| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Can this device be set to only on at certain times? I don't need it 8 am -5 pm. | 2023-05-10 | Yes, you can schedule the time the camera is sleeping or not. When sleep mode scheduled on, the camera will not be turn on when motion is happening. | Tomlinson | 2023-05-11 |
| Does it record all the time? | 2023-05-09 | It records on occasion as motion detected or when you are watching on you APP. | jdcoc | 2023-05-10 |
| does it support 5GHz wifi? | 2023-05-02 | This wireless cameras for home security works with 2.4 GHz WiFi. It does not support 5.0 GHz WiFi. | Burfon US | 2023-05-04 |
| Will my sd card act as a backup if wifi goes out? i primarily plan on using with cloud, but want to know if it'll automatically switch to sd backup. | 2023-05-02 | Yes, the recordings and images stored in both SD card and cloud if both available. | casey | 2023-05-02 |
| Can I turn off the alarm sounds? | 2023-04-28 | Sure, it can be turned off via APP, VicoHome. | PEDRO | 2023-04-28 |
| How long can the 128 gb micro sd records? | 2023-05-11 | This depends on the resolution and duration setting. This outdoor security camera supports SD and HD, 10 seconds and 20 seconds recording on motion triggered. | fjxofu | 2023-05-11 |
| Is it necessary to have a paid subscription to get alerts? | 2023-05-01 | You don't need to subscribe to use regular PIR alarm. If you need smart push and AI recognition, you better pay for subscrition. | Patsy | 2023-05-01 |
| Will this record if house is out of electricity power? | 2023-05-11 | This CPVAN outdoor camera will record the video on the SD card if external power cut off as it has a 5200 mAh built in battery. No worry for that I havn't charge the cam for more than 2 month now. | Pollitt | 2023-05-11 |
| Is this 5g wifi? | 2023-05-16 | Currently it only supports 2.4G WiFi. | Burfon US | 2023-05-18 |
| Is this considered a small, medium or large camera? | 2023-04-30 | Small camera. | Sam | 2023-04-30 |
| How far away can this be mounted and still be connected to WiFi? | 2023-05-13 | This wifi camera connects to net work up to 100 feet in open and no obstructions ground. Recommended to mount it within 10 feet of WiFi signal. | Tony | 2023-05-13 |
| Will it detect rodents inside? | 2023-04-28 | It depends on the size and the distance of it. It may not detect a small or too far away rodents or other animals. | Susan | 2023-04-28 |
| How long can the battery last ? And are u able to plugged in if put outside for constant power？ | 2023-04-29 | The battery life depends on the surrounding of where you mount the device. On a 20 times motion detection triggered and video recording per day, the camera can work for up to 3 months or more of usage on a full charge. But if the triggered frequency is higher, the battery life will be lower. Strongly recommend not to target the busy road unless you have the power plugged in. | Burfon US | 2023-05-02 |
| What is the detection range? How far away will it detect motion? | 2023-05-08 | The detection range covers a 110° diagonally, 95° horizontally and 55° vertically. The detection range is 33 feet. Please also note the detection starts to decrease if the range is more than 30 feet. | yacmct | 2023-05-09 |
| Is it possible to power it via usb without the need to take it down for charging, such as by running a usb cable from the attic to keep it constantly | 2023-04-28 | Of course. CPVAN cam can be plugged in with power supply. Either regular 5 V 1.5 A cabled power supply or solar panel. | Burfon US | 2023-04-28 |
| Does SD card overwright when full? | 2023-05-12 | Yes, it does. It is loop recording. It will erases the oldest video recording or images. | Tomlinson | 2023-05-12 |
| I have 3 cameras. Is there any way to shut them down temporarily while mowing? I have about 100+ notifications on my phone. | 2023-04-30 | Yes, you can turn off the motion detection via APP or adjust the sensitivity in the Setting. I just turn on the sleep mode for them. | Daniel | 2023-04-30 |
| How to charge the camera? Do i need to unmount and plug to power source or does batteries come off? | 2023-05-12 | There is the charging port at the bottom of the wireless camera. Uncover the waterproof silicone cover and you will see the charging port, power switch and SD card slot. This outdoor security camera is waterproof designed and battery can not be took out. | Gracie | 2023-05-12 |
| Does the camera record longer than 20 seconds if I have use a memory card? 20 seconds is just not enough record time. | 2023-05-01 | The default video recording is 10 or 20 seconds. Advanced plans should be purchased to use this auto time recording feature. | MaryAnn | 2023-05-01 |
| Does the packing come with a mounting bracket? | 2023-04-28 | Video could not be loaded | Burfon US | 2023-04-28 |
| Does this APP controlled camera pans / tilts? | 2023-05-10 | It does not pan or tilt. It's fixed angle. You can only flip the images if you mount the camera hanging on top of ceiling or on wall or porch etc. | Gracie | 2023-05-11 |
| Can this be used indoor? | 2023-04-29 | Definitely yes. But not recommend to installed indoor but facing outside through glass. It will affect the motion detection sensitive. | Burfon US | 2023-05-02 |
| Can this detect shuirrels, birds, raccoons? | 2023-05-02 | It depends on the size and the distance of it. For larger animals, it will be detected, while smaller animals like mouse can be detected within 3 feet. | Buyer | 2023-05-02 |
| Does this camera swivel? | 2023-04-29 | No, they don't. I just aims the best angle and fix the mounting bracket tight. | Connie | 2023-04-29 |
| Can you program the time when it's on? | 2023-05-13 | No, you can not set the time it automatically turn on or off. But I guess you can use the sleep mode when you don't need it at certain time. | solve | 2023-05-13 |
| Can I select not to use the cloud storage program? Don't want cloud services. | 2023-04-29 | Local storage is supported up to 128 GBs. If the 128 space is enough for you, then it’s a yes. | fmnee | 2023-04-29 |