| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| What app is used? | 2023-05-16 | Thanks for your question. You can use "Ctronics" and "Ctronics Pro" APP. The Ctronics pro is a latest version in order to make our customers a better use experience. The instructions of the new app are in the "User Manual (PDF)" document on the product details page. Thanks for your support! | GrassGrow US | 2023-05-17 |
| Do i have to use a sd card or can i record to smart phone? | 2023-05-16 | It will record to a cloud or sn SD card | Amazon Customer | 2023-05-16 |
| Do i have to use a sd card or can i record to smart phone? | 2023-05-16 | Hello, thank you for your question. At present, we need to use SD card to record (128GB MAX ), because APP does not have cloud storage function. However, we are constantly updating our APP and will also open cloud storage in the near future. Thank you for your support! | GrassGrow US | 2023-05-17 |
| Do i have to use a sd card or can i record to smart phone? | 2023-05-16 | you need sd card | ezy | 2023-05-20 |
| Can the camera track automatically? | 2023-04-07 | No. | PO | 2023-04-07 |
| Can Cameras be connected in different locations? Like other properties or do all cameras have to be on the same wifi? | 2023-04-25 | It just needs a connection. You can access all of your cameras no matter where they are. | Amazon Customer | 2023-05-16 |
| Can this security camera be installed in one with solar panels? | 2023-04-10 | No, it only allows the separate installation of solar panels. | Amazoncustomers | 2023-04-10 |
| Hello! Does anyone know which memory card is compatible? | 2023-04-09 | This WiFi PTZ security camera is compatible with SD card (128G MAX) | Definma H. | 2023-04-09 |
| Do i have to remove the memory card psycically or can you erase and clear the memory from the app? I do not want to climb and remove the card each tim | 2023-05-09 | It will record over old footage and you can download what you need to keep remotely | Amazon Customer | 2023-05-16 |
| Is the camera's night vision clear? | 2023-04-11 | Yes, the camera is 2K 3MP pixel image is still very sharp at night, you can see the surveillance image clearly through the app. | HETRSFF | 2023-04-11 |
| Is there a lot of false alarms? | 2023-04-11 | The human shape recognition function of this solar outdoor camera is enabled by default, which can minimize false alarms. Currently, the user experience is quite good, and there are many fewer false alarms than other brands of cameras I purchased before. | LE | 2023-04-11 |
| Delete storage from phone? Or need to remove from cameras? | 2023-05-07 | Hello... great camera by the way. Anyway, your files are easily removed from the SD card in the camera. Hope that helps you. | Rob Rodgers | 2023-05-08 |
| What is the camera's alarm method? | 2023-04-09 | This solar camera wireless supports sound and light alarm. You can also adjust the alarm sounds, such as the voice you speak, to warn of intruders. | dandan | 2023-04-09 |
| This solar security camera is cheap, is the quality really good? | 2023-04-07 | I bought 4Pcs a few days ago. The installation is very simple. Currently, the camera performs very well and our family likes it because of its high cost-effectiveness. | Ying | 2023-04-07 |
| Does this have a security light on it? | 2023-05-16 | Yes it does but its not that bright. I added led floodlights next to ours. | Amazon Customer | 2023-05-16 |
| What about the image quality? | 2023-04-06 | Very good, clearer than 1080P | JKIUL | 2023-04-06 |
| Can I install it on my farm? | 2023-04-08 | Of course, if there's 2.4Ghz WIFI. | N.L | 2023-04-08 |
| does this unit record a video ? | 2023-05-06 | Yes. Two ways. 1- movement based video from the motion sensor. 2- manual record by opening the app and you will see a record button which will record everything until you stop recording or shut the app down. | Rob Rodgers | 2023-05-08 |
| Monthly subscription required | 2023-04-13 | To get all features. I don't have a monthly subscription I pay for. | Rob Rodgers | 2023-05-08 |