| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| i use iPhone 14 pro，how can i use voice assistant through T60 bluetooth earbuds? | 2023-06-12 | After you pair it your good to go. Just talk as you normally do | Dennis A.Garrison | 2023-06-12 |
| i use iPhone 14 pro，how can i use voice assistant through T60 bluetooth earbuds? | 2023-06-12 | Video could not be loaded | PocBuds US Store | 2023-06-12 |
| Hello, I want to reset my T60 earbuds, please help me？ | 2023-06-10 | The reset is detailed in the manual on page 8. Make sure the earbuds are not fully charged. Then put both in the case and wait until both blink red. Press the buttons on both earbuds for 8 seconds. They will flash white 3 times to let you know the reset was successful :) | Nicholas W. | 2023-06-10 |
| Hello, I want to reset my T60 earbuds, please help me？ | 2023-06-10 | Video could not be loaded | PocBuds US Store | 2023-06-11 |
| It says waterproof. Is it really? Looking for something that can acutely go under water. | 2023-06-14 | Waterproof yes submersible not really as Bluetooth won’t transmit through water. Simple science. | S Dedon | 2023-06-14 |
| It says waterproof. Is it really? Looking for something that can acutely go under water. | 2023-06-14 | Hello, my friend This earbuds can resist rain and sweat, when using it underwater will hinder the transmission of Bluetooth signal, we suggest you donot use this ear buds underwater Thank you for your question PocBuds After-sales team | PocBuds US Store | 2023-06-14 |
| i want to answer phone call on wireless ear buds, help me pls | 2023-06-12 | Video could not be loaded | PocBuds US Store | 2023-06-12 |
| i want to answer phone call on wireless ear buds, help me pls | 2023-06-12 | Yes!!! You can | Usuario 86 | 2023-06-12 |
| Do they work with iphone 13 pro? | 2023-06-19 | Works with any smart phone that has bluetooth capabilities. Easy to install/pair up. | David | 2023-06-19 |
| How to clean T60 sports headphones? | 2023-06-10 | Lightly dampened Cotten swab, or a lint free microfiber cloth | Nicholas W. | 2023-06-10 |
| How to clean T60 sports headphones? | 2023-06-10 | Video could not be loaded | PocBuds US Store | 2023-06-11 |
| Do they work with iPhone 14? | 2023-06-19 | Dear Customer, Thanks for your question! Yes, the ear buds can work well with iPhone 14. They can work perfectly with any Bluetooth-enabled device. Hope this can help you. Best Regards PocBuds Support Team | PocBuds US Store | 2023-06-19 |
| Do these headphones have any noise-canceling features? | 2023-06-21 | not sure but I do not hear many sounds other than the buds | Amazon Customer | 2023-06-21 |
| Do these headphones have any noise-canceling features? | 2023-06-21 | I like them for the price. I wouldn't recommend them for doing alot of talking because the background noise is distracting to the other line. | Joshua Smith | 2023-06-21 |
| Are ear buds compatible with eye glasses?s | 2023-06-13 | I wear these with sunglasses and have no problem | Amazon Customer | 2023-06-13 |
| Are ear buds compatible with eye glasses?s | 2023-06-13 | Hello, my friend This T60 earbuds can match perfectly with glasses, please don't worry If you have any question, please feel free to contact us PocBuds After-sales team | PocBuds US Store | 2023-06-14 |
| Can I connect two devices at the same time? | 2023-06-19 | Dear Customer, Thanks for your question! These headphones cannot connect two devices at the same time, if you want to connect a new device, please forget the headphones on the previous one. Hope this can help you. Best Regards PocBuds Support Team | PocBuds US Store | 2023-06-19 |
| Would these work well with a Samsung TV? | 2023-06-19 | Dear Customer, Thanks for your question! Yes, the bluetooth headphones can pair easy with samsung TV. Actually, they can work perfectly with any Bluetooth-enabled device. Hope this can help you. Best Regards PocBuds Support Team | PocBuds US Store | 2023-06-19 |
| Would these work well with a Samsung TV? | 2023-06-19 | I've never tried to connect the headphones to a TV but I'm sure if the TV have Bluetooth capability, it should connect to it without any issues. | Billy Davis | 2023-06-20 |
| I need to adjust the volume of my wireless headphones, pls tell me how to do it. | 2023-06-09 | If you have the T60 model to raise the volume press and hold the button on the side of the right earbud. To lower the volume press and hold the button on the left earbud. I hope this helps. | Pete Anast | 2023-06-09 |
| I need to adjust the volume of my wireless headphones, pls tell me how to do it. | 2023-06-09 | Video could not be loaded | PocBuds US Store | 2023-06-09 |
| I need to adjust the volume of my wireless headphones, pls tell me how to do it. | 2023-06-09 | I simply adjust my phone volume… your earbuds will adjust accordingly. | Carol Welch | 2023-06-14 |
| hello, i found a isolating film on my Bluetooth ear buds, what should I do? | 2023-06-14 | Remove that so the earbuds connect to the charging box. They will connect to the contacts. | Anthony Reboletti | 2023-06-14 |
| What is the range of the Bluetooth connection? | 2023-06-21 | Same as high prices samsung that I have | Robert W. Jones | 2023-06-21 |
| What is the range of the Bluetooth connection? | 2023-06-21 | About fifteen feet | Amazon Customer | 2023-06-21 |
| What is the range of the Bluetooth connection? | 2023-06-21 | I have been 20-30’ feet away. Best to be in area with no walls. | Eugenep | 2023-06-21 |
| What is the range of the Bluetooth connection? | 2023-06-21 | Dear Customer, Thanks for your question! The range of wireless Bluetooth connection is 33ft with no obstruction. Hope this can help you. Best Regards PocBuds Support Team | PocBuds US Store | 2023-06-22 |
| Are they comfortable if i wearing all day? | 2023-06-17 | It wouldn’t be for me. | Daniel R Chaudoir | 2023-06-17 |
| Are they comfortable if i wearing all day? | 2023-06-17 | Dear Customer, Thanks for your question! The ear buds are ergonomically designed with flexible and soft ear hooks, they can fit perfectly in your ears. Also, there are three soft silicone eartip options to provide you with customized comfort. Hope this can help you. Best Regards PocBuds Support Team | PocBuds US Store | 2023-06-17 |
| Are they comfortable if i wearing all day? | 2023-06-17 | I think they're comfortable to wear all day. | Amanda Scott… | 2023-06-17 |
| Are they comfortable if i wearing all day? | 2023-06-17 | I have worn them for over six hours including exercise with no discomfort nor any other problems! | George | 2023-06-17 |
| Are they comfortable if i wearing all day? | 2023-06-17 | I've only worn them for a couple hours at a time but they are the most comfortable wireless earphones I've owned. | Phil E. Sports | 2023-06-17 |
| Can I wear the ear buds while swimming? | 2023-06-17 | No, they are not completely sealed. I wouldn't recommend it. | John T. Tucker | 2023-06-17 |
| Can I wear the ear buds while swimming? | 2023-06-17 | Dear Customer, Thanks for your question! These earbuds are sweat resistant, we don't recommend wearing it while swimming. Leaving the earbuds underwater for extended periods of time will damage the internal parts of the earbuds. Hope this can help you. Best Regards PocBuds Support Team | PocBuds US Store | 2023-06-17 |
| Hello, I need to know how the indicator light works when charging. | 2023-06-14 | The just show that that are charging, batteries seem great used 4 hours loud and they went from 100 to 92%. | Anthony Reboletti | 2023-06-14 |
| Are they sweat-resistant? Can I use these earbuds for workout? | 2023-06-21 | Yes, I use them for my workouts. | c. d. | 2023-06-21 |
| Are they sweat-resistant? Can I use these earbuds for workout? | 2023-06-21 | Yes you can. | Mike S | 2023-06-21 |
| Are they sweat-resistant? Can I use these earbuds for workout? | 2023-06-21 | Yes. After you are done, you must dry the ear bud off so the metal charging dots do not corrode. | Annie | 2023-06-21 |
| Are they sweat-resistant? Can I use these earbuds for workout? | 2023-06-21 | I would say not resistant but they would be secure on your ear. | Marcia Cage | 2023-06-22 |
| Can I use these for Xbox? | 2023-06-17 | I'm not sure about using it with the Xbox. | Jennifer | 2023-06-17 |
| Can I use these for Xbox? | 2023-06-17 | Dear Customer, Thanks for your question! If your Xbox is a Bluetooth-enabled device, the earbuds can pair with it easily. If your Xbox doesn't support bluetooth, the earbuds can't be used. Hope this can help you. Best Regards PocBuds Support Team | PocBuds US Store | 2023-06-18 |
| Can I switch songs through T60 headphones, please? | 2023-06-09 | Yes if you tap the button once on the earbuds it will pause the song, if you tap it twice it will change to the next song. | Jamie Sampman | 2023-06-09 |
| Can I switch songs through T60 headphones, please? | 2023-06-09 | Video could not be loaded | PocBuds US Store | 2023-06-09 |