| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| We used one full battery cycle and the camera died, we have plugged it in with the cord that came with and after charging, it dies instantly, help? | 2023-01-29 | Charging with a 5v1A adapter. | ZHETU | 2023-02-13 |
| We used one full battery cycle and the camera died, we have plugged it in with the cord that came with and after charging, it dies instantly, help? | 2023-01-29 | Same thing happen to mine. We’re you about to get it fixed | Dwayne | 2023-04-16 |
| will it still take pictures / video beyond 10 meters ? | 2023-04-11 | Yes, if your wifi signal is strong enough | lujuan | 2023-04-19 |
| Do you need a special Camera charger wire or electric ac plug to charge the camera? | 2023-01-15 | The charger comes in the box with the bird feeder! | Kaitlyn Reader | 2023-01-15 |
| Does this continuously record video, or is there an option to do so? How long is each video file? | 2023-01-05 | I returned this item. The camera didn’t work if it was inside the feeder. It only worked outside of the feeder. | CathyCav | 2023-01-05 |
| Does this continuously record video, or is there an option to do so? How long is each video file? | 2023-01-05 | The bird feeder with camera comes with a PIR motion detection shooting function, which will record only when motion is recognized, and will not always record. And you can set the sensitivity of PIR, the recording length is generally 10-20 seconds, you can also manually set a longer recording time. | ZHETU | 2023-02-13 |
| Does this have any AI to identify bird species? | 2023-02-19 | No, it does not. It’s basically the same as a Ring camera. | HK | 2023-02-20 |
| How much is the cloud service? | 2022-12-01 | smart bird feeder equipped with 32G SD card for you,save photos&videos for free SD card.or you can chose cloud service (7-day free),You can also choose the cloud service for $2.99 per month for the basic version, $4.99 per month for the premium version, and $7.99 per month for the professional version | ZHETU | 2022-12-01 |
| Will this work without a wifi connection? | 2023-03-26 | No,if not have Wi-Fi you didn’t see the Cramer ,but the bird house can work. | Fang | 2023-03-26 |
| Will this work without a wifi connection? | 2023-03-26 | Needs wifi. Camera failed No support from seller. Amazon backed the product | Amazon Customer | 2023-03-26 |
| Does it use rechargeable AA batteries so you can just swap batteries instead of plugging it in? | 2023-01-29 | There are no batteries that are removable. It must be plugged in for charging. The charge lasts about a week at our house and the camera is very easy to remove from the feeder. The camera has needed a wipe from a lens cleaner on occasion which I do whenever I take it out to charge. | Brian | 2023-01-29 |
| Does it use rechargeable AA batteries so you can just swap batteries instead of plugging it in? | 2023-01-29 | Equipped with a charging cable, you can continue to use by charging, using a 5v1A adapter charging. 5200mah battery capacity, enough to use | ZHETU | 2023-02-13 |
| Would like to add solar panel. Which one will work with it | 2023-05-01 | The netvu website shows them as well as Amazon We added one listed here on Amazon Works great. Uses type c USB cable included | Amazon Customer | 2023-05-01 |
| Do you happen to sell the hummingbird feeder cups separately? Caught a squirrel trying to steal them-he didn't succeed this time but my fear is that h | 2023-05-22 | Don't worry, you can buy hummingbird feeder cups on Amazon. | ZHETU | 2023-05-23 |