| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Does this work as a motion detection porch light? | 2023-01-01 | They probably would , I couldn’t start the configuration process since my WiFi had poor connection/signal! | Maira Elias | 2023-01-24 |
| Does this work as a motion detection porch light? | 2023-01-01 | Estimado amigo, Esta es una cámara de bombilla que también puede usarse como luz de porche, porque la cámara tiene infrarrojos, color y visión nocturna de luz inteligente para elegir. | Camklink Direct | 2023-02-13 |
| Does this work as a motion detection porch light? | 2023-01-01 | Dear Friend, This is a bulb camera can be used as a porch light, because the camera has infrared, color and smart light night vision to choose from,support 7/24 hour recording. | Camklink Direct | 2023-03-02 |
| Does the light stay on like a porch light? | 2023-02-09 | Dear friend, Yes,the light bulb security camera has full color night vision, black and white night vision to choose on the APP. So it is a great choice if you need a porch light with security camera. If you have any question,please feel free to contact us. SC@yooomail.com. | Camklink Direct | 2023-02-13 |
| Does this Camera need to have the light switch on at all times? | 2023-02-11 | Dear friend, You can choose to turn on or off the light on the APP. If you have any question,please feel free to contact us. SC@yooomail.com. | Camklink Direct | 2023-02-13 |
| Can I use this with a motion detecter light? | 2023-02-11 | Yes. | Donley | 2023-02-11 |
| Can I use this with a motion detecter light? | 2023-02-11 | Yes. | ghg tjmg | 2023-02-11 |
| Can I use this with a motion detecter light? | 2023-02-11 | Dear friend, Yes,the light bulb security camera has full color night vision, black and white night vision to choose on the APP. If you have any question,please feel free to contact us. SC@yooomail.com. | Camklink Direct | 2023-02-13 |
| Does this use a micro sd or normal size sd card? | 2022-11-15 | I have not got to that point yet T, but I'm almost sure it uses the small card | jim blankenship | 2022-12-07 |
| Does this use a micro sd or normal size sd card? | 2022-11-15 | Dear friend, Thank you very much for your interest in our light bulb camera. The camera supports 2 storage methods, you can choose to use a Micro SD card(Not included,Max.128G) or cloud service ( Not mandatory). | Camklink Direct | 2022-12-08 |
| Se pueden instalar las dos bombillas en un solo.celular | 2023-03-21 | Estimado amigo, Esta cámara de seguridad con bombilla no requiere baterías, y la instalación se puede completar en un minuto, solo necesita atornillarlas en un enchufe de luz y luego conectarse a 2.4Gwifi para usar. | Camklink Direct | 2023-03-22 |
| Mine reverts back to ceiling. Anyone know reason why or how to fix? Thanks | 2023-03-29 | Dear friends, No matter whether it is upside down or upside down, it will not affect the camera's field of view, you only need to set the flip lens on the APP to see the normal picture. If you have any questions, please contact our after-sales team (SC@yooomail.com) for more support. | Camklink Direct | 2023-03-31 |
| Hola puedo instalar la cámara en Mexico y mirarla en Estados Unidos | 2023-05-07 | Estimado amigo, Sí, puedes verlo sin importar en qué país te encuentres. | Camklink Direct | 2023-05-23 |
| Whats the maximum distance from the router the camera can be placed?d | 2023-03-28 | Dear customer, The distance between the light bulb security camera and the router depends on the number of obstacles. | Camklink Direct | 2023-03-29 |
| Can anyone tell me what are the product dimensions? | 2023-02-12 | 6.1*2.8inch | Beacher Nahu | 2023-02-12 |
| Can you view multiple cameras at the same time? | 2023-03-29 | Dear friend , The light bulb security camera supports multiple cameras to view at the same time. If you have any questions, please contact our after-sales team(SC@yooomail.com) for more support | Camklink Direct | 2023-03-31 |
| What is the warranty? | 2023-02-10 | 1 year worry-free warranty service. | RAul Lazo | 2023-02-10 |
| What is the warranty? | 2023-02-10 | 1 year worry-free warranty service. | Epjbx sjvqtb | 2023-02-10 |
| Does this camera support 4G and 5G wifi use? | 2022-11-15 | Only supports 2.4G wifi | Agnes W. | 2022-11-15 |
| Do you have to pay subscription costs for using the APP? | 2023-02-10 | It is free. | Trish | 2023-02-10 |
| Do you have to pay subscription costs for using the APP? | 2023-02-10 | It is free. | Qbbvt drryr | 2023-02-10 |
| Do you have to pay subscription costs for using the APP? | 2023-02-10 | Dear friend, The light bulb scurity cameras support Micro SD card storage and Cloud storage(this is not mandatory) . If you have any question,please feel free to contact us. SC@yooomail.com. | Camklink Direct | 2023-02-13 |
| do you have weatherproof cameras? | 2023-03-28 | Dear friend, The wireless security camera outdoor is waterproof ,you can choose this one Asin:B0BTD844K2 | Camklink Direct | 2023-03-29 |
| How do you connect both cameras at same time | 2023-02-23 | Plug both up and connect to wifi. | John | 2023-02-23 |
| Can it use on goggle assis?tant | 2023-03-22 | Dear freind, This light bulb camera is compatible with Alexa, but not with goggle assis. If you have any questions,please feel free to contact us. | Camklink Direct | 2023-03-25 |
| Can you watch remotely when you're not home? | 2022-11-17 | Yes. | Keith j. | 2022-11-17 |
| Can you watch remotely when you're not home? | 2022-11-17 | Dear friend, Thank you very much for your interest in our light bulb camera. As long as your phone is downloaded this App ICSEE, you can watch it remotely anytime, anywhere. If you have any question,please feel free to contact us . Thanks. | Camklink Direct | 2022-12-08 |
| Do I have to pay a fee to be able to see the videos recorded on the sd card from the app? | 2023-04-04 | Dear friend, You do not need to pay a fee ,you only need to insert a Micro SD Card(Max 128GB,not include) into the lightbulb camera to record events. If you have any question,please feel free to contact us. | Camklink Direct | 2023-04-06 |
| Does the light bulb need to face down or can I screw the camera in a pole lamp? | 2023-02-13 | Can be able to orient if it's installed upside down or up. | Ecnopprimacc | 2023-02-13 |
| Does the light bulb need to face down or can I screw the camera in a pole lamp? | 2023-02-13 | You can screw the camera onto the light pole | xiaozhenbaihuo | 2023-02-13 |
| Does the light bulb need to face down or can I screw the camera in a pole lamp? | 2023-02-13 | Can be able to orient if it's installed upside down or up. | Ecnoprimac | 2023-02-13 |
| Si compras el set de dos camaras se necesitan comprar dos servicios de almacenamiento en la nube? | 2023-05-03 | Estimado amigo, Esta cámara de seguridad con bombilla admite dos métodos de almacenamiento: Tarjeta de memoria: el soporte máximo es de 128 GB (no incluida) y se sobrescribirá automáticamente cuando la memoria esté llena. Almacenamiento en la nube: 30 días de uso gratuito, cuando se acabe el tiempo de uso, puede elegir pagarlo o puede elegir cerrarlo. Cada cámara de bombilla necesita un servicio de almacenamiento en la nube si elige el almacenamiento en la nube. | Camklink Direct | 2023-05-04 |
| Can you view your cameras on multiple devices? | 2023-03-17 | Yes. Just download ICSee app to your device to setup the camera. | ScanGeek | 2023-03-17 |
| Does the camera track movement, like moves when the subject moves, will the camera follow their movement? | 2023-04-01 | Yes, but only if the subject is large enough to be recognized. | ScanGeek | 2023-04-01 |
| Does it support iOS device? | 2023-02-14 | Both iOS and Andriod Support. | Lydie DORIC | 2023-02-14 |
| Does it support iOS device? | 2023-02-14 | I monitor my Tipiacam camera from my IPhone. Works very well. | Harold Hummer | 2023-02-17 |
| Why does it only load up to 99% when screwed into an outlet, but works fine when plugged into a wall? | 2023-01-17 | Can't say. | John | 2023-02-23 |
| Does it need to be charged? Does the light switch need to be turned on constantly? | 2023-03-29 | Dear friend , This light socket security camera no need to be charged, you just need to plug or srew it directly into the power supply E27 light socket to use,the light switch need to be turned on constantly. | Camklink Direct | 2023-03-31 |
| Can i put it in the garage or the heat will damage it? | 2023-04-06 | I have one in my garage and it works great! also inthe back | Loretta Elgren | 2023-04-06 |
| Can i put it in the garage or the heat will damage it? | 2023-04-06 | It is no problem to use it in the garage, so you do not need to worry about it.This light bulb security camera also can be used in bedrooms, kitchens, living rooms, porches, shopping malls, schools, offices, garages, etc., and can be connected to several cameras to watch at the same time. | Camklink Direct | 2023-04-07 |
| What is the outdoor temperature range for this camera? I live where there are cold (sub zero) winter temps | 2023-03-05 | According to the website Operating temperature -10℃to50℃ | Corey Walter | 2023-03-06 |
| Does it support remote viewing? | 2022-11-15 | Yes. | Maud Meg | 2022-11-15 |
| Does it support remote viewing? | 2022-11-15 | Video could not be loaded | Camklink Direct | 2022-11-17 |