| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Does this baby camera work with panoraxy solar camera? | 2022-12-14 | Sure, you can use the same App Cloudedge to control the most camera from Panoraxy, such as the S05（5MP outdoor/indoor camera),OB-2K01(solar camera), and BK04(2K outdoor/indoor camera) Contact us if you have more questions. Free Toll for Support +1 833 235 4777 Working Time: EST 10:00 AM~8:00 PM, Mon~Fri support@panoraxy.com (reply within 24 hours even at weekend) go to Q&A center of www.panoraxy.com to search the FAQ. All the products from us is 1 year warranty since you order the camera. Contact us when you need our hands without any hesitate. | PANORAXY | 2022-12-15 |
| What’s the easiest way to turn camera off when we are home? | 2023-01-12 | Please turn the lens off by Lens Privacy. Then can not see the video then. Can not fully remove the power if you can not operate by yourself. | PANORAXY | 2023-01-12 |
| What’s the easiest way to turn camera off when we are home? | 2023-01-12 | The app has a option to hide the alerts and notifications under the setting manangment. | Amazon Customer | 2023-01-12 |
| Does this detect and record when there is no internet. I need in a remote location where there is no internet. | 2023-01-20 | You can install and configure to use Micro SD. You can view with just the app within range, but you won't be able to view without internet on line. | Tom Oldroyd | 2023-01-20 |
| What is the warranty and customer service? | 2022-12-14 | Hi there we provide free toll support and email support. Please contact us when free. Free Toll for Support +1 833 235 4777 Working Time: EST 10:00 AM~8:00 PM, Mon~Fri support@panoraxy.com (reply within 24 hours even at weekend) go to Q&A center of www.panoraxy.com to search the FAQ. All the products from us is 1 year warranty since you order the camera. Contact us when you need our hands without any hesitate. | PANORAXY | 2022-12-15 |
| Night distance? | 2023-01-26 | Have mine above garage door and can see all the way down the driveway about 30-40 ft. And into the street. Can see and hear cars going by. Besides it has a bright white light that comes on if anyone or thing comes within 10 ft. Has locked onto people walking down the street at night. Pretty sensitive! | PATHetic One | 2023-01-26 |
| Night distance? | 2023-01-26 | Camera quality,including night distance is excellent . The app is weak. | GFous | 2023-01-26 |
| Night distance? | 2023-01-26 | I’m not good with distances but I’d say at least 500ft | Jstahlady | 2023-01-26 |
| Night distance? | 2023-01-26 | Works really nice at night | Gary Wyrick | 2023-01-26 |
| Does the solar camera record 24/7? Also does the solar camera continue to record alerts if wifi is off? Most hard wired cameras record with wifi off | 2022-12-28 | It does not record 24/7. It only records when it senses motion. You can choose several how long it will record after a motion event, but 30 seconds is the longest choice. I'm not sure what it does while the wifi is off. I would assume it would continue to record when it senses motion, but you obviously wouldn't get an alert on your phone. | LHopsecker | 2022-12-29 |
| Can I monitor the cameras on my computer? Or is it only monitored on your phone? | 2022-12-28 | I tried downloading the app from google play on my tablet and laptop but app wasn’t available for those devices. I’m unsure about a desktop. (Hope this was helpful) | Emanuel R. | 2022-12-28 |
| La camara graba 24/7 o solo por detección de movimiento? | 2023-01-18 | Solo por movimiento humano y se mueve muy rápido | Braulio | 2023-01-18 |
| La camara graba 24/7 o solo por detección de movimiento? | 2023-01-18 | Nunca la pude hacer funcionar 😪 | Luis sosa | 2023-01-18 |
| What features are included if no subscription? | 2022-12-29 | It has a motion sensor that will follow movements. That is a good feature. You also can install and format a TF card fir your images but it will not let you view the whole video unless you have a subscription. | Teresa Williams | 2022-12-29 |
| What app so I use? | 2023-05-29 | Cloud Edge, it is free to download from apple store or google player. | PANORAXY | 2023-05-29 |
| What app so I use? | 2023-05-29 | It works great..l have it in my porch area .just in case someone breaks in. | Vicky arispe | 2023-05-29 |
| What app so I use? | 2023-05-29 | CloudEdge | Terence C. Wright | 2023-05-29 |
| Does this one work on Cloudedge as other camera from Panoraxy? | 2022-12-14 | yes, this camera works with cloudedge, you can use together with other camera such as solar camera or outdoor camera from panoraxy. | PANORAXY | 2023-01-12 |