| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Can support a 256 gb sd card ? | 2023-06-01 | Hello dear customer: This camera may not support 256 GB SD card. Please make sure the micro SD card storage is not more than 128 G. Thank you. | JOOAN CAM | 2023-06-02 |
| Is it wireless? | 2023-06-08 | yes except power must be plugged in | handyman | 2023-06-08 |
| Is it wireless? | 2023-06-08 | Yes, it can connect to WiFi, but the camera has to be plugged in. | Jordan Williams | 2023-06-08 |
| Is it wireless? | 2023-06-08 | It has to stay connected to the cord .. however works perfect I hope this helps | Freya Gutierrez | 2023-06-09 |
| Is it wireless? | 2023-06-08 | Yes, the camera connect to internet is wireless. camera needs plug into outlet as power supply mode. | JOOAN CAM | 2023-06-09 |
| For the dual lens camera, how can I view it locally on PC? What are the settings ? port number , channel, etc? | 2023-06-18 | Hello dear customer: If you pc is windows system, the camera supports view on computer. (camera does not support Macos system of Apple computer) Before pair camera with PC , please make sure the camera and computer has connect to same network of router. After that, please use computer to visit following link, and download the PC software VMS http://s.jooan.cc/ If there has further questions, please feel free to contact us on official email: abowone@hotmail.com Thank you ! JOOAN | JOOAN CAM | 2023-06-19 |
| Esta cámara tiene la opción de seguimiento automático? | 2023-05-24 | Si, la cámara superior hace seguimiento automático | Alberto | 2023-05-24 |
| Esta cámara tiene la opción de seguimiento automático? | 2023-05-24 | Hola querido cliente: Sí, la cámara admite el seguimiento automático, active esta función después de conectarse correctamente a la aplicación (la opción predeterminada es desactivada). Gracias. | JOOAN CAM | 2023-05-25 |
| Is this 5g compatible? | 2023-05-29 | Works great with 5G! | Linda Smith | 2023-05-29 |
| Is this 5g compatible? | 2023-05-29 | Yes dear customer, this camera can works with 5g wifi. Thank you for your attention ^_^ JOOAN | JOOAN CAM | 2023-05-30 |
| Is this 5g compatible? | 2023-05-29 | Yes it's 5g | ip | 2023-06-05 |
| does it have a any free cloud storage? | 2023-05-23 | Yes it's 5g | ip | 2023-06-05 |
| does it have a any free cloud storage? | 2023-05-23 | Yes, you can have one year free cloud storage, please pick up this cloud storage on CAM720 APP. Thank you | JOOAN CAM | 2023-06-06 |
| What if my internet does not support 2ghz it only supports 5ghz | 2023-06-02 | Hello dear customer: This camera support dual wifi band 2.4G/5G, If your wifi is support 5ghz only , that will be fine, the camera can be connect to your internet. If there has further questions, please feel free to contact us on official email: market@qacctv.com or wendy@qacctv.com. Thank you. JOOAN | JOOAN CAM | 2023-06-03 |
| If I place these cameras in 2 separate homes, would I be able to view both location on the App and have blue tooth connection? | 2023-06-11 | Yes you can. | Demetric Williams | 2023-06-11 |
| If I place these cameras in 2 separate homes, would I be able to view both location on the App and have blue tooth connection? | 2023-06-11 | Yes | jy | 2023-06-11 |
| If I place these cameras in 2 separate homes, would I be able to view both location on the App and have blue tooth connection? | 2023-06-11 | Hello dear customer: If you place these cameras in 2 separate homes, connect camera with respectively router via wifi connection, yes, you can be able to both location on the same CAM720 app account. Please note, thank you for your attention, welcome to buy. JOOAN | JOOAN CAM | 2023-06-12 |
| Can it call? | 2023-06-14 | Yes | ip | 2023-06-14 |
| Can it call? | 2023-06-14 | yes, it has a call button | jeannette simo | 2023-06-14 |
| Can it call? | 2023-06-14 | Yes, you can press the button, this wireless indoor camera supports two way audio communication. | JOOAN CAM | 2023-06-15 |