| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| It says 4aaa batteries required. does anyone know what for and where they go? i have it set up on alexa to view but keep getting told batteries are lo | 2023-05-13 | Hi, our 24/7 continuous recording solar security camera SL800 WIFI equiped with 4pcs Li batteries total 20000mAh.Pls charge the camera for 12-15 hours before you install it. 20000mAh with 20W solar panel can continuously provide power to the camera to work day and night for home security outdoor wireless. BTW: You just need to access and view the Soliom camera in your phone through our APP SOLIOM+. | Soliom Solar Security | 2023-05-15 |
| How long will the battery last with the camera set to Always recording (24/7)? | 2023-06-09 | If the camera gets a lot of sun it can handle 24/7 recording. | Bobmobility | 2023-06-09 |
| How long will the battery last with the camera set to Always recording (24/7)? | 2023-06-09 | Theoretically, the power consumption of this 24/7 solar camera is 350mAh, so the battery will last for 57 hours. But actullay our solar security camera is powered by not only 20000mAh battery , but also 20W solar panel. The solar panel will keep charging battery in condition of enough sunlight. Also the separated Solar Panel with 10 feet cable connect to the pan tilt battery camera. If you are working with shady areas and this outdoor wifi camera can take the ability to move the solar panel around to find the maximum amount of sun . | Soliom Solar Security | 2023-06-14 |
| Can ir light be turned on & stay on or do they only turn on when motion is detected? if ir light can be turned on, how long will the battery last? | 2023-06-09 | It's only motion detected, and the battery can't last for that long. | danny | 2023-06-09 |
| Esta cámara viene en color negro me interesa | 2023-05-10 | Para la cámara wifi exterior de grabación 24/7 solo tenemos color blanco. Sin embargo, tenemos cámaras de seguridad domésticas de color negro para exteriores inalámbricas con energía solar para cámaras de video que no funcionan las 24 horas. Por ejemplo, tenemos S600 para cámaras solares WIFI, y S330 y S6004G para cámaras de seguridad 4G sloar. | Soliom Solar Security | 2023-06-14 |
| Is this camera heat resistant? i live in socal and it reaches 130f during the summer. can this camera be used in such extreme heat? | 2023-05-22 | Hi for this solar flood light security camera outdoor wireless wifi,the supported temperature is -4〬F~140〬F , so it will be ok for 130F | Soliom Solar Security | 2023-05-23 |
| Is this camera heat resistant? i live in socal and it reaches 130f during the summer. can this camera be used in such extreme heat? | 2023-05-22 | I live in Florida so it does get hot, obviously not that hot, haven't had any issues. The solar panel can be mounted a bit away, there is a pretty long cord, not sure the length. As long as you have the solar panel getting sun you could place the actual camera more in shade. | Gailc | 2023-05-24 |
| Does this also auto track and auto zoom as well as record 24/7 ? that would be a great package. | 2023-05-19 | This security camera does not auto track or auto zoom. It does continuously record 24/7 | Sylvia | 2023-05-22 |
| Does this also auto track and auto zoom as well as record 24/7 ? that would be a great package. | 2023-05-19 | Hi, now our 24hr solar camera wifi outside 360 does not support auto tracking and auto zoom function, we will have this kind of solar camera soon. | Soliom Solar Security | 2023-05-23 |
| Is IR illuminator 850nm (red glow) or 940nm (invisible to human)? | 2023-06-09 | This solar outdoor cameras wireless wifi is IR illuminator 850nm (red glow) | Soliom Solar Security | 2023-06-14 |
| Is IR illuminator 850nm (red glow) or 940nm (invisible to human)? | 2023-06-09 | A blue glow is visible when looking at the camera. There is no red glow | Sylvia | 2023-06-14 |
| Saludos esta cámara graba si Hayer pasó algo en la casa puedo dar para atrás | 2023-05-07 | Esta camaras solares para exteriores seguirá grabando durante 24 horas y también tiene videos independientes activados por movimiento almacenados en la nube. Si algo sucede en el área que monitorea, puede verificar los videos de detección de movimiento en el menú de almacenamiento en la nube a través de la APLICACIÓN, o ver el video completo en el menú de la tarjeta SD en la APLICACIÓN. No te perderás ningún momento con la camaras de seguridad para casa inalámbrico exteriores Soliom. This 24/7 solar camera security outdoor with Wifi will keep recording for 24 hours, and it also have separate motion triggered videos stored in the Cloud. If something happens in the area you monitor, you can check the motion detection videos in the cloud storage menu through the APP, or check the complete video in the SD card menu in APP. You will not miss any moment with Soliom solar outdoor camera wireless wifi. | Soliom Solar Security | 2023-05-09 |
| Saludos esta cámara graba si Hayer pasó algo en la casa puedo dar para atrás | 2023-05-07 | Si esta camara te va agrabar las 24hs y lo podes ver en el momento que quieras y en cualquier lugar que estes a traves de tu telefono. Te la recomiendo funciona perfecta y es muy facil de instalar al ser solar y wifi , no mas cablesss. Saludos amigo. | andres | 2023-05-14 |
| Can you access recorded videos through a windows pc instead of an iphone? | 2023-06-09 | I couldn't download the app to my pc only to my phone so no access to the videos other than from your phone. | Bobmobility | 2023-06-09 |
| Can you access recorded videos through a windows pc instead of an iphone? | 2023-06-09 | Hi, you can try to see SOLIOM solar security cameras wireless outdoor through a windows as following: If it is an iPhone. Pair the camera with the cell phone first. (1) Downloaded and installed MEmu on the laptop. (2) Opened Multi-MEmu on the desktop. (3) In the Multiple Instance Manager, clicked on New, clicked on Android 9.0 (64bit), and created MEmu1. (4) Did it again and created MEmu2 (5) Started MEmu1 and installed Soliom+ and did the same to MEmu2. (6) Logged in to Soliom+ on both using the same username and password. (7) Live connected to the first camera on MEmu1 and did the same with the second camera on MEmu2. (Positioned both windows side by side on the desktop). If it is an Andriod phone. You can try to run a virtual Android. Here is the method: 1. Install blue stacks (virtual Android software) 2. Get the N64 (32) image 3. Create a new instance using that image changing settings to be emulating a Galaxy 11 and maybe use 2 cpu core 2 gb (depends on what you want to do and your underlying hardware), if you have an Nvidia card turn on hardware acceleration 4. Set up your Google app store on it. 5. Install Soliom+ 6. If you have a cam on the pc (that can be put 4" in front of the camera), set up an account and pair the camera. or Install Soliom+ on a portable wifi connected IOS or Android device with a camera, set up an account, pair the camera. | Soliom Solar Security | 2023-06-21 |
| Is there a longer solar panel cable available? | 2023-05-15 | Hi, for this Soliom wireless outdoor cameras for home security with solar SL800 WIFI, it includeds a cable about 10feet for the solar panel to charge the battery equiped in the ptz camera outdoor, so you can install the solar panel 10feet away from the camera to get more sunlight. If you need the cable longer than 10feet, I'm afraid it will effect the current transmission performance.thanks ! | Soliom Solar Security | 2023-05-15 |