| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Does it need wifi? | 2023-06-18 | Yes | Sarahjean | 2023-06-19 |
| can you hook up the camera to a lap top or smart TV | 2022-11-13 | Yes | Legit | 2023-02-26 |
| Does this work with 5g wifi? And do you have to have a paid subscription? | 2023-04-18 | It works with 2g but not 5g. I would assume as the 2g allows for more of a distance away from the router. You don't have to have a plan, but it is worth it and actually pretty cheap, as they have 3 different plans. Without paying you get 3 days ( up to .5GB) of video in the app. | Andi Grack | 2023-04-18 |
| Can you hook up more than 2 cameras on the software? | 2023-05-08 | Yes I have three so far connected at once | Legit | 2023-05-08 |
| can i view live on a smartphone and can i view past videos from the card without cloud service? | 2023-02-17 | Dear Joe, Greetings from NGTeco, you can live view the smart camera from anywhere in the world Just Open the link https://ipc.ismartlife.me/login and find the QR code and select scan option in Home app and scan the QR code. Also the camera has event recording which can be viewed from our NGTeco Home app if it is recorded in the sd card. Regards, Jason | NGTeco | 2023-02-21 |
| Will this camera work with the Blue Iris software in computer? | 2022-04-28 | The security camera can not work with the Blue Iris software on computer. | Matt h. | 2022-05-27 |
| How far is the range distance? Need one that has 100ft at night. | 2022-09-22 | Camera doesn’t go that far. Would say it can de thirty feet or so. | Legit | 2022-09-22 |
| Is this camera ring/adt compatible? | 2023-02-26 | I don't know the answer. This camera has its own app. It has a fantastic range, a notification feature and a speaker, but I don't think it can interact with Ring/ADT. | Sue A. | 2023-02-26 |
| Is this camera ring/adt compatible? | 2023-02-26 | No | Legit | 2023-02-26 |
| Is this camera ring/adt compatible? | 2023-02-26 | No it is not | Dean Preston | 2023-02-26 |
| Is this camera ring/adt compatible? | 2023-02-26 | Dear Andrea, Greetings from NGTeco, thank you for your question it is not compatible with ring/adt. This device supports only vico home app. Regards, Jason | NGTeco | 2023-02-28 |
| Is cloud service "required" ? | 2022-12-09 | No, I’m using it without cloud service with no issues. | Amazon Customer | 2022-12-09 |
| Is cloud service "required" ? | 2022-12-09 | No, it is not required. They make it seem like you will need it though. | ES | 2022-12-09 |
| How do i adjust the sensitivity of the wireless battery camera motion trigger? | 2022-06-24 | There is an option within the phone app, settings, motion detection. | Amazon Customer | 2022-12-09 |
| How do I get my camera to continuously record? | 2023-03-28 | Download app and set schedule to stay on | Legit | 2023-03-29 |
| Can you use some type of ac power supply to power the camera. | 2022-05-02 | The camera can't directly use AC power supply to power. You need a 5V DC power supply to charge. | Keith j. | 2022-05-27 |