| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| How to connect and set up the 4g lte cellular security camera? | 2023-02-22 | Video could not be loaded | ieGeek Direct | 2023-02-24 |
| Can this surveillance security cameras connect to wifi? | 2023-02-23 | Hi there! Thanks for your question. This outdoor camera can only use 3G/4G mobile network, it does not support WiFi connection. Any more questions, please feel free to contact our after-sales team: service@iegeek.com. Good day!——Action from ieGeek family | ieGeek Direct | 2023-02-24 |
| How to reset the 4G wireless security camera? | 2023-02-22 | Video could not be loaded | ieGeek Direct | 2023-02-24 |
| Can I use this cellular camera in other countries? | 2023-02-22 | The security camera is suitable to use in the American areas, only US, this camera is US version. Other countries are incompatible. Any more questions, please feel free to contact our after-sales team: service@iegeek.com. Good day!——Action from ieGeek family | ieGeek Direct | 2023-02-24 |
| How should I install my solar panel to absorb sunlight more adequately? | 2023-02-23 | Video could not be loaded | ieGeek Direct | 2023-02-24 |
| How many persons can I share the camera with? And can they use the apps at the same time? | 2023-02-23 | Hi there! Thanks for your question. There is no limit to the number of shared devices, but multiple people are supported to view the camera at the same time. Any more questions, please feel free to contact our after-sales team: service@iegeek.com. Good day!——Action from ieGeek family | ieGeek Direct | 2023-02-24 |
| Is this prepaid sim card? how does the data plan charge? | 2023-02-22 | Hi there! Thanks for your question. It is a prepaid SIM card included 100M cellular data. The fee for cellular data is dollar 15.99/3GB/30-day. Any more questions, please feel free to contact our after-sales team: service@iegeek.com. Good day!——Action from ieGeek family | ieGeek Direct | 2023-02-24 |
| What's in the box? | 2023-02-22 | Video could not be loaded | ieGeek Direct | 2023-02-24 |
| Which operators does this 4G outdoor camera support? | 2023-02-23 | Hi there! Thanks for your question. ieGeek no wifi security camera supports 4G network of Verizon, T-Mobile and AT&T. Along with this wireless outdoor camera, you will get a SIM card with 100M free data,if you needed, you can renewal more data plan in the app with lower price. Any more questions, please feel free to contact our after-sales team: service@iegeek.com. Good day!——Action from ieGeek family | ieGeek Direct | 2023-02-24 |
| Is 4g lte cellular solar powered battery camera zy-g1 wireless? | 2023-02-23 | Yes, the security cameras wireless outdoor is 1OO% wire-free, powered continuously by solar panel and built-in 10000mAh batteries(Rechargeable, Not Replaceable ). Any more questions, please feel free to contact our after-sales team: service@iegeek.com. Good day!——Action from ieGeek family | ieGeek Direct | 2023-02-24 |