| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Does this feeder have a Hummingbird feeder attachment that can be bought separately? | 2023-04-20 | Ours does not have a Hummingbird feeder. | Carl Osterkamp | 2023-04-29 |
| How do I dry out the camera? Moisture is inside the camera housing causing a blurred picture. | 2023-05-24 | I'm not sure if this applies to you, but ours clouds up on damp mornings. The sun always burns off the mist in the lens, though. | E. Holmes | 2023-05-24 |
| How do I dry out the camera? Moisture is inside the camera housing causing a blurred picture. | 2023-05-24 | It will dry on its own wen the sun will b out shining bright on it ..:) | Bushra | 2023-05-24 |
| How do I dry out the camera? Moisture is inside the camera housing causing a blurred picture. | 2023-05-24 | I thought the camera was sealed. I had to wipe off my lense a couple of times with a lense wipe after heavy rain | Cathy L. Ehrhart | 2023-05-24 |
| How do I dry out the camera? Moisture is inside the camera housing causing a blurred picture. | 2023-05-24 | I would reach out to the manufacturer. My understanding was the camera was suppose to be resistant to weather moisture. Might have been cracked or had a bad seal. I have heard a hairdryer on low and not held close can get moisture out of security cameras, but IDK. Might damage camera | michael hume | 2023-05-24 |
| Do the "motion detected" alerts show either a picture of what is dected or its identification without having to open the notification? | 2023-03-06 | Yes, it can automatically record bird images after you add a memory card on it. | AUXCO US | 2023-03-08 |
| Do the "motion detected" alerts show either a picture of what is dected or its identification without having to open the notification? | 2023-03-06 | Yes, it can automatically record bird images after you add a memory card on it. | Wyaoyang US | 2023-03-08 |
| Why does the description say it's a bike? | 2023-04-19 | It's a bird feeder not a bike. Haven't set it up yet but very nicelyade | Sally A Sampson | 2023-04-20 |
| Is there a variable timeout/cool down setting so it does not keep sending repeated alerts forwithin the next say 2 minutes? | 2023-03-06 | Yes, you can set the frequency of notifications and some time to not send notifications. | Wyaoyang US | 2023-03-08 |
| Is there a variable timeout/cool down setting so it does not keep sending repeated alerts forwithin the next say 2 minutes? | 2023-03-06 | Yes, you can set the frequency of notifications and some time to not send notifications. | AUXCO US | 2023-03-08 |
| How long are the video clips and are they saved on card without a subscription fee? | 2023-03-25 | Turn off siren | Kindle Customer | 2023-03-26 |
| Is there a sensitivity setting in the app for the motion detector to make it more or less senstivite to motion? | 2023-03-06 | Yes, our bird feeder has three levels of sensitivity adjustment. You can choose the appropriate sensitivity. | Wyaoyang US | 2023-03-08 |
| Is there a sensitivity setting in the app for the motion detector to make it more or less senstivite to motion? | 2023-03-06 | Yes, our bird feeder has three levels of sensitivity adjustment. You can choose the appropriate sensitivity. | AUXCO US | 2023-03-08 |
| I have a lot of squirrels in the yard. Can this be hung from a window to prevent the squirrels from getting to it? | 2023-03-16 | I have mine attached to the railing on the deck. I have not had any issues with squirrels, they don't bother it at all. | Amazon Customer | 2023-03-16 |
| Are you able to view, save, etc when the 30-day free cloud storage ends, or is a subscription required? And if required, how much is it? | 2023-05-07 | We never used the cloud storage and we have used a out 25% of the internal storage in a month and a few days. We save what we want to our computer. When the SD card fills we will probably reformat it. | E. Holmes | 2023-05-07 |
| Are you able to view, save, etc when the 30-day free cloud storage ends, or is a subscription required? And if required, how much is it? | 2023-05-07 | My bird watcher hasn't yet seen any birds maybe my back yard hasn't yet attracted any so far need to upgrade my seed selection. | Bushra | 2023-05-07 |
| how to see full viewing screen on my iphone? | 2023-04-09 | Turn the phone sideways | Kindle Customer | 2023-04-10 |
| Every time a bird lands on the feeder the siren goes off. How do I stop that from happening? | 2023-04-29 | That happened to me at first, too. The wording of much of the user interface is awkward. Here is how to fix it: From the app, open your bird feeder. Click the top right three dots. Then click detection alarm settings. Then turn off alarm linkage toggle. | E. Holmes | 2023-04-29 |
| Every time a bird lands on the feeder the siren goes off. How do I stop that from happening? | 2023-04-29 | I don't know. Our siren only goes off when we key it to sound off. Maybe remove the battery for a minute or two then reinstall the battery. | Carl Osterkamp | 2023-04-29 |
| Can sleep mode be scheduled so it comes on automatically or does it have to be turned on manually every time? | 2023-03-06 | Hi, our bird feeder camera will also work at night. If you don't want to be disturbed by the notification, you can manually turn off the notification reminder function. | Wyaoyang US | 2023-03-08 |
| Can sleep mode be scheduled so it comes on automatically or does it have to be turned on manually every time? | 2023-03-06 | Hi, our bird feeder camera will also work at night. If you don't want to be disturbed by the notification, you can manually turn off the notification reminder function. | AUXCO US | 2023-03-08 |
| Every time a bird lands on the feeder, the siren goes off. How do I turn this off? | 2023-03-26 | Down load phone app there is a button to push to turn it off. | Kindle Customer | 2023-03-26 |
| How do you attach the roof? We have lined everything up, but we still can't get the posts in the slots | 2023-03-15 | It will only go in when the whole roof is flipped forward, in the position to refill the seed store. I had to flex the pins outward just a little, since the pins grip the holes. Not to much, at most 1/32. | Rick T | 2023-03-15 |