| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Is there an app i can download into my phone to access the content? | 2023-04-14 | Negative. | aj | 2023-04-14 |
| Is there an app i can download into my phone to access the content? | 2023-04-14 | I have only been able to use it on my computer However mine seems to work on test mode but when I switch to ON it doesn't seem to take pictures | Kari kasten | 2023-04-15 |
| I din't receive a usb charger for the remote control. how do i charge this device? | 2023-03-03 | The TC30 does not come with Rechargeable Batteries it comes with 8 AA Batteries, you can use your own Rechargeable Batteries or you can a power adapter the port is on the back of the camera, as far as the USB Cable you can use any USB cable that will fit in the port on the side of the camera | Paul L. | 2023-03-03 |
| I din't receive a usb charger for the remote control. how do i charge this device? | 2023-03-03 | 🦌Hi, game camera with 8x 1.5V AA batteries, according to the direction specified in the manual to load the batteries, prohibit the mix of old and new batteries. or you can use DC 6V/2.0Aw external power supply to power the camera. | Zronus | 2023-03-06 |
| Can you use 1.6v rechargable batteries with this? | 2023-05-22 | To my knowledge no you can not use rechargeable batteries in these cameras. | Barbara | 2023-05-22 |
| Does this camera have a battery level indicator, if not,how does camera act when low? | 2023-06-02 | Yes it does | DB | 2023-06-02 |
| Does this camera have a battery level indicator, if not,how does camera act when low? | 2023-06-02 | Yes, it has a battery indicator that shows when it's turned on. | Amazon Customer | 2023-06-02 |
| Does this camera have a battery level indicator, if not,how does camera act when low? | 2023-06-02 | It does let you know when batteries are low. Functions fine up to the point that the batteries are to low. | Barbara | 2023-06-03 |
| How long is the warranty? | 2023-03-21 | Video could not be loaded | Zronus | 2023-03-22 |
| Camera not working when you switch to on? i have went through book twice & the test mode is fine. any ideas? | 2023-05-20 | It looks like it is not working but probably is. Take some day time and then night photos and check SD card. | Bud Macarthy | 2023-05-20 |
| Where is the low battery indicator on this camera? | 2023-06-02 | on the screen | DB | 2023-06-11 |
| Why are the videos not viewable from the sd card? | 2023-03-01 | They should be did you format correctly? | Paul L. | 2023-03-03 |
| Why are the videos not viewable from the sd card? | 2023-03-01 | 🦌Hi, please format the SD card in the computer and camera first, if you still have problems, you can contact us via our official email: 📧👉support@usogood.co👈 for help, and we will provide you with a satisfactory solution. | Zronus | 2023-03-06 |
| How does this operate with no internet? Can it still record video's? | 2023-06-11 | Yes, it recirds video and stills to the SD card which you then remove and view the files ysing a card reader with your computer. | J. Weber | 2023-06-11 |
| How does this operate with no internet? Can it still record video's? | 2023-06-11 | It saves the video to the SD card. | Wayne P. | 2023-06-12 |
| How do you format the sd csrd on a mac computer? | 2023-04-10 | I just put it in the camera and it formatted on its own | Kari kasten | 2023-04-15 |
| Does this camera work in zero degrees fahrenheit? | 2023-04-17 | 🦌Hi, Of course, the temperature range for hunting cameras is -4°F-104°F. | Zronus | 2023-04-18 |
| I have no way of formatting my memory card? | 2023-05-19 | Do you have a PC or Laptop? You could insert memory card into SD slot and goto drive that shows your memory card right click for options and see if you can do it that way | Tony Bontempo | 2023-05-19 |
| I have no way of formatting my memory card? | 2023-05-19 | although they recommend you format the card via a computer, you can do it in the camera I believe under the settings. I did both methods and had no issues. | aj | 2023-05-19 |
| I have no way of formatting my memory card? | 2023-05-19 | The camera will format the memory card when you install it. | Amazon Customer | 2023-05-19 |
| Does the camera have a back loops for fitting a cable lock? | 2023-02-22 | It does have a lock tab on the side for a pad lock you could possibly use a cable lock on the back where the stap Mounts are | Paul L. | 2023-03-03 |
| Does the camera have a back loops for fitting a cable lock? | 2023-02-22 | 🦌Hi, YES This trail camera have a cable lock, You can lock it to prevent theft. | Zronus | 2023-03-06 |
| So 32 GB is the biggest memory card it will support? | 2023-04-07 | afaik that’s what their manual says | Sdfolks | 2023-04-07 |
| So 32 GB is the biggest memory card it will support? | 2023-04-07 | 🦌Hi, Yes, but when the memory is full, the camera will automatically delete the oldest images and videos to ensure that new files are always saved, also you can set file protection so that it will not be automatically deleted. | Zronus | 2023-04-13 |
| Is there a way to have the videos automatically transferred to your phone? Or usb cable only? Thank you. | 2023-02-22 | It does not have Bluetooth or wifi so yes the only way would be the SD Card or a USB Cable | Paul L. | 2023-03-03 |
| Is there a way to have the videos automatically transferred to your phone? Or usb cable only? Thank you. | 2023-02-22 | 🦌Hi, you can take out the SD card to download videos or connect the camera and compute through the attached USB data cable. | Zronus | 2023-03-06 |
| Does it connect to home network ? | 2023-04-03 | Thus particular trail Cam does not Wifi Connection Capabilities! So no it will not connect to home wifi | Paul L. | 2023-04-03 |
| Does it connect to home network ? | 2023-04-03 | No | Dana Dane | 2023-04-03 |
| Does it connect to home network ? | 2023-04-03 | No, it is not wifi, but does take great pictures. | Amazon Customer | 2023-04-03 |
| Does it connect to home network ? | 2023-04-03 | No. It is completely stand-alone and writes images and video to an SD card. It does not have Bluetooth and it has no source of network connectivity. Additionally, I felt the images and sensitivity were of poor quality. Yes the unit was very inexpensive, but I chose to return mine. | Terry P | 2023-04-04 |
| Does it connect to home network ? | 2023-04-03 | No. Memory card only. Still a fantastic camera at such a low price point. | Gary | 2023-04-04 |
| Does it connect to home network ? | 2023-04-03 | 🦌Hi, this trail cam can not connect to home network, but you can directly open the cover to view the HD 2.0″ screen when it is mounted on the tree or remove the sd card to transfer photos and videos. | Zronus | 2023-04-13 |
| I want to buy this camera, but I'm a little hesitant after seeing this one-star review! | 2023-03-14 | 🦌Hi, For 1-star review"Absolute Garbage!", the buyer without a Verified Purchase logo mentioned that it was purchased as a Christmas gift, but I only started selling in one month ago! so I don't think this bad review is for my product. For 2-star review"3/5 for manual INCONSISTANCY with device" We found the error in the manual and made changes in time, we value every suggestion from our customers and appreciate it, We will always maintain a proactive attitude to provide you and all customers with better products and services. | Zronus | 2023-03-14 |
| I have a mac laptop and no way to format the card on my computer. what do i do? can i just format card on camera and view pics on camera? | 2023-04-13 | Yes, you can format the card in the camera and view pix directly | Amazon Customer | 2023-04-13 |
| I have a mac laptop and no way to format the card on my computer. what do i do? can i just format card on camera and view pics on camera? | 2023-04-13 | According to the manual, it instructs you to use a computer to format. I am not near my camera, but it is usually a menu option to format the card on the camera. | Laura Stewart | 2023-04-16 |
| I have a mac laptop and no way to format the card on my computer. what do i do? can i just format card on camera and view pics on camera? | 2023-04-13 | 🦌Hi, How to format the card on Mac——Open Disk Utility and click on the SD card and then "Erase" > Click on the option you want to format > Click on "Erase" to complete the formatting. I hope my answer will be helpful to you. | Zronus | 2023-04-18 |
| Can i view pictures and videos on my phone? | 2023-04-14 | Not on this model, but I think they are coming out with one that you can. | JCU | 2023-04-14 |
| Can i view pictures and videos on my phone? | 2023-04-14 | No pictures are saved on a memory card | HLCN | 2023-04-14 |
| Can i view pictures and videos on my phone? | 2023-04-14 | 🦌Hi, you can download pictures and videos to your phone via SD card. | Zronus | 2023-04-18 |
| How silent is this camera and how noticable are led lights when activated to record? ? | 2023-04-05 | 🦌Hi,this trail camera will hardly make any sound, LEDs will light a faint red light but no one will notice, also not to scare the animals, you can buy with confidence. | Zronus | 2023-04-13 |
| How does this operate with no internet? | 2023-06-11 | It works as a normal trail camera taking pics and videos. The special thing about it is you can link it to your wifi to see these pics and videos delete anything you want off of it and allow it to keep doing its thing without even touching it. No internet needed. | Jake Gutierrez | 2023-06-11 |
| How does this operate with no internet? | 2023-06-11 | It does not use Internet. Powered by 8 Batteries. Stores pictures on sd card | shirley r. | 2023-06-11 |
| How does this operate with no internet? | 2023-06-11 | You remove the SD card and plug it into a reader on or attached to your computer. The files are there as pictured or video. | J. Weber | 2023-06-11 |
| How does this operate with no internet? | 2023-06-11 | It stores the pics and videos on an SD Card and then you can view them on the screen on the inside of the trail cam or put the SD Card in your computer | Paul L. | 2023-06-11 |
| How does this operate with no internet? | 2023-06-11 | It has buttons that go up and down on it that allow you to view the pictures. | Lee | 2023-06-11 |
| How does this operate with no internet? | 2023-06-11 | You have to download with a USB cable to your laptop or phone. | Amazon Customer | 2023-06-11 |
| How does this operate with no internet? | 2023-06-11 | The pictures go on the SD Card | DB | 2023-06-11 |