| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| How to connect and set up the 4g lte cellular security camera? | 2023-02-22 | Video could not be loaded | ieGeek Direct | 2023-02-24 |
| Can this surveillance security cameras connect to wifi? | 2023-02-23 | Hi there! Thanks for your question. This outdoor camera can only use 3G/4G mobile network, it does not support WiFi connection. Any more questions, please feel free to contact our after-sales team: service@iegeek.com. Good day!——Action from ieGeek family | ieGeek Direct | 2023-02-24 |
| Can I use this cellular camera in other countries? | 2023-02-22 | The security camera is suitable to use in the American areas, only US, this camera is US version. Other countries are incompatible. Any more questions, please feel free to contact our after-sales team: service@iegeek.com. Good day!——Action from ieGeek family | ieGeek Direct | 2023-02-24 |
| How should I install my solar panel to absorb sunlight more adequately? | 2023-02-23 | Video could not be loaded | ieGeek Direct | 2023-02-24 |
| Connect using the CloudEdge app? Can it be used with other iegeek security cameras? | 2023-06-16 | You can use the CloudEdge App. Yes it can be used with other iegeek camera and see them all in the CloudEdge app together. Turning your device horizontal will show you 4 live views at once. When you have it vertical, you can only see 3 and they are only still images. | Stephen Arnold | 2023-06-16 |
| Connect using the CloudEdge app? Can it be used with other iegeek security cameras? | 2023-06-16 | Yes! With this APP, I can view 4 ieGeek cameras at the same time, cool! | Jenelle Elizabeth Walsh | 2023-06-16 |
| How many persons can I share the camera with? And can they use the apps at the same time? | 2023-02-23 | Hi there! Thanks for your question. There is no limit to the number of shared devices, but multiple people are supported to view the camera at the same time. Any more questions, please feel free to contact our after-sales team: service@iegeek.com. Good day!——Action from ieGeek family | ieGeek Direct | 2023-02-24 |
| Compatible with windows? ios? Android? | 2023-06-17 | I haven't tried PC, but ios can. As far as I know, none of the battery powered security cameras are PC compatible. | Donna D. Baker | 2023-06-17 |
| What's in the box? | 2023-02-22 | Video could not be loaded | ieGeek Direct | 2023-02-24 |
| Which operators does this 4G outdoor camera support? | 2023-02-23 | Hi there! Thanks for your question. ieGeek no wifi security camera supports 4G network of Verizon, T-Mobile and AT&T. Along with this wireless outdoor camera, you will get a SIM card with 100M free data,if you needed, you can renewal more data plan in the app with lower price. Any more questions, please feel free to contact our after-sales team: service@iegeek.com. Good day!——Action from ieGeek family | ieGeek Direct | 2023-02-24 |
| Is 4g lte cellular solar powered battery camera zy-g1 wireless? | 2023-02-23 | Yes, the security cameras wireless outdoor is 1OO% wire-free, powered continuously by solar panel and built-in 10000mAh batteries(Rechargeable, Not Replaceable ). Any more questions, please feel free to contact our after-sales team: service@iegeek.com. Good day!——Action from ieGeek family | ieGeek Direct | 2023-02-24 |
| Will the SD card be used for continuous recording in a loop? | 2023-06-16 | When the SD card is full of recordings, it will be overwritten automatically. I appreciate this. You don't need to disassemble and format it all the time. | Lisa | 2023-06-16 |