| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| can you request 25ft solar wire? | 2023-04-06 | The cable from panel to camera is a micro-USB connector so if you need to extend it to 25ft you can as long as power loss is not that great. Normal solar panel cable is about 10 feet or you can always power it conventionally since includes USB-A to micro-USB cable. | Ensign.Fodder | 2023-05-10 |
| Will this pan and follow people as they move? | 2023-03-11 | Yes, my camera without solar panel but same camera does pan an move on itself to follow humans. There is a setting on it an have it give u notifications for human movement and if want to follow the subject by itself or not, also a setting to turn it on or off for just human movement and u can either set 3 different sensitivity,(low, medium, high), or you can make a custom version it says. I haven’t tried any customs. So yes camera does follow humans or how ever you would like to set it. Hope answered ur ? | thomas n. | 2023-03-12 |
| Will this pan and follow people as they move? | 2023-03-11 | No. Its controlled by you off the app | Leandra | 2023-03-12 |
| Will this pan and follow people as they move? | 2023-03-11 | No it does not, you can only move it through the app. | Kirill | 2023-05-10 |
| What is the difference between the G2 camera and D2 camera? | 2023-03-15 | There is no difference in functionality, just in appearance If there are any questions, Just Email us We always endeavor to assist our customer with the best of our service. Daisy Support@aomeisi.vip Things changing !! | HS Electronic | 2023-03-21 |
| Would I be able to view the camera while im at work? 20 miles away | 2023-05-09 | Yes you can | Jimmy Jurado | 2023-05-09 |
| Would I be able to view the camera while im at work? 20 miles away | 2023-05-09 | As long as you have a smart device such as a phone or a tablet you can view it. You can also control the camera and point it wherever you want. It is a great security camera and has a very nice view. | Steven kb5ypj | 2023-05-09 |
| Would I be able to view the camera while im at work? 20 miles away | 2023-05-09 | Absolutely, Cloudedge has deployed multiple cloud servers worldwide. As long as you set up the camera and keep it connected to WiFi, you can watch the camera's image on your phone. Even on the other side of the world. If there are any questions, Just Email us We always endeavor to assist our customer with the best of our service. Daisy Support@aomeisi.vip Things changing !! | HS Electronic | 2023-05-10 |
| Would I be able to view the camera while im at work? 20 miles away | 2023-05-09 | Yes. During setup you get the camera logged into you home Wi-Fi and you pair the camera to the CloudEdge application on your phone. So even when your phone is not connected to your Wi-Fi, the phone application can establish a link to the camera. | Joe H. | 2023-05-12 |
| How many cameras can the app support? For example if I biy 3 cameras can I view all 4 on a quad split screen? | 2023-04-13 | The app looks like it has a checkerboard layout option so some level of multiview is possible but would not expect more then four. | Ensign.Fodder | 2023-05-10 |
| How many cameras can the app support? For example if I biy 3 cameras can I view all 4 on a quad split screen? | 2023-04-13 | Cannot view images from multiple cameras at the same time, currently only supports playing images from one camera If there are any questions, Just Email us We always endeavor to assist our customer with the best of our service. Daisy Support@aomeisi.vip Things changing !! | HS Electronic | 2023-05-22 |
| How much is the cloud service? | 2023-03-21 | Pricing varies depending on whether you want alarm recording (currently $2.99/mo for 3-day overwrite) or all-day recording (currently $3.99/ mo for 3-day overwrite). You can choose longer overwrite times and get discounts by paying seasonally or annually. If you don’t use your camera all of the time, you can activate cloud storage as needed for a month at a time. | Lisa | 2023-03-21 |
| When set on continuous recording, can one view any previous days recording from one's phone? | 2023-05-11 | The video history depends on the available memory of the SD card. I haven’t tested how many hours a card holds as I use motion detection to record. I imagine continuous recording could be stretched by using lower quality resolution. | Brent Thompson | 2023-05-11 |
| Do I have to subscribe to the cloud service to use the camera? | 2023-02-13 | No | Leandra | 2023-03-12 |
| Does the app support multiple cameras? | 2023-05-10 | The app (CloudEdge) presents that it does via locations (like home) and rooms (like living room) structure. Having not received mine when ordered, I am checking the manual and the app. Product page listing says max limit of 50 devices per CloudEdge account. | Ensign.Fodder | 2023-05-10 |
| Do I need to pay an annual fee to use the app？ | 2023-02-13 | No | Leandra | 2023-03-12 |
| With out any subscriptions, can it still record motions? If yes, for how long and are there any intervals in the recording? | 2023-05-24 | You can insert a MicroSD card and record locally without a subscription. Of course, if someone steals the camera, the recording is also gone. I got a 64GB card for my camera. It may take a bigger card, but I don't know. But 64GB can hold a fair amount of video. You can set the camera to motion detection and 10, 20 or 30 seconds. There may be other intervals and modes. | Joe H. | 2023-05-26 |
| What voltage does this run on? | 2023-02-13 | 5V at 2 A if charging off power brick before deploying or running inside. | Ensign.Fodder | 2023-05-10 |