| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Do these earbuds affect glasses-wearers? | 2023-04-15 | Not at all. I wear glasses all day long and can use these wireless earbuds Bluetooth very comfortably. | kayla | 2023-04-15 |
| There is no instructions in the box. Where is the manual? | 2023-04-16 | There is not one sadly, you have to download and print from the internet 😢 | Ronald Coffield | 2023-04-16 |
| There is no instructions in the box. Where is the manual? | 2023-04-16 | You may be able to find it on Google. I had to just try to figure mine out as well. | Jeanne Frazier | 2023-04-17 |
| There is no instructions in the box. Where is the manual? | 2023-04-16 | When you buy it on Amazon, there are detail how to use on left side of picture of this earbuds. You can click each icon to learn. | Julie Zhu | 2023-04-17 |
| There is no instructions in the box. Where is the manual? | 2023-04-16 | Ok, I just found the instructions. They were folded up in the little black box labeled accessories. They did not come out when I shook out the charge cable and extra ear buds. | Strasser | 2023-04-17 |
| What is the NRR of this item? | 2022-09-12 | I honestly don’t know. Is there somewhere I can find that on my phone? All I know when I’m listening to music I don’t head anything. | Gilda | 2022-11-03 |
| Would these work with the Galaxy s21 Ultra? | 2023-05-24 | Yes. Pairs with blue tooth! | Chantelle | 2023-05-24 |
| Would these work with the Galaxy s21 Ultra? | 2023-05-24 | Should work with any android. It works on mine no problem. | Lou Bernal | 2023-05-25 |
| Are they good for runners? Hate when earphones keep falling out or moving in my ear. | 2023-04-15 | I should say straight off that I'm not a runner. However, my opinion of these wireless earbuds is that they're great. I get three different sizes of earbuds so I'm certain you will find one that will keep everything snug while you are running. I chose the middle one and I've not had any problem with them popping out. | R. Rhines | 2023-04-15 |
| Whats the bluetooth range in feet? | 2022-10-18 | about 10 feet | Changxiong N. | 2022-10-18 |
| Can you answer a call by tapping the earbuds? | 2023-02-07 | Yes, I can answer a phone call by tapping the right/left earbud once. And I can adjust the volume of the sound through the volume buttons on the earbuds. | jeffrey m. | 2023-02-07 |
| Can I turn these headphones off when I don't want to use them (without charging case)? | 2023-04-15 | Yes-- I just hold one of the buds' buttons for 3 seconds and it turns off. Nice thing it tells me with a "power off" prompt when it does. | Thelma Fundora | 2023-04-15 |
| I wear glasses. Has anyone tried these with glasses on and if so do your glasses stay in place? | 2023-04-04 | Yes, your glasses do stay in place but it takes a few days to get use to.. | Demon Hammond | 2023-04-04 |
| Do these automatically connect and reconnect to phone bluetooth when you take in and out of case? | 2023-02-06 | Yes | Joyce L. Duke | 2023-02-06 |
| Do these automatically connect and reconnect to phone bluetooth when you take in and out of case? | 2023-02-06 | I have an iPhone and as soon as I take the bud out of the case and put the earbud in my ear the earbud tells me “connected” and it’s ready to go. I love not having to reconnect it every time I use them! | Denise L. | 2023-02-06 |
| Is these are a earbuds worth the money please be honest with me | 2023-02-05 | I would say yes. I like them so far. I have had them about three weeks and have used them a fair amount and still have 1/2 their charge left. They sound good and are comfortable. | gary | 2023-02-05 |
| Are the ear hooks bendable to fit more secure around the ear? | 2023-02-05 | The ear hooks are made of rubber and fit comfortably and securely around the ear. Ear hooks are adjustable to moving around to make comfortable snug for. I forget I have them on. They have never fallen off my ear. | Leslie Talbot | 2023-02-05 |
| Are the ear hooks bendable to fit more secure around the ear? | 2023-02-05 | The ear hooks does fit comfortably for me. | Reuben Kiprono | 2023-02-07 |
| is the case wireless charging? | 2022-09-19 | No | Logan Hornstein | 2022-09-20 |
| is the case wireless charging? | 2022-09-19 | When you put the buds back into the case they will charge but the case will have to be plugged in when that charge goes down | cronkster | 2022-09-20 |
| Is this real Bluetooth 5.3? | 2023-03-10 | Yes, this is the best earbuds I've ever had. Noise cancelling, the charge lasts a long time, and super easy to slip on and off of your ear. Highly recommend! | Joni Tinsley | 2023-03-10 |
| Is this real Bluetooth 5.3? | 2023-03-10 | I am not sure what "real Bluetooth" I haven't had any issues connecting to any Bluetooth device. No matter the version. | A. Miller | 2023-03-11 |
| Do these earbuds have auto shut off if you wear them for a while but don't use them? | 2023-02-09 | No | Marc Gutterson… | 2023-03-25 |
| Can this be paired to Multiple phones ?? | 2023-04-13 | Yes,I can pair to these wireless earbuds to my phone and my daughter's phone. It needs to disconnect from the previous device first then I could connect next new device you want to pair. | Farley | 2023-04-13 |
| What is the range? How close does my phone need to be? | 2023-03-26 | Ok, another issue I found with this product. I think I know why you are asking. But does it disconnect when you step way from your phone 📱, and you are only approximately 7 to 10 feet away...Well, mine does this also 🤔 | Ronald Coffield | 2023-04-16 |
| How many mic does earphone has? | 2022-11-03 | They have a one mic in each headphone. I tested them by leaving one in case to make a call and it worked using one. The I did the same thing to the other headphone and it worked also. Then I used both and they both worked by making a call and listening to music. | Gilda | 2022-11-03 |
| Can you turn them off without putting them in the case? | 2023-03-28 | Yes you can. There is a small ‘button’ on the side of the ear piece to turn off | Geneva | 2023-03-31 |
| Can you use one earbud at a time? | 2023-04-14 | Yes,I can! Each earbud has its own power button. Sometimes my left earbud loses its charge a little earlier than the right, so it will die until I can get it on its charger, but the right one will continue working just fine. | Rhea Flowers | 2023-04-14 |
| How do I register for warranty? Company website or phone? | 2022-11-05 | website | Lisa Sooter | 2023-01-11 |
| How are these on phone calls on both ends? I purchased many brands, they work great for music but not talk. | 2023-02-06 | Just used today and was outside and could hear perfectly and caller said they could hear me fine.I got some call and they worked fine. | Dee | 2023-02-06 |
| Can i order a replacement charger case? | 2023-04-22 | Sure. | Pablo Ybarra III | 2023-04-24 |
| Do I need to keep the case near by for the earbuds to work? | 2023-05-16 | Nope. It's strictly used to store and charge them. | katie | 2023-05-17 |
| I need a good set of headphones for exercise, do you think they would work for that as well? | 2023-02-04 | Hi, the earbuds are good for exercise, ear hook style keep the earbuds in place over the ear, don't worry , the bluetooth earbuds won't fall off. And also you can wear it for answering an incoming call. | Tammie | 2023-02-04 |
| Is there any delay between soumd and lip sync on image? | 2023-03-26 | I have never used it in this fashion, but I do know conductivity is terrible, I end up having to turn them off because people on other end can't hear me. And they say I fade out. | Ronald Coffield | 2023-04-16 |
| Does a long press of the volume buttons change the music track? Similar earbuds use long press of vol+ to skip forward. | 2023-03-08 | I do not know. I use earbuds for radio stations only. | Amazon Customer | 2023-03-08 |
| Will these pair with a TV? | 2023-03-24 | If the TV can pair to Bluetooth I don’t see a reason why it wouldn’t | D. W | 2023-03-24 |
| Will these pair with a TV? | 2023-03-24 | I have not used them for the tv, but should pair with any bluetooth ready device | Marc Gutterson… | 2023-03-25 |
| Do the earbud automatically disconnect from Bluetooth once placed back in charging carrier case? | 2023-02-05 | Hi when we put the earbud into the charging case, the earbud will power off automatically, and start charging from the case. | Cas | 2023-02-05 |
| Do the earbud automatically disconnect from Bluetooth once placed back in charging carrier case? | 2023-02-05 | Yes they do, soon as you place them inside, Bluetooth disconnects and reconnects after you remove from the case. | kaliel | 2023-02-09 |
| Please! i have a tv with bluetooth and want to know if these earbuds will pair and connect directly to a bluetooth tv. will they connect to tv? | 2023-03-25 | They should | Elizabeth Ferguson | 2023-03-25 |
| Is there another way to turn them off with the button other than turning Bluetooth off on my device first? Why can't I just hold the button down? | 2023-05-04 | It looks like you have to turn off the Bluetooth on your phone or device first and then press one of the buds for about 10 seconds in order to power them off BUT that's only if you are shutting them down without the charging case. Once they are both inside the charging case and closed they shut off automatically. You'll notice that once you open the case and wait a couple of seconds the left bud will light up indicating they're on. I'm not too sure if this is the answer to your question but hopefully it was and it helped. 🤷u200d♀️ | Amy Jo | 2023-05-05 |
| Is there another way to turn them off with the button other than turning Bluetooth off on my device first? Why can't I just hold the button down? | 2023-05-04 | Hold the buttons on the earbuds down simultaneously and that will turn off | Amazon Customer | 2023-05-05 |
| Is there another way to turn them off with the button other than turning Bluetooth off on my device first? Why can't I just hold the button down? | 2023-05-04 | Good question. I never realized it, I don’t think there is any other way | KillerColdRon | 2023-05-11 |
| How many mics does it have? | 2023-04-24 | Just the two ear buds | Jeffrey Carr | 2023-04-24 |
| Can this earbuds be used by trucker? | 2022-10-31 | Yes, I believe so. | Lisa Sooter | 2022-10-31 |
| Can this earbuds be used by trucker? | 2022-10-31 | Yes | Amazon Customer | 2022-10-31 |
| Can this earbuds be used by trucker? | 2022-10-31 | Yes, they are the best earbuds i bought. I tried the 300 dlls bose and Android i returned them and kept these ones. | LH | 2022-10-31 |
| Can one earbud be used instead of two? | 2022-09-11 | Yes. Thats how i use mine at work. Gotta have one ear available. | Omar Garcia | 2022-09-11 |
| Can one earbud be used instead of two? | 2022-09-11 | Yes! | Heather | 2022-09-11 |
| Can one earbud be used instead of two? | 2022-09-11 | Yes, we can use one at a time. | Changxiong N. | 2022-09-12 |
| Can one earbud be used instead of two? | 2022-09-11 | Yes, I use one all the time. Rarely do I use both at the same time. | cronkster | 2022-09-12 |
| Can i just use one of the Bluetooth headset instead of both | 2023-02-06 | Yes you can. I do it all the time that way. | Deb | 2023-02-06 |
| Can i just use one of the Bluetooth headset instead of both | 2023-02-06 | Yes you can which is great for me because I don’t like having both my ears plugged up.You can use one earbud when another one is put into charging case for charging. | bhowmik | 2023-02-06 |
| Is it compatible with a515g phone? | 2023-04-14 | Im sure its would be. They adopt Bluetooth 5.3 technology, these wireless earbuds are fully compatible. It workedvwith android and my husband has an LG phone. Awesome product. | Donna D. Baker | 2023-04-14 |
| does anyone else have a charge for a little bit and then everything goes black and stop charging in the charging case the | 2023-04-07 | What can you rephrase the question and use proper grammar please | Theblackknight | 2023-04-08 |
| does anyone else have a charge for a little bit and then everything goes black and stop charging in the charging case the | 2023-04-07 | Mine does not do this but, I have a feeling that is next. Reason I stated is because it already glitches, fades in and out, disconnects randomly, and never charges all the way; and its only been a week ☹️ | Ronald Coffield | 2023-04-16 |
| How to charge when putting them in the case fully charged @ 100% isn’t working (bought two sets, same problem)? | 2023-04-24 | Maybe you are not turning them totally off before you start to charge. I press my right earbud for 10 seconds and I stop when it says power off. I hope this helps. | Pablo Ybarra III | 2023-04-24 |
| How to charge when putting them in the case fully charged @ 100% isn’t working (bought two sets, same problem)? | 2023-04-24 | Make sure that the connection from the earbuds to the case are cleared with any debris I wiped mine with a q-tip and rubbing alcohol and it worked great also the lid on mine has to be closed for them to charge not sure why but hopefully this helps you | Holly S. | 2023-04-24 |
| Can you turn off sound cancelation ? | 2023-05-02 | Yes | Nereo Blasevich | 2023-05-02 |
| I was under the impression that these were noise cancelling. How do i make that work? | 2022-10-22 | There is nothing I did to headphones. I just paired them and noise canceling was automatic. I can’t hear my husband call my name. I honestly think the noise canceling works pretty well, but everyone has a different opinion with noise canceling. I think they work great, but someone else might think noise canceling doesn’t work well. | Gilda | 2022-11-03 |
| How is the call quality? | 2023-04-14 | I've used these wireless ear buds several times now during calls and I was quite impressed. Once, I was mowing the lawn. The lawn mower was still running (idling) and I could clearly hear the caller and the caller had no issues hearing me. | Leslie Talbot | 2023-04-14 |
| Please. does anyone know, for sure, if these will pair with with a bluetooth tv? please only answer if you know for sure. thank you! | 2023-03-25 | I have a Roku TV and I have the Roku app on my phone. I connected my earbuds to the app and through the app, it connected to my TV. | A. Sami | 2023-03-25 |
| Can these connect to more than one device at once? | 2023-03-13 | No.. I tried but it can only work with one device at a time. | D. W | 2023-03-24 |
| Are these Bluetooth headphones compatible with android phones? | 2023-04-13 | If it has Bluetooth capabilities then yes. I have a Samsung Galaxy s9. Works great with it! | Adams | 2023-04-13 |
| Do I leave bx 17 earbuds in charging case when case is plugged in recharging? | 2023-02-19 | Yes ! They are good for the price also | mark miler | 2023-02-19 |
| Do I leave bx 17 earbuds in charging case when case is plugged in recharging? | 2023-02-19 | You can, but you don't have to. You can charge the case while wearing the headphones, but this doesn't charge the headphones (obviously). You can charge the case with the headphones in them, which charges the case while the case charges the headphones. You can leave the headphones in the case without charging the case, which charges the headphones but not the case. | Logan Hornstein | 2023-02-19 |
| Thank you for all the answers to my question about connectivity to a tv, but, i don't waht to hear "they should", i want to hear they will. | 2023-03-26 | As long as your TV had Bluetooth transmitter they will work | Lucas Keeran | 2023-03-26 |
| can this be used on samsung devices? | 2022-09-23 | Yes | Sharlene D. Turnbull | 2022-09-23 |
| can this be used on samsung devices? | 2022-09-23 | I do not know. I use it for a HP laptop. | Amazon Customer | 2022-09-23 |
| can this be used on samsung devices? | 2022-09-23 | Most definitely, that's what I have (Galaxy 22 Plus). Hooked up quickly. Base sound could be better. | RD | 2022-09-23 |
| can this be used on samsung devices? | 2022-09-23 | Yes. I use them with my Samsung phone as well as my iPad. Very good earbuds. | L V Penn | 2022-09-23 |