| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Can we separate the camera from the box? | 2023-03-30 | I tried submitting a video to show you but, I don’t see it. The plexiglass front is connected the plastic casing that goes behind the camera. There are two screws on each side of the camera to allow it to pivot so you can get to the controls on top. I’m not sure if you unscrewed the lid if the whole thing would slide out or not. | Skippy | 2023-04-01 |
| Can we separate the camera from the box? | 2023-03-30 | Video could not be loaded | Skippy | 2023-04-01 |
| How do you keep squirrels off of the feeder? | 2023-04-23 | This feeder has no design features to keep squirrels off of it. But if you put it on a pole, there are hundreds of items for sale out there to keep squirrels off a pole. | Tony Stone | 2023-04-23 |
| How does this install? What are the mounting options? | 2023-02-15 | It offers two mounting options. First is a metal L bracket with screws. Second is a velcro belt. | manbearpig | 2023-02-20 |
| How do you get the camera oriented correctly, view and pictures are upside down? | 2023-02-18 | There is a setting under Basic Functions > Basic Function Settings > Flip screen. Uncheck that and you should be all set. | manbearpig | 2023-02-18 |
| Love this so far, but my battery is dying despite it being sunny outside...am I missing a setting because I can't figure out why it's not recharging? | 2023-05-18 | I haven’t had an issue yet… check to make sure the” mini usb” is fully connected from the solar panels. Not trying to sound like captain obvious, but could be as simple as as that. | Scott B | 2023-05-18 |
| Love this so far, but my battery is dying despite it being sunny outside...am I missing a setting because I can't figure out why it's not recharging? | 2023-05-18 | You may need to change the orientation of the feeder to be sure it’s getting enough sun throughout the day. Also, be sure the cable from the solar panel is plugged in all the way. It’s a pretty tight fit through that rubber gasket. Just make sure it’s fully seated. Good luck. | Gillis | 2023-05-18 |
| How are close up pictures or videos? | 2023-05-08 | My pictures/videos are very crisp. | Skippy | 2023-05-09 |
| Can the camera be connected to 5G WiFi? | 2023-03-02 | Hi, for the bird feeder camera, only 2.4GHz Wi-Fi signal is workable. If you’re having trouble connecting your feeder to your Wi-Fi network, you may need to install a Wi-Fi extender to boost your signal into your backyard. | AUXCO US | 2023-03-08 |
| Can the camera be connected to 5G WiFi? | 2023-03-02 | Hi, for the bird feeder camera, only 2.4GHz Wi-Fi signal is workable. If you’re having trouble connecting your feeder to your Wi-Fi network, you may need to install a Wi-Fi extender to boost your signal into your backyard. | Wyaoyang US | 2023-03-08 |
| Can the camera be connected to 5G WiFi? | 2023-03-02 | Im thinking it will, it should fit any G. | Leelou | 2023-03-16 |