| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Is this iOS-compatible? ty | 2023-06-16 | DON’T BUY. DOES NOT WORK. DON’T WASTE YOUR MONEY!! | KL | 2023-06-16 |
| Is this iOS-compatible? ty | 2023-06-16 | The app “WYZE” is available at the Apple App Store so consequently is IOS compatible | Alexron | 2023-06-16 |
| Is this iOS-compatible? ty | 2023-06-16 | Hello! Yes, you can download the app from the App Store. | Josan A. Wyze | 2023-06-18 |
| Is this iOS-compatible? ty | 2023-06-16 | Yes, the Wyze App where you'll need to setup the Wyze Plug Outdoor is compatible with iOS 14+. | Maricar P. Wyze | 2023-06-19 |
| does it have an on/off button for each outlet directly on the box that can pushed manually? | 2023-04-13 | Yes, it has separate push buttons for each outlet and the box is paired to your network using one of the buttons. There is also numbering on the box so that you know which outlet is 1 and which is 2. | Cleon | 2023-04-13 |
| does it have an on/off button for each outlet directly on the box that can pushed manually? | 2023-04-13 | Yes there are 2 buttons on the top of the box. There are also blue LEDs that indicate the state of the switch. | Nigel | 2023-04-13 |
| does it have an on/off button for each outlet directly on the box that can pushed manually? | 2023-04-13 | Yes it does :) | Bianca Sizemore | 2023-04-13 |
| does it have an on/off button for each outlet directly on the box that can pushed manually? | 2023-04-13 | Yes | Tim | 2023-04-13 |
| does it have an on/off button for each outlet directly on the box that can pushed manually? | 2023-04-13 | No... supposedly you can turn it off and on with the app, but I never could get it to work. Junk! | James Stanley | 2023-04-13 |
| does it have an on/off button for each outlet directly on the box that can pushed manually? | 2023-04-13 | No, it doesn't have a on-off switch on the box. | HP | 2023-04-13 |
| does it have an on/off button for each outlet directly on the box that can pushed manually? | 2023-04-13 | Yes | TCAZ | 2023-04-13 |
| How long does this store energy monitoring data (months)? | 2023-01-24 | I was unable to configure this device, so I returned it. I was very dissatisfied with the purchase. Setup or configuration is very difficult. | CEY | 2023-01-24 |
| Can I program this to someone else's Alexa account? | 2022-12-05 | You can program it to any account by installing the Wyze skill on Alexa. I don't understand what you are trying to do. Two accounts or as a gift? | RJ | 2022-12-05 |
| Can I program this to someone else's Alexa account? | 2022-12-05 | You'll need to set up the Wyze app, but then you can link it to any Alexa account in the Alexa app. | MarkW | 2022-12-05 |
| Can I program this to someone else's Alexa account? | 2022-12-05 | Yes, you can link it with someone else's Alexa. | Maricar P. Wyze | 2022-12-05 |
| Can I program this to someone else's Alexa account? | 2022-12-05 | I was unable to pair this plug with my wifi, returned product. As far as your question, I don't see any reason why not. You have to have the Wyze app before the Alexa app will see it. | Zoo | 2022-12-08 |
| Can i use the wyze app without creating an account with wyze ? i would prefer not creating an account | 2023-05-28 | You need to so it will keep your settings in the cloud | Zambrana Perez | 2023-06-10 |
| How to change to a different router without a hard reset? | 2023-03-17 | Currently, the only way to connect them to your new WiFi is by re-adding the device to your Wyze App. | Maricar P. Wyze | 2023-03-22 |
| Is it 110-220v? | 2023-05-10 | It's 110 | RJ | 2023-05-10 |
| Is it 110-220v? | 2023-05-10 | 110 | antzrus | 2023-05-10 |
| Is it 110-220v? | 2023-05-10 | look at the plug, that is 110. | Wep | 2023-05-10 |
| Is it 110-220v? | 2023-05-10 | 120v | cc | 2023-05-10 |
| Is it 110-220v? | 2023-05-10 | Wyze Plug Outdoor is certified to work with 110V. We do not recommend using the outdoor plug with 220V, or anything higher than 110V. | Maricar P. Wyze | 2023-05-15 |
| Is there a way to mount this to the wall? | 2022-12-21 | There are no mounting holes. You may be able to use outdoor double sided tape or perhaps velcro (if they make outdoor velcro). Keep in mind the cord for the plug is about 6" long and there may not be enough length to mount it to a wall. Perhaps offset from the wall. | CRS | 2022-12-21 |
| Is there a way to mount this to the wall? | 2022-12-21 | We suggest vising our Forums page to check what worked for other users. You may go to forums.wyze.com | Maricar P. Wyze | 2022-12-21 |
| Is there a way to mount this to the wall? | 2022-12-21 | It has a single keyhole type hole in the back to hook onto a screw. | Wep | 2022-12-21 |
| Is there a way to mount this to the wall? | 2022-12-21 | It's very lightweight so mine is simply hanging from the plug. There is no hole so I would use zipties and screws or staples for a more permanent solution. | Sir Kilowatt | 2022-12-22 |
| what is effective range of the Wyze outdoor outlets? How far away from home wifi do they work reliably? | 2022-11-21 | Because the Wyze plugs operate on the 2.4GHz band of your Wi-Fi router, much depends on obstacles between the router and the plugs as well as line of sight. Any metal walls between the router and the plugs will negatively affect the range. I have been able to get the plugs to work out to about 100' with a metal roof covering where the plugs are installed. | bassn386 | 2022-11-21 |
| what is effective range of the Wyze outdoor outlets? How far away from home wifi do they work reliably? | 2022-11-21 | Range will depend on your router. Better routers will give more range. Also depending on what might be in the way of the signal. Things that interfere with the signal like walls, aluminum siding, or bricks. If you want to find out in your case take your cell and make sure you are connected to the 2.4 band then walk around with your cell watching wifi strength. If you can use your cell wifi the wyze should work | CRS | 2022-11-21 |
| what is effective range of the Wyze outdoor outlets? How far away from home wifi do they work reliably? | 2022-11-21 | Wyze Plug Outdoor has long-range WiFi to ensure it can be used in many locations. It can reach up to 300 feet in an open environment but the exact distance will depend on the location (how many walls between the hardware, the building materials, etc.). | Maricar P. Wyze | 2022-11-23 |
| Can this plug be used to turn the circuit off if there is a load after a certain time? | 2023-03-14 | Yes, if I understand your question, one of mine turns my landscape lights off at a predetermined time. | Buddy | 2023-03-14 |
| Can this plug be used to turn the circuit off if there is a load after a certain time? | 2023-03-14 | There's currently no rule available to turn it off if there's a load after a certain time, you can only set an On/Off schedule. | Maricar P. Wyze | 2023-03-15 |
| Can this plug be used to turn the circuit off if there is a load after a certain time? | 2023-03-14 | Yes, a timer can be set to turn the circuit off after x:x (hr:mins). Although another method is to establish a rule (scene) to turn the circuit on at a specific time or at set rise/set and then off at a specific time or sun rise/set. The rule method allows the option to select the days of the week to the rule execution. | Herbert Bridges | 2023-03-15 |
| Can I create my own app for this device, when Wyze no longer exits | 2023-05-28 | I don’t think so and I don’t think WYZE is going out of business. Can you really substantiate that? That’s like thing the sun isn’t coming up tomorrow. Possible but unlikely. We’re running 31 Wyze devices at home and there is nothing I can think is a better value! | Michael D | 2023-05-28 |
| Can this handle 5 christmas inflatables? i'm not sure what the motors are the boxes say fan blown but don't have any hp info. 4 of them are around 6ft | 2022-12-10 | Mine is handling two of them. I think it would be fine. | The Har | 2022-12-10 |
| Can this handle 5 christmas inflatables? i'm not sure what the motors are the boxes say fan blown but don't have any hp info. 4 of them are around 6ft | 2022-12-10 | It is rated for 15 Amps so anything that works on a standard 15 Amp line should be ok Simple test: if all your xmas stuff blows the breaker then don't use the switch. LOL | Ed | 2022-12-11 |
| Can the app be programmed to alert me if the outlet turns on and does not sense a load? | 2022-12-12 | That might be possible, but it would depend on either Alexa or Wyze to notify you... The device itself is only a smart power plug with on off power... | Mike C | 2022-12-12 |
| Can the app be programmed to alert me if the outlet turns on and does not sense a load? | 2022-12-12 | no | RJ | 2022-12-12 |
| Can the app be programmed to alert me if the outlet turns on and does not sense a load? | 2022-12-12 | While I think Wyze would need to answer this, I'm pretty confident the answer is no. | MarkW | 2022-12-12 |
| Can the app be programmed to alert me if the outlet turns on and does not sense a load? | 2022-12-12 | You are asking a lot of a sub $20 smart switch. It does not sense load. It is just a weatherproof smart switch that can be controlled from your phone and Alexa. | Pleasant Valley Sunday | 2022-12-12 |
| Can the app be programmed to alert me if the outlet turns on and does not sense a load? | 2022-12-12 | I have not had the outlet alert me that there is no load on it. | Veetuch | 2022-12-12 |
| Can i use while away from home? i wish to turn on a pump while i am away. wyze will be on my wifi but i won't be. | 2022-11-07 | Yes. I run my pool pump and outdoor lighting with these plugs/switches. You can use the wyze app or link wyze through alexa or Google home. I run my pump on a timer during pool season. Just make sure the plug part is pointed down. I got one full of water and it stopped working but once it dried out; it still works. So they work outside just fine. I hope that helps. | Mark Lilly | 2022-11-07 |
| Can i use while away from home? i wish to turn on a pump while i am away. wyze will be on my wifi but i won't be. | 2022-11-07 | It depends on the electric pull of the pump you are using. As long as your pump is under the 15A Max with Overload Protection and most important, 1/2 HP Max Motor, you should be fine. | JTA | 2022-11-07 |
| Can i use while away from home? i wish to turn on a pump while i am away. wyze will be on my wifi but i won't be. | 2022-11-07 | Yes you can 100%. I use it for lights and it's controllable with an app. | barry mcdougall | 2022-11-07 |
| Can i use while away from home? i wish to turn on a pump while i am away. wyze will be on my wifi but i won't be. | 2022-11-07 | Yes. Assuming you have a smartphone, you can download the Wyze app to your phone and send on/off commands over the phone's broadband (4G, 5G) network. You will see the status change in the app. You could also set up a schedule to control the plug on/off. | Rob | 2022-11-07 |
| Can i use while away from home? i wish to turn on a pump while i am away. wyze will be on my wifi but i won't be. | 2022-11-07 | I turned my WiFi off and was still able to turn it on or off in the Wyze app | Frank | 2022-11-07 |
| Can i use while away from home? i wish to turn on a pump while i am away. wyze will be on my wifi but i won't be. | 2022-11-07 | Yes. As long as you have internet access and your plugs are connected, you can turn them on and off remotely. You can also set a schedule if that would work in your situation. | MarkW | 2022-11-07 |
| Can i use while away from home? i wish to turn on a pump while i am away. wyze will be on my wifi but i won't be. | 2022-11-07 | Yes, you can control the Wyze Plug Outdoor remotely or set a schedule. | Maricar P. Wyze | 2022-11-07 |
| Can i use while away from home? i wish to turn on a pump while i am away. wyze will be on my wifi but i won't be. | 2022-11-07 | I am not sure if Wyze is accessible remotely but Alexa is so in my case I use Alexa to control on and off | Steve85249 | 2022-11-07 |
| Can i use while away from home? i wish to turn on a pump while i am away. wyze will be on my wifi but i won't be. | 2022-11-07 | That’s how I have mine setup. You can set a schedule through the app or Alexa. Each outlet can be programmed independently also. | CaptCode3 | 2022-11-07 |
| Can i use while away from home? i wish to turn on a pump while i am away. wyze will be on my wifi but i won't be. | 2022-11-07 | yes, the Wyze app on your phone will allow you to do this. As long as Amazon Web Services is up and running you are good to go. I use it to turn off a fountain from anywhere I travel. | Ed | 2022-11-08 |
| Does this come with the mac address of the device? i can't add devices to my network without it. | 2022-12-06 | Yes, the MAC address is located on the back of the unit. | Maricar P. Wyze | 2022-12-06 |
| Is it possible to automate using energy monitoring values? | 2023-06-16 | That would be a function of the app used. The plug turns on and off and the Wyze app is pretty simple. The smart app (PA) would have to support that functionality | Steve85249 | 2023-06-16 |
| Is it possible to automate using energy monitoring values? | 2023-06-16 | I don't see a way to do that. You can use "has been on for" and "has been off for", but that seems to be the closet thing. You can also link devices together with a rule to turn on or off with another device. And, of course, do time-based things. | Borg | 2023-06-16 |
| Is it possible to automate using energy monitoring values? | 2023-06-16 | I could get this device to work, I returned it. | Hercules | 2023-06-16 |
| Is it possible to automate using energy monitoring values? | 2023-06-16 | only on Thursday | Edward Neal | 2023-06-16 |
| What is country of origin ? | 2023-05-12 | China | Rhonda Ice… | 2023-05-12 |
| What is country of origin ? | 2023-05-12 | I believe all Wyze products are manufactured in China. | CRS | 2023-05-12 |
| What is country of origin ? | 2023-05-12 | It was made in China. | Herbert Bridges | 2023-05-12 |
| What is country of origin ? | 2023-05-12 | Hello! They're made in China. | Josan A. Wyze | 2023-05-14 |
| Will it remember the timer on/off schedule even if it loses power or WiFi? | 2023-06-10 | Yes, there is a special setting you can setup with a power on or off setting that will work without internet. But that setting isnt easy to change like the Rules; the Rules do specifically require internet for operation. | Tom | 2023-06-10 |
| Will it remember the timer on/off schedule even if it loses power or WiFi? | 2023-06-10 | Yes it does. I assume the settings are actually stored in the Wyze app. | Cleon | 2023-06-10 |
| Will it remember the timer on/off schedule even if it loses power or WiFi? | 2023-06-10 | Yes | Zambrana Perez | 2023-06-10 |
| Does this timer remember the time and program in case of power outage and if yes for how long? | 2023-03-15 | Yes. The settings are tied to the app, not the device, so once power is restored and the plug reconnects to your wifi, the next setting will be triggered at the scheduled time. | anonymous_in-NS | 2023-03-15 |
| Does this timer remember the time and program in case of power outage and if yes for how long? | 2023-03-15 | Yes, it will remember the schedule/rules set as long as the device has not been reset. | Maricar P. Wyze | 2023-03-15 |
| Does this timer remember the time and program in case of power outage and if yes for how long? | 2023-03-15 | I haven't had any issues but the interval is set up by the app and Alexa if you use it. This device expects a software control. Any issue would be in app or wifi connection and not so much with the device | Steve85249 | 2023-03-15 |
| Does this timer remember the time and program in case of power outage and if yes for how long? | 2023-03-15 | The app on your phone controls all of the settings on the plug. Do power outages do not adversely affect the unit. | JTA | 2023-03-15 |
| Does this timer remember the time and program in case of power outage and if yes for how long? | 2023-03-15 | Don’t buy. It has never worked right and given me nothing but problems. Waste of my money. | KL | 2023-03-16 |
| Does it monitor the energy usage of each outlet separately, or does it monitor both outlets together? | 2022-11-18 | Yes it’ll read each individually then give you the totals of both as a whole as well. | Meg | 2022-11-18 |
| Do you get a notification if the device plugged into it stops drawing power? Basically an off notification for equipment failure. | 2023-04-27 | Don’t know as I haven’t had that experience. | Herbert Bridges | 2023-05-12 |
| Can I use multiple schedules to turn off power to my hot tub overnight and in the afternoon during peak rate electric ? | 2023-06-13 | Yes, the plug allows you to add multiple schedules. | Robert C | 2023-06-13 |
| Can I use multiple schedules to turn off power to my hot tub overnight and in the afternoon during peak rate electric ? | 2023-06-13 | There are a variety of actions you can schedule in the wyze app. the nice feature of this plug is each receptical is independent so they can have separate schedules | J. West | 2023-06-13 |
| Can I use multiple schedules to turn off power to my hot tub overnight and in the afternoon during peak rate electric ? | 2023-06-13 | You can turn ON, OFF manually or use the timer setting or you can use their "vacation mode" random on and off times. This plug doesn't let you set times on your schedule as the indoor Wyze wifi plugs.. I hope Wyze corrects this issue. | Ernie N. | 2023-06-14 |
| There is a review saying that this plug can be programmed to operate based on triggers from other devices. Can someone explain how that works? | 2023-03-08 | Mine is used through Alexa | Rhonda Ice… | 2023-03-08 |
| There is a review saying that this plug can be programmed to operate based on triggers from other devices. Can someone explain how that works? | 2023-03-08 | I don't use rules much so this isn't a detailed rule. Your Wyze camera detects motion so it tells the plug to turn on and supply power to a light, radio, or anything else left on in the plug that doesn't digital on. All there devices interact and can impact them in some way. | CRS | 2023-03-08 |
| Can this be used without Wyze app? | 2023-06-14 | You have to use the app to setup the device, but yes you can turn each plug on and off using buttons on the front. | Bradley | 2023-06-14 |
| Can this be used without Wyze app? | 2023-06-14 | I’m not sure if this will answer your question. When you put the Wyze plug into a receptacle, a little blue light will go on that triggers pairing mode. From there, you use the app to connect the plug to your network, set up schedules, etc. If you don’t do those things, then I don’t believe the Wyze plug will have much functionality beyond being a tap or extender. You’ll be able to manually turn on & off whatever is connected to it, but not much else. | Placeholder | 2023-06-14 |
| Is this a surge protector? Should I plug my ev to this? | 2023-02-15 | It is not a surge protector but I plugged a surge protector into them and I used that to power my device. | Kevin Smith | 2023-02-15 |
| Is this a surge protector? Should I plug my ev to this? | 2023-02-15 | No, this is not, and does not act as, a surge protector. If by EV, you mean an electric vehicle, I would not advise it. but Wyze might be a better source for that info. | MarkW | 2023-02-15 |
| Is this a surge protector? Should I plug my ev to this? | 2023-02-15 | Your EV should use an specific connector to use. This is device is for regular 120VAC connections. | CEY | 2023-02-16 |
| Is this a surge protector? Should I plug my ev to this? | 2023-02-15 | EVs, or electrical vehicles, require special charging stations and 240V outlets. This Wyze Plug outdoor is not what you need for charging your EV. This device is also not considered a surge protector. | R. G. Lum | 2023-02-16 |
| Is this a surge protector? Should I plug my ev to this? | 2023-02-15 | It's not a surge suppressor. It is a 15A capable | RJ | 2023-02-16 |
| Is this a surge protector? Should I plug my ev to this? | 2023-02-15 | This is not designed for an EV charger. Post this question on a Wyze forum. | Michael D | 2023-02-16 |
| Is this a surge protector? Should I plug my ev to this? | 2023-02-15 | it is not a surge protector | rndy giles | 2023-02-16 |
| Can you download the power consumption data (ie to a csv, txt, or xlsx format)? | 2022-12-26 | I have yet to find any usage report exporting. And sadly the montly usage resets automatically and i still havent found a way recover the past data | Tom | 2022-12-26 |
| Can you download the power consumption data (ie to a csv, txt, or xlsx format)? | 2022-12-26 | I highly doubt it. This is just a weatherproof on/off switch. | Pleasant Valley Sunday | 2022-12-27 |
| Can you download the power consumption data (ie to a csv, txt, or xlsx format)? | 2022-12-26 | Currently, the data is cannot be downloaded. We can forward this feedback to our product team, but the best way to get ideas on our official Wishlist is through our forums where users can post and vote for feature requests. Our product team provides public updates as ideas and requests are reviewed. Take a look and post your idea or vote for similar ones so we have better visibility. You can visit the Wishlist here: https://forums.wyzecam.com/c/wishlist | Maricar P. Wyze | 2022-12-29 |