| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Is this a worthy upgrade over the V3 or is the V3 better? | 2023-06-15 | V3 pro is better. | HBB Mall | 2023-06-15 |
| Have cam v3 with floodlight. could this be used as a plug & play option for adding a 2nd cam to existing one? also can 2nd cam be adhered to wall? | 2023-05-23 | No | Just Saying | 2023-05-26 |
| Do you get notifications from the new V3 pro on your phone to events without a subscription? | 2023-06-11 | Hello! Yes, Wyze Cam v3 Pro has onboard Person Detection, thanks to the camera's powerful chip (rather than relying on the cloud). It is not available on other cameras (it's built into this one!) and doesn't include any other types of detection. So you can get notifications from person detections. | Josan A. Wyze | 2023-06-11 |
| Do you get notifications from the new V3 pro on your phone to events without a subscription? | 2023-06-11 | Yes you do. Although it can be annoying everything seems to notify you even bugs. But peace of mind. I highly recommend. Have several different camera around my house and this is good. | donald | 2023-06-11 |
| Do you get notifications from the new V3 pro on your phone to events without a subscription? | 2023-06-11 | you need to download wyze application. | HBB Mall | 2023-06-12 |
| Do you get notifications from the new V3 pro on your phone to events without a subscription? | 2023-06-11 | Yes | John The green giant… | 2023-06-12 |
| Esta Wezy v3 graba continuamente 24/7 aunque no detecte movimiento y puedo ver y monitorear en tiempo REAL y en VIVO lo que esta Pasado en casa ? | 2023-06-21 | Si graba en tiempo real constante y puedes verlo desde el teléfono lo que a mi después q me mude se desconecta y conecta no se porq pues puse la dirección actual y a veces me deja de funcionar | Amazon Customer | 2023-06-21 |
| Esta Wezy v3 graba continuamente 24/7 aunque no detecte movimiento y puedo ver y monitorear en tiempo REAL y en VIVO lo que esta Pasado en casa ? | 2023-06-21 | Graba 24 horas depende de la capacidad de la micro sd y si estas monitoriando en tiempo real la casa es super buena esta cámara | Ariel Armada | 2023-06-21 |
| Where can I find the wireless cameras? I have 2 receivers and 5 cams running now. I need to replace one of my wireless cams | 2023-01-28 | I believe the wireless camera's are the outdoor camera's | Austin smith | 2023-01-28 |
| could we turn off the few red IR light when night vision is on? We are using it for baby camera but the red lights are staying on. | 2023-05-30 | no | Tony | 2023-05-30 |
| could we turn off the few red IR light when night vision is on? We are using it for baby camera but the red lights are staying on. | 2023-05-30 | I put a piece of tape over it | Kathy Crowther | 2023-05-30 |
| could we turn off the few red IR light when night vision is on? We are using it for baby camera but the red lights are staying on. | 2023-05-30 | Yes, you can turn off the IR light under Advanced Settings in the camera. | Maricar P. Wyze | 2023-05-31 |
| could we turn off the few red IR light when night vision is on? We are using it for baby camera but the red lights are staying on. | 2023-05-30 | Yes, go to advanced settings and turn off the infrared or IR lights “Night vision IR lights” and the status lights “Camera status light” | Garry E. | 2023-05-31 |
| could we turn off the few red IR light when night vision is on? We are using it for baby camera but the red lights are staying on. | 2023-05-30 | Yes, you can turn off the light. I use my wyze v3 in an indoor upstairs window for front yard security, and mine is always off because of the glass reflections. Got to live view. Tap the tool wheel in the right upper corner. Scroll down and tap on advance settings. Then toggle status light to off. 👍🏻 | CJW | 2023-05-31 |
| Will the camera format sd card in exfat to support 64gb - 256gb or do you need to format on pc? | 2023-05-19 | You can format by using their wyze app. | Mekox | 2023-05-19 |
| Does the v3 pro record to sdhc? does it have playback like the v3? | 2023-04-03 | Yes and yes | Viper | 2023-04-04 |
| Does the v3 pro record to sdhc? does it have playback like the v3? | 2023-04-03 | Yes, you can use a microSD card with Wyze Cam v3 Pro. | Maricar P. Wyze | 2023-04-04 |
| If you format the SD card will the footages still be in the cloud. For later viewing. | 2023-03-23 | Yes, Event Recordings are stored in the cloud for up to 14 days. | Maricar P. Wyze | 2023-03-23 |
| Can i use my phone hotspot? I don't have home internet since i cant afford to keep one, i just want to know if this camera could work with my phone ho | 2023-03-07 | I wouldn’t know why you couldn’t use it with your phone hotspot. I can see my cams with my phone on regular phone internet when I’m not at home. Just as long as your hotspot gets good connection you should be fine. | Greg | 2023-03-07 |
| Does this use the same exact size screw as regular version 3 (for the bottom mount), or is it smaller? | 2023-03-03 | Same | Richard | 2023-03-03 |
| 1. Can you disable the spotlight? 2. Do you need to download a totally new app for the Pro cam? | 2023-01-28 | Yes you can disable the spotlight and no you don’t need a new app | Manuel Leon | 2023-01-28 |
| 1. Can you disable the spotlight? 2. Do you need to download a totally new app for the Pro cam? | 2023-01-28 | Yes you can keep the light off. No, it works in the WYZE app. If you have other WYZE products, it shows on the same preview page. | Joseph B. Winckler | 2023-01-28 |
| 1. Can you disable the spotlight? 2. Do you need to download a totally new app for the Pro cam? | 2023-01-28 | hi; 1. Can you disable the spotlight? ... Yes. 2. Do you need to download a totally new app for the Pro cam? Yes,it should be better.You can use Quick Start Guide which is in the box. Thanks. | HBB Mall | 2023-01-29 |
| 1. Can you disable the spotlight? 2. Do you need to download a totally new app for the Pro cam? | 2023-01-28 | yes you can disable it, just one app is all you need. | franc | 2023-01-29 |
| My internet went down. Now what? Do i just wait until its back up for wyze to work? | 2023-03-15 | The V3 camera will connect automatically. No worries. | melmichael | 2023-03-15 |
| My internet went down. Now what? Do i just wait until its back up for wyze to work? | 2023-03-15 | Yes; your camera should continue to record if you added an SD Card to it, but you will not see it remotely on the app until your home internet is back online. | Amazon Customer | 2023-03-22 |
| If I have continuous recording, can I still have it notify me when events occur? | 2023-03-07 | i don't know. I would chat with customer support | TB | 2023-03-07 |
| If I have continuous recording, can I still have it notify me when events occur? | 2023-03-07 | Yes I have notifications for motion and sound that still occur even with recording. | Baez | 2023-03-07 |
| Does this come w/ black cable instead of white? otherwise makes no sense. | 2023-03-11 | Hello! Yes, the cables are all black. | Josan A. Wyze | 2023-03-12 |
| Can I link more that 1 to the app? | 2023-03-29 | I have two cameras linked to my app, works great | Sam | 2023-03-29 |
| Can I link more that 1 to the app? | 2023-03-29 | Yes | Davitrin | 2023-03-29 |
| Can I link more that 1 to the app? | 2023-03-29 | Yes you can link more than 1 to the app | Winfred A. Massie | 2023-03-29 |
| Can I link more that 1 to the app? | 2023-03-29 | Stay away Oriental junk I sent the cameras back they did not work. | Randy | 2023-03-30 |
| can I use this along with wyze cam pan? Will they use the same app I have downloaded onto my phone? | 2023-03-23 | Yes, you can setup as many cameras as you like in the same app/account. | Maricar P. Wyze | 2023-03-23 |
| can I use this along with wyze cam pan? Will they use the same app I have downloaded onto my phone? | 2023-03-23 | Yea within the Wyze app, there is a long list of all their different camera models to choose from. you’ll be able to see all your cameras in one place. | Levi H. | 2023-03-23 |
| Can you turn off the blue light on the front of the camera? We want to use it as a baby monitor but don't want the light to keep the baby up. | 2023-02-22 | Yes, if you go to the individual camera Settings, under Advanced Settings, you can toggle on and off the "Camera Light Status". | M. Uddin | 2023-02-22 |
| Can you turn off the blue light on the front of the camera? We want to use it as a baby monitor but don't want the light to keep the baby up. | 2023-02-22 | Yes, you can turn the status lights off in the advanced settings menu. As a baby monitor, you will also want to turn off the spotlight. | Rigley65 | 2023-02-22 |
| Can you turn off the blue light on the front of the camera? We want to use it as a baby monitor but don't want the light to keep the baby up. | 2023-02-22 | In the Wyse app, click on the camera, click on the gear at the top right of the screen, click on advanced settings and select "camera status light" | David Singleton | 2023-02-22 |
| Can you turn off the blue light on the front of the camera? We want to use it as a baby monitor but don't want the light to keep the baby up. | 2023-02-22 | Yes. In the app, tap the camera, then the gear icon in the corner. From there go to advanced settings then camera status light to toggle it off. | K | 2023-02-22 |
| Can you turn off the blue light on the front of the camera? We want to use it as a baby monitor but don't want the light to keep the baby up. | 2023-02-22 | You can turn off the light under settings -> advanced settings -> camera status light | John Ripper | 2023-02-22 |
| Can you turn off the blue light on the front of the camera? We want to use it as a baby monitor but don't want the light to keep the baby up. | 2023-02-22 | Video could not be loaded | C. Mariot | 2023-02-22 |
| Do your recordings delete when storage on the card is full or do we have to manually delete? | 2023-03-21 | Yes, it automatically overwrites the old recordings when the sd card gets full. | Maricar P. Wyze | 2023-03-21 |
| How clear is the night camera? | 2023-02-12 | The night view on mine is fantastic. I have one near a light and one in the dark and they both give me great night quality. | Baez | 2023-02-16 |
| will the cam v3 pro work when powered directly from a receptacle having a usb output? | 2023-02-10 | Yes, any USB power output will work. | Ralph W. Stewart | 2023-02-10 |
| will the cam v3 pro work when powered directly from a receptacle having a usb output? | 2023-02-10 | yes,with usb cable. | HBB Mall | 2023-02-10 |
| I have 6ghz wifi, will this work on high speed wifi | 2023-02-13 | It should. I have a 5/2.4 GHz mesh router and this camera works great with it. | S. Brennecke | 2023-02-13 |
| Does this wyze v3 camera record while viewing live? | 2023-02-25 | This camera has an SD mini card slot. I use a 128gb card that continually records and overwrites when capacity is reached. It will hold approximately 7 days before it starts overwriting. It will use higher capacity cards also. | The Pen | 2023-02-25 |
| Does this wyze v3 camera record while viewing live? | 2023-02-25 | Find another camera. I bought this in October; it worked well for about two months. Since then it doesn't detect what is selected. And there are times it doesn't work at all. There have been NUMEROUS emails back and forth. They keep switching reps in the middle of the correspondence, so there is no continuity. The new rep wants you to try the same steps as the previous rep. Nothing has been resolved in two months and they ignore every request to refund the cost of the camera! Save your money, sanity, and avoid the aggravation by finding another camera! | LD | 2023-02-25 |
| What is the max size SD card this camera will accept? | 2023-03-06 | I have a 256 in mind. Haven't had any problems. | Mark | 2023-03-06 |
| Hello! does wyze cam v3 pro work through a glass window? | 2023-06-08 | I think it can. | HBB Mall | 2023-06-08 |
| Hello! does wyze cam v3 pro work through a glass window? | 2023-06-08 | It does but if the sun hits it directly you'll see a glare | Eduardo Lopez | 2023-06-08 |
| Hello! does wyze cam v3 pro work through a glass window? | 2023-06-08 | I hated the camera and returned it. | Mr.Mayor | 2023-06-08 |
| Hello! does wyze cam v3 pro work through a glass window? | 2023-06-08 | It works thru a window how ever sometimes you get a glare or the light from the camera blinds it out at night. I just angle it differently or adjust the auto/ on settings | Nelskat217 | 2023-06-08 |
| Hello! does wyze cam v3 pro work through a glass window? | 2023-06-08 | Yes, it will but you may need a Wyze Window Mount to avoid getting glares or reflections. | Maricar P. Wyze | 2023-06-08 |
| Hello! does wyze cam v3 pro work through a glass window? | 2023-06-08 | Yes. It works well during the day, but as the sun direction moves there is a glare on the glass. It does not work after the sun sets. | ASP | 2023-06-09 |
| Hello! does wyze cam v3 pro work through a glass window? | 2023-06-08 | Yes. Yoy will get some reflection during the day and ypu must turn off the spot light feature. You can also buy a window glass mount attachment from wyze | Garry E. | 2023-06-09 |
| Hello! does wyze cam v3 pro work through a glass window? | 2023-06-08 | You have to disable night vision so the IR lights don't reflect off of the glass. Super easy to disable. | Jason | 2023-06-11 |
| Hello! does wyze cam v3 pro work through a glass window? | 2023-06-08 | Your question was about the v3 Pro, but you posted in the v3 topic. The v3 certainly works through glass, as long as you depend on the v3's color night vision and don't turn on the IR LEDs (which will reflect/refract off the inside of the glass, even if the camera is place against the glass). I use three of my v3 cameras in this manner. The v3 Pro should be the same, but it includes a visible light LED which no doubt would have to be kept turned off to avoid a similar effect. | Lonnie M. | 2023-06-13 |
| Does it also work in the daylight or day time? | 2023-01-31 | I"m not sure exactly what you are asking, but if your question is does the camera work in the the day and night the answer is yes. | D Krusher | 2023-01-31 |
| Does it also work in the daylight or day time? | 2023-01-31 | Yes, very well. We have 6 total cameras and they pick up great in the daytime. | MKM | 2023-01-31 |
| Are these battery powered or not? | 2023-02-23 | No, you have to plug in. | Amazon Customer | 2023-02-23 |
| Are these battery powered or not? | 2023-02-23 | No. Only the wyze wireless outdoor cam is battery powered this one work outdoors but one is not | Perrin1998 | 2023-02-23 |
| Are these battery powered or not? | 2023-02-23 | They plug in unless you get a solar panel for around 20$ | Reg Tucker | 2023-02-23 |
| Are these battery powered or not? | 2023-02-23 | No. It needs a power cable to an 5v adapter | Brian | 2023-02-28 |
| Wifi...does it connect to wifi6? | 2023-06-19 | It must connect to 2.4 G tho work. Most modems broadcasting, both bands. Would be best to check with your provider first find out what yours is capable of supporting. | Ricky Boyett | 2023-06-19 |
| I unplug my wyze cam daily and everyday I'm forced thru the entire setup process all over again. Is this normal cuz I hate it?? | 2023-01-29 | I have accidentally shut the power off to mine (they are on a switch) and I don’t have to do the setup each time, just have to wait for it to reboot. Have you made sure that they are up to date on the software? Other than that I don’t know if it is a bigger issue. (Sorry I don’t have better info) | Baez | 2023-01-30 |
| I unplug my wyze cam daily and everyday I'm forced thru the entire setup process all over again. Is this normal cuz I hate it?? | 2023-01-29 | Yes it is normal because your cameras work through your Wi-Fi connection, therefore when they are unplugged they are being forced to reboot every time. Is there a specific reason you unplug them? | Nicky Miller | 2023-01-30 |
| I unplug my wyze cam daily and everyday I'm forced thru the entire setup process all over again. Is this normal cuz I hate it?? | 2023-01-29 | Unplugging it is not normal, and defeats the purpose. If you stop unplugging it, you will not have this problem. If the power goes out, yes, you will have to go through the process again, but that should be the only time you would need to do the setup (again). Not attempting to be harsh, but it is baffling as to why you or anyone would unplug the system. | Allen | 2023-01-30 |
| Can you reset this camera remotely? | 2023-03-08 | You can turn the camera on/off, change settings, and set off an alarm remotely with the app. However, about once a year my Wyze will set in needs reset which I have to click the reset button on the camera for. | Lexi Hutchison | 2023-03-08 |
| Can you reset this camera remotely? | 2023-03-08 | not in my experience, there is a button on device, sometimes resetting camera solves communication issres | RonaldWayne | 2023-03-08 |
| How can i replace the original stand the wyze v3 cam came with? i can’t find it to buy anywhere. | 2023-03-22 | I don't know about the stand . Have you contacted Wyze?? | klprest | 2023-03-28 |
| What is the veiw angle? | 2023-03-14 | What ever angle you set it too. It has a pretty wide view I think | vickie wells | 2023-03-21 |
| Can I use my IPad internet for this? | 2023-02-25 | Yes, works with both iPhone or iPad! And if you have CamPlus you can view your cameras from a desktop web browser! | John Warren | 2023-02-26 |
| With the monthly subscription can it be set up to automatically send video to the cloud? | 2023-04-17 | It will send to the cloud regardless of subscription, you'll just be limited to the length of your video that's recorded. | Mekox | 2023-04-17 |
| With the monthly subscription can it be set up to automatically send video to the cloud? | 2023-04-17 | Yes it does it for me,but check notifications and see if u have to turn it on, but also I have it on motion sensor and I watch events. Which I didn't really need to buy the subscription and S.D card | Antonio Maldonado | 2023-04-17 |
| Wyze rc car compatible? | 2023-03-13 | If you have Wifi or hotspots in that area yes | Bysuspician… | 2023-03-31 |
| How far away can this be from Wi-Fi source to connect? | 2023-03-31 | Mine is around 30 ft through a double brick wall to outside with no problem . Not sure how much further .These are really great cameras with color and sharpness that rivals ring cameras for a lot less money ! You could add an extender in between if needed ? | John G. | 2023-03-31 |
| How far away can this be from Wi-Fi source to connect? | 2023-03-31 | Up to 300 feet in an open field. However, if you have multiple walls, doors, and other structures between each device, then that optimal range will be smaller. You may check the signal strength of the device after setting it up under Device Info page in the camera setting. | Maricar P. Wyze | 2023-04-10 |
| do you have to pay a monthly fee? i just want to put an sd card in it. i want it to notify me of movement on my phone or maybe notify me via alexa? | 2023-02-09 | No, you no have to pay monthly fees | Raisel R. | 2023-02-09 |
| do you have to pay a monthly fee? i just want to put an sd card in it. i want it to notify me of movement on my phone or maybe notify me via alexa? | 2023-02-09 | It won’t store the video. You can see the videos in real time but they can’t be stored. | JFR | 2023-02-09 |
| do you have to pay a monthly fee? i just want to put an sd card in it. i want it to notify me of movement on my phone or maybe notify me via alexa? | 2023-02-09 | Yes, it 30 a year I think (per camera). | JFR | 2023-02-09 |
| do you have to pay a monthly fee? i just want to put an sd card in it. i want it to notify me of movement on my phone or maybe notify me via alexa? | 2023-02-09 | Cam Plus is $1.99/mo or $19.99/year. Cam Plus Lite can technically had be had for free, but it will suggest a price. You can forgo either and store to a micro SD card installed on the camera, although I have little experience with that. I pay for Cam Plus on one camera and Wyze gives me Cam Plus Lite on the others. | Lonnie M. | 2023-02-11 |
| Why are you selling for 2x the price this can be bought on wyze website? | 2023-04-14 | I got my WYZE cameras on sale from Amazon. If you find a better price from another vendor, then buy the camera there. | Winfred A. Massie | 2023-04-14 |
| Why are you selling for 2x the price this can be bought on wyze website? | 2023-04-14 | While our retail partners like Amazon do buy products directly from Wyze, the price set within their stores are set at their discretion. | Maricar P. Wyze | 2023-04-17 |
| Any way to take and store still images at a set inverval? I'm monitoring a digital display and on the livestream it flickers so much I can't read it. | 2023-03-18 | Just tap on Take Photo, it will be saved on your device. | franc | 2023-03-18 |
| Any way to take and store still images at a set inverval? I'm monitoring a digital display and on the livestream it flickers so much I can't read it. | 2023-03-18 | Hello! We're sorry you're experiencing an issue with the camera. If you have not already please reach out to our Wizards team by going to the Wyze website and tapping on "Support" so we may help diagnose any issues you are experiencing. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose the way in which you would like to speak with our team. You may also send us a message directly here by going to the product page, tapping our name, and tapping Ask a Question | Josan A. Wyze | 2023-03-19 |
| Can I livestream this cam to my PC? | 2023-03-07 | Hell yeah just download the app with your email | Ty smooth | 2023-03-07 |
| I just want to check in on my dog every one in a while. Is there a better option? | 2023-02-02 | Then this is perfect solution. At $25 a piece it doesn’t get any easier to set up and use. We love got 4 set up in our house. | K149 | 2023-02-02 |
| I just want to check in on my dog every one in a while. Is there a better option? | 2023-02-02 | I don't believe there is any better. Wyze's artificial intelligence surpasses anything I've seen so far | Angelo Lopes Silva | 2023-02-02 |
| I just want to check in on my dog every one in a while. Is there a better option? | 2023-02-02 | I use mine to check on my barn animals and it's great. Two way audio would let you call him to the room your cameras in | Paul | 2023-02-03 |
| I just want to check in on my dog every one in a while. Is there a better option? | 2023-02-02 | Yea it is | jermaine Smith | 2023-02-03 |
| Do you have to buy the Echo show with the camera? | 2023-03-22 | No. You connect the camera using your wifi and the wyze app. Fyi, my first camera quite detecting some events I selected after two months. Then it took two months of back and forth with their customer service to get a replacement! | LD | 2023-03-22 |
| Do you have to buy the Echo show with the camera? | 2023-03-22 | No, I have 3 cameras. I just use the app | Brittany Clements | 2023-03-22 |
| Do you have to buy the Echo show with the camera? | 2023-03-22 | No. Just download the app on my phone and it works great. | Kindle Customer | 2023-03-22 |
| Will this connect to either Wifi 2.4 or 5.0? | 2023-02-10 | I have used both but seems more stable on 2.4 | M&E | 2023-02-10 |
| Will this connect to either Wifi 2.4 or 5.0? | 2023-02-10 | Only 2.4 GHz, like most low cost cameras. Cameras that do support 5 GHz aren't shy about touting that. | Lonnie M. | 2023-02-11 |
| Will this connect to either Wifi 2.4 or 5.0? | 2023-02-10 | Only 2.4GhZ I believe | John Warren | 2023-02-11 |
| Is the Wyze app free? | 2023-02-23 | Wyze app is free but there is a pay service, wyze cam plus, that costs for a nominal fee. It is needed to if you want to save and view recordings. | Perrin1998 | 2023-02-23 |
| Will the camera detect someone knocking on the door if the camera is aimed at the door from the inside about 20 feet from the door? | 2023-02-26 | You will be able to see who is at the door if you have the camera open in the app. If you want motion detection and notifications, you have to subscribe to one of their plans. Hope that helps. | wisconsin-10 | 2023-02-26 |
| I need to record myself sleeping and be able to look back at that footage for medical reasons. Can I do that with these? | 2023-03-14 | Yes. i think it saves the past 24 hours in the app (don't quote me on that). you don't need to get a subscription or anything. I've looked back several times because my dogs got into things while I wasn't home. | Ultimate shopper | 2023-03-14 |
| I need to record myself sleeping and be able to look back at that footage for medical reasons. Can I do that with these? | 2023-03-14 | If you have an SD card, or pay the $1.99 a month for the cloud service yes you can. It will only record motion and sound though, just so you know. | Elizabeth Devlin | 2023-03-14 |
| I need to record myself sleeping and be able to look back at that footage for medical reasons. Can I do that with these? | 2023-03-14 | Yes, but you’d need to purchase and install an SD card in the camera. | S. Brennecke | 2023-03-14 |
| I would need to install this at a far corner of my house. What power options are there - any solar devices recommended? What's the wireless range? | 2023-04-03 | The Wyze OUTDOOR CAM, can be pair with a solar panel that wyze also sells. A standard indoor cam does not contain batteries, so this is only available for the outdoor model. The wireless range is limited by your wifi hotspot, not necessarily by the cam. You could test reception with a laptop or other wifi enabled device. | Rock of Ages | 2023-04-04 |
| Can the wyze solar panels work with this as a power source?0 | 2023-02-14 | Wyze Cam OG doesn't work with solar panels. | Maricar P. Wyze | 2023-02-14 |
| is there a cover that fits it | 2023-02-06 | https://www.amazon.com/gp/product/B08T98718T/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1 | M&E | 2023-02-10 |
| Does this use the same exact size screw (1/4") as version 2 (for the bottom mount), or is it smaller? | 2023-03-03 | Yes | Richard | 2023-03-03 |
| Need outdoor camera w/no subscription but ability to see on my phone who is at my door and short recording. Will this work? | 2023-04-20 | This camera will show you a picture, very clear and with night vision | Kathy Crowther | 2023-04-20 |
| Need outdoor camera w/no subscription but ability to see on my phone who is at my door and short recording. Will this work? | 2023-04-20 | Yes !! Which is why I purchased 4 of them and the door bell. FYI you need to purchase the sd cards | Jose L. Rodriguez | 2023-04-20 |
| For the v3, when using the SD card, are there options to record automatically up to 2 minutes at a time? I don't want 20 seconds only recording. | 2023-02-20 | if you use the SD card its constant recording not just clips | Nolo | 2023-02-20 |
| Video freezes very often if watched in 2k. i have no problem with sd and night vision at 2k but cannot watch in the default color 2k.when plan to fix? | 2022-11-11 | I have zero issues with the two of my cameras, but sounds like a bandwidth issue on your end in my opinion. | Mac | 2022-11-20 |
| Does this have 24/7 continuous recording option? I need to record myself sleeping. | 2023-02-27 | Yes, but it requires using a micro SD card. | Kevin H. | 2023-02-27 |
| Does this have 24/7 continuous recording option? I need to record myself sleeping. | 2023-02-27 | Yes it also has time lapse to but I would get atleast a 32gb micro SD card | Austin smith | 2023-02-27 |
| Does this have 24/7 continuous recording option? I need to record myself sleeping. | 2023-02-27 | Yes. but if you are planning on viewing them in the computer you will have a hard time finding the section you are looking for as the files are broken down by minute so you will be opening hundreds of files to watch the full night. Are you trying to get data on how well you sleep at night? You can look for google assistant, it does not record you with video but it gives you data on your sleep pattern including how much time you woke up, snore, movement etc. I could say that it is pretty accurate in terms of what time I actually fell asleep and what time I woke up. Not sure about the rest as I was sleeping but I know my wife always complain about my snoring. | Chris | 2023-02-27 |
| Can you connect them in another state and still have access to them on your phone? | 2023-03-24 | Yes anywhere there is WI-FI you can connect they and viwe them, I traveled to Ohio and i was still able to see and talk to my son via the camera | Bysuspician… | 2023-03-24 |
| Can you connect them in another state and still have access to them on your phone? | 2023-03-24 | Yes, you can view them from anywhere. You have to be an actual contact of the camera in order to initially hook them up but then after that you can view them from anywhere. | klprest | 2023-03-28 |
| Can I put this camera on the inside of my window facing the outside | 2023-02-17 | You can but you will get some reflection in the image. The best way is to have the cam pushed tight against the glass. Since most windows are double pane, this will only solve some of the problem. | Oilfield50 | 2023-02-17 |
| Can I put this camera on the inside of my window facing the outside | 2023-02-17 | The window will reflect the led light and the infrared light. | Larry L McIrvin | 2023-02-17 |
| If i dont have a subscription can i download videos stored in sd card via the app? sd card will not be easily accessible once mounted. | 2023-05-26 | If once mounted the camera won't be easily accessible, I would avoid purchasing any camera from Wyze as they frequently have issues and need to be physically reset & sd-card replaced. I'd avoid at all costs! | Just Saying | 2023-05-26 |
| If i dont have a subscription can i download videos stored in sd card via the app? sd card will not be easily accessible once mounted. | 2023-05-26 | Yes you can save to your album on the app | ADK girl | 2023-05-26 |
| If i dont have a subscription can i download videos stored in sd card via the app? sd card will not be easily accessible once mounted. | 2023-05-26 | yes, but it is not as straight forward as you might expect. You literally have to click record while playing back from history and that records to your device. Takes a long time as it has to playback while downloading. So it will take 10 minutes to download 10 minutes of video and the quality is not good. | Bastian Kuberek | 2023-05-26 |
| If i dont have a subscription can i download videos stored in sd card via the app? sd card will not be easily accessible once mounted. | 2023-05-26 | Hello! You should be able to use the Playback button on the live stream to play back the video stored on the SD card. While it is playing back, tap the Record button to save in real time to the Wyze album in the phone’s camera roll/gallery. | Josan A. Wyze | 2023-05-27 |
| Any suggestions for getting a stable wifi connection? My Wyze connects fine inside the house, but has problems when it's moved outside. | 2023-04-10 | It's probably your wifi connection. | Mekox | 2023-04-17 |
| 4 units of wyze cam v3 stop recording on 128gb memory card. do i always need to delete recording or it over write by itself? cctv function is still ok | 2023-03-05 | The card will automatically be overwritten. | The Pen | 2023-03-05 |
| 4 units of wyze cam v3 stop recording on 128gb memory card. do i always need to delete recording or it over write by itself? cctv function is still ok | 2023-03-05 | Don't know the answer to this but I had this camera for two months before it quit detecting categories I selected. Two months of dealing with them; they aren't very helpful. | LD | 2023-03-05 |
| Can I have the nightvision come on automatically with out the light coming on? | 2022-11-12 | If you mean the spotlight then yes. The spotlight and night vision are two different areas in the settings. You can completely turn off or on each one individually. Hope that helps. | Justin | 2022-11-20 |
| Will the camera detect sound when someone is knocking on the door and send an alert? I don't want motion detection; only sound detection. | 2023-02-26 | Not that I have found on it | mike manning | 2023-02-27 |
| What can I use to make this into a system similar to a baby monitor? Something that stays on all night and is not my phone. | 2023-02-24 | Well to be honest with you, it only works with their app. So you basically have 1 choice and that’s either an iPhone, iPad or android device. As far as I know there’s no other device that will stay on without going dark and will allow Apps. If there is then I don’t know of it. | Greg | 2023-02-24 |
| Does this camera app have a arm/disarm function? | 2023-03-31 | Yes. Under the "more" tab, you can turn it off, also other functions. | Sylvia | 2023-03-31 |
| Does this camera app have a arm/disarm function? | 2023-03-31 | Yes you can turn all the cameras on and off from anywhere | Bysuspician… | 2023-03-31 |
| Does this camera app have a arm/disarm function? | 2023-03-31 | You can choose what types of alerts you want to receive a notification from. It will record all motion (and sound of you choose) but only alert you to the type you select. i.e. person, vehicle, pet etc. we have these cameras and the functionality options are better than the more expensive SimpliSafe camera we have! You can turn on and off the recording all together with one toggle. Or record and allow notifications based on criteria you select. | lb | 2023-03-31 |
| Does this require a 'base station' or does the camera connect straight to the app/internet? TY! | 2023-02-27 | It connects to WiFi, no base station. Setup is quick and easy with their app on your cell phone. Walks you through each step. | Vlad | 2023-02-27 |
| Does this require a 'base station' or does the camera connect straight to the app/internet? TY! | 2023-02-27 | It connects directly to the internet and a smart phone is needed to download the app to view the phone. The camera requires a micro SD card of you want to record events without purchasing cloud Storage through wyze. | Brad Hayes | 2023-02-28 |
| How does it work with a SD card? Does it delete the older videos and record new video when full? | 2023-02-20 | The SD card with the app on your phone you can delete the videos but you have to do it | Evelyn J. Cazares | 2023-02-20 |
| How does it work with a SD card? Does it delete the older videos and record new video when full? | 2023-02-20 | Yes, when the card is full, the oldest recordings are written over. So no need to erase the card manually. | S. Brennecke | 2023-02-20 |
| How does it work with a SD card? Does it delete the older videos and record new video when full? | 2023-02-20 | Ive never filled an SD card in mine to be able to answer this. | Teresa Bartlett | 2023-02-20 |
| How does it work with a SD card? Does it delete the older videos and record new video when full? | 2023-02-20 | yes, it only holds about three days of video before it over writes | RonaldWayne | 2023-02-20 |
| can one outdoor adapter work with two cam v3 pro cameras using a usb splitter? | 2023-02-10 | yes,you can. | HBB Mall | 2023-02-10 |
| The camera is not recording the events now | 2023-01-27 | They seem to update firmware and it stops until you update your camera, unless you put a memory card in. | Paul | 2023-02-03 |
| Why is Motion is not always being detected from 30 ft. Sensitivity is maximum. Nothing is blocking the camera. | 2023-05-05 | You may have the Detection zone on and configured to not see anything in that area. Try turning the detection zone off. You also may have the camera cool down period set higher. Also without a subscription the cool down is minimum 1minute | Garry E. | 2023-05-31 |
| Will or can replace cam on Wyze Flood light ? | 2023-05-14 | Hello! Wyze Cam Floodlight is not compatible with Wyze Cam v1, v2, v3 Pro, or Wyze Cam Pan v1/v2/v3. | Josan A. Wyze | 2023-05-14 |
| Does it accept Wi-Fi 6E ? | 2023-03-02 | I do not know what the 6E means, but if you have wifi…it works. | Teresa Bartlett | 2023-03-02 |
| What focal length (i.e. XXmm) lens does it have? | 2023-02-06 | I don’t exactly know the focal length but I do know it’s a real wide angle lens. I’d guess about 180 degree lens. You can zoom in by taking your fingers and pull outwards. Hope this answers your question. It’s the best I can give you. | Greg | 2023-02-06 |
| What focal length (i.e. XXmm) lens does it have? | 2023-02-06 | 3rd party info suggests 1.6mm, but I have been unable to find official confirmation of that. The field of view is officially listed as 130 degrees. | Lonnie M. | 2023-02-11 |
| Ok, been working on it for a few years. so now, is rtmp supported yet? (2023 edition) | 2023-02-05 | Computers>encoder Fmle,wirecast,obs,others | Donald scott | 2023-02-05 |
| Ok, been working on it for a few years. so now, is rtmp supported yet? (2023 edition) | 2023-02-05 | I believe you're referring to the talking feature? then yes, it is supported. I am able to speak in real time, and then, obviously, theres sound, so you can hear the other ends response | dillon peters | 2023-02-06 |
| Can you view the images/video on the SD card remotely or do you have to remove it from the camera and use a card reader? | 2023-02-12 | Hello! The Wyze app has a playback feature if you have an SD card inserted. | Josan A. Wyze | 2023-02-12 |
| Can i use this camera on my wyze car ? | 2023-04-04 | The pic for on the Wyze site shows a v3 w/ spotlight mounted on the car. The car and the camera would each have their own ip address - so no wifi conflicts. The only gotchas I would anticipate is a) having a large enough power bank for both car/camera/maybe spotlight and/or b) finding a short power cord for the camera (or tightly bundling a normal one). | Rock of Ages | 2023-04-04 |
| Can i use this camera on my wyze car ? | 2023-04-04 | Wyze Car is only compatible with Wyze Cam v2. | Maricar P. Wyze | 2023-04-04 |
| Why does simple lights reflecting across the ground or above activate the cam to record when you are subscribed to cam plus and nothing else in view?? | 2023-02-08 | I have had the same question. I was hoping they would address this with a software update but it's been over a year and nothing. It's annoying | M&E | 2023-02-10 |
| How does it work with a sd card? can i send any video on the sd card from the app to my photos library? | 2023-02-20 | Hi, Yes you can. You can save part of a video from the SD card and it goes directly to your phones media file. | Sean Bryan | 2023-02-20 |
| How does it work with a sd card? can i send any video on the sd card from the app to my photos library? | 2023-02-20 | Yes | Evelyn J. Cazares | 2023-02-20 |
| If using as a baby monitor, and your phone is locked, will it alert you if you baby wakes up crying? Does the audio play even if your phone is locked? | 2023-03-13 | I have had issues with this camera recording all of the events it is set to record. Knowing this, I would want a better product keeping a baby safe! However when my phone is locked I do hear a notification every time the phone detects movement. I don't use the audio so I don't even know if it works at all. | LD | 2023-03-13 |
| If using as a baby monitor, and your phone is locked, will it alert you if you baby wakes up crying? Does the audio play even if your phone is locked? | 2023-03-13 | The audio doesn’t play if the app isn’t open. However you can pay for the basic subscription and set up notifications for any time noise or movement is sensed. | EMK | 2023-03-13 |
| Can motion detection be turned off and cam just streamed live 24/7? | 2023-03-01 | Yes you can turn off motion detection, and stream live. | Teresa Bartlett | 2023-03-02 |
| Can motion detection be turned off and cam just streamed live 24/7? | 2023-03-01 | I cannot even get mine to work, tried for days, so I would say if you can even get yours to work at all I would be happy. | Paybacks are Heaven | 2023-03-03 |
| Why is my v3 is not connecting. i verified my modem password several tomr. the q r code is not scanning, wyze said i don't have to scan it. | 2023-02-06 | Scanning the QR code is a bit tricky. It says to put your camera lens 5 inches away. I’ve had to put it somewhat close and gradually pull back until it reads it. | Greg | 2023-02-06 |
| will it work with blink equipment? | 2023-05-16 | My thought is that they wouldn’t mix. | ADK girl | 2023-05-16 |
| Can this can stream live to computer without any storage, subscriptions, etc.? | 2023-03-01 | Yes | Teresa Bartlett | 2023-03-02 |
| Esta cámara es compatible con el panel de la misma marca? | 2023-06-05 | La camara funciona con Wifi y con la APP WYZE | Alberto Martinez | 2023-06-05 |
| If I dont want could service. Does it still need wifi to operate? | 2023-01-27 | You have to download the product app then I believe that is what gets connected to Wi-Fi, not the actual camera. It does still work without paying for additional services, but limits you on the notifications you can receive. I also found that the notifications are not accurate. I paid for the additional service to get notifications of people in the view, but continue to get notifications every time a car drives by that a person is in view. | Jan D | 2023-01-27 |
| If I dont want could service. Does it still need wifi to operate? | 2023-01-27 | First you will need to add an SD card to capture recorded video. In order to view the output and recorded video you will need to download the app which requires wifi. | Amazon Customer | 2023-01-27 |
| If I dont want could service. Does it still need wifi to operate? | 2023-01-27 | In order to see the camera’s view on the app you need wifi. | Teresa Bartlett | 2023-01-27 |
| Se puede configurar en más de dos dispositivos a la vez ? | 2023-02-06 | Si | Nelson C. | 2023-02-06 |
| Se puede configurar en más de dos dispositivos a la vez ? | 2023-02-06 | Si. Yo tengo 6 simultaneas. Necesitas ancho de banda que lo soporte. | Ricardo Cortes F | 2023-02-06 |
| Se puede configurar en más de dos dispositivos a la vez ? | 2023-02-06 | Si | Fernando rodriguez | 2023-02-07 |
| Is the connection micro usb or usb type c. also what is the max size of micro sd card that it takes 128gb or larger? | 2023-02-16 | Hi, it is a micro usb and the chord is a little short but an extended length chord that you can buy separate works with it. Also you can use a larger or even smaller gb storage memory card. I have a 256 in mine. | Baez | 2023-02-16 |
| Is the connection micro usb or usb type c. also what is the max size of micro sd card that it takes 128gb or larger? | 2023-02-16 | In answer to your first question, I’m thinking it’s a USB-C connector as it’s the Standard USB you can hook up to your computer,etc. In regards to your second question, the cameras can take up to a 256GB micro card because Wyze sells those in their “shop” for $29.99. I currently use the 32GB card. If you set your camera up to “continuous recording” once the card fills up it just rolls over and records on top of what was previously recorded. This way you don’t have to keep reformatting the card. Hope this answers your questions. | Greg | 2023-02-16 |
| Is the connection micro usb or usb type c. also what is the max size of micro sd card that it takes 128gb or larger? | 2023-02-16 | USBa to USBc (I think). And 128gb is the largest when I purchased. | JFR | 2023-02-16 |
| Bought this in march.did not sign up for the free trial,did not subscribe.got an sd card.now it won’t playback after alert.is it the camera? | 2023-06-09 | To be honest, I don’t know if it’s the camera or not but my camera failed to do anything that it said it was supposed to do. It was a huge waste of time and money and I would return the product before you run out of time. Mine never played back the alerts either | Amanda Carson | 2023-06-09 |
| Bought this in march.did not sign up for the free trial,did not subscribe.got an sd card.now it won’t playback after alert.is it the camera? | 2023-06-09 | No, you don’t need any subscription for this you should be able to view playback when you go into the app and view the camera you want it to check there’s a button on the bottom of your screen that says view playback. You should be able to access it from there | J L | 2023-06-09 |
| Is the 2K resolution produced by the V3 Pro 2560 x 1440? | 2023-04-03 | Yes according to Wyze technical specifications sheet for this camera. | Viper | 2023-04-04 |
| Has anyone used this wyze cam v3 from inside the home by placing it on the window sill to monitor the outside especially at night time and how good? | 2023-02-02 | The wire is thin enough to mount the camera outside the window and still close the window firmly. But if it's a double paint window the light reflects on the window so you get no picture at night | Cyn | 2023-02-02 |
| Has anyone used this wyze cam v3 from inside the home by placing it on the window sill to monitor the outside especially at night time and how good? | 2023-02-02 | Yes I placed my wyze v3 looking out from the inside. I have multiple pane windows and it seemed to pickup my reflection on the outer pane of glass when I was actually behind the camera and even if a light was turned on in the same room. I moved it outside and am a lot more satisfied. | ROGER SPARKMAN | 2023-02-03 |
| Has anyone used this wyze cam v3 from inside the home by placing it on the window sill to monitor the outside especially at night time and how good? | 2023-02-02 | Two of my 3 are behind glass, while one is mounted outside. I see little difference between them, except when the glass near one gets fogged up. I should note that night vision (IR) is turned off on all, because I find the starlight sensor works well enough without it. The IR lights wouldn't work behind glass (refract back into the lens), and is reflected off a nearby surface on the one that is outside, making everything past that darker. | Lonnie M. | 2023-02-11 |
| I have 2 v3 cams, why is the inside camera has great clarity, but outside camera is foggy and distorted? | 2023-01-30 | I don’t know the answer to that as I haven’t found that in mine. All my cameras give good clarity. I’d advise you to give Wyze a call and talk with a Customer Service representative. They can better help you with this issue. | Greg | 2023-01-30 |
| Cuando quiero usar el microfono desde la app, el que esta en la puerta no me escucha, yo los escucho bien. Que puedo hacer? | 2023-02-02 | Tienes que mantener el micrófono de la app oprimido mientras ablas y cuando termines de ablar lo sueltas | juan g. | 2023-02-02 |
| Cuando quiero usar el microfono desde la app, el que esta en la puerta no me escucha, yo los escucho bien. Que puedo hacer? | 2023-02-02 | Hola, existen dos iconos, el de micrófono (para que te escuchen) y del sonido (para escuchar lo que ocurre en la zona de la cámara), válida que ambos estén habilitados. Otro consejo es actualizar el dispositivo al último firmware. Saludos | Cesar Edwing Ayala Mojica | 2023-02-02 |
| Cuando quiero usar el microfono desde la app, el que esta en la puerta no me escucha, yo los escucho bien. Que puedo hacer? | 2023-02-02 | Depende cuan lejos tengas la cámara de la persona, porque se escucha bajo, entonces tienes que ver si el icono de micrófono aparece como encendido | Jessica | 2023-02-02 |
| Cuando quiero usar el microfono desde la app, el que esta en la puerta no me escucha, yo los escucho bien. Que puedo hacer? | 2023-02-02 | Hola,debería funcionar,yo no tengo ese problema,se puede intercalar una conversación muy bien. | Lily Goi | 2023-02-02 |
| Just got camera set up today, i’m assuming i’ve missed something, how do i get motion notifications on iphone? i have all the toggles on. | 2023-01-28 | I have the app on my phone and had to go to my app setting on my iPhone settings to allow notifications to push through once I set all the options in the app itself. | Baez | 2023-01-30 |
| I've received my wyze 3 camera how do i get the SD 3 working | 2023-03-07 | You’ll need to go into your cam settings and go into advanced settings. Once there click on record to Micro SD Micro Card the either to continuous recording or event recording. I sometimes reformat the card just to make sure there’s nothing on it. I’m leave mine on continuous recording. This way you can always go back and watch something you want to see. When it gets to the end of card it overwrites whatever what was on it in the beginning. It will take a Micro mini card up to 128GB or 256GB card. I can’t remember. Make sure you get a High Density card. | Greg | 2023-03-07 |
| can the camera be mounted upside down outside(and still be water resitannt) and rotate the image in the app? | 2022-11-20 | The camera orientation can be selected in Advance Settings Select Rotate Image 180 | Ralph W. Stewart | 2022-11-20 |
| can the camera be mounted upside down outside(and still be water resitannt) and rotate the image in the app? | 2022-11-20 | Yep you sure can. There is an option in the app to rotate image for this specific reason. | Justin | 2022-11-20 |
| can the camera be mounted upside down outside(and still be water resitannt) and rotate the image in the app? | 2022-11-20 | Yep, just like the regular V3, but better quality and with a spotlight | Mac | 2022-11-20 |
| can the camera be mounted upside down outside(and still be water resitannt) and rotate the image in the app? | 2022-11-20 | Yes and yes. | franc | 2022-11-20 |
| Does this camera works outside usa ? planning to use in india. | 2023-05-28 | Yes. As long as you have an internet set up it works. You may need a power adapter depending on what your plug system is but you can use any USB output to power it. | Garry E. | 2023-05-31 |
| 24/7 continuous recording available? | 2023-03-20 | Yes but you’d need a MicroSD for that. | Alvaro Barchi | 2023-03-20 |
| 24/7 continuous recording available? | 2023-03-20 | Yes, just add the memory SD | Jefry | 2023-03-21 |
| 24/7 continuous recording available? | 2023-03-20 | Yes, but you have to purchase a mini SD card or you can sign up for their service. | Camie | 2023-03-21 |
| 24/7 continuous recording available? | 2023-03-20 | Yes you have to down load the app. It was really easy to set up. I also brought a SD card to have extra storage. So far I like it. | vickie wells | 2023-03-21 |
| 24/7 continuous recording available? | 2023-03-20 | Yes, you can use a microSD card to enable continuous recording. | Maricar P. Wyze | 2023-03-21 |
| I get alert that motion senses but the play back only plays for a second. How to fix? | 2023-02-12 | Make sure you have a memory card or the could storage service. If you don’t have either of those that could be the issue if you do then check your playback and recording settings. | Baez | 2023-02-16 |
| Es compatible con Apple HomeKit? | 2023-04-01 | no | Alberto Martinez | 2023-04-02 |
| How many amps does this draw? | 2023-05-13 | The adapter is 1A. About 2w | Landsknecht | 2023-05-24 |
| Why doesn't this work with Wyze light socket???!!! | 2023-06-15 | this model have Integrated Spotlight | HBB Mall | 2023-06-15 |
| Why doesn't this work with Wyze light socket???!!! | 2023-06-15 | Wyze Cam v3 Pro is not compatible due to the USB port on Wyze Lamp Socket being unable to produce the required level of power output for this camera. | Josan A. Wyze | 2023-06-18 |
| Why my camera keeps offline? I reset ,reboot, and it keeps gettingoffline every other day | 2023-03-10 | Wyze support is fantastic. Nothing better than asking them | Angelo Lopes Silva | 2023-03-10 |
| Why my camera keeps offline? I reset ,reboot, and it keeps gettingoffline every other day | 2023-03-10 | It may be a weak internet signal. Mine do that periodically in my barn so I added a wifi booster. But they still do it. I just wait a few minutes and they come in without me doing anything. | Teresa Bartlett | 2023-03-10 |
| Will this work if I use an adapter plug on a light fixture? | 2023-03-29 | Wyze makes a plug adapter for their cameras | Anonymous D. | 2023-03-30 |