| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Where can I buy replacement cameras without the osd joystick? | 2023-03-16 | Do you have night vision on | Rtb | 2023-04-16 |
| Where can I buy replacement cameras without the osd joystick? | 2023-03-16 | You should be able to get on here on Amazon I would think | janet smith | 2023-04-28 |
| El disco duro se compra por separado? | 2023-04-12 | Dear friend, Thank you so much for your support on our products. This system doesn't come with hard drive. If you need recording, we suggest you choose a system that comes with built in hard drive. You can check below system that includes 1TB hard drive. https://www.amazon.com/dp/B08YJ8MHQ4?ref=myi_title_dp Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-04-12 |
| How do i turn off the siren? the instruction manual is no help. my zosi dvr doesn't do it. need instructions step by step. | 2023-02-24 | Dear friend, Thank you so much for your support on our products. Please refer to below link to turn off the siren or light https://supports.zositech.com/hc/en-us/community/posts/9850914805785-Guidance-on-Disable-the-Light-of-the-Camera Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-02-26 |
| is this system wifi mesh? | 2023-03-15 | Dear friend, Thank you so much for your support on our products. The system is wireless. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-03-15 |
| is this system wifi mesh? | 2023-03-15 | No but the box can be wifi | Akula | 2023-03-15 |
| Does this have 2-way audio? | 2023-02-05 | no these cameras only record video that come with it. | Terry Camp | 2023-02-05 |
| Does this have 2-way audio? | 2023-02-05 | Dear friend, Thank you so much for your support on our products. No，just 1-way audio. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-02-05 |
| Does this have 2-way audio? | 2023-02-05 | No! You can add a cable to receive audio in the system. | Bigdog 09 | 2023-02-08 |
| Una pregunta ya esta lista las 4 camaras para intarlas ? | 2023-04-16 | Ya estan todas trabajando muy bien con una vision nocturna bastante clara, la aplicacion para el telf. necesita ser actualizada ya que al tratar de reproducir el video en algunas instancias indica problemas con el usuario. El equipo en general funciona muy bien hasta el momento. | Enrique… | 2023-04-16 |
| Una pregunta ya esta lista las 4 camaras para intarlas ? | 2023-04-16 | Si, solo tienes que usar conectar el nvr a un router por que si lo conectas a el módem directamente no funcionará y una vez que conectes las cámaras las escaneas en el nvr y solo las detecta no es nada difícil instalarlas. Ya trae los cables también. | Carlos C. | 2023-04-16 |
| Una pregunta ya esta lista las 4 camaras para intarlas ? | 2023-04-16 | Si solo configurar el dvr | Alex García | 2023-04-16 |
| Una pregunta ya esta lista las 4 camaras para intarlas ? | 2023-04-16 | Dear friend, Thank you so much for your support on our products. Our DVR has 8 channels,so it can connect with 8 cameras for simultaneous recording. The item you are looking at is only have 4 cameras, so there are 4 cameras that can be set to record simultaneously. This item does not come with a hard drive. If you want to record and playback, we suggest you buy a product with a hard drive or install your own internal hard drive for recording.Thanks. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-04-17 |
| Question can this dvr hold 8 camera but you getting 4 with the purchase | 2022-12-15 | Check the picture of back panel the one i bought does have inputs for 8 cameras while only coming with 4 i have added 4 more cameras to our system | Jonathan Beal | 2022-12-15 |
| Question can this dvr hold 8 camera but you getting 4 with the purchase | 2022-12-15 | yes, 8 channels mean it will handle 8 cameras | jnick | 2022-12-15 |
| Question can this dvr hold 8 camera but you getting 4 with the purchase | 2022-12-15 | Dear friend, Thank you so much for your support on our products. Yes, you can connect 8 cameras to this dvr, this system comes with 4 cameras, you can buy extra 4 cameras if you need in future. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-12-16 |
| If I bought 2 of the same systems can the cameras be used on either one? I would like use one system with 2 cameras and the other with 6. | 2023-01-16 | yes.....even if u bought different cameras as long as they can connect with the cables provided with ur system then it should work...i have 2 systems as well....one has 7 cameras and the other has 9 | K | 2023-01-16 |
| If I bought 2 of the same systems can the cameras be used on either one? I would like use one system with 2 cameras and the other with 6. | 2023-01-16 | Yes Based on your statement, You can use the camera setup as stated. The systems are the same so it will work. | King Fonty | 2023-01-16 |
| If I bought 2 of the same systems can the cameras be used on either one? I would like use one system with 2 cameras and the other with 6. | 2023-01-16 | It should work because you have to connect the camera wires to the monitor box. I have all 8 cameras connected to one system monitor box. | Geraldine | 2023-01-16 |
| If I bought 2 of the same systems can the cameras be used on either one? I would like use one system with 2 cameras and the other with 6. | 2023-01-16 | Yes prety much same system and camera | Josue R | 2023-01-16 |
| If I bought 2 of the same systems can the cameras be used on either one? I would like use one system with 2 cameras and the other with 6. | 2023-01-16 | Dear friend, Thank you so much for your support on our products. Yes，Yes, just make sure the system you are connecting the 6 cameras to is an 8-channel one. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-01-17 |
| Hello. Would anyone have a link for microphones for this specific camera or that can be used for these cameras ? | 2022-11-21 | worthless to buy this company cameras | Sky Patel | 2022-11-21 |
| Hello. Would anyone have a link for microphones for this specific camera or that can be used for these cameras ? | 2022-11-21 | Dear friend, Thank you so much for your support on our products. There is no audio access port on this analog camera. You can only connect the microphone to the audio input port of our DVR device. Basically, all commonly used microphones can be directly connected. You can search for this product directly on Amazon. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-11-21 |
| What is the maximum distance, or length of Ethernet cable, allowed to a camera from the controller? Can this be extended? | 2022-12-23 | Dear friend, Thank you so much for your support on our products. The maximum distance allowed is 150ft for the Ethernet cable from camera to the NVR, sorry it can't be extended. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-12-24 |
| Connect 1/4 to a camera, video OK, voltage on any of rest 3 is 12v. But connect 2 or 3/4, all video lost, voltage ranges between 0 and 5v. ??? | 2018-11-21 | Dear friend, Thank you so much for your support on our products. Would you please kindly check if the power supply is good first? If there's any problem with our product,we can replace it for you within warranty period. Any further questions, please feel free to contact us via Amazon email or as below. My email : emma@ansjer.com Facebook : Zosi Technology Support Email: service@zositech.comxa0 Support center: https://zositechhelp.zendesk.com/hc/en-usxa0 Best regards,xa0 ZOSI Technologies | ZOSI Technologies | 2018-11-22 |
| Connect 1/4 to a camera, video OK, voltage on any of rest 3 is 12v. But connect 2 or 3/4, all video lost, voltage ranges between 0 and 5v. ??? | 2018-11-21 | Probably the power supply | Pickle | 2018-11-22 |
| Will this really handle 4 security cameras to one power supply? Will it effect the picture quality and performance? | 2018-12-12 | Yes, it really handles. No, it doesn't affect picture quality. Make sure your power supply is sufficient. There is a label on the camera that states the power consumption. ... typically about 300ma. 4 cameras at 300ma would be 1200ma. You want a power supply that at least doubles the total consumption. So you want a power supply rated at 2400ma or 2.4amp or higher. Using a power supply that isn't rated high enough will shorten the life of it. | P G | 2018-12-12 |
| Will this really handle 4 security cameras to one power supply? Will it effect the picture quality and performance? | 2018-12-12 | Works for me. Picture not bad. | Sean Templet | 2018-12-12 |
| Will this really handle 4 security cameras to one power supply? Will it effect the picture quality and performance? | 2018-12-12 | As of now I only have 2 cameras connected, but the quality it’s equal for all 2. It also depends o. What system your using. | allan smith | 2018-12-12 |
| wire guage size please | 2017-08-16 | Dear friend, Thank you so much for your support on our products. This is a 1-4 way cable . Color : Black;Connector : 2.1mm x 5.5mm;Length: 39cm/15inches If you still have any question , just feel free to email us . CCTV US Warehouse Team Support Email: ansjerus@ansjer.com Support center: https://zositechhelp.zendesk.com/hc/en-us | ZOSI Technologies | 2017-08-17 |
| I got this system from the previous homeowner, can they stiil access the camera? | 2023-05-02 | Dear friend, Thank you so much for your support on our products. You need to change the device password and APP password. 1. The DVR/NVR’s default username is “admin”(all lowercase, no quotations), and there is no default password. You can also leave the password field blank for a try. If it still doesn't work, please send the device's UID to us. (You can be able to find the label stickers on the top and at the bottom of your device) We can generate super passwords for you so that you can log into your system to change it. Once you’ve accessed the DVR, I would recommend going to the User Management options (Main Menu > User Management) and changing the password on the default “admin” account to something of your choice, please keep the "Old password" blank, and you just need to input the "New password" and "Confirm password". 2. Please provide us with the APP login account, we can help you reset the APP main account. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-05-03 |
| Why does my camera work during the day but not at night ? | 2023-04-16 | Do you have night vision on | Rtb | 2023-04-16 |
| Why does my camera work during the day but not at night ? | 2023-04-16 | you need lights out side. the night vision quality not as good. but most of all you need lights out side as well | hamid a. | 2023-04-16 |
| Why does my camera work during the day but not at night ? | 2023-04-16 | Dear friend, Thank you so much for your support on our products. Please use your hands to cover the lens of the camera to check whether the infrared lights of the camera were lit .Could you take a picture of your TV screen that at night to check? Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-04-16 |
| Why does my camera work during the day but not at night ? | 2023-04-16 | The interred lights may not be functioning or maybe your cams are scared of the dark . | I'm not a professional | 2023-04-16 |
| Does this have audio | 2020-09-04 | They do not. | Rickkster | 2020-09-04 |
| Does this have audio | 2020-09-04 | No | Jason Hutchinson | 2020-09-04 |
| Does this have audio | 2020-09-04 | Dear friend, Thank you so much for your support on our products. The cameras themselves don't have audio. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.comxa0 Support center: https://zositechhelp.zendesk.com/hc/en-usxa0 Best regards, ZOSI Technologies | ZOSI Technologies | 2020-09-04 |
| Does this have audio | 2020-09-04 | No, I don't believe it does. | Dale E. Butler | 2020-09-04 |
| Where can I buy additional cameras fort this system? | 2022-12-29 | Amazon | alvin bryant | 2022-12-29 |
| Where can I buy additional cameras fort this system? | 2022-12-29 | u can buy extra cameras on here...amazon carries them.....i've bought extra cameras or replacement cameras many of times off of here | K | 2022-12-29 |
| Where can I buy additional cameras fort this system? | 2022-12-29 | Amazon | Steve Banks | 2022-12-30 |
| Where can I buy additional cameras fort this system? | 2022-12-29 | Dear friend, Thank you so much for your support on our products. You can buy the camera from below link for this POS system. https://www.amazon.com/dp/B07H8D7LND?ref=myi_title_dp Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-12-30 |
| Does this come with ethernet cables? | 2023-04-22 | No just the camera cable and a hdmi cable | amanda autry | 2023-04-22 |
| Does this come with ethernet cables? | 2023-04-22 | It does, but it is short | Slippery Rock… | 2023-04-22 |
| Does this come with ethernet cables? | 2023-04-22 | Dear friend, Thank you so much for your support on our products. Yes, this item comes with ethernet cables. Including four 60ft Ethernet cables and one 3.3ft Ethernet cable, thanks. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-04-23 |
| question I need to connect the DVR to the internet to see the cameras in the app thanks | 2023-05-12 | Dear friend, Thank you so much for your support on our products. Yes, you can connect the DVR to the internet and view the camera in the app. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-05-12 |
| I have some 2 mp 1080P Zosi cameras. Will they work on this system? | 2023-05-18 | Dear friend, Thank you so much for your support on our products. Only Zosi POE cameras can work on this system. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-05-18 |
| Why ain't there sound | 2021-02-04 | Dear friend, Thank you so much for your support on our products. Please kindly these cameras themselves don't include microphone, but you can check if there're audio input ports on your DVR system. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.comxa0 Support center: https://zositechhelp.zendesk.com/hc/en-usxa0 Best regards, ZOSI Technologies | ZOSI Technologies | 2021-02-04 |
| The 1 female - 4 male splitter measures a total of 15 inches. How long are each male and female cable? | 2019-01-28 | Dear friend, Thank you so much for your support on our products. The 1 female - 4 male splitter is about 12.6 inches in total. The female part and the male part is about 5.9 inches each. Any further questions, please feel free to contact us via Amazon email or as below. My email : emma@ansjer.com Facebook : Zosi Technology Support Email: service@zositech.com? Support center: https://zositechhelp.zendesk.com/hc/en-us? Best regards,? ZOSI Technologies | ZOSI Technologies | 2019-01-29 |
| will these work with night owl new system replace old camera i had old system | 2021-04-06 | If your old sysrem is bnc and power then yes. Theses cameras are 4 way adjustable | jgk641 | 2021-04-06 |
| will these work with night owl new system replace old camera i had old system | 2021-04-06 | Dear friend, Thank you so much for your support on our products. Pelase kindly note these are TVI cameras which are only compatible with TVI and hybrid DVR systems.You can check if your night owl system is one of the mentioned systems. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.comxa0 Support center: https://zositechhelp.zendesk.com/hc/en-usxa0 Best regards, ZOSI Technologies | ZOSI Technologies | 2021-04-07 |
| How far can you run cable from the camera to the DVR before there is a problem with signal strength? | 2023-05-05 | If you are running it with a cable, however long the cable is. It's not wireless, there is no signal to mess with. | Nicole S. | 2023-05-05 |
| How far can you run cable from the camera to the DVR before there is a problem with signal strength? | 2023-05-05 | Not sure but we ran 100 ft cords | Weeze | 2023-05-05 |
| How far can you run cable from the camera to the DVR before there is a problem with signal strength? | 2023-05-05 | Dear friend, Thank you so much for your support on our products. We suggest you run the cable from the camera to the DVR within 150ft. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-05-06 |
| i did not get the power supply or the simple connection as described in item (4) 1 to 4 . how can i get it | 2021-04-16 | I would guess you need to contact ZOSI to get the answer to this and/or get it resolved. | Dale E. Butler | 2021-04-16 |
| i did not get the power supply or the simple connection as described in item (4) 1 to 4 . how can i get it | 2021-04-16 | There is no power supply with camera. there should be a 1 to 4 connector for a power supply, but you must furnish a 12 v power supply | Cliff T. Johnson, PE, CSE | 2021-04-16 |
| i did not get the power supply or the simple connection as described in item (4) 1 to 4 . how can i get it | 2021-04-16 | You can contact Amazon or the seller am sure they will make it right. | Lester J. | 2021-04-17 |
| i did not get the power supply or the simple connection as described in item (4) 1 to 4 . how can i get it | 2021-04-16 | Dear friend, Thank you so much for your support on our products. Please kindly send us your Amazon order number and more details via Amazon email or as below for further assistance. Facebook : Zosi Technology Support Email: service@zositech.comxa0 Support center: https://zositechhelp.zendesk.com/hc/en-usxa0 Best regards, ZOSI Technologies | ZOSI Technologies | 2021-04-19 |
| How many channeld is this bc ad says 4 but description says 8 | 2022-11-26 | Dear friend, Thank you so much for your support on our products. This is 8 channel DVR. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2022-11-27 |
| It only has 1 usb port, is this the only connection for an external drive? is it fat32 (mac) compatible? | 2023-04-29 | Dear friend, Thank you so much for your support on our products. Yes, and our DVR doesn't support the external hard drive, you need to buy a professional surveillance internal hard drive to install. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-04-29 |
| It only has 1 usb port, is this the only connection for an external drive? is it fat32 (mac) compatible? | 2023-04-29 | USB port is for the mouse.. it needs an internal hard drive. I used the old one from my old set up | Jeremy munson | 2023-04-29 |
| Trae el sofware para configurar el dvr al celular | 2023-05-17 | El software qué necesitas se descarga de tu tienda de Aplicaciones (zosi smart) es muy fácil de configurar y es todo lo que necesitas | Carlos C. | 2023-05-17 |
| Trae el sofware para configurar el dvr al celular | 2023-05-17 | No lo trae, hay que comprarlo | Fatima Taveras | 2023-05-17 |
| Trae el sofware para configurar el dvr al celular | 2023-05-17 | Solo bajas el app en el celular y escaneas el QR que trae el DVR y listo | Amazon Customer | 2023-05-17 |
| I only have one camera hooked up and want only that camera to display on tv...the tv is displaying for 8 cameras...how do i change to one.no internet | 2023-01-30 | Right click on mouse to bring up menu select single Choose channel that camera number that shows on multiple and that show than show only that camera | Jonathan Beal | 2023-01-31 |
| I only have one camera hooked up and want only that camera to display on tv...the tv is displaying for 8 cameras...how do i change to one.no internet | 2023-01-30 | Dear friend, Thank you so much for your support on our products. Double click on the camera screen you want to view individually on the monitor screen to enable individual viewing of that camera. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-01-31 |
| I have 8 wireless cameras connected. Can I add a hardwired camera to this via network cable? | 2023-01-07 | I do not know, mine is still in the box. To complicated to install. Will sell cheap. Wayne Mixon | wayne mixon | 2023-01-08 |
| I have 8 wireless cameras connected. Can I add a hardwired camera to this via network cable? | 2023-01-07 | Dear friend, Thank you so much for your support on our products. Sorry, this is wireless system, sorry it can't add a hard wired camera to the system via network cable. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-01-08 |
| Will this camera work with the h265+hd 1080p dvr? | 2023-01-25 | Dear friend, Thank you so much for your support on our products. This is TVI camera, if your DVR is HD TVI or hybrid recorder, it is compatible. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-01-26 |
| Can this be used for an annke system ? | 2023-05-01 | Dear friend, Thank you so much for your support on our products. This is 1080P TVI camera, if your DVR is TVI DVR, it can works with the camera. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-05-02 |
| Will this camera make it so that the video recordings also have audio? As in can I download the videos as usual but will they also have audio? | 2023-02-07 | no it does not | christian nichols | 2023-02-07 |
| Will this camera make it so that the video recordings also have audio? As in can I download the videos as usual but will they also have audio? | 2023-02-07 | Yes you will have audio. | Goddess | 2023-02-07 |
| Will this camera make it so that the video recordings also have audio? As in can I download the videos as usual but will they also have audio? | 2023-02-07 | Dear friend, Thank you so much for your support on our products. Yes, the camera supports order recordings. To get the audio from the monitor or app , the TV/monitor should be connected via HDMI cable, the cameras should be connected to Zosi DVR and the firmware version of the DVR should be higher than V1.6.1. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-02-07 |
| Will this camera make it so that the video recordings also have audio? As in can I download the videos as usual but will they also have audio? | 2023-02-07 | Yes when you download the video, sound is still available. | David… | 2023-02-07 |
| About the smart AI, if I have a camera watching the outside of my chicken coop, will the motion detection pick up a fox, or only humans? | 2023-05-13 | It picks up everything!! As long as you set it up in the direction ya want … you will get notifications for bee going by | Miranda | 2023-05-13 |
| About the smart AI, if I have a camera watching the outside of my chicken coop, will the motion detection pick up a fox, or only humans? | 2023-05-13 | Dear friend, Thank you so much for your support on our products. Smart AI can adjust the detection area, sensitivity, and type of detection. If you want to focus on human movement, you can modify the detection type to human. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-05-14 |
| is installing the hard drive difficult? | 2023-01-19 | Quite easy, just hook up to a monitor | Tun S. | 2023-01-19 |
| is installing the hard drive difficult? | 2023-01-19 | No it is easy cause the screws and connections are already in there, it basically a plug and play installment | Akula | 2023-01-19 |
| is installing the hard drive difficult? | 2023-01-19 | it is pretty simple if you have installed or change a computer hard drive it is similar process open case, the plug harddrive into connection, then close case | Jonathan Beal | 2023-01-19 |
| is installing the hard drive difficult? | 2023-01-19 | Dear friend, Thank you so much for your support on our products. This system doesn't come with hard drive. If you need recording, we suggest you choose a system that comes with built in hard drive. If you'd like to buy a hard drive by yourself, please kindly note that our DVR is only compatible with internal 3.5 inch surveillance hard drive. You can follow below videos to install and format the hard drive: 1. https://youtu.be/rWI1NPunS9E how to install hard drive 2. https://youtu.be/n_P2etWDuuc hard disk format Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-01-19 |
| Do i have to turn on all 8 cameras to use this? | 2023-04-23 | No, you can connect the number of cameras than you need. But I didn't recommend then, 2 years later all cameras failed. | Cliente de Amazon | 2023-04-23 |
| Do i have to turn on all 8 cameras to use this? | 2023-04-23 | No u can use as many as u want u can run one or all 8 it doesn't matter | christian nichols | 2023-04-23 |
| Do i have to turn on all 8 cameras to use this? | 2023-04-23 | No. | jeffrey h bowerman jr | 2023-04-23 |
| Do i have to turn on all 8 cameras to use this? | 2023-04-23 | No | bradley kieth hassler | 2023-04-23 |
| Do i have to turn on all 8 cameras to use this? | 2023-04-23 | No | Raheime Pinchback | 2023-04-24 |
| Do i have to turn on all 8 cameras to use this? | 2023-04-23 | Dear friend, Thank you so much for your support on our products. No, you can add the cameras to the NVR as needed. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-04-24 |
| Do i have to turn on all 8 cameras to use this? | 2023-04-23 | You turn on only the cameras you want to use. | Robert Villa | 2023-04-24 |
| Audio recording work with zosi h.265+ dvr? | 2023-03-28 | Dear friend, Thank you so much for your support on our products. To get the audio from the monitor or app , the DVR's firmware version should be higher than V1.6.1. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-03-29 |
| Can you connect a mac external drive (fat32) to the dvr? what app do you use to view on a macbook? | 2023-04-29 | Dear friend, Thank you so much for your support on our products. Our DVR doesn't support the external hard drive. If you want to playback and store videos, we recommended to purchase a product with a hard drive. On your mobile device, you can watch the video through the ZOSI Smart APP. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-04-29 |
| Las camaras zosi son compatibles con un dvr xvim? | 2021-12-24 | Dear friend, Thank you so much for your support on our products. These cameras are TVI cameras which are only compatible with TVI DVR and hybrid DVR systems. You'll need to check with the seller of your DVR to see if it's TVI or hybird DVR. If yes, then it can work with these cameras, Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2021-12-24 |
| Las camaras zosi son compatibles con un dvr xvim? | 2021-12-24 | Si son compartibles con ese dvr | Luis | 2021-12-24 |
| Why are these poe nvr systems cost so much more than dvr systems? it's an $80 difference. | 2023-02-04 | Dear friend, Thank you so much for your support on our products. There are some functional differences between POE systems and DVR systems, and POE systems are generally equipped with higher resolution cameras and more functionality than DVRs. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-02-05 |
| Can you add more than one hard drive? | 2023-02-27 | No. You cannot. | Angela Chiguil | 2023-02-28 |
| Can you add more than one hard drive? | 2023-02-27 | Dear friend, Thank you so much for your support on our products. This system comes with 1TB hard drive and just works for only one,the max is 6TB. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-02-28 |
| The 2 pack, is it Hybrid 4-in-1 hd-cvi/tvi/ahd/960h analog cvbs | 2020-10-30 | Dear friend, Thank you so much for your support on our products. Please kindly note these are not 4-in-1 cameras. They are TVI cameras which are only compatible with TVI DVRs and hybrid DVRs. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.comxa0 Support center: https://zositechhelp.zendesk.com/hc/en-usxa0 Best regards, ZOSI Technologies | ZOSI Technologies | 2020-11-03 |
| Can I connect this to a hard drive and view in real time or is a subscription required? | 2023-04-28 | Yes you can this camera has real good night vision on it also | janet smith | 2023-04-28 |
| Can I connect this to a hard drive and view in real time or is a subscription required? | 2023-04-28 | Dear friend, Thank you so much for your support on our products. You can view in real time without hard drive, but you can't play back and store the video. If you need to play back and store video, we recommended that you purchase a product with a hard drive. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2023-04-29 |
| Busco adaptor hembra y macho para cámaras lawiew | 2018-11-18 | Dear friend, Thank you so much for your support on our products. Below is a product link for AC 100-240V to DC 12V 2A Power Supply Adapter for your reference. https://www.amazon.com/dp/B00SR0Q0AO/ref=sr_1_11_twi_col_4?m=AQKEF0UEM73LD&s=merchant-items&ie=UTF8&qid=1542702199&sr=1-11 Any further questions, please feel free to contact us via Amazon email or as below. My email : emma@ansjer.com Facebook : Zosi Technology Support Email: service@zositech.comxa0 Support center: https://zositechhelp.zendesk.com/hc/en-usxa0 Best regards,xa0 ZOSI Technologies | ZOSI Technologies | 2018-11-20 |
| how to make the zosi camera work with the zosi dvr | 2021-12-25 | Just hook | Josue R | 2021-12-25 |
| how to make the zosi camera work with the zosi dvr | 2021-12-25 | There is a 4 way switch on the pigtail of the camera. Find a setting that works. | Richard A. Simons | 2021-12-25 |
| how to make the zosi camera work with the zosi dvr | 2021-12-25 | Dear friend, Thank you so much for your support on our products. These cameras work with Zosi DVR, please make sure the power splitter cable, power adapter and CCTV cables are connected well between the DVR and cameras. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.com Support center: https://zositechhelp.zendesk.com/hc/en-us Best regards, ZOSI Technologies | ZOSI Technologies | 2021-12-25 |
| how to make the zosi camera work with the zosi dvr | 2021-12-25 | First off this is a difficult question to answer as there are just too many variables, and unknowns here such as to what type of DVR/model, type of monitor, setup(support hardware). BUT generally once the DVR is connected to the monitor, powered up, the on-screen menu will start. Follow the "setup" prompts, and there you are!! IF the menu does not start, or using an already working system push the "menu" button on either the remote or the DVR itself. The cameras have a four position output button on them. This MUST be set to you're DVR's working system(again unknown variable) menu will list type of setting for you're DVR, if not call zosi support for this info. HOPE this helps as there is just not enough info in you're question to go into more detail...If in doubt call zosi support.. | woodstock | 2021-12-27 |
| does it have to be connect to internet | 2021-06-04 | No. | Richard A. Simons | 2021-06-04 |
| does it have to be connect to internet | 2021-06-04 | No, internet connection isn’t required. | John W. | 2021-06-06 |
| does it have to be connect to internet | 2021-06-04 | Dear friend, Thank you so much for your support on our products. Please kindly note these are wired TVI cameras without system. They can't be connected to internet directly. You 'll need to connect the cameras to the TVI DVR system to use them. Any further questions, please feel free to contact us via Amazon email or as below. Facebook : Zosi Technology Support Email: service@zositech.comxa0 Support center: https://zositechhelp.zendesk.com/hc/en-usxa0 Best regards, ZOSI Technologies | ZOSI Technologies | 2021-06-07 |
| Will you be getting these back in stock soon? | 2022-07-26 | there not worth it in my book | christian nichols | 2023-02-07 |