| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Does the camera support (an) SD card? | 2023-06-02 | Yes it does | Andre… | 2023-06-08 |
| What is the distance limit? I want it to see the driveway and the router is at the other end of the house, | 2023-06-11 | Depending on the distance between the two areas it should be fine, I have one of my routers in the front office and an outdoor camera off my second story deck and it works perfectly fine. | BJPRAYERS | 2023-06-15 |
| Does this support Cloud storage? | 2023-06-02 | Hi, thanks for your question. Yes, it supports Cloud storage, If you need the service, you can subscribe on the Wansview Cloud APPand add the camera to cloud storage plan to watch the video. | Wansview | 2023-06-02 |
| dose this come with an extension arm to lower the bulb in the fixture? | 2023-06-08 | Yea it does | Andre… | 2023-06-08 |
| dose this come with an extension arm to lower the bulb in the fixture? | 2023-06-08 | Yes it does | Amazon Customer | 2023-06-09 |
| dose this come with an extension arm to lower the bulb in the fixture? | 2023-06-08 | Thank you for your question! Yes, there is a conversion head and light socket extender inside the box, if you have more questions, feel free to contact us, pls. | Wansview | 2023-06-14 |
| Does the bulb camera distinguish people from objects? | 2023-06-01 | Video could not be loaded | Wansview | 2023-06-01 |
| Can the light bulb be programmed to turn off/on automatically using Alexa? | 2023-06-21 | I had to send it back. Came with NO instructions. | Judy Winfree | 2023-06-21 |
| Can the light bulb be programmed to turn off/on automatically using Alexa? | 2023-06-21 | Yes it can be! | Chris Cochran | 2023-06-21 |
| Do I have to subscribe to cloud storage to achieve continuous recording? | 2023-06-02 | Video could not be loaded | Wansview | 2023-06-02 |
| Can the light bulb be connected via Bluetooth? | 2023-05-27 | Hi, thanks for your question! The light bulb security camera doesn't support bluetooth, pls screw it into a light socket and follow the in-app instructions to connect to your 2.4GHz WiFi ① Go to App Store or Google Play to search and download the "Wansview Cloud" APP ② Register an account with your email and activate it. ③ Screw the light bulb security camera into bulb socket to make sure the camera is powered on. ④ Add device: before adding device on the APP, pls be sure that your smartphone is connected to 2.4Ghz WiFi ( 5Ghz WiFi is not supported), then click "Add device" or Click "+" ⑤ Select Model G6 ⑥ Place the bulb camera near the router within 1 meter. Power on the camera, then wait 1-2min, pls check the camera's indicator light is intermittently double flashing white. ⑦ WiFi Setup ⑧ Place the OR code 3-8 inches in front of the light bulb camera lens, If you hear "QR code scanning is successful", pls press "Next" ⑨ The white light flashes, meaing the camera is connecting to WiFi, until the white light is solid, meaning the pairing is successful. | Wansview | 2023-05-30 |
| Does the camera record sound? | 2023-06-11 | Yes it does. | Henry B | 2023-06-11 |
| Does the camera record sound? | 2023-06-11 | Yes, it records sound. Also, it rotates side-to-side in response to sound. | CGriffithPhoto | 2023-06-11 |
| Does the camera record sound? | 2023-06-11 | Thanks for your question. Yes, it can record sound, it supports two-way audio. | Wansview | 2023-06-14 |
| Does this bulb camera support 5G wifi? | 2023-05-26 | Hi, thanks for your question. 5GHz WiFi is NOT supported. It only supports 2.4GHz WiFi, if you have more questions, feel free to contact us, pls! | Wansview | 2023-05-29 |
| Can the light bulb security canera be connected via bluetooth? | 2023-05-27 | No, wifi 2.4ghz only. | Henry B | 2023-06-11 |
| Which is the best SD should i used | 2023-06-15 | For all of my wansview cameras and even my dash cameras I use the following: SanDisk Ultra MicroSDXC UHS-I Memory Card - 100MB/s, C10, U1, Full HD, A1, Micro SD Card https://amzn.to/3JkQRP1 The cards record video and audio great for playback and format easily. | BJPRAYERS | 2023-06-15 |
| Which is the best SD should i used | 2023-06-15 | I use a 120Gb card. any less and Length of storage before wipeover is affected.. | Nigel Waters | 2023-06-15 |
| Which is the best SD should i used | 2023-06-15 | 256gb | Mara | 2023-06-15 |
| Does the camera support (an) SD card? | 2023-05-30 | Video could not be loaded | Wansview | 2023-05-30 |