| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| 5g compatible? | 2023-04-20 | Hello Customer,The aosu wireless camera kit connect to network by the ethernet cable. The homebase connected to wifi router by included ethernet cable, and the cameras connected to the homebase automatically.Best Regardsaosu | aosulife | 2023-04-26 |
| will this work with an iPhone? | 2023-04-15 | Hello Customer,Yes, the aosu wireless camera kit can work with aosu app. please download aosu app from your iphone app store.Best Regardsaosu | aosulife | 2023-04-26 |
| Does it need to be connected to internet? | 2023-05-01 | Yes it does. | Ruz | 2023-05-14 |
| Can the live camera views be viewed on my laptop? | 2023-06-21 | Yes, all you need to do is download the app. | BC | 2023-06-21 |
| Can the live camera views be viewed on my laptop? | 2023-06-21 | They can only be viewed using the phone app. | Amazon Customer | 2023-06-21 |
| It is work with iOS / home pod ? | 2023-04-14 | Hello, Customer,I'm sorry that the aosu wireless camera kit is only compatible with phone aosu app now. The aosu app can be downloaded from the Google Play or Apple App store.The homebase connect to network by the erthernet cable, then the cameras connected to homebase by wireless connection.Best RegardsAOSU | aosulife | 2023-04-26 |
| How long is the cable to connect the solar panel to the camera? | 2023-05-03 | Cable is 8' long | Ruz | 2023-05-14 |
| Does this have geo fencing capabilities? | 2023-05-14 | Fencing capabilities exist and work great. | Ruz | 2023-05-14 |
| What happens when Wi-Fi goes down? | 2023-04-24 | Hello Customer,Aosu wireless camera kit connect to network by ethernet cable. The homebase connect to wifi router by ethernet cable, then the camera connect to homebase via wireless connection.So please ensure your home network is good, then your camera will be online.Best RegardsAOSU | aosulife | 2023-04-26 |
| I have Question this camera is 110 voltage and 220 voltage thank you | 2023-04-24 | Hello Customer,The power plug for the homebase is US version. And it is compatible with 100 to 240 voltage.Best Regardsaosu | aosulife | 2023-04-26 |
| When plugged into an outlet, some cameras blink continuously, others flash 3 times then stop, are they charging? | 2023-05-17 | I noticed the same inconsistency when I first configured them, but then in the AOSU app they appeared fully charged, so I think it is ok | Carlos E. Alarcón | 2023-05-17 |
| Can you add more storage to the home base? | 2023-05-20 | No you can't. | Ruz | 2023-06-16 |
| What Personal information collected, does it want my router password too? | 2023-06-16 | Yes it needs password to access internet. | Ruz | 2023-06-16 |
| Compatible with door bell ringer ? | 2023-04-23 | Hello Customer,The wireless camera kit use same aosu app with aosu video doorbell.I'm sorry that their homebase is not compatible with each other.The aosu video doorbell need to connect with wifi, the aosu wireless camera kit connect to network by the ethernet cable connection between homebase and wifi router.Best RegardsAOSU | aosulife | 2023-04-26 |