| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Can you use this by laying it flat on a surface? Can you charge and use it at the same time? | 2020-07-20 | The monitor will work laying it flat on a surface and yes, you can charge it and use it at the same time. | Marcus Aurelius52 | 2020-07-20 |
| Can you use this by laying it flat on a surface? Can you charge and use it at the same time? | 2020-07-20 | Yes, for both of your questions 😁 | meggles | 2020-07-20 |
| If I purchase another camera and monitor can I use both monitors and Both cameras in the same monitor? | 2023-06-16 | I believe because two cameras come out in the settings, I only have one. | Yank Montano | 2023-06-17 |
| If I purchase another camera and monitor can I use both monitors and Both cameras in the same monitor? | 2023-06-16 | NO, this product only supports the camera of this product, and cannot support cameras of other brands or other models of BOIFUN. Currently, we are not selling additional cameras separately, and it is expected that they will be on sale by the end of the year. Thank you for your support to BOIFUN | Amazon Customer | 2023-06-20 |
| Can you mount the camera monitor to the wall? | 2023-03-28 | Dear customer, thank you for your support to BOIFUN: NO, the night vision function can be used alone without turning on the night light. The night light can be turned off. | Boifun Tech | 2023-04-17 |
| Desde la app se puede saber cuántos dispositivos o celulares están conectados? | 2023-06-16 | Hello dear costumer, I'm a bit unclear about what you mean, but I hope the following content can help you: Only by downloading the APP and scanning the QR code of the user's APP through the camera, the user has the right to use the APP function. If you have any questions, you can contact our after-sales service team. Here is the QA section, due to system settings, I cannot communicate with you further. Thank you for your support to BOIFUN. | Amazon Customer | 2023-06-21 |
| Does this product have vox? | 2023-04-21 | YES，this baby monitor have vox function | Boifun Tech | 2023-05-10 |
| Why is the camera portion in my soons room beeping? | 2023-05-25 | Dear customer, since we can't know the problem you describe specifically, and because we can't receive videos and pictures in QA, we suggest you contact the seller directly through Amazon, and our after-sales service team will provide you with 1V1 service. | Boifun Tech | 2023-05-26 |
| If I have 2 cameras paired but can only hear one camera unless I switch to the other. Can it automatically scan back and forth between both cameras? | 2023-05-06 | Hello Dear Costumer, On the fifth page of the US specification manual, there is an introduction of "CONNECTING TWO CAMERAS TO THE DISPLAY". Since there are special identifiers in the description, I cannot reply you in QA. Or you can directly contact our after-sales service email: admin@boifun.net | Boifun Tech | 2023-05-10 |
| Can you pair the camera from the model 2S with this model? | 2023-05-06 | NO | Boifun Tech | 2023-05-08 |
| Can you pair the camera from the model 2S with this model? | 2023-05-06 | NO, The cameras of baby 2S and baby 6T cannot be used interchangeably | Boifun Tech | 2023-05-10 |
| Do you need to have the night light turned on for the night vision to work? | 2023-04-12 | No you don't. | Annette | 2023-04-12 |
| Do you need to have the night light turned on for the night vision to work? | 2023-04-12 | No. It has night vision, pretty clear so far during both day and night. The night light can be turned off and on. The “monitor on” indicator light on the camera itself can also be turned off so the kids don’t know when you’re watching and it doesn’t distract during sleep. So far best monitor I’ve had, just hope it lasts over the 1-2yr mark that my old V Tech broke on me. | Mey Martinez | 2023-04-13 |
| Do you need to have the night light turned on for the night vision to work? | 2023-04-12 | Dear customer, thank you for your support to BOIFUN: NO, the night vision function can be used alone without turning on the night light. The night light can be turned off. | Boifun Tech | 2023-04-17 |
| Is it ok to keep camera on all the time (it mounted high in the wall ) . Is camera transmit radio waves when monitor is off ? | 2022-11-13 | Dear friend, Hi, thanks for your inquiry. 1. In VOX mode, the screen of the baby monitor will sleep to save power. Once a sound is detected, the screen will be activated automatically, you don’t have to stare at the screen all the time, you will have more private time to focus on what you love. 3. please feel free to contact us: admin@boifun.net | Boifun Smart Home | 2022-11-14 |
| Is camera ( transmitter) emit any emf waves when monitor ( receiver) is off and only vox mode ? is camera by itself emits any emf when on by itself ? | 2022-11-13 | LOL, every electronic will create an EMF. Better throw your phone away too. | TA Ling | 2022-11-14 |
| Does the Super king has an app as well | 2023-06-07 | not that I know of | goddess | 2023-06-07 |
| Does this support 5G wifi | 2023-04-20 | Yes I have 5g | Alyssa | 2023-04-20 |
| What is the expected lifetime of the battery? I've owned this for 10 months and my battery will no longer charge, only works when plugged in. | 2020-08-11 | The same thing happened to me! | christina rivero | 2020-08-11 |
| Does this require a subscription to use? | 2023-04-21 | No. Doesn’t even require WiFi. | stm0041 | 2023-04-22 |
| Does this require a subscription to use? | 2023-04-21 | NO, no subscription required, out of the box. Thank you for your support to BOIIFUN | Boifun Tech | 2023-04-26 |
| I need to adjust how much the camera microphone picks up. The camera says baby is crying but it’s the nursery sounds that are playing | 2023-03-21 | Enter The Monitoring Screen: Click The Setting Icon In The Upper Right Corner—Alarm Management—Sound Alarm You Can Set The Sensitivity Of Noise Detection And The Switch Of Crying Detection | Boifun Tech | 2023-03-23 |
| Can you hear the monitor on your phone if you are in another app or do you have to have the cloud app on the screen? | 2023-05-03 | I can't answer that with 100% accuracy because I don't use the sound, but with motion, you don't have to have the app open. It just alerts me every time there's movement. I'm guessing it would be the same with sound. | Annette | 2023-05-03 |
| Can you hear the monitor on your phone if you are in another app or do you have to have the cloud app on the screen? | 2023-05-03 | YES, the mobile APP can run in the background, and can receive prompts from the camera normally. | Boifun Tech | 2023-05-10 |
| Does it record motion? | 2023-05-13 | it does as long as you put a micro sd card in the camera | calissa | 2023-05-13 |
| Does it record motion? | 2023-05-13 | YES, The baby monitor supports video recording and playback. Storage via SD card or cloud storage | Boifun Tech | 2023-05-15 |
| Does it record motion? | 2023-05-13 | Yes, if you use an SD card | Annette | 2023-05-15 |
| El monitor funcionar sin wifi? | 2023-06-15 | Hay dos formas de conectar y utilizar este producto: ①La conexión entre la cámara y el monitor no necesita usar wifi. ②Se requiere WiFi cuando la cámara está conectada al teléfono móvil | Boifun Tech | 2023-06-16 |