| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| How to connect for the first time? | 2023-05-24 | Hello there, Thanks for your inquiry. Step 1: Both earbuds will be powered on and will be connected to each other automatically as soon as the charging case is opened. Take out both earbuds, the master earbud will be flashing red and blue LED light alternatively. ( By default factory setting, the left earbud is the master earbud.) Step 2: Turn on the earbuds athe Bluetooth function on your electronic device and search for "T12". When it shows "connected" it means it is connected successfully. After connecting it for the first time, the earbuds will automatically connect with the device next time you turn them on. The earbuds will recognize the latest device it is connected to. If the latest device is not nearby, the earbuds will turn into searching mode (red and blue light flashing alternatively) . Hope this answer can helps and if you need further assistance during using, please contact us Via Amazon Message Center for Product Assistannce. | TongTong Direct | 2023-06-05 |
| Can I use this earbuds to switch music? | 2023-05-24 | Hello there, Thanks for your inquiry. Yes, you can use this headset to switch songs. And here are the tips of how to switch music: 1. Play / Pause : Press the multifunction button to start or pause the music. 2. Previous song : Press the left earbud for 2 seconds to go back to the previous song. 3. Next song : Press the right earbud for 2 seconds for the next song. ( In mono mode, press any one of theearbuds for 2 seconds for the next song.) | TongTong Direct | 2023-06-05 |
| Can I wear these bluetooth earbuds while swimming? | 2023-05-24 | Hello there, Thanks for your inquiry. We don't recommend it. This will increase the pressure on your ears while you are swimming, giving you a bad sound quality, and the headphones are easily lost in the process. | TongTong Direct | 2023-06-05 |