| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| What can I do if can't conenct to wifi? | 2023-03-08 | 1. Please ensure that the camera is plugged into a powered socket. 2. Please install it close to the router. 3. Please ensure that your mobile phone is connected to 2.4GHZ WiFi. 4. Please reset the bulb camera. | AOMEISI SECURITY | 2023-03-09 |
| What can I do if can't conenct to wifi? | 2023-03-08 | Video could not be loaded | AOMEISI SECURITY | 2023-05-11 |
| Doesit will work with Hiseeu nvr system? | 2023-03-08 | Sorry, this cam can't add to nvr, u can connect to your phone app directly. | AOMEISI SECURITY | 2023-03-09 |
| Do I have to subscribe to the cloud service to use the camera? | 2023-03-08 | No, cloud storage is optional, you can insert sd card ( max to 128G, NOT included in Package) if need save recordings. | AOMEISI SECURITY | 2023-03-09 |
| Able to still monitor with no sd cards or cloud recordings on your phone app? or it wont show without either storages? | 2023-03-08 | Yes you are able to monitor without backup or cloud storage. The card only stores if you decide to record. It also alerts you to movement. | AOMEISI SECURITY | 2023-03-09 |
| Does this work with Eseecloud for windows 10? | 2023-03-08 | Yes, u need connect cam to Eseecloud app, and use the same account and password to login pc. U can email johnny@hiseeu.com for pc software | AOMEISI SECURITY | 2023-03-09 |
| Does this also function as a normal LED light bulb? | 2023-03-08 | xa0it cannot be used as a light bulb for lighting, but the Light Bulb Camera has adjustable LED lights. If it is used as a temporary light or an indicator light, it can be done. | AOMEISI SECURITY | 2023-03-09 |
| Do you need a Subscription or SD card to record past history? | 2023-03-08 | No, cloud storage is optional, you can use sd card to record too ( max to 128G, NOT included in Package) | AOMEISI SECURITY | 2023-03-09 |
| How do I share my camera with 2 phones after I paired it to my phone ? | 2023-03-08 | How do I share my camera with 2 phones after I paired it to my phone ? U can enter your phone app, choose the device-click share-u can choose all the permissions and valid time, then u can get a qr code, on other 2 phones,need download Eseecloud app and register an account, and click "+" to scan the qr code u shared. | AOMEISI SECURITY | 2023-03-09 |
| Can you interact through mic with a person at another location through app? | 2023-03-08 | Yes, our light bulb camera with 2-way audio function, and built-in microphone and player, you can long press the voice button in the app to talk with a person in the camera location.xa0 | AOMEISI SECURITY | 2023-03-09 |