| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Can this monitor or display the temperature of the room? | 2022-12-02 | No, it can't. | blurams | 2022-12-05 |
| No longer work with sd card.. they disabled sd option on their app and make you pay for cloud storage, pice of junk now.. don't buy..? | 2023-05-22 | Thanks for your question. Our products offer support for both cloud storage and SD storage. In the event where the system prompts you to select cloud storage when you prefer otherwise, please do not hesitate to reach out to the blurams team for assistance. We will gladly examine the situation and determine if there may be any exceptions to the system's settings. Thank you for your valued support of our products. Best regards, blurams | blurams | 2023-05-24 |
| What is the App on google store/play? | 2022-11-08 | The name of the App is blurams. | blurams | 2022-11-09 |
| Doesn't seem to want to read the QR codeany suggestions? | 2022-12-11 | Thanks for the question. If the Blurams Cam can't scan the QR code, first, please make sure the device is red light blinking, please try to troubleshoot the issue by taking the below steps: - Remove the camera's lens protective film to make sure the lens is clean; - Adjust the smartphone screen brightness, Switch the App theme to Light, please go to the Blurams app >- Me >- Settings >- Theme, switch to Light mode; - Place the camera on a table or platform, adjust the phone to let it scan the QR code; - Tap the QR code to enlarge it; - Adjust the distance between the lens and screen, the best distance is 3 ~ 5 inch; - Try to rotate the QR code, and don't move too fast. Best Regards, blurams | blurams | 2023-05-24 |
| Funciona con 110 y 220 vlts? | 2022-12-02 | Solo 110 | Jose acenso | 2022-12-02 |
| Hay que pagar alguna suscripción para ver la camara 24 horas | 2022-10-28 | Claro que no hay que pagar nada y las cámara funcionan 24/7 a parte super buena calidad cuando quieras moviendo lo detecta. | Perla guzman | 2022-10-29 |
| Hay que pagar alguna suscripción para ver la camara 24 horas | 2022-10-28 | no es necesario para ponerla a funcionar en casa y conectar al móvil incluso desde la red móvil te sigues conectando sin problemas. Si quieres los servicios extras que ofrece para pagar mensual son opcionales. | Jorge L. | 2022-11-29 |
| I can't get the camera to read QR code to set up does anyone know of any other way of setting it up seller is unavailable and Amazon doesn't know | 2022-12-26 | I have a few some take longer move back and forth and tilt a little I knew I've had some that took ages to get on | gazzas | 2022-12-27 |
| will this work with other camera software like blue iris | 2022-11-05 | No, it doesn't. | blurams | 2022-11-09 |
| I have 7 cameras set up in the house. sometimes they turn on by themselves when they're shut off in the app on the phone. help with fix please? | 2023-05-18 | Thanks for the question. It is possible that the network may be experiencing instability leading to signal interruptions. In the event the device goes offline, our system will make several automatic connection attempts. For improved connectivity, it may help to position the device nearer to the WIFI router. If such problem still exists, you can contact our blurams team, we can check the server logs to see why the camera is offline, for this reason, please provide the MAC code of the offline device, it is shown at the bottom of the device. Best Regards, blurams | blurams | 2023-05-24 |
| Just got my camara omg its good just one let down cant figure out how to get the motion clips longer and a quicker reset anyone know? | 2022-10-28 | I'm not sure what you mean by making the motion clips longer and a quicker reset. I actually prefer how this camera records versus the other brand used in the house because it just continuously records with easy access based on time. Maybe change the view on your phone because it allows me to scroll to the desired time and watch as long as needed, which is why it's unclear what you mean. | Christianna T. | 2022-10-28 |
| Can the camera report the specific times when a recognized person was visible? | 2023-05-23 | You will get notifications | jbud | 2023-05-23 |
| Can the camera report the specific times when a recognized person was visible? | 2023-05-23 | Yes it does, it detects all moment and let you know that someone is appearing | Delores | 2023-05-23 |
| Can the camera report the specific times when a recognized person was visible? | 2023-05-23 | Hi Erik, Thanks for the question. When the camera detects a person, it sends you a real-time message push. It also shows the specific time. Best regards, blurams | blurams | 2023-05-25 |
| Is this device compatible with 5g wifi? | 2023-06-11 | No | Ana Salcedo | 2023-06-11 |