| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Does it have 24/7 recording? | 2023-06-16 | Hello. Reolink battery-powered cameras Trackmix LTE don't support continuous records (24*7 record). It only supports recording motion-triggered events. | ReolinkDirect | 2023-06-18 |
| Can it be used indoors like an enclosed garage or storage locker? | 2023-06-14 | Hello. Yes. You can use this 6X Hybrid Zoom 4G battery-powered security camera in enclosed spaces indoors. Just keep the solar panel somewhere with enough direct sunlight to keep the camera working. | ReolinkDirect | 2023-06-16 |
| Ring compatible? | 2023-06-15 | Hello. I'm afraid not. This security camera outdoor Trackmix LTE can only work with the Reolink app and client. Reolink App that is specially designed for Reolink cameras/NVR offers totally free and fantastic service for users, not work with a third-party camera. | ReolinkDirect | 2023-06-18 |
| I want to buy an eu version to use in armenia. how i can choose the versions? | 2023-05-05 | Hello. Please kindly note that this 4G LTE battery-powered camera you are looking at is a US version. For more help, please enter this link and click "Contact the seller": https://www.amazon.com/gp/help/contact-seller/contact-seller.html?sellerID=A22EYB2OIILVQA | ReolinkDirect | 2023-05-06 |
| Does this camera actually use att sim cards? the reolink website does not mention att as a supported carrier. | 2023-05-08 | Hello. Some tested virtual SIM cards like Mintxa0andxa0FreedomPop (based on AT&T) can work with the 6X Hybrid Zoom LTE camera properly.xa0If T-Mobile has a strong 4G signal covered in your area, it is recommended to choose a T-Mobile prepaid data-only SIM card. For more details about choosing a SIM card in the US, you may refer to https://support.reolink.com/hc/en-us/articles/360012407054. | ReolinkDirect | 2023-05-12 |
| Does this have a battery to run off also? | 2023-06-13 | Hello. The 4G Cellular Security Camera Trackmix LTE is a battery-powered camera. It can be charged by DC adapter or solar panel. You can run the camera after it is charged, or run the camera while charging. | ReolinkDirect | 2023-06-14 |
| Does this go off battery or can be plugged into outlet? | 2023-06-13 | Hello. The 4G Cellular Security Camera Trackmix LTE is a battery-powered camera. It can be charged by DC adapter or solar panel. You can run the camera after it is charged, or run the camera while charging. | ReolinkDirect | 2023-06-14 |
| Does this work with Verizon? | 2023-06-20 | Yes. These are the cards I purchased so it covers all the mentioned carriers. Hope this helps. Support Verizon ATT T-Mobile EIOTCLUB Data SIM Card - USA Coverage No Contract 4G LTE Cellular for Security Solar and Hunting Trail Game Cameras Unlocked IoT Device | Tiffany Orlando | 2023-06-20 |
| Is the solar panel included? | 2023-06-08 | It was included, I have several versions of this camera from them and the one with tracking is worth the extra money! | Andrew… | 2023-06-09 |
| Is the solar panel included? | 2023-06-08 | yes solar panel is included, these cameras are awesome, glad I got them | Richard Burton | 2023-06-09 |
| Is the solar panel included? | 2023-06-08 | Of course | This Guy | 2023-06-09 |
| Is the solar panel included? | 2023-06-08 | Yes, the solar panel is included in the box of this 4G PTZ camera to offer continuous power. | ReolinkDirect | 2023-06-10 |
| How much data does this device use? | 2023-05-02 | Hello, Data usage of this 4G cellular camera depends on the bitrate you set up. 1 hour of live feed in 4MP mode for one channel (default bitrate: 3Mbps) will use about 2GB of data. (In 4MP mode, only one channel is available for live feed). If you use 1GB of data to stream live feed in Fluent mode for one channel (default bitrate: 512kbps), you can watch for about 5 hours, while 1GB of data to stream live feed in Fluent mode for two channels at the same time (default bitrate: 512kbps for each) will last for about 2.5 hours. Based on that, you can estimate the data usage to choose the right data plan for you. Feel free to click this link and reply "Contact the seller" for further assistance. https://www.amazon.com/gp/help/contact-seller/contact-seller.html?sellerID=A22EYB2OIILVQA | ReolinkDirect | 2023-05-04 |
| Do I need to pay cellular fees? | 2023-06-15 | Of course, it works via mobile network. I love it because we don't have WiFi which is more expensive than just adding it to our mobile network plan. | This Guy | 2023-06-16 |
| Do I need to pay cellular fees? | 2023-06-15 | Hello. Yes, you need to purchase a data plan for the SIM card inserted into the camera so that the camera can connect to the Internet. It is recommended using a SIM card from FreedomPop, Mint or T-Mobile (Prepaid Data Only) in the United States. | ReolinkDirect | 2023-06-18 |
| Two way talk? | 2023-05-09 | Hello. Yes, this 4G Cellular Security Camera supports two-way audio. You can talk to the camera via Reolink App or Reolink Client directly. You can refer to https://support.reolink.com/hc/en-us/articles/360004051354/ | ReolinkDirect | 2023-05-10 |