| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Is it compactible with Alexa? | 2023-01-25 | Yes. | EufyHome | 2023-01-26 |
| How many camera can be added to system? | 2023-03-13 | Up to 16 cameras can be added to the Homebase 3. | EufyHome | 2023-03-14 |
| How many camera can be added to system? | 2023-03-13 | You can add up to 16 cameras with the Eufy 3 Home Base. | ChefTod | 2023-03-19 |
| What is the battery/solar panel life span? If a battery/solar panel fails, can it be fixed or does the camera have to be replaced? | 2023-05-03 | i've never had this issue; it's literally never dropped below 90% even on cloudy days. had them up over 2 months, my storage is only at 77% | Antonio Gonzalez | 2023-05-03 |
| Homebase 2 compatible? | 2023-05-21 | No, you need the Homebase 3. They had a special for Homebase 2 owners awhile back, $50 off I think. They may still have that going. If you do get the new Homebase, you will need to add every camera you own individually to the new Homebase. | colemanpack | 2023-05-21 |
| Homebase 2 compatible? | 2023-05-21 | I’m not sure, but there is a compatibility chart on Eufy’s website that has the answer | Bidguy10 | 2023-05-21 |
| Homebase 2 compatible? | 2023-05-21 | No. Only works with Homebase 3 currently. | EufyHome | 2023-05-22 |
| Does it have a magnetic mount? | 2023-03-13 | No it does not | Amazon Customer | 2023-03-13 |
| Does it have a magnetic mount? | 2023-03-13 | No, it doesn't. | EufyHome | 2023-03-14 |
| Will the base work with eufy S300 3c? | 2023-01-25 | Yes. | EufyHome | 2023-01-26 |
| Does this operate with 5ghz Wi-Fi? Or just 2.4ghz? | 2023-05-12 | Just 2.4ghz | EufyHome | 2023-05-15 |
| Can I récord 24/7? If I use them indoor, how often will need to charge it? | 2023-06-01 | No. It only records when motion is detected. In the most common usage scenarios, a fully charged camera can last for 360 days, but battery life varies and depends on the number of times motion is detected, recording time duration, and environmental temperatures. | EufyHome | 2023-06-02 |
| Can I récord 24/7? If I use them indoor, how often will need to charge it? | 2023-06-01 | Yes, it only records motion, turning off recording when you home, charge 3 or 4 months | Raythill | 2023-06-02 |
| Can you plug them in outside to a power outlet? | 2023-04-13 | I've never hard to charge them. They've been at 93% or higher with a lot of traffic in my neighborhood. | Antonio Gonzalez | 2023-04-13 |
| Can you plug them in outside to a power outlet? | 2023-04-13 | Yes | EufyHome | 2023-04-14 |