| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Do the left and right work independently of each other? I typically only use one at a time. Can I switch from one to the other? | 2022-11-07 | Yes they do. I do that all the time. | Brandon | 2022-11-07 |
| Do the left and right work independently of each other? I typically only use one at a time. Can I switch from one to the other? | 2022-11-07 | Yes, they both work independently of eachother. You will need to put the one not used back in the charging case. | Paul DeStefano | 2022-11-07 |
| Do the left and right work independently of each other? I typically only use one at a time. Can I switch from one to the other? | 2022-11-07 | I think they work like stero speakers, but not sure if you don't turn one on if you'll get the stero sound fed into the one earbud...... | BobR | 2022-11-07 |
| Do the left and right work independently of each other? I typically only use one at a time. Can I switch from one to the other? | 2022-11-07 | Yes you can. I typically use the right one and occasionally use both. | OzarkArkie | 2022-11-08 |
| Do the left and right work independently of each other? I typically only use one at a time. Can I switch from one to the other? | 2022-11-07 | Yes they work independently. When one dies I put it back in the case to charge and grab the other one. | Melissa M. | 2022-11-08 |
| So every time i try to pair these whenever i go to Bluetooth there both individual so whenever i try to connect them only one of them plays | 2023-03-01 | Not sure if your asking a question or indicating a problem. In any case, in my experience, once I have paired the ear buds to a devise they automatically pair the next time I use them as long as only that device is turned on. Sound comes out of both ear buds after the automatic pairing takes place. Possibly you have a faulty ear bud. | Bob morissette | 2023-03-01 |
| So every time i try to pair these whenever i go to Bluetooth there both individual so whenever i try to connect them only one of them plays | 2023-03-01 | Never had that issue with mine, wonder if there maybe something wrong with yours... | BobR | 2023-03-02 |
| So every time i try to pair these whenever i go to Bluetooth there both individual so whenever i try to connect them only one of them plays | 2023-03-01 | Well, based on the info you provided, these two earbuds seem to be working independently. Please try the following instructions to sync them： 1. Disable Bluetooth on the phone and take out both earbuds from the case; 2. Press either earbud's power switch to make them sync (when successfully sync, one will flash blue and red alternately the other one no light) ; 3. Activate Bluetooth on the phone and delete the previous connection and then choose S9 to connecti. If it doesn't work, pls feel free to contact our customer service. | KURDENE | 2023-03-14 |
| Do they connect when opening the case lid or when taking each earbud out of the case? | 2023-02-18 | Only after you remove them from. Case. It is my experience that they will only connect to one apparatus at a time. EX. If you were using them with your iPhone and wanted to use them with your ipad, you must ensure that the iPhone is out of range or blue tooth is. Disabled before trying to pair with ipad. | Bob morissette | 2023-02-18 |
| Do they connect when opening the case lid or when taking each earbud out of the case? | 2023-02-18 | They connect when the earbuds are removed from the case. | DRe | 2023-02-18 |
| Do they connect when opening the case lid or when taking each earbud out of the case? | 2023-02-18 | They conect when you take them out of the case... | BobR | 2023-02-18 |
| Do they connect when opening the case lid or when taking each earbud out of the case? | 2023-02-18 | When taking each out of the case. | Chuck Hartman | 2023-02-18 |
| Do they connect when opening the case lid or when taking each earbud out of the case? | 2023-02-18 | Hi when you take them out | nan r | 2023-02-18 |
| Do they connect when opening the case lid or when taking each earbud out of the case? | 2023-02-18 | When you take the ear bud(s) out of the case. | Kelly | 2023-02-20 |
| Do they connect when opening the case lid or when taking each earbud out of the case? | 2023-02-18 | Sure, after first using, they will automatically connect to your phone once taken out from the case. Btw, Bluetooth on the phone should be activated. Thanks for understanding. Any other question are welcome! | KURDENE | 2023-02-21 |
| Once connected via bluetooth do they consistently stay connected? How far is the range 20 feet? | 2023-04-01 | Yes | Louann Walker | 2023-04-01 |
| Once connected via bluetooth do they consistently stay connected? How far is the range 20 feet? | 2023-04-01 | I am pleases with them, and I am always close to my phone or computer but they say, upto 30 feet. | AI | 2023-04-01 |
| Once connected via bluetooth do they consistently stay connected? How far is the range 20 feet? | 2023-04-01 | Yes they do. I've gone as far as 30 feet. They're really good for the price. | luis santillan | 2023-04-02 |
| Will these work for xbox one? | 2023-02-09 | Well, regarding this, we would like to tell you that these earbuds can be used via Bluetooth connection as long as the device you mentioned supports Bluetooth function. Any further questions, please feel free to contact us. | USXLWBKO | 2023-02-10 |
| Does it have Noise cancellation feature ? | 2023-01-18 | Not noise canceling but really good buds for the price. Don't really need the cancel as they are a good fit and block most noise. Use on airplane for my iPad and works great. | GLC26 | 2023-01-18 |
| Does it have Noise cancellation feature ? | 2023-01-18 | Don’t think these do, only paid $20 for them so I doubt they have that feature, otherwise they work great! | BobR | 2023-01-19 |
| Does it have Noise cancellation feature ? | 2023-01-18 | They do not have noise cancelling feature. For the price I wouldn’t expect that feature to be included but still a great product for the price | Bob morissette | 2023-01-20 |
| Is there a compatible protective case for this product? | 2023-05-22 | Yes, there is a case included with these, it also charges your earbuds when you put them in it.. | BobR | 2023-05-22 |
| Is there a compatible protective case for this product? | 2023-05-22 | YES. The battery percentage display is cool :- ) | JayCee | 2023-05-23 |
| Is there a compatible protective case for this product? | 2023-05-22 | This case his travel all over the world with me, and have had no issues. | GLC26 | 2023-05-23 |
| Is there a compatible protective case for this product? | 2023-05-22 | Yes | Louann Walker | 2023-06-04 |
| What’s the battery life of these earbuds? | 2023-02-09 | Thanks for questioning. These gaming wireless earbuds G03 can last 5hrs of music listening, which extends longer and better experiences in games while in music mode it can last for more than 4hrs in the world of music. | USXLWBKO | 2023-02-10 |
| What are the touch controls on these? | 2023-02-09 | Video could not be loaded | USXLWBKO | 2023-02-13 |
| Hello! Are these earphones/buds able to be used with laptops and computers like they are with phones and tablets? Thank you! | 2022-09-02 | Yes, anything with a Bluetooth connection should work, they work with my iPhone and a Samsung tablet... | BobR | 2022-09-02 |
| How do u connect for calls to go to i phone. I am able to hear music but seems phone calls are not going to buds | 2023-05-31 | You need to give your earbuds permission under the ap | Bonnie | 2023-06-01 |
| What will I get for these earbuds? Do they come with some other ear hooks if they don’t fit my ears? | 2023-02-09 | Of course, there are three pairs of ear caps in different size for your needs. All the items including earbuds, case, charging cable, ear hooks, user manual, should have been packaged and delivered together with the earbuds. If not, please feel free to contact us. Any other questions or suggestions are welcome. Thanks for understanding. | USXLWBKO | 2023-02-10 |
| When using multi devices such as tv, ipad and phone does the phone and ipad bluetooth feature need to be turned off to watch tv? | 2023-04-16 | Yes, the ear phones will only connect to one apparatus at a time. EX. If you were listening to music from your phone and then went to use the pods with iPad. They will automatically connect to phone if phone is on and blue tooth is activated. | Bob morissette | 2023-04-16 |
| When using multi devices such as tv, ipad and phone does the phone and ipad bluetooth feature need to be turned off to watch tv? | 2023-04-16 | The earbuds will usually connect automatically to the device that's used the most with them if the Bluetooth is on. So in order to connect to a new device you may want to turn off the other Bluetooth devices, once you're connected to the one you want the ear buds won't change the device they are already connected to. | Jones | 2023-04-16 |
| When using multi devices such as tv, ipad and phone does the phone and ipad bluetooth feature need to be turned off to watch tv? | 2023-04-16 | You can (but) the one that sends out the best signal will want to jump in. I use mine mostly for TV and take the USB blue tooth antenna out if I want to listen to another sender. | Don | 2023-04-17 |
| When using multi devices such as tv, ipad and phone does the phone and ipad bluetooth feature need to be turned off to watch tv? | 2023-04-16 | Yss | AI | 2023-04-17 |
| When using multi devices such as tv, ipad and phone does the phone and ipad bluetooth feature need to be turned off to watch tv? | 2023-04-16 | If you want to connect to another device you must turn the Bluetooth off on the one it's already connected to. I usually have them connected to my phone so what I sometimes do is turn the Bluetooth off on the phone and connect one side to my computer, then I turn it back on. If I want to then use one for my phone again, I just put the one i was using back in the case and take out the other side. It will connect to the phone because it was in the case when I connected the other side to the computer. | Ro G | 2023-04-28 |
| When using multi devices such as tv, ipad and phone does the phone and ipad bluetooth feature need to be turned off to watch tv? | 2023-04-16 | Thanks for questioning. We would like to tell you that both earbuds support independent working. So you could use them as following: 1. If you want them both working and connected to one device, just take them out for pairing with one device; 2. When you just want to use only one of them, you can connect either of them to one device and leave the other one in the charging case; 3. If you want to connect the earbuds to two different devices at the same time. First please put them both to the case. Then please take one out to connect, and then take out the other one to connect to another device. In this way, can you connect two earbuds to two different devices at the same time. Thanks for your understanding. Any other suggestions or questions are welcome! | KURDENE | 2023-05-17 |
| Can I wear these to sleep? | 2022-11-29 | Never have tried but to me they would be uncomfortable. They are a little large and may not sit correctly or push too far into the ear. | GLC26 | 2023-01-18 |
| What is the SAR rating? | 2023-03-26 | It have long battery talk for maybe two months it works great but I don't know what happens it just shows in the window like always 💯 but when I started using it maybe the 3rd or 4th mths just don't work | Pauline g. | 2023-03-27 |
| How do I reset the earbuds when I have trouble connecting to my phone? | 2023-02-09 | Video could not be loaded | USXLWBKO | 2023-02-13 |
| I'm having trouble putting on the ear tips. Can you assist me? | 2023-02-09 | Video could not be loaded | USXLWBKO | 2023-02-13 |
| The charger it came with doesn't go inside the case all the way, is this normal? | 2023-03-04 | Video could not be loaded | FRANK L. SPAGNOLA | 2023-03-04 |
| The charger it came with doesn't go inside the case all the way, is this normal? | 2023-03-04 | The case is the charger. if the ear bud doesn't fit on the right slot, slip into the left slot. The charging cable does not fit inside the charging case. | R. Howes | 2023-03-05 |
| Does the earbud battery indicator show that the earbuds are being charged or the level of battery of each or both? Mine seem to only flash. | 2023-02-19 | Video could not be loaded | James Gatorman | 2023-02-21 |
| Does the earbud battery indicator show that the earbuds are being charged or the level of battery of each or both? Mine seem to only flash. | 2023-02-19 | Well, there are four indicators on both sides. When the earbuds are charging in the case, indicator will flash. Each indicator indicates 25% power of battery. So, when the earbud is charged to 20%, the bottom indictor will be on. Then the above one will flash, which means that it is charging to 40%. The same to other three indicators. Thanks for understanding. | KURDENE | 2023-03-03 |
| Can you use one ear piece at a time? | 2023-04-01 | Yes | Louann Walker | 2023-04-01 |
| Do you need to take both out of the case to connect? I use one at time? Once connected do they reconnect easily? | 2023-04-01 | No and yes | Louann Walker | 2023-04-01 |
| Do you need to take both out of the case to connect? I use one at time? Once connected do they reconnect easily? | 2023-04-01 | Well, thanks for your question. For the first time using, you need to take out both to pair and connect. Second, they feature individual work and dual work mode, which means that you can use one while leaving the other one in the case. Third, the lattest Bluetooth 5.3 chip enables them automatic reconnect afer the first time using. Please refer to the user manual for more details. Thanks for reading. | KURDENE | 2023-04-06 |
| Is this iPhone 6s Plus compatible ? | 2022-11-18 | I would say yes! If your phone has Bluetooth, which I'm sure it does, it will connect via blutooth....these things have been great, do they sound as good as the expensive ones, probably not, but for the price they are worth it... | BobR | 2022-11-18 |
| Is this iPhone 6s Plus compatible ? | 2022-11-18 | Don’t know for sure but wouldn’t expect an issue. | GLC26 | 2022-11-19 |
| Is this iPhone 6s Plus compatible ? | 2022-11-18 | If your iPhone 6s Plus has Bluetooth technology, then it is compatible. No problem. | Valerie in North Idaho | 2022-11-20 |
| Is this iPhone 6s Plus compatible ? | 2022-11-18 | Sure, it has the latest 5.3 technology, which enables it compatible with most electronic devices with Bluetooth. Any other questions are welcomed! | KURDENE | 2022-11-29 |
| Does it announce contract names and numbers ? | 2023-02-24 | I don’t think so but I also have not looked into my settings to see if it can | Terrance | 2023-02-24 |
| Does it announce contract names and numbers ? | 2023-02-24 | No it doesn't. | Melissa M. | 2023-02-25 |
| Do they fall out easy??? | 2022-08-22 | My experience with them has been good. They seem very secure in the ear and no issues with falling out. | JBFairport | 2022-08-22 |
| Do they fall out easy??? | 2022-08-22 | Heyyy, yes sometimes. It took me a few days to get used to them and now they don't fall out unless I put them in wrong. | stina | 2022-08-22 |
| Do they fall out easy??? | 2022-08-22 | I have dropped mine twice. Both times they did not come out of the case. They seem to have a stronger magnet that previous earbuds that I have purchased. | Rena R Evans | 2022-08-22 |
| Does it come with axa0micxa0in it. Like if i use it for a call or hook them up to my laptop and play a game is there axa0micxa0in them to talk through? | 2023-02-09 | Yes, it does! Both earbuds have built-in mic for calls and online voice in game mode with crystal clear & Hi-fi stereo sound quality. Any further questions, please feel free to contact us. | USXLWBKO | 2023-02-10 |
| Do these announce caller or phone number when phone rings? | 2023-04-01 | I have not tried them like that | Louann Walker | 2023-04-01 |
| Do these announce caller or phone number when phone rings? | 2023-04-01 | No, they just ring. The first time someone called me it sounded like I was the one making a call, so that's how the ringing sounds. | BoyMom2 | 2023-04-02 |
| Will these fit in a sillicon airpod case? | 2023-05-09 | Sorry, the case may be not compatible with airpod case. You can have a try. | KURDENE | 2023-05-11 |
| How's the Call quality? | 2022-11-11 | I haven't taken a call with them yet, but I ordered three different pairs of wireless earbuds to see which was better and these sounded amazing, far superior to the other two. I returned the others. Hope that helps. | Valerie in North Idaho | 2022-11-20 |
| Will the case be compatible with wireless charging? | 2023-02-09 | Video could not be loaded | USXLWBKO | 2023-02-13 |
| Does it work with a windows 11 computer? the computer has a realtek bluetooth 4.2 adapter. | 2022-10-03 | Sure, it applies the lattest Bluetooth 5.2 technology, which enables it compatible with most electronic devices that have Bluetooth. Thanks for questioning. Any other suggstions or questions are welcomed! | KURDENE | 2022-10-14 |
| Are these s9earbuds compatible with macbook pro 2020? i was able to pair them with my iphone but they don't appear on a bluetooth list on my computer. | 2023-02-24 | Sure, it is compatible with most electronic devices that has Bluetooth. If you wanna pair them to your computer, please disconnect them with your iPhone and disable Bluetooth on the phone. Then, try again for pairing to another device you wanna to. Thanks for understanding. Any other questions are welcome. | KURDENE | 2023-03-03 |
| What are the dimensions of the charging case? Only the package dimensions are shown. | 2023-02-02 | The dimensions of the charging case are: 2" x2" x 7/8" . Does anyone else having problems getting the earbuds out of the case? | Amazon Customer | 2023-02-02 |
| What are the dimensions of the charging case? Only the package dimensions are shown. | 2023-02-02 | The charging case measures 2” x 2” x 1”. | Bman2 | 2023-02-02 |
| What are the dimensions of the charging case? Only the package dimensions are shown. | 2023-02-02 | Approximately 2" x 2" | Kelly | 2023-02-03 |