| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Do they record 24/7? | 2023-02-04 | Insert a SD card with a large memory can do, but when the SD card memory is full he will overwrite the previous recordings, so you need to pay attention to store the recorded content of the SD card to other places in time | Suellen | 2023-02-04 |
| Do I need to buy an SD card to record? | 2023-02-04 | If you want to record motion video or continuous recording, an SD card would be a great option. this security camera provides an SD card slot for installation. | david | 2023-02-04 |
| I was hoping to check to see who left a note on my porch via this camera but there is no option to playback anything??? | 2023-03-11 | In order to be able to record and playback at a later time a SD card has to be added first. Otherwise, I believe you're only able to take screenshots in real time. | Kaycee | 2023-03-11 |
| Does this connect to Google Home? | 2023-03-29 | I was able to connect it to my smart phone and connect to several other smart phones as well, so you can have more than one collection. Hope that will help you. | janette johnson | 2023-03-29 |
| Se puede poner al exterior de la casa? | 2023-05-04 | No, solo es para interiores | lincoln montes | 2023-05-04 |
| Se puede poner al exterior de la casa? | 2023-05-04 | No es para interior | Alexander | 2023-05-04 |
| Can I use it with alexa or google assistant? | 2023-02-04 | Yes | Ellen | 2023-02-04 |
| Can you set the camera up while traveling ?, if there's wi-fi? like while staying at a hotel or airbnb? | 2023-02-25 | I watch mine while at work. The camera is on home WiFi and my phone is just on regular cell service. It takes a few extra seconds to load but I did not have to adjust or change any settings to see it. | Dave p | 2023-03-02 |
| Can you mount with sticky tape upside down from the ceiling? | 2023-06-01 | It comes with a mounting bracket just for that but I suppose if you have good strong sticky tape it would work. | CMK | 2023-06-01 |
| Can you mount with sticky tape upside down from the ceiling? | 2023-06-01 | Yes. It also comes with a screw mount that is easy to assemble and remove. | Ashley Renaii | 2023-06-01 |
| Is the saved video minute by minute at the SD card ? some cameras have this problem.. The camera has the option to save videos of 1 hour or more? | 2023-04-21 | It records when it detects motion or you push record on your phone. The SD capability is not enough for continuous recording. Consider a camera with a DVR. | Chad R. | 2023-04-21 |
| Can camera be mounted to the wall? | 2023-02-11 | Yes it comes with a wall mount. | melissa | 2023-02-11 |
| How to turn audio up or down? | 2023-04-16 | By using the volume control on the device you are using to watch on the camera. | CMK | 2023-04-16 |
| Does this camera notify when movement is detected | 2023-02-25 | Yes. There's an option for that. | Ana | 2023-03-01 |
| The app won't support recording, only live view. I have sd card and formatted it but only getting request fail, anyone know how to make it work? | 2023-02-07 | I had this problem with a different camera, turns out I had to change the sd card, it wasn't working properly. Also, did you try turning off the camera, getting the SD card out and inserting it again with the camera off, and then turning the camera back on? This also worked for me with a new SD card | Ana | 2023-02-10 |
| How do I connect this to Google Home? | 2023-03-16 | It’s connect to my phone so even if I am away, I can watch what’s going on | janette johnson | 2023-03-21 |
| How do I connect this to Google Home? | 2023-03-16 | I am not sure if it can connect to Google home | Soumya S | 2023-03-21 |
| Is theis water and or weather proof? | 2023-05-15 | Never even got it 2 work with my phone that no longer supports 2g . Camera is only compatible with 2g. I believe that it is only for interior use | Dot R. | 2023-05-15 |
| Is theis water and or weather proof? | 2023-05-15 | The camera doesn’t look like it’s water or weather proof. I use mine inside only. | Craig W | 2023-05-15 |
| Is theis water and or weather proof? | 2023-05-15 | No it is not… it’s just an indoor camera. | CMK | 2023-05-15 |
| Is theis water and or weather proof? | 2023-05-15 | No it is not. Indoor use only. | Daniel Brooks | 2023-05-15 |
| What app do i download on my phone to view? | 2023-03-30 | Fhh app | K.S | 2023-04-04 |
| Can you view live footage from the camera while away from home? | 2023-02-11 | I have viewed the camera while away from my residence. This was one of the features that appealed to us. | Hillary | 2023-02-11 |
| Do this device work overseas? I have a router that says 5g and 2.4g will it still work? | 2023-04-01 | I’m not sure if it works overseas.. it currently works on my 2.4g router. Very simple to set up. | Grandpa Bear | 2023-04-01 |
| how do i mount camera on wall? | 2023-04-14 | There's a mounting plate that you use screws to attach then the camera twist locks on. | Chad R. | 2023-04-21 |
| Is this camera good for baby monitoring? | 2023-02-04 | Yes, I prefer this to a regular baby monitor because it's more reasonably priced, you can move the camera around, it works well at night or in the dark, and has two ways of audio so you can talk to your child into it. I would use it. | Tyler | 2023-02-04 |
| Reposting with more accurate info. camera turns 180 degrees front to back (no movement in room) how can i keep it from doing that? | 2023-04-25 | Turn of the motion detector under setting. | Ashley Renaii | 2023-06-01 |
| Does this camera alert you if dog is barking? | 2023-05-05 | No it will not, it’s only motion sensor camera. | CMK | 2023-05-05 |
| Does this camera alert you if dog is barking? | 2023-05-05 | No, I'ts only motion activated. | Daniel Brooks | 2023-05-06 |
| Does this camera alert you if dog is barking? | 2023-05-05 | It has two way audio, so if you have it on you could hear your dog. It has a motion detection alarm too but it would probably go off too often if your dog is active! | Cherie40 | 2023-05-06 |
| Is it possible to disable audio capture on this device? | 2023-04-21 | If you don’t insert an SD card it won’t be able to save audio or video | Craig W | 2023-04-21 |
| Is it possible to disable audio capture on this device? | 2023-04-21 | Yes | Diana Lucille | 2023-04-21 |
| Is it possible to disable audio capture on this device? | 2023-04-21 | yes just turn the speakers off | Stacy | 2023-04-21 |
| Is this 2.4 G compatible? | 2023-02-10 | Yes, it is. | Eder Costa | 2023-02-10 |
| Is this 2.4 G compatible? | 2023-02-10 | Yes, 2.4G compatible | Ana | 2023-02-10 |
| Would I be able to place this in the living room of my house when my computer and router are in my bedroom( 1300sf house...about 30 feet away)? | 2023-04-08 | Yes that should be possible. I have room and router is in the living room. | Janie | 2023-04-08 |
| Would I be able to place this in the living room of my house when my computer and router are in my bedroom( 1300sf house...about 30 feet away)? | 2023-04-08 | This shouldn't be a problem. I have the camera in a different room than the router and it works just fine. | Matt petsche | 2023-04-08 |
| Would I be able to place this in the living room of my house when my computer and router are in my bedroom( 1300sf house...about 30 feet away)? | 2023-04-08 | Yes........camera can get connected to wifi | kerwane | 2023-04-11 |
| On the fhh app how do i share camera with family? | 2023-04-22 | Go to settings and sub account management. In there you add the email address of the person that you want to share the camera with | Nick | 2023-04-22 |
| On the fhh app how do i share camera with family? | 2023-04-22 | Go to Me on the app and you click on family management and you them create a family to share the camera with. | Janie | 2023-04-23 |
| Is the $29.99 a 2-pack deal? | 2023-04-13 | No | Stacy | 2023-04-13 |
| Is the $29.99 a 2-pack deal? | 2023-04-13 | No it’s just for one. But it is worth every penny. | Kindle Customer | 2023-04-13 |
| Does this camera work with 5gz wifi? | 2023-02-20 | Yes | Tito | 2023-03-10 |
| How do I get the audio to work? | 2023-03-31 | Press the microphone icon hold it. | Kindle Customer | 2023-04-13 |
| Does it support onvif and rtsp? | 2023-03-20 | Yes | janette johnson | 2023-03-21 |
| How is this camera powered? | 2023-02-11 | Plugged into a wall outlet or power strip | Jacklyn | 2023-02-11 |
| How do I know what "hz" my wifi is? | 2023-03-08 | You can google the name of your router to see which model you have and you can find out from there. | Isaac | 2023-03-11 |
| Is there a way to turn off the siren and still recieve motion notifications? | 2023-03-01 | Yes. You don't need to have the siren on to receive motion notifications | Ana | 2023-03-01 |
| Is there a way to turn off the siren and still recieve motion notifications? | 2023-03-01 | I think that would be an audio setting on your phone or tablet. Not the camera | Dave p | 2023-03-02 |
| If I get 2 cameras can I connect both to the app? | 2023-02-11 | Yes you can. We have three cameras and they work very well. The APP also permits you to share access with others. | Rafaella | 2023-02-11 |
| If power is lost and regained. Can this unit be reconnected to Wi-Fi remotely? | 2023-03-25 | I’m not sure,it hasn’t happened to me as of yet | janette johnson | 2023-03-29 |
| Does this camera show temperature? | 2023-02-16 | No it does not. | David Landers | 2023-02-16 |
| Does this camera show temperature? | 2023-02-16 | No, but I just place a thermometer in the room where I can view it with the camera. | Forrest Woods | 2023-02-17 |
| Does the app maintain a split screen mode if you have two cameras set up? | 2023-02-11 | Yes | Joe | 2023-02-11 |
| What app goes with it? fhh utilities app shows only 147 downloads on app store. | 2023-04-29 | When you are away, it’s very easy to see what is going on in the room where you have the camera you can take pictures and record movement as well. | janette johnson | 2023-04-29 |
| What app goes with it? fhh utilities app shows only 147 downloads on app store. | 2023-04-29 | That is the app I use, it works ok for me. | Stacy | 2023-04-29 |
| What app goes with it? fhh utilities app shows only 147 downloads on app store. | 2023-04-29 | FHH Utilities is the app I downloaded to use this security camera. It works for me. | JT reader fan | 2023-04-29 |
| What app goes with it? fhh utilities app shows only 147 downloads on app store. | 2023-04-29 | FHH is the correct app | zztopfanman | 2023-04-30 |
| What is the warranty on this camera? | 2023-05-02 | I'm sorry I dont know. I just plugged and played. Works great though and have no issues. As for me I usually don't buy thing for a warranty. Get because I need it and with always changing technology I'd usually change to some thing newer. Then give it to some one who needs a starter item. But It's pretty good. | CJ | 2023-05-02 |
| I realize it says its a baby monitor, but would this work well as a security camera for an apartment? | 2023-02-11 | Yes, definitely | Sadie | 2023-02-11 |
| How to install SD card？ | 2023-02-28 | Video could not be loaded | Fawn | 2023-02-28 |
| Can recorded data be played back on the app or does the sd card need to be removed and inserted into a pc? | 2023-03-10 | Yes it can or view it on a PC. | David Landers | 2023-03-10 |
| Can recorded data be played back on the app or does the sd card need to be removed and inserted into a pc? | 2023-03-10 | You can play back from the APP. This camera is very poor quality and no night vision. | Stacy | 2023-03-10 |
| Can recorded data be played back on the app or does the sd card need to be removed and inserted into a pc? | 2023-03-10 | The recorded data can be played thru the app. You never need to remove the SD card since once full, automatically records over it. Very easy playback right on your phone | Ana | 2023-03-10 |
| Can recorded data be played back on the app or does the sd card need to be removed and inserted into a pc? | 2023-03-10 | Yes, recorded data can be played in the app without removing the micro sd card. The only drawback is that you can't fast forward frame by frame like 2x 5x and 10x. You have to skip to the part you want to watch and watch it frame by frame. | Isaac | 2023-03-11 |
| Can recorded data be played back on the app or does the sd card need to be removed and inserted into a pc? | 2023-03-10 | The recorded data can be played through the app. | Mund | 2023-03-11 |
| How am i supposed to view the infornation on the sd card im trying to watch it on windows media player but it says it doesnt suport the codex | 2023-04-26 | Use the app on your cell phone | Stacy | 2023-04-29 |
| does it wotk with 5g? | 2023-03-08 | Yes it does it works really great for me | eleonora | 2023-03-08 |
| Can i use Sdhc card? | 2023-03-11 | I do believe so,u can listen, record and take pictures. | janette johnson | 2023-03-29 |
| Can you share this camera with multiple users and allow them control of it? | 2023-02-04 | Yes you can. My wife and I both have camera on phone to watch our pup when we are out | KAREN | 2023-02-04 |
| What happens when SD card fills up? | 2023-02-11 | Once the Micro SD card reaches full capacity, the oldest data will be overwritten with the newest. | Stacie | 2023-02-11 |
| Compatible con iPhone 12 Pro Max | 2023-04-10 | Todavía no la e usado pero se ve de buena calidad | brendaliz | 2023-04-10 |
| Compatible con iPhone 12 Pro Max | 2023-04-10 | Yes | ariel | 2023-04-11 |
| May i know the app? is it ipc360? | 2023-04-21 | The app name is called FHH Utilities. | JT reader fan | 2023-04-22 |
| Is this camera Alexa capable? | 2023-03-02 | Yes it does work really well for me | eleonora | 2023-03-08 |
| Can i use other app instead of fhh app? | 2023-04-04 | Im not sure on the manual app it has the Fhh app | K.S | 2023-04-04 |
| Does this camera support 5G WiFi ? | 2023-02-21 | Yes | Tito | 2023-03-10 |
| Does this use Bluetooth? Can multiple phones connect at once? | 2023-02-04 | No Bluetooth but you can view through multiple devices as long as they download the same app and you can share the camera with your family. | Jill | 2023-02-04 |
| Compatible con iphone 12 pro max . se puede seguir monitoreo desde una distancia muy lejos , ejemplo desde el trabajo y es necesario la tarjeta de mem | 2023-04-10 | Si se puede desde cualquier celular que tenga una buena capacidad de memoria y claro desde donde estés las puedes ver y ellas traen la tarjeta de memoria pero sino igual se puede solo que no guardara los vídeos | Guerby Angarita | 2023-04-15 |
| Does it accept 5GHz wifi? | 2023-03-10 | No it does not. Only 2.4GHz wifi is supported. | Matt petsche | 2023-03-10 |
| Does it accept 5GHz wifi? | 2023-03-10 | It says no but you still can use it with 5ghz wifi | Tito | 2023-03-10 |
| Does it come with a holder for the camera? | 2023-02-04 | My three camera purchase did include the attaching base. | Tricia | 2023-02-04 |
| How's the range of this baby montor? | 2023-02-11 | The range is 360 but can also up 110 degrees up/down. When we’ve had a babysitter and left the house we’ve been able to still see him through the app for the monitor. | Tara | 2023-02-11 |
| Is there a monthly subscription? | 2023-02-26 | No | Tito | 2023-03-10 |
| Is this item wired? | 2023-02-04 | yes | Muzhda | 2023-02-04 |
| My sister has a young child, is this baby monitor a good option to send her as gift? | 2023-02-11 | Yes. Great night vision and your monitor is your phone. You can watch your child even on the go and share any touching moments with family and friends. Great buy | Sattar | 2023-02-11 |
| How far is the range of the app? Can i have it connected to my home camera while at work? | 2023-02-22 | Yes, as long as you have Wi-Fi connection at your work. | CMK | 2023-02-22 |
| How far is the range of the app? Can i have it connected to my home camera while at work? | 2023-02-22 | I don't know exactly how far, but I have it connected all the time, no matter where I go, I'm able to see and control the camera. I know for sure when I visit my in-laws, they're hour and half away from me and I can still see and talk to my dogs. | Ana | 2023-02-22 |
| How far is the range of the app? Can i have it connected to my home camera while at work? | 2023-02-22 | It's unlimited range as long as you have internet data connection via your phone. The camera sends its video signal and alerts to your home WiFi router, which then sends this signal to your phone over the internet. Your phone uses the WGV app to view the video, and control the camera and its features. | t00nz | 2023-02-25 |
| Does this connect to 5 G wifi? | 2023-02-27 | Yes | Tito | 2023-03-10 |
| How do I share camera with family to have access to see live video? | 2023-04-21 | There is an app(FHH) that has to be installed to access the live camera. | Soumya S | 2023-04-21 |
| Does this camera have to be plugged in to an electrical outlet or does it run off of batteries? When starting and stopping recording does it make nois | 2023-03-20 | Yes it needs to be plugged in to an outlet. It does not make noise when recording | Solomon | 2023-03-20 |
| Does this camera have to be plugged in to an electrical outlet or does it run off of batteries? When starting and stopping recording does it make nois | 2023-03-20 | It has to be plugged in to the wall, it does not work on batteries. It does not make any sound when starting and stopping recording but you do get an app notification and it saves to the SD card in the camera. | Matt petsche | 2023-03-20 |
| Se puede ver desde muchas millas de distancia por medio de la aplicación? | 2023-04-15 | Te digo son excelente una nitidez y si yo vivo en un estado y las he visto desde otro estado osea mucha distancia así que te las recomiendo y son giratorias y de noche se ven super bien nítidas | Guerby Angarita | 2023-04-15 |
| How to set motion recording? Also, Not received alert notification. | 2023-04-01 | 1. Please check that you have enabled notifications for the "WGV" app in your phone settings. 2. Please check that you have turned on the "Alarm" setting. | K.S | 2023-04-04 |
| What is the diff in the white vers in comparison with white 1 & 2 version? | 2023-06-01 | It's cheap and works great | Jamie H. | 2023-06-01 |
| Can mommy and daddy view the app/camera at the same time from different phones? | 2023-03-31 | Yes you can view the camera on separate phones at the same time. | Janie | 2023-03-31 |
| Do you need an SD card for this camera to work | 2023-02-25 | No it just won't save video memory without an ad card | Tito | 2023-03-10 |
| How long is the cord? | 2023-02-04 | 6.56ft | david | 2023-02-04 |
| Is it possible to mount it on a crib for monitoring baby? | 2023-02-13 | I think you can. It comes with the little base and screws, you might be able to mount it anywhere since you can even mount it on the ceiling. | Ana | 2023-02-22 |
| Which app should i use to view the videos when i take out the memory card out of the camera and put it in my laptop | 2023-03-12 | Entirely up to you | janette johnson | 2023-03-21 |
| Dose camera have sleep mode schedule | 2023-02-04 | It does have a schedule that u can set also a Privacy Mode | Anna | 2023-02-04 |
| Will this work on 5k wifi? | 2023-03-26 | No | Guylou | 2023-03-26 |
| Can this camera be shut off (in person or via app) so it doesn't provide a look into the house when I'm home? I'd like to use this when I'm away. | 2023-02-11 | There is a privacy mode in the APP, so that the camera will go into the off state when you are at home, without unplugging, which is very convenient | Michele | 2023-02-11 |