| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| How long will the sim card last in terms of data transmission or time before I need to purchase a plan? | 2023-04-23 | The card that came with the cameras lasted about 10 days. | Kevin… | 2023-04-23 |
| If i purchase 4 of these cameras, do i need 4 seperate plans? or can i have all four cameras on one verizon plan???? | 2023-05-30 | GREETINGS EACH SIM WILL NEED A PLAN. | Darrell | 2023-06-11 |
| How long will the battery last | 2023-03-09 | Hello, it is recommended that you install the solar panel in a sunny place, the battery capacity is 10000mAh, and it can usually be used for a month if the security camera is not triggered frequently | YTTG Online Store | 2023-03-10 |
| Can this camera use wifi? | 2023-03-09 | Sorry, this security camera only works with SIM cards | YTTG Online Store | 2023-03-10 |
| Why can't my phone receive alert notifications | 2023-03-08 | Hello, you need to keep the APP running and turn on the roaming data of your phone. In addition, please enable all permissions required by UBOX in the phone settings | YTTG Online Store | 2023-03-08 |
| Can this camera record 24/7? | 2023-03-09 | Sorry, this security camera will only work when it detects human or animal motion | YTTG Online Store | 2023-03-10 |
| Trying to setup camera with Ubox app, and keep getting message “smart camera not found “ what can I do? | 2023-03-20 | You have got to scan the bar on the camera not the book | Amazon Customer | 2023-03-29 |
| How is the picture quality of this camera? What about at night? | 2023-03-09 | I'm happy with it very clean | Amazon Customer | 2023-03-29 |
| how long does it take for camera to activate once motion is detected? | 2023-03-29 | I've tried to figure that also, It almost looks like when you get a notification, then login and check what camera it is, then push recorder, I haven't found any other way yet. | Jeff W | 2023-03-29 |
| how long does it take for camera to activate once motion is detected? | 2023-03-29 | It takes approximately 3 seconds from what I can tell | Amazon Customer | 2023-03-29 |
| I bought a camera but will not use it, please contact me | 2023-03-08 | Hello, our after-sales contact information: E-mail service@xegatech.com Phone +1 833 623 9751 (US) | YTTG Online Store | 2023-03-08 |
| Is it a PTZ camera? | 2023-03-09 | The outdoor security camera with 4X digital zoom can easily control the camera 355° Pan 120° Tilt on the phone side, offers a wide field of vision and rejects blind spots | YTTG Online Store | 2023-03-10 |
| This comes with two cameras. So does that mean you need two monthly plans? | 2023-06-05 | Each sim may have a yearly plan for about $125 each | Darrell | 2023-06-11 |
| Is this only supported by t-mobile/at&t sims, or will it support any cellular plan sim (e.g., mint, tello)? | 2023-03-30 | I didn't like the plans they had so I went to T-Mobile and bought a SIM from them directly since they had the best service where I am. If you have a different service I think you will be able to do the same. In the long run it will be cheaper. | James Greer | 2023-03-30 |
| How many cameras can i hook up to 1 sim card? for example i need 4 cameras, can they all link up together? | 2023-03-09 | Hello, each camera needs its own SIM card, the SIM card will be included in the package | YTTG Online Store | 2023-03-10 |
| How should I install solar panels | 2023-03-08 | Video could not be loaded | YTTG Online Store | 2023-03-08 |
| Why do I keep getting wrong alerts on my phone? | 2023-03-08 | Hello, please reduce the PIR sensitivity in UBox | YTTG Online Store | 2023-03-08 |
| Do I need a monthly plan? | 2023-05-30 | Yes you will need to purchase a plan. The sim and everything needed comes in the box. You’ll be able to pay about $15 monthly or to get a cheaper rate pay more upfront for a longer time period. Do not pass up the opportunity to get this camera. Your life will change, especially for any business owners or for anyone who lives in an area where power outages are frequent. AMAZING! Will be buying more and more and more. | V | 2023-05-30 |