| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Can I talk to the visitor through this surveillance security cameras? | 2023-05-09 | Yes, this surveillance camera has two-way audio communication capability and can be used to talk to remote personnel through the camera. | Eaglemont | 2023-05-09 |
| Is there an option for continous video monitoring and recording as a paid or free service? | 2023-06-07 | Yes, one of the options in the camera settings is for 24/7 recording, and it is saved to the SD card, which you have to provide. No charge for this option. | Colleen Rambo-Garrett | 2023-06-07 |
| Does this camera support multiple users viewing simultaneously? | 2023-05-09 | Yes, you can share the wireless solar security camera to your families. | James S. | 2023-05-09 |
| Why does it say real 2K resolution? | 2023-05-07 | Some brands use 1080p and say it is 2k. I have compared and confirmed that this camera from aosu is real 2K. | Pam | 2023-05-07 |
| Do I need to hire a professional installer for this solar wireless camera? | 2023-05-08 | No, this outdoor security camera is easy to install and can be self-installed, you can watch the installation video. | Linda Funderburk | 2023-05-08 |
| How do you change the timezone on the watermark for this camera? | 2023-05-16 | All setting are done during initial setup | Amazon Customer | 2023-06-05 |
| Does this home security camera have motion detection capability? | 2023-05-12 | Yes, this solar powered camera has motion detection capability and can send alerts to your phone when motion is detected. | Nancy S. | 2023-05-12 |
| Does it require direct sunlight to charge the security camera outdoor? | 2023-05-10 | Yes it does take some direct sunlight. | Jetjock | 2023-05-10 |
| Does it require direct sunlight to charge the security camera outdoor? | 2023-05-10 | Yes. Outside security camera with solar panel always need direct sunlight. | William G. | 2023-05-10 |
| What is panoramicxa0ptz for this solar camera? | 2023-05-06 | The solar security camera will rotate 360 degrees to scan the surrounding environment and generate a panorama, then you can click on the panorama and the solar camera will rotate to where you clicked. | Farley | 2023-05-06 |
| What is panoramicxa0ptz for this solar camera? | 2023-05-06 | Panoramic PTZ is a feature where the camera creates one wide continuous horizontal image of its field of view. PTZ stands for pan tilt zoom. | Amazon Customer | 2023-05-06 |
| Does it tilt | 2023-05-27 | The camera can pan and tilt. | ipops | 2023-05-27 |
| Does it tilt | 2023-05-27 | Not unless you tilt the mounting bracket, and let the camera rotate within the dome. Or just let the camera within the dome horizontally rotates 360 degrees, vertically 90 degrees. | Anaki | 2023-05-27 |
| I don't see an option in the app to turn on auto-tracking. How can I find it and what's it named? | 2023-06-15 | In the bottom where it says alert tone talk alarm just swipe to the left and it says traking just touch it | Yasmin | 2023-06-15 |
| Does this work with Cloudedge App? | 2023-05-28 | No I have both apps and they are not compatible | Amazon Customer | 2023-06-05 |
| Can you use it with smart life app? | 2023-05-30 | Not sure but it comes with it's own Aosu app for monitoring | Hannibal | 2023-06-05 |
| what's the largest sd card it takes? Is there a recommended brand and model? | 2023-06-13 | It takes the mini SD cards | DAISY | 2023-06-15 |
| Will the motion sensor pick up other movements besides humans, Say a dog? Not necessarily track just turn on and get notified? | 2023-06-15 | Yes, it will also tract..mine does. Hope this helps | Charles Bates | 2023-06-15 |
| Will the motion sensor pick up other movements besides humans, Say a dog? Not necessarily track just turn on and get notified? | 2023-06-15 | Sometimes not all the time | DAISY | 2023-06-15 |
| Do I have to buy cloud subscription for this outdoor camera? | 2023-05-07 | No, you just need a micro sd card for free local storage, 32gb or 64gb is ok, enough for several months of loop recording because this solarcam records motion events, not continous recording. | Roberto U. Velasco | 2023-05-07 |
| Is this solar battery camera compatible with Alexa? | 2023-05-12 | Yes, this outdoor battery camera is compatible with Alexa and Google Assistant. Voice control is perfect and convenient and quick. | Joseph B. | 2023-05-12 |
| Does this solar outdoor camera track person? | 2023-05-06 | Yes, human motion auto tracking, you need to turn on the function on the app for this solar wireless security camera. | Adams | 2023-05-06 |
| Does it have auto-tracking feature? Ned need that can follow objects moving | 2023-04-06 | It has a feature called Human Tracking it tracks the moving human it has detected. When activated tracking may speed up battery consumption | Amazon Customer | 2023-05-06 |
| Does this wireless solar camera has night vision? | 2023-05-07 | Yes, this security camera has automatic night vision capability and can monitor in low-light environments, and it is color night vision when the spotlights are turned on or light is around. | Robin Munden | 2023-05-07 |
| once camera and solar panel are mounted, can you remove both and leave the mounting bracket in place? | 2023-05-11 | Yes you can remove both without having to remove brackets | Hannibal | 2023-05-22 |
| Once clipped into place on the mount, can it be unclipped without breaking it? If so, how? | 2023-06-15 | No its screwed on | DAISY | 2023-06-15 |
| How long is the battery life of this home camera? Does it drain fast? | 2023-05-10 | The battery life of this solar wireless security camera varies depending on usage, for example it detects too many events per day, or you have turned on the auto tracking but it tracks too many unnecessary motions. Anyway it is fine for me, because solar panel keeps it running. | Ana l. | 2023-05-10 |
| Does it need wifi to connect to camera or can everything be done with out WiFi? | 2023-05-06 | I believe WIFI is needed to connect cameras to your network and gain access to the app | Amazon Customer | 2023-05-06 |
| Is battery replaceable? | 2023-06-05 | I don’t think so the unit is sealed and I don’t see a way to open it up to get to internals | Amazon Customer | 2023-06-05 |
| Is battery replaceable? | 2023-06-05 | Sorry not sure if it's a replaceable battery. Couldn't find any documentation or videos on it either | Hannibal | 2023-06-05 |
| Is battery replaceable? | 2023-06-05 | Yes, definitely | Nistic | 2023-06-06 |
| Is battery replaceable? | 2023-06-05 | It’s charged by the sun, solar power | Lynette T. | 2023-06-11 |
| Will this camera support CamHiPro app? | 2023-05-12 | i am not sure about that app | Hannibal | 2023-05-22 |
| Will this camera support CamHiPro app? | 2023-05-12 | No | Amazon Customer | 2023-06-05 |
| It doesn't auto-track. how do i activate this? i don't see it in the ios app. it's a deal breaker. | 2023-06-15 | Go to settings then motion detection. Scroll to the bottom and turn on Human Tracking | Cris | 2023-06-16 |
| Can more than one camera be viewed on the app? | 2023-06-20 | I only have one and we love it | Steve | 2023-06-20 |
| Can more than one camera be viewed on the app? | 2023-06-20 | Yes, I have three cameras that I can view in the app. Live video can be seen only one camera at a time | SKG | 2023-06-20 |
| Can more than one camera be viewed on the app? | 2023-06-20 | Yes I have 4 cameras two solar dome cam two doorbell cam and a static solar cam all viewed on the one app | Amazon Customer | 2023-06-20 |
| Does this camera take pictures or videos automatically on alerts? | 2023-05-30 | it takes videos and has an option were you can cut specific parts of video or live view and saves as image on your phone. | Hannibal | 2023-06-05 |
| How long is patch cord between the camera and the solar panel? | 2023-05-21 | The cord is about 10 feet long. | Hannibal | 2023-05-22 |
| Can this outdoor wireless camera be used indoors as well? | 2023-05-08 | Yes, suitable for indoor and outdoor use. The battery inside the camera will run it for several months even without the solar panel. | tom bell | 2023-05-08 |
| Can the app have more than one of these cameras? | 2023-05-14 | Yes the app let's you manage more than one camera | Hannibal | 2023-05-22 |
| Does this security camera system has an SD card slot? | 2023-05-11 | Of course, you have to insert a micro sd card to the wifi camera to record events. | billty | 2023-05-11 |
| Can this solar powered security camera be connected to 5.0 Ghz WiFi? | 2023-05-06 | No, this camera only supports 2.4 GHz Wi-Fi, the bluetooth will help to find your 2.4g wifi so you can connect it easily. | Tam | 2023-05-06 |
| Can this wireless camera be remotely monitored and controlled? | 2023-05-11 | Yes, this wireless security camera can be remotely monitored through aosu App from your smart phone or pad. | susetta | 2023-05-11 |