| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Does the telephoto lens extend out when zooming in? | 2023-05-17 | No it does not | John | 2023-05-17 |
| Does the telephoto lens extend out when zooming in? | 2023-05-17 | No | Dustin Dyer | 2023-05-17 |
| Does the telephoto lens extend out when zooming in? | 2023-05-17 | The lens does not zoom in and out. It is designed to stay zoomed in to a certain point. | Daytona Coupe | 2023-05-17 |
| Does the telephoto lens extend out when zooming in? | 2023-05-17 | No. The zoom is digital only. | Steve L. | 2023-05-17 |
| Is the mount is 1/4 screw ? | 2023-04-06 | No it's not. Smaller size. | Indy W. | 2023-04-06 |
| Can the Wyze OG telephoto be used as a standalone camera?? | 2023-03-17 | I'm not sure what you mean by standalone. It has no battery, so it needs a source of power through the included power adapter and usb cable. You can probably use a portable usb power pack if it needs to be placed where there is no electric outlet. You also need WIFI to set it up. If it is to be used away from WIFI, then, after recording you would need to remove the media card to see all your videos, or bring it back to an area with WIFI. | James | 2023-03-18 |
| May I ask why wyzecgck (stack mount kit) for og and og telephoto is not listed at amazon.com ? | 2023-03-07 | Hi there! Thanks for the feedback. We'll forward this request to the appropriate team. | Maricar P. Wyze | 2023-03-08 |
| May I ask why wyzecgck (stack mount kit) for og and og telephoto is not listed at amazon.com ? | 2023-03-07 | They just released it... the stackable adapter came out later....probably will show up soon | Ice Cream Man | 2023-03-16 |
| What adapter can mount the wyze cam v3 on top the og? is the screw size on the v3 compatible with the screw mount size on the og? | 2023-05-08 | Unfortunately, no. Different connections on the camera | Nathan Drake | 2023-05-27 |
| Is the bundle available in wireless? | 2023-04-08 | Hello! No, Wyze Cam OG is not wireless or battery-powered. It is powered via the included 6 ft USB cable. | Josan A. Wyze | 2023-04-08 |
| Is the bundle available in wireless? | 2023-04-08 | not wirless | joe z | 2023-04-09 |
| Can we stack the OG telephoto with the V3? | 2023-03-15 | Wyze Cam OG Stack Kit is only compatible with our Wyze Cam OG cameras. It is not compatible with any other cameras, and it cannot be used to stack other cameras together or to a Wyze Cam OG device. | Maricar P. Wyze | 2023-03-15 |
| Can we stack the OG telephoto with the V3? | 2023-03-15 | Yes, but you need to purchase the stack kit from wyze… I haven’t been able to find it on Amazon as of yet… | Joe T. | 2023-03-16 |
| Is the audio better or not? Sometimes with my V3 I cannot hear very well | 2023-04-18 | It's better but not by alot but it's a noticeable difference | Dustin Dyer | 2023-04-18 |
| Puede sin funcionar sin internet, verlo directo a un celular y ver la grabación | 2023-02-02 | Su teléfono inteligente y la Wyze Cam deben estar conectados a Internet para que pueda acceder a la transmisión en vivo y las grabaciones. | Maricar P. Wyze | 2023-02-02 |
| Can we stack the og telephoto with the wyze campan? campan pro? | 2023-03-15 | Wyze Cam OG Stack Kit is only compatible with our Wyze Cam OG cameras. It is not compatible with any other cameras, and it cannot be used to stack other cameras together or to a Wyze Cam OG device. | Maricar P. Wyze | 2023-03-15 |
| Can we stack the og telephoto with the wyze campan? campan pro? | 2023-03-15 | No. You have to buy a separate stackable adapter but it only works with the OG cams. They don't have a way to stack any other camps except for OG ...I used a multiport USB adapter 4 to 1 which will allow me to do almost the same thing with four cams so I'm only running one wire after the USB adapter. | Ice Cream Man | 2023-03-16 |
| How do you remove the wall plate? | 2023-02-18 | It slides up or down to release but it does take some Force. | Ice Cream Man | 2023-03-16 |
| Can we stack the og telephoto with the v1? v2? v3? or does it have to be with the re-release versions of og only? | 2023-03-15 | Wyze Cam OG Stack Kit is only compatible with our Wyze Cam OG cameras. It is not compatible with any other cameras, and it cannot be used to stack other cameras together or to a Wyze Cam OG device. | Maricar P. Wyze | 2023-03-15 |
| Can we stack the og telephoto with the v1? v2? v3? or does it have to be with the re-release versions of og only? | 2023-03-15 | The OG and OG Telephoto are the only ones with the notch on top for the stack kit to insert into. Personally, I’ve used the stack kit on many other cameras and just glue the stack kit mount to the V3 | Dawson Gould | 2023-03-15 |
| what is telephoto and is it necessary? | 2023-05-10 | The telephoto camera has a 3x telephoto lens. It's not required to use it with Wyze Cam OG. | Maricar P. Wyze | 2023-05-15 |
| Time lapse option on all my Wyze cams stopped working,why? | 2023-03-03 | I would contact wyze support... might have something to do with your subscription | Ice Cream Man | 2023-03-16 |
| Does thw telephoto camera come with the stack mount kit? | 2023-03-08 | The Stack Mount Kit is sold separately. Currently, it's only available in wyze.com. | Maricar P. Wyze | 2023-03-08 |
| Does thw telephoto camera come with the stack mount kit? | 2023-03-08 | No you have to buy that separately it also comes with a new power cord with two camera plugs and a power block able to support two cameras | Dustin Dyer | 2023-03-09 |
| May i install a v3 (not pro) in a stack position with the og camera? | 2023-05-27 | Hello! Nope, they're not compatible with OG cameras. | Josan A. Wyze | 2023-05-27 |
| May i install a v3 (not pro) in a stack position with the og camera? | 2023-05-27 | Unfortunately no. Different connections on the cameras. | Nathan Drake | 2023-05-27 |
| May i install a v3 (not pro) in a stack position with the og camera? | 2023-05-27 | Wyze Cam OG Stack Kit is only compatible with our Wyze Cam OG cameras. It is not compatible with any other cameras, and it cannot be used to stack other cameras together or to a Wyze Cam OG device. | Maricar P. Wyze | 2023-05-28 |