| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Does the bowl stay attached? My cat is a rambunctious eater. | 2023-04-06 | No it doesn’t. In fact, we use the bowl he always used. Really like this product. | J Leamon | 2023-04-06 |
| Does the bowl stay attached? My cat is a rambunctious eater. | 2023-04-06 | The bowl stays attached while two of my pets eat from it, though they are gentle eaters. I tried sliding the bowl with my fingers and it stayed put until I actually lift the bowl. You can just remove the metal bowl and let your cat directly from the plastic based, that would just not be so easy to clean as throwing it in the dishwasher. | Patty VR | 2023-04-06 |
| Can you set separate food amounts for each bowl on the dual bowl version? | 2023-05-24 | Dear Customer Our double bowl pet feeder does not currently support this feature | Petke Technology Co., Limited … | 2023-05-25 |
| What is the difference between the regular and the wifi one? | 2023-02-23 | dear customer this automatic cat food dispenser only some conventional functions, while the WIFI version can be controlled remotely on the phone, you can always adjust the feeding time and portion size on the APP | Amazon Customer | 2023-06-06 |
| What kind of desiccant bags does this product require? | 2023-04-10 | you can find the desiccant in this link. https://www.amazon.com/WOPET-Upgrade-Desiccant-Packets-Automatic/dp/B0B9QXCYXS/ref=sr_1_12?m=A2NCQHSPZPBDTY&marketplaceID=ATVPDKIKX0DER&qid=1684372471&s=merchant-items&sr=1-12 | Petke Technology Co., Limited … | 2023-05-18 |
| How often should I change the desiccant bag? | 2023-03-31 | I think it needs to be replaced in about 14 days.You can contact the buyer directly and he will tell you how to get it | Voisine | 2023-03-31 |
| How often should I change the desiccant bag? | 2023-03-31 | I plan to start saving and using those little silica packets that are included in all sorts of items, it’s basically the same thing. | Monk | 2023-04-30 |
| Bowl pulls away from feeder at slightest nudge, creating a mess as food then pours onto floor. Am I missing something about the connection/attachment? | 2022-06-20 | My bowl snaps into receiving area on the main unit and is pretty secure. | michael w martin | 2022-06-21 |
| Bowl pulls away from feeder at slightest nudge, creating a mess as food then pours onto floor. Am I missing something about the connection/attachment? | 2022-06-20 | I had the same problem. A bit of super glue works wonders. | Joan | 2022-06-21 |
| Bowl pulls away from feeder at slightest nudge, creating a mess as food then pours onto floor. Am I missing something about the connection/attachment? | 2022-06-20 | I had to actually pick up the dispenser and set it on the knob things on the dish… that fixed it | Wkm1212 | 2022-06-21 |
| Bowl pulls away from feeder at slightest nudge, creating a mess as food then pours onto floor. Am I missing something about the connection/attachment? | 2022-06-20 | Sounds to me like its not locked into place properly. Never had the bowl come off. | Jasmine Fisher | 2022-06-21 |
| Bowl pulls away from feeder at slightest nudge, creating a mess as food then pours onto floor. Am I missing something about the connection/attachment? | 2022-06-20 | Yes, but if you place the bowl down and put the feeder on top of the bowl, it fits in and the bowl wont slide. | ann j. | 2022-06-21 |
| Bowl pulls away from feeder at slightest nudge, creating a mess as food then pours onto floor. Am I missing something about the connection/attachment? | 2022-06-20 | The dog bowl locks in good enough for a small dog. Not so much for a bigger one. Food ( small kibble) jammed the shoot. Had a few could not synchronize them. Voice recording was only good on one. | Sylvia… | 2022-06-21 |
| Am I able to purchase a replacement feeder bowl anywhere? | 2023-01-05 | dear customer the bowl of this auto cat food dispenser is a special accessory, can not use other bowls to replace, if you need to replace other bowls can contact WOPET after-sales | Amazon Customer | 2023-06-06 |
| Why is the pet feeder not feeding at the time I set | 2023-04-19 | You need to set the local time first, and then set the feeding time | ColoradoComments | 2023-04-19 |
| Why is the pet feeder not feeding at the time I set | 2023-04-19 | Video could not be loaded | Petke Technology Co., Limited … | 2023-04-20 |
| Has anyone used it outside for a couple weeks? we are in fl so it’s humid. would only put it outside for a limited time. | 2022-07-28 | I've lived in Florida. I really wouldn't recommend using it outside. | phyco | 2022-07-28 |
| How many pounds of food can this dog feeder store? | 2023-03-31 | This feeder has a 4L capacity and can hold about 8.8 pounds of grain, but only for dry food | Vera Krasowski | 2023-03-31 |
| How many pounds of food can this dog feeder store? | 2023-03-31 | Wouldn't say more than 2. It won't fit a full smaller bag of cat food. | Kalei | 2023-03-31 |
| How long will the batteries last, roughly? Assuming I feed the cats 2-3 times in a 24 hour period | 2023-03-30 | This is my second feeder which I have only had for a week. But, the other one (different brand) I had for 5 years and only changed the batteries twice. | E. E. Weaver | 2023-03-30 |
| Will it be difficult to set up this automatic cat feeders? | 2023-03-31 | this setup is still very simple.First set the local time, then set the number of meals and servings.You can also refer to their videos and instructions | Hageman | 2023-03-31 |
| What is the special about this daul cat feeder and the single bowl | 2023-04-20 | This multi cat food dispenser can be applied to 2 pets | rigalay u. | 2023-04-20 |
| What is the special about this daul cat feeder and the single bowl | 2023-04-20 | Video could not be loaded | Petke Technology Co., Limited … | 2023-04-21 |
| What is the special about this daul cat feeder and the single bowl | 2023-04-20 | Video could not be loaded | Petke Technology Co., Limited … | 2023-04-22 |
| Can it be used outside ? | 2022-01-03 | If the plug for electricity is protected from water, I would think so. The plug to the feeder is covered. | Boardergrl | 2022-01-03 |
| Can it be used outside ? | 2022-01-03 | I would imagine so. It can be powered by an electric outlet or batteries. | Christine | 2022-01-03 |
| Can it be used outside ? | 2022-01-03 | I do not think this would hold up well outside as an automatic feeder. unless it is kept in a dry area. | Joan | 2022-01-03 |
| Can it be used outside ? | 2022-01-03 | I wouldn't. Unless it's a dry state. I don't think it's waterproof. | Bob | 2022-01-04 |
| can I use this car feeder automatic to feeder my dogs? | 2023-03-31 | of course this dog feeders are not only suitable for cats but also for puppies.My dog uses it very well, highly recommend this automatic dog feeder | Mclaughlin | 2023-03-31 |
| My cat eats two times a days, 40 grams each portion. Can I set this meal schedule on the feeder? How do I know how to set it right? | 2023-06-17 | You can only set how often your cat will eat. I set 3 feedings for mine ( 6 am, 12 noon and 6 pm). I don't believe you're able to set the amount of food that comes out. You may want to contact the company. Hope this helps. | Linda T | 2023-06-17 |
| My cat eats two times a days, 40 grams each portion. Can I set this meal schedule on the feeder? How do I know how to set it right? | 2023-06-17 | You can set your feeding times and portions | Vince | 2023-06-17 |
| My cat eats two times a days, 40 grams each portion. Can I set this meal schedule on the feeder? How do I know how to set it right? | 2023-06-17 | It might depend on the size of your dry food pieces. When I did mine, I checked to see how much fell each time and then I determined it that way. See how much falls each time. Then measure that to see how much of 40 g that is. And then if it’s 5 g that falls each time you need to set it for eight portions to drop for a total of 40 g. It’s a little bit of trial and error sometimes. | Busyme.ca | 2023-06-17 |
| My cat eats two times a days, 40 grams each portion. Can I set this meal schedule on the feeder? How do I know how to set it right? | 2023-06-17 | I'm not quite sure what 40 grams would look like, but this can be programmed to dispense a larger portion. If it were not large enough the unit could be programmed to dispense another portion 1 minute after the first. It's capable of dispensing 6 different times. It has an instruction booklet to help you program time of feeding and amount of each feeding. I think it would work well for you. | Sue Duca | 2023-06-17 |
| Message volume was loud enough but after changing the batteries the volume reduced so it can barely be heard? | 2023-05-18 | My volume is always fine, but I don’t use batteries, only electric. After a month of hearing my voice 6 times a day I had to take it off. Kitty races to the feeder from wherever just by the sound of the pellets clanging into the stainless dish :-) | Pat | 2023-05-18 |
| Can this auto cat feeder be controlled with aleax? | 2023-03-31 | This is not possible, this is only the ordinary timer cat feeder.but it can feeder your pet automaticly | Tyler Voisine | 2023-03-31 |
| Can the turntable be cleaned? | 2023-04-20 | Yes, it is very easy to clean | loeper k. | 2023-04-20 |
| Can the turntable be cleaned? | 2023-04-20 | Yes of course it can be cleaned, I'd use a wet wipe (no chemicals) or a wet rag. I wouldn't use any chemicals for safety of the pet/pet's | Asha Manes | 2023-04-20 |
| Can the turntable be cleaned? | 2023-04-20 | Video could not be loaded | Petke Technology Co., Limited … | 2023-04-21 |
| Can the turntable be cleaned? | 2023-04-20 | Video could not be loaded | Petke Technology Co., Limited … | 2023-04-22 |
| Why is it that when I set the food to dispense at 12:00, it does it at midnight and not noon! It is a 24 hour clock, so shouldn’t 12:00 be noon? | 2022-01-24 | yes | Donna D | 2022-04-15 |
| Why is it that when I set the food to dispense at 12:00, it does it at midnight and not noon! It is a 24 hour clock, so shouldn’t 12:00 be noon? | 2022-01-24 | I do 2 feeds 12AM and 12pm. I would suggest setting it first thing in the morning just to get the correct timing. I did mine right after 12pm so the machine knew 12am. It is a little tricky but it worked | MIA | 2022-05-25 |
| Why is it that when I set the food to dispense at 12:00, it does it at midnight and not noon! It is a 24 hour clock, so shouldn’t 12:00 be noon? | 2022-01-24 | I think the manual mentioned can set either 12 and 24 hour clock? | Monk | 2023-04-30 |
| What is the difference between the regular and the wifi | 2023-02-23 | One you can control with an App on your phone and one you cant. | Tamra T | 2023-02-23 |
| Do you sell a wet cat food version of this for two cats? | 2023-04-21 | This dual automatic cat feeder is for dry food only, WOPET's brand is on the shelves for wet food pet feeders. Please be patient for a while | Petke Technology Co., Limited … | 2023-04-22 |
| Is it complicated to set the number of meals and servings using this automatic cat feeder? | 2023-04-19 | It's very simple and takes only three steps to set up successfully. First set the local time, then set the feeding time, and finally set the number of servings and you're done! | Gary Land | 2023-04-19 |
| Is it complicated to set the number of meals and servings using this automatic cat feeder? | 2023-04-19 | Video could not be loaded | Petke Technology Co., Limited … | 2023-04-20 |
| Can the volumn of the audio recording be increased? | 2023-05-13 | As far as I can see the volume can't be increased. | Sue Duca | 2023-05-13 |
| It says holds 4L of cat food. What size bag is that? In pounds? | 2022-05-11 | About 8 pounds according to research. We buy in bulk bags so this is an estimation. | K. Cody | 2022-05-11 |
| It says holds 4L of cat food. What size bag is that? In pounds? | 2022-05-11 | It doesn’t hold a whole bag. I wanna say it fits about 4 qts, like a gallon jug of food. Can’t say exactly how many pounds. | Jasmine Fisher | 2022-05-12 |
| It says holds 4L of cat food. What size bag is that? In pounds? | 2022-05-11 | I'm not certain but I think it's about two pounds. | ann j. | 2022-05-12 |
| Hi what is the voltage on it? would this work in 220 voltage? | 2023-05-13 | 120V | Vince | 2023-05-13 |
| How do I assemble this automatic cat feeder for 2 cat | 2023-04-22 | Sorry but all is know is that there is a maximum of 6 feedings, you determine the time of day for those feedings, how many you choose to have. When the pellets drop down into the stainless steel dish, my cat come running like a bullet. If you have 2 cats they will both head for it! | Pat | 2023-04-22 |
| Does it alert you if the food doesnt dispense? | 2022-08-04 | No, but it’ll show a red indicator that the food is low | Jerry | 2022-08-04 |
| How much food does it dispense per scheduled feeding? | 2022-08-04 | You program the amount per the size you want. Very easy. | Chance | 2022-08-04 |
| How much food does it dispense per scheduled feeding? | 2022-08-04 | For my dry food, one portion was less than 1/8 cup. You can Press the down arrow twice, quickly, and one portion will be manually ejected. Knowing that, you can determine how many portions per day to give. | Pat | 2022-08-04 |
| How much food does it dispense per scheduled feeding? | 2022-08-04 | You program the amount of food and how many times per day you want it to dispense. Our feeder is outside and we have 2 cats, but a couple of strays know our feeding schedule so we dispense extra! | K. Cody | 2022-08-04 |
| How much food does it dispense per scheduled feeding? | 2022-08-04 | It can dispense as much as you want. Each feeding time has a setting for the amount of portions that it dispenses. You can increase and decrease the amount dispensed by raising or lowering the portions. Obviously, the higher the number of portions at each feeding, will effect the length of time it will last (number of days). We feed two cats and therefore we dispense more portions at each feeding and it still lasts about 5 days. | Keith A. Fousek | 2022-08-04 |
| How much food does it dispense per scheduled feeding? | 2022-08-04 | Not much at portion setting 1. It's a couple tablespoons. You have the ability to set it for up to 6 portions at each feeding time and you can set it for up to 6 feedings a day. There is a lot of flexibility with it. | Deborah A… | 2022-08-06 |