| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| It works with alexa devices? | 2023-06-16 | Hi there! Amazon Alexa supports Nest cameras. You will need to enable Google Nest skill to be able to control it. Take a look at this link for more details on how to control Nest products with Amazon Alexa: https://support.google.com/googlenest/answer/9325080 | Made by Google | 2023-06-20 |
| Are the lights replaceable once they burn out? | 2023-03-14 | Hi there! Nest Cam with Floodlight comes with reliable but non-replaceable LED lights that are designed for a 5-year lifetime, assuming the light is on from dusk to dawn every night. For detailed information on Nest Cam with Floodlight specifications, we recommend visiting this page on our Help Center: https://support.google.com/googlenest/answer/9259110 | Made by Google | 2023-03-20 |
| Does it come in another color other than white? White will literally stick out like a “sore thumb” on my dark color house. | 2022-10-16 | If it is high enough they will not care. When they see it they will run. | Hubert E Jeter | 2022-10-17 |
| Does it come in another color other than white? White will literally stick out like a “sore thumb” on my dark color house. | 2022-10-16 | Only white to my knowledge. | Keith H. Hopkey | 2022-10-17 |
| Does it come in another color other than white? White will literally stick out like a “sore thumb” on my dark color house. | 2022-10-16 | You can always paint it | Mary kay | 2022-10-17 |
| Does it come in another color other than white? White will literally stick out like a “sore thumb” on my dark color house. | 2022-10-16 | No, the Nest Cam Outdoor only comes with one color(white). If you have additional questions or need further assistance with your Nest Cam, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp | Made by Google | 2022-10-26 |
| Does it come in another color other than white? White will literally stick out like a “sore thumb” on my dark color house. | 2022-10-16 | No, the Nest Cam Outdoor only comes with one color (white). If you have additional questions or need further assistance with your Nest Cam, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp | Made by Google | 2022-10-26 |
| What is the maximum recording distance from the camera in both day and night modes? ? | 2023-03-02 | Hi there! Nest cameras can record videos up to 50 feet in the dark. It may be able to see even farther during daytime. Placement of Nest Cam (Battery) is important in order to get clear video streaming and recording since it can be affected by changes in the light level, shadows moving across the frame like when a cloud moves in front of the sun. This also includes other movements within the camera's field of view like trees or bushes swaying. Here's a link where you can learn more about where and how to install Nest Cam (Battery): https://support.google.com/googlenest/answer/10919314 | Made by Google | 2023-03-06 |
| Can you replace the battery and if so what does it take? | 2023-01-02 | Simple answer is no. They are not designed to be changed. Could someone figure out how to reverse engineer these, perhaps but not worth the time or hassle. They recharge well. | EdW | 2023-01-02 |
| Can you replace the battery and if so what does it take? | 2023-01-02 | Simple answer is no you cannot replace the battery. Nest flood is a wired unit? | walter hormozy | 2023-01-05 |
| Can you replace the battery and if so what does it take? | 2023-01-02 | Hi there! No, you cannot replace the battery. The Nest Cam (battery) is designed with a built-in rechargeable 6 Ah, 3.65V lithium-ion battery. You have the option to use the power adapter which has an input range voltage of 100V - 240V. For further assistance or additional questions, feel free to contact us on our Google Help site here: https://support.google.com/googlenest/gethelp | Made by Google | 2023-01-11 |
| Does 2nd Gen pan or tilt? | 2022-12-16 | No it doesn’t | Roy Z | 2022-12-16 |
| Does 2nd Gen pan or tilt? | 2022-12-16 | No it's a stationary camera. | esb | 2022-12-16 |
| Does 2nd Gen pan or tilt? | 2022-12-16 | You can adjust angle of camera. | Ruth Cintron | 2022-12-16 |
| Does 2nd Gen pan or tilt? | 2022-12-16 | I can’t use 2 nd generation, doesn’t integrate with generation 1. My cameras both tilt and pan. | D. Gebhart | 2022-12-16 |
| Does 2nd Gen pan or tilt? | 2022-12-16 | Nest cameras don’t let you move the camera remotely in the app, so if you want to change the camera’s view, you have to adjust the camera’s position by hand. When you’re watching Google Nest camera or doorbell video with the app, you can take a closer look by zooming in with your fingers. To get the camera view you want, you have to adjust the camera’s position by hand. Use the Home app to check the camera’s view so you can adjust the position from the mounting plate or wedge if you need to. | Made by Google | 2022-12-17 |
| Si el cable se deteriora, lo puedo comprar solo? O tengo que comprar la camara completa atachada a su cable? | 2023-01-03 | Puedes comprar por separado yo compre uno más largo | Diana Curiel | 2023-01-31 |
| Will the camera work well through a window? | 2023-04-17 | Probably not. The infared will reflect off the glass and blind the camera. The best thing to do is mount it outside. | Ed N. | 2023-04-17 |
| Will the camera work well through a window? | 2023-04-17 | Hey there, your camera has a wide-angle lens which gives you a lot of options for camera placement. You won’t get alerts if motion happens in areas obstructed from view, so check the app to make sure your camera can view the whole scene clearly. The camera should work fine if it can see through the window clearly and there is no backlighting. Backlighting occurs when a light source shines towards your camera. If you have additional questions or need any assistance, feel free to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp | Made by Google | 2023-04-18 |
| Is the mount itself magnetic, like the original? Can it be placed on a metal surface? | 2023-04-17 | I had to screw mine | Jerry Kear | 2023-04-17 |
| Is the mount itself magnetic, like the original? Can it be placed on a metal surface? | 2023-04-17 | I don’t know because my house is wood siding and I never thought about it. | chandakhan | 2023-04-17 |
| Is the mount itself magnetic, like the original? Can it be placed on a metal surface? | 2023-04-17 | Hi there, the mount of the Nest Cam (battery) is magnetic and can be placed on a metal surface. If you're planning to mount it to wood, drywall or plaster, you can use the wall plate and wall screws included in the box. For brick or stone you'll also use the wall anchors. If you have additional questions you can reach out to our support team on our Google Help page here: https://support.google.com/googlenest/gethelp | Made by Google | 2023-04-18 |
| Is the mount itself magnetic, like the original? Can it be placed on a metal surface? | 2023-04-17 | Hi! I'm assuming so. The camera comes with a mounting bracket and a magnetic plate. My camera is connected to the siding of my house so the mounting bracket was necessary. The magnetic plate should adhere to any metal surface without the mounting bracket. | Uma | 2023-04-18 |
| Are there plans to make the Google Home app function as well as the Nest app? | 2023-04-29 | Hi there! We're continually making improvements to all our products and services, including the Home app. You can help us along the way by sharing your feedback on any of our Google Nest products using the Home app. You can simply use Google Assistant to share your feedback with us. Just say "Ok Google" or "Hey Google," then: “Send feedback”. Your audio feedback will be transcribed and sent to the Google Nest team. For a detailed guide on how you can send your feedback back to us, check out this link: https://support.google.com/googlenest/answer/7071494 | Made by Google | 2023-05-01 |
| I have four wired nest cameras. can i add these battery operated cameras to my current nest aware subscription? or will i need a 2nd subscription? | 2023-03-01 | You should be able to add additional nest cameras. I have 6 on the same account without any issues. | mike | 2023-03-01 |
| I have four wired nest cameras. can i add these battery operated cameras to my current nest aware subscription? or will i need a 2nd subscription? | 2023-03-01 | Just add many nests cameras you want , you don’t need any substitutions . I just added two more on my rental property and working fine . | chandakhan | 2023-03-01 |
| I have four wired nest cameras. can i add these battery operated cameras to my current nest aware subscription? or will i need a 2nd subscription? | 2023-03-01 | Yes, you can add these to your current subscription with additional charge | walter hormozy | 2023-03-01 |
| I have four wired nest cameras. can i add these battery operated cameras to my current nest aware subscription? or will i need a 2nd subscription? | 2023-03-01 | Hello there. Thanks for your inquiry. The new Nest cameras support Nest Aware subscription, so if you add the Nest Cam (battery) to a Home structure with an existing Nest Aware (2nd gen), the Nest Aware plan will apply to every camera on a given Home structure. Nest Aware (2nd gen) offers a whole home subscription that includes all Nest Cameras, Nest doorbells and Google Home and Nest speakers (US only) and displays (US only) in your home. Find out more about what you get with a Nest Aware subscription: https://support.google.com/googlenest/answer/9233159 | A manufacturer | 2023-03-01 |
| How many lumens is the Floodlight? | 2023-04-14 | I really don't know, but you can control the brightness. They can be very bright. | Ruth Cintron | 2023-04-14 |
| How many lumens is the Floodlight? | 2023-04-14 | Hi there! Nest Cam with Floodlight come with 2 adjustable lights that have a maximum brightness 2400 lumens. For a detailed table of its specifications, please visit this page: https://support.google.com/googlenest/answer/9259110 | Made by Google | 2023-04-17 |
| Will this connect to 5gb wifi? | 2022-12-26 | Yes. | Shelley | 2023-01-05 |
| Where can i get a replacement hex screw to screw cam to trim on my flood camera? | 2023-01-12 | Hi there! We suggest contacting Amazon to check product availability. Thank you! | Made by Google | 2023-01-15 |
| Can this camera be used with the supplied power cord to continuously record if you have the Nest aware plus plan? | 2023-02-20 | Yes just buy them individually if you want a cord for each camera when you buy them in pair you only get 1 cord. | Roy Z | 2023-02-21 |
| Can this camera be used with the supplied power cord to continuously record if you have the Nest aware plus plan? | 2023-02-20 | Yes you can. | Mary kay | 2023-02-21 |
| Can this camera be used with the supplied power cord to continuously record if you have the Nest aware plus plan? | 2023-02-20 | Not to continuously record, no. The battery will run down even when plugged in if there is any kind of regular activity in view of the camera. The one in the front of my house has become just a decoration, as it can't handle the occasional person walking by on the sidewalk without constantly losing it's charge (always while continuously plugged in). Piece of junk. The one in back, where there is almost no activity whatsoever, stays charged. | John | 2023-02-21 |
| Can this camera be used with the supplied power cord to continuously record if you have the Nest aware plus plan? | 2023-02-20 | Yes, if you connect power to the camera it will continuously record. Google home will also automatically show you the powered cameras at the same time when you open them on the google home app. | EUGENE | 2023-02-21 |
| Can this camera be used with the supplied power cord to continuously record if you have the Nest aware plus plan? | 2023-02-20 | Hi there! Yes, if you want to keep your camera plugged in at all times for continuous power, you can connect it directly to a power outlet using the included cable and adapter, or the weatherproof cable (sold separately). For other questions and concerns, feel free to reach out to our support team anytime. Contact us here: https://support.google.com/googlenest/gethelp | Made by Google | 2023-02-22 |
| How long is the battery | 2023-03-19 | Seems like forever. I have 31% battery right now and it estimates 3 weeks. I bought this camera the end of November 2022 installed it mid December, and I have only charged it once since then. | Shelley | 2023-03-19 |
| How long is the battery | 2023-03-19 | If you mean on each charge, then it depends on the weather. If you mean total usage. It only lasts until just after the warranty expires. | Larry Byrd | 2023-03-19 |
| How long is the battery | 2023-03-19 | Are you asking how long will the battery last if so the software has a build in meter which shows the percentage of charge remaining. Of course the flood light camera will use more power than the standard nest camera. I have five cameras and they all work great. I also provide house power via receptacle to all cameras and only rely on battery during power outages. Hope this was helpful | Ray Chatten | 2023-03-19 |
| How long is the battery | 2023-03-19 | Hi there! Nest Cam (Battery) comes with a built-in and non-replaceable rechargeable 6 Ah, 3.65 V lithium-ion battery. Battery life will depend on factors including activity, temperature, and selected camera settings. You can extend the battery life of your camera by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Here are some typical scenarios: - Busy - About 1.5 months of battery life (about 20 - 25 recorded events per day) - Typical - About 3 months of battery life (about 9 - 12 recorded events per day) - Quiet - About 7 months of battery life (about 2 - 4 recorded events per day) For more information and additional help needed on Nest Cam (Battery), you're always welcome to contact our support team using this link: https://support.google.com/googlenest/gethelp | Made by Google | 2023-03-20 |
| Why don't the recorded clips have a timestamp ? | 2023-04-08 | I have a timestamp on my history of clips. Maybe it needs to be updated. | vanessa vargas | 2023-04-10 |
| Why don't the recorded clips have a timestamp ? | 2023-04-08 | Hi there! We value your feedback and we've already taken the information that you provided us into consideration. We're always on the lookout for new ways to improve our products and features, and we hope you will keep an eye on our blog site for the latest announcements: https://blog.google/ For any other support needs you have with any of Google Nest products, please feel free to contact our support team using this link: https://support.google.com/googlenest/gethelp | Made by Google | 2023-04-10 |
| Will the mounting plate connedlct to a j box? | 2022-11-13 | Not sure, but look for a different camera. So unhappy I can't return mine. Had trouble viewing videos, and Google support is non existent. You can not reach them by phone and chat agents are like robots repeating the same incorrect answers over and over | GypsyI | 2022-11-13 |
| Will the mounting plate connedlct to a j box? | 2022-11-13 | Most likely not, but some junctions may have the screw holes close enough. Otherwise, there should be adapter plates. | A.J. CABUANG | 2022-11-13 |
| Will the mounting plate connedlct to a j box? | 2022-11-13 | Yes I connected mine to an existing outdoor light with a 4 inch box thst was already there . Great camera | Danny Cullens | 2022-11-14 |
| Will the mounting plate connedlct to a j box? | 2022-11-13 | Your Nest Cam Outdoor comes with a wall plate and you can securely attach your camera to a metal surface made of steel or iron. Keep in mind, the mounting magnet won’t stick to other metals like aluminum or copper. If you need further assistance or have additional questions, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp | Made by Google | 2022-11-14 |
| Is this camera compatible with an adt alarm system: nest cam with floodlight (wired)? | 2023-05-11 | Hi there! Yes, Google and ADT have partnered to provide Google Nest devices and services as a part of ADT systems. The following article includes steps for how to connect your ADT account to the Google Home app: https://support.google.com/googlenest/answer/11512937 | Made by Google | 2023-05-12 |
| How to setup to work with Amazon Echo Show 8? | 2023-02-01 | Hi there! Amazon Alexa supports Nest cameras. You will need to enable Google Nest skill to be able to control it. Take a look at this link for more details on how to control Nest products with Amazon Alexa: https://support.google.com/googlenest/answer/9325080 | Made by Google | 2023-02-02 |
| I have some kind of screw in wire attachments, what do I attach them to? | 2023-04-02 | If you send a picture of what you are referring to, I maybe able to answer your question. | Tinman | 2023-04-02 |
| I have some kind of screw in wire attachments, what do I attach them to? | 2023-04-02 | Hello there, your Nest Cam (battery) comes with the following items inside the box: - Nest Cam camera - Magnetic plate - Wall plate - 2 wall anchors - 2 wall screws - 1 secure loop - 1 charge cable, 3.3 ft (1 m) - 1 power adapter - Quick start guide - Safety & warranty document We recommend that you reach out to our support team so we can help identify the wire attachments you have and assist you with setting up the device. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp | Made by Google | 2023-04-03 |
| I have some kind of screw in wire attachments, what do I attach them to? | 2023-04-02 | This model should be battery operated so the only time you have another cable involved is when you are charging the unit. To charge these you have to take them down and plug them into a cable that is provided in the kit. The cable plugs into a USB out let and then into the back of the Nest camera, similar to charging a phone. | RC | 2023-04-11 |
| Anyone know where is the rest button is? I couldn’t find it. | 2022-09-18 | I don't know and wish I would have gotten a different one. Not user friendly. | Jerry Downs | 2022-09-19 |
| Anyone know where is the rest button is? I couldn’t find it. | 2022-09-18 | There is no factory reset button on Nest Cam Indoor, Nest Cam Outdoor, or Dropcam. To reset one of these cameras, simply remove it from your account. - Open the Home app or the Nest app. - Tap the camera that you want to reset. Tip: To help restore your settings after resetting your camera, write down or take a screenshot of your camera settings. - Tap Settings icon > Remove device > Confirm. - If you’re giving your camera to someone else, you’re done. If you want to reconnect your camera to the app, simply go through camera setup in the app again: https://support.google.com/googlenest/answer/9293657 | A manufacturer | 2022-09-20 |
| Can i see every second of past history (not just events picked up by the cams). i mean i can scroll down the history as nest app. i know gen 1 cannot | 2023-05-30 | Yes if you subscribe to nest aware plus, $12 a month or $120 a year as of 05/2023. If not than it will only show the events picked up, that plan is $6 a month or $60 a year. | vanessa vargas | 2023-05-30 |
| Can i see every second of past history (not just events picked up by the cams). i mean i can scroll down the history as nest app. i know gen 1 cannot | 2023-05-30 | Yes…. Depends on the subscription you purchase. | Doug Bench | 2023-05-30 |
| Can i see every second of past history (not just events picked up by the cams). i mean i can scroll down the history as nest app. i know gen 1 cannot | 2023-05-30 | It never worked. And then, it was too late to return. When we sent UPS to Nest, we got the package back not accepted because the company had moved. Got stuck with the bill and non working item | HH | 2023-05-30 |
| Can i see every second of past history (not just events picked up by the cams). i mean i can scroll down the history as nest app. i know gen 1 cannot | 2023-05-30 | Hi there! No, 3 hours of event video history is what you will get with the Nest Cam (battery) without subscription. You still have basic motion detection, watch live feed, and get videos up to 3 hours in the past, which will automatically expire and be deleted after 3 hours. To maximize Nest camera features (e.g. 24/7 video history), we suggest getting Nest Aware for your cameras and doorbells. For pricing and what you get with a Nest Aware subscription, check this link: https://support.google.com/googlenest/answer/9233159 | Made by Google | 2023-05-31 |
| Does this support 220 ac volts? Thank you! | 2023-02-19 | Hi there! Yes. The Nest Cam with Floodlight supports 100-240V AC, 50/60Hz power source. For more details about the specifications of Nest Cam with Floodlight, check out this link: https://support.google.com/googlenest/answer/9259110 | Made by Google | 2023-02-20 |
| Does this support 220 ac volts? Thank you! | 2023-02-19 | No | R. Montgomery | 2023-02-20 |
| why won!t my subwoofer work it just boom boom boom all the time? | 2023-02-27 | Because the camera doesn’t have a subwoofer. | Marilee | 2023-02-27 |
| why won!t my subwoofer work it just boom boom boom all the time? | 2023-02-27 | yes | whatslove | 2023-03-06 |
| The description says "Put Nest Cam anywhere, outside or in; it’s battery powered, so you don’t need to set it up near an outlet." is it true please? | 2022-12-08 | Yes. Nest Cam (battery) is designed with a built-in rechargeable battery, so it can run on battery power alone. The Google Home app shows you how much time you have left until your battery will need to be charged, and the app will also notify you once the camera needs to be charged. Simply remove it from the magnetic mount or stand and charge it using the USB-C charging cable. Install or mount Nest Cam (battery): https://support.google.com/googlenest/answer/10919314 | Made by Google | 2022-12-08 |
| Why have you made it so difficult to find the Lumens output? | 2023-04-25 | 2,400 lumens At 2,400 lumens (around the brightness of a 200W incandescent bulb) the LED lights are bright enough to fully illuminate a small garden or front drive, and it beats the Ring Floodlight Cam and Floodlight Cam Pro for brightness, which are both rated at 2,000 lumens. | Robert | 2023-04-25 |
| Why have you made it so difficult to find the Lumens output? | 2023-04-25 | My camera has never properly worked. It stops recording. The lights do work. And, when I was able to return the product, I was told the return date had expired. | HH | 2023-04-25 |
| Why have you made it so difficult to find the Lumens output? | 2023-04-25 | “ Includes 2 lights with adjustable brightness of up to 2400 lumens and 4000K color temperature. “ It’s right there in one of the product images… | nopassn | 2023-04-25 |
| Why have you made it so difficult to find the Lumens output? | 2023-04-25 | Hello there. We hear you, and we appreciate your inquiry. You’ll find the full list of technical specifications for the Nest Cam with Floodlight using this link: https://support.google.com/googlenest/answer/9259110 | A manufacturer | 2023-04-26 |
| Does the flood light work independently from the camera? Can I have the light on a switch but the camera will still have continuous power? | 2022-11-27 | Mine did not come with a floodlight | Jere K | 2022-12-01 |
| Does the flood light work independently from the camera? Can I have the light on a switch but the camera will still have continuous power? | 2022-11-27 | The floodlight for Nest Cam with Floodlight works together with the camera and other sensors. You can select what triggers your lights to turn on. Your options are Motion, Live viewing, or Camera events. For more information, check out this link: https://support.google.com/googlenest/answer/10500343 | Made by Google | 2022-12-04 |
| is this 5 g | 2023-01-05 | I believe all or most smart home products work on 2.4. | Mark Orlando | 2023-01-05 |
| is this 5 g | 2023-01-05 | Hi there! It depends on which country you are in. For Europe, Canada, Australia: 802.11b/g/n (2.4 GHz) and for US, Mexico, India, Japan: 802.11a/b/g/n (2.4 GHz and 5 GHz). You can check Nest Cam (battery) specs here: https://support.google.com/googlenest/answer/9259110 | Made by Google | 2023-01-11 |
| Can multiple users turn the camera on and off from different phones? | 2023-05-07 | My knowledge is only if you give them the app and permission. | Timechanger | 2023-05-07 |
| Can multiple users turn the camera on and off from different phones? | 2023-05-07 | Yes. You can add family members in the app and they can do that. | Ed N. | 2023-05-07 |
| Can multiple users turn the camera on and off from different phones? | 2023-05-07 | the camera never worked. Only the lights worked. Would not recommend it to anyone. We bought a special WIFI, called my brother who knows how to install those, had a professional do the main installation, and nothing works. Lost my money for the lamp and the money for everything else | HH | 2023-05-07 |
| Can multiple users turn the camera on and off from different phones? | 2023-05-07 | Yes,my wife and I can | Jerry Kear | 2023-05-07 |
| Can multiple users turn the camera on and off from different phones? | 2023-05-07 | Hi there! Absolutely, as long as the Nest Cam (battery) is connected to the internet. Learn about Family Accounts and how to share access to your Nest home: https://support.google.com/googlenest/answer/9304271 | Made by Google | 2023-05-10 |
| This is listed as a first gen nest outdoor cam. will it attach to the nest app? if not, are there any that will? i'll go competitor before i change ap | 2022-12-10 | Correction, I have the first gen and mine work with the app. I have since purchased three of the Nest Battery Cam's and they only use google home app. I hope I'm wrong as I saw another review which says they don't, so I'm confused right now and don't want to lead you wrong. I would google search it prior to purchasing. Pretty sure the first gen were prior to the sell out to google... | spuds366 | 2022-12-10 |
| This is listed as a first gen nest outdoor cam. will it attach to the nest app? if not, are there any that will? i'll go competitor before i change ap | 2022-12-10 | You will need to download the google home app. Your nest app will prompt you. Both the google home app and website has better resolution. | Greg | 2022-12-10 |
| This is listed as a first gen nest outdoor cam. will it attach to the nest app? if not, are there any that will? i'll go competitor before i change ap | 2022-12-10 | It doesn't, it works through the Google home app. I didn't find out until after I already installed it | Mike | 2022-12-10 |
| This is listed as a first gen nest outdoor cam. will it attach to the nest app? if not, are there any that will? i'll go competitor before i change ap | 2022-12-10 | Yes gen 1 nest app, anything after is just Google not Nest and only works in Google app. gen 1 Nest app Gen 2 or after, Google home app only. This applies to all Google Nest products. Google is actively trying to remove the Nest app and move it all to Google home. | Kindle Customer | 2022-12-10 |
| This is listed as a first gen nest outdoor cam. will it attach to the nest app? if not, are there any that will? i'll go competitor before i change ap | 2022-12-10 | Yes. Nest Cam Outdoor uses the Nest app. Check this link for more info on how to set up and connect Nest camera: https://support.google.com/googlenest/answer/9293657 | Made by Google | 2022-12-17 |
| Why don't the downloaded clips have a timestamp embedded in the clips ? How can you even use the downloaded clips if you don't even know the time ? | 2023-04-08 | Look at FAQ page on Google. Maybe you can find an answer there. | Zuza | 2023-04-08 |
| Why don't the downloaded clips have a timestamp embedded in the clips ? How can you even use the downloaded clips if you don't even know the time ? | 2023-04-08 | Hi there! We value your feedback and we've already taken the information that you provided us into consideration. We're always on the lookout for new ways to improve our products and features, and we hope you will keep an eye on our blog site for the latest announcements: https://blog.google/ For any other support needs you have with any of Google Nest products, please feel free to contact our support team using this link: https://support.google.com/googlenest/gethelp | Made by Google | 2023-04-10 |
| Why don't the downloaded clips have a timestamp embedded in the clips ? How can you even use the downloaded clips if you don't even know the time ? | 2023-04-08 | Try opening them with vlc media player. There is an option for subtitles and that gives a date and time stamp. | Ed N. | 2023-04-17 |
| Whats the point of the free version if all you get are pics? Does it take shots every second so you can piece them together to make a choppy video?? | 2023-06-16 | Hello there. Thanks for your inquiry. For new camera versions, we offer three hours of event history right out of the box for the first time ever. On-device processing also gives our customers smart alerts and Activity Zones, which historically have required a subscription. There's no fee to stream full resolution live video and receive basic notifications, as long as your camera is connected to the internet. However, you’ll need a Nest Aware subscription to receive advanced features. Learn more what you can get with the Nest Aware subscription here: https://support.google.com/googlenest/answer/9233159 | A manufacturer | 2023-06-21 |
| On the battery nest cam 2nd gen, what is delay time on getting a notification? my doorbell camera is almost instant. | 2023-02-13 | Almost instant. I have it over my front door since I don't have a wired door bell. Works great! | Beverly Kirkpatrick | 2023-02-13 |
| On the battery nest cam 2nd gen, what is delay time on getting a notification? my doorbell camera is almost instant. | 2023-02-13 | I have 3 nest cams and the notifications are about 2 seconds. | Gary D. Smith | 2023-02-13 |
| On the battery nest cam 2nd gen, what is delay time on getting a notification? my doorbell camera is almost instant. | 2023-02-13 | It's very dependant on your internet. If you have quick notification with your doorbell, this will be about the same. I have both and usually it is no more than 3-5 seconds. Occasionally the internet slows and it is a little longer. That isnt the camera though. | Ed N. | 2023-02-13 |
| On the battery nest cam 2nd gen, what is delay time on getting a notification? my doorbell camera is almost instant. | 2023-02-13 | Don’t expect this battery to last a long time and the recording isn’t great. I’d save your money and go with a different one. I wish I would of also. I have the older nest cameras and they are great but this one I don’t like at all. | Windy | 2023-02-13 |
| On the battery nest cam 2nd gen, what is delay time on getting a notification? my doorbell camera is almost instant. | 2023-02-13 | Hi there! The notifications you get from Nest Cam (Battery) should ideally provide instantaneous alerts. However, this will also be affected by the traffic on both your Wi-Fi and Internet connection, including possible congestion and signal interference from the appliances and walls of your home. For more information, you may visit this link on our help page: https://support.google.com/googlenest/gethelp | Made by Google | 2023-02-15 |
| continuously records to SD card???? | 2022-10-05 | No, you are forced to buy a subscription where video history is maintained in cloud storage only. I have a doorbell and a camera and was forced to update to a high cost option - $120 per year for both devices. This will give you 30 days continuous cloud stored history. The lower priced option only records "events" - and does not provide continuous recording. The bottom line is that if you want to be able to review history, you have to bow down to Google and pay up (despite the fact that you just bought a $200 + camera) | Jim | 2022-10-05 |
| continuously records to SD card???? | 2022-10-05 | It’s battery powered so it only records on motion detection. No SD card slot. | Jack Grant | 2022-10-05 |
| continuously records to SD card???? | 2022-10-05 | No, it only records if it senses something with about a 5 sec delay. So if it’s a person walking by you might get lucky and see their butt. It also has very poor video quality for today’s cameras | W. Baker | 2022-10-05 |
| continuously records to SD card???? | 2022-10-05 | No. It records to the cloud, but only when movement is detected. There is a setting for maximum event length up to 3 minutes. You can also set the "wake-up" sensitivity. | CB | 2022-10-05 |
| continuously records to SD card???? | 2022-10-05 | All Google Nest cameras and doorbells upload and securely save video in the cloud, where it’s protected from theft and damage. With a Nest Aware subscription your video will be saved to the cloud and you’ll get extra features. Nest Aware is a paid subscription service you can use with your Nest products to help keep you informed about important events at your home. Check what you can get with the Nest Aware subscription, here’s the link: https://support.google.com/googlenest/answer/9233159 | A manufacturer | 2022-10-05 |
| Why can't I find anywhere on the web to see the video from my camera, which doesn't show on the nest site, with my PC like the first nest cam? | 2022-10-17 | You have to download the Google Home Application. The new nest camera with flood lights only works through the Google Home Application. | Hubert E Jeter | 2022-10-17 |
| Why can't I find anywhere on the web to see the video from my camera, which doesn't show on the nest site, with my PC like the first nest cam? | 2022-10-17 | Presuming we are talking 1st generation Nest wired camera. It has to be added to your Nest account to view video. Have you done that? Go to your Nest account to add the new camera. If 2nd generation battery camera then it has to be set up on a Google Nest Aware account. | Keith H. Hopkey | 2022-10-17 |
| Why can't I find anywhere on the web to see the video from my camera, which doesn't show on the nest site, with my PC like the first nest cam? | 2022-10-17 | As far as I know, the new Nest Camera can't be added to the older Nest site on your computer or on the Nest app on your phone. You have to install the Google Home app on your phone. There doesn't appear to be a way to install the Home app on a Windows PC. I have some older Dropcam Pros and they appear on the Home app, but with those I can only view live video, no history. I use the Nest app to see my Dropcams and the Home app to see my Nest cameras. | James J. Wynard | 2022-10-17 |
| Why can't I find anywhere on the web to see the video from my camera, which doesn't show on the nest site, with my PC like the first nest cam? | 2022-10-17 | Because Google ripped us off with their new junk, it doesn't support what you are looking for. It also doesn't support zones like the original ones. | Sam Woodson | 2022-10-17 |
| Why can't I find anywhere on the web to see the video from my camera, which doesn't show on the nest site, with my PC like the first nest cam? | 2022-10-17 | Scan QR code on camera to reiterate it with the nest app. | Mary kay | 2022-10-17 |
| Why can't I find anywhere on the web to see the video from my camera, which doesn't show on the nest site, with my PC like the first nest cam? | 2022-10-17 | You have to use the Google home app | Danny Cullens | 2022-10-17 |
| Why can't I find anywhere on the web to see the video from my camera, which doesn't show on the nest site, with my PC like the first nest cam? | 2022-10-17 | You can only watch video history on a computer if you have an older camera or doorbell that was originally set up with the Nest app To watch the video history on a computer, you would need to select a camera that has a Nest Aware subscription. If you need further assistance with your Nest Doorbell, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp | Made by Google | 2022-10-26 |
| Que tiempo de garantía tiene esta cámara por el vendedor ? | 2023-02-03 | La garantia viene del fabricante. Nosotros somos apenas distribuidores. | Reseller Pro | 2023-02-03 |
| 360 degree flexible adjustment wall mount holder shows camera upside down is this ok | 2023-04-30 | Hi there! Yes. It’s definitely okay to see an upside down image on your Nest Cam (Battery). In many cases, you can simply turn or twist the camera to fix the camera orientation. You can also flip the image or video 180 degrees with the Home app. To flip the image, simply follow the steps below: - Open the Google Home app. - Touch and hold your device's tile. - Tap Settings. - Select Video. - Go to Rotate image 180 and tap the switch to turn it on or off. Our support team is ready to entertain any other questions you have about our Google Nest cameras. Simply reach out to our support team using this link: https://support.google.com/googlenest/gethelp | Made by Google | 2023-05-01 |
| 360 degree flexible adjustment wall mount holder shows camera upside down is this ok | 2023-04-30 | Yes. There is a “green dot” on the upper part of the lens that will need to remain straight up or your picture will be crooked. The camera mounts on a magnet so it is easy to rotate in any direction. | Gary D. Smith | 2023-05-01 |
| floodlight operation - will the lights work independently of the camera recording? | 2023-06-11 | The lights are triggered by motion or you can use app to turn on. Camera always records | TM | 2023-06-11 |
| what model is this? (ex GA01894-CA) | 2023-04-29 | Hi there! The number you specified refers to the 2-Pack Nest Cam (Battery) bundle. We recommend contacting Amazon support for availability information. You may also reach out to our support team for any questions about the technical features and specifications of any of our Google Nest products here: https://support.google.com/googlenest/gethelp | Made by Google | 2023-05-01 |
| Does it work the same as the original when used with the power cable? | 2023-04-18 | I can't really remimber. I threw both of mine in the trash, when they quit working right, just after the warranty expired. | Larry Byrd | 2023-04-18 |
| Does it work the same as the original when used with the power cable? | 2023-04-18 | I am pretty sure that the original cable should b used. How else will it be connected? | Timechanger | 2023-04-18 |
| Does it work the same as the original when used with the power cable? | 2023-04-18 | Hello there, you can use your Nest Cam (battery) with the Weatherproof Cable(sold separately) and use it like a wired Nest Cam and have a 24/7 video history. It will only have event video history, even if you have a Nest Aware Plus subscription. 24/7 video history is not available for the Nest Doorbell (battery), even with optional wired installation. If you have additional questions you can reach out to our support team by visiting our Google Help page here: https://support.google.com/googlenest/gethelp | Made by Google | 2023-04-18 |
| “Connectivity Technology Wireless” “ Designed to replace a current outdoor floodlight use those wires for power" which? | 2023-04-11 | It would be a good replacement option by combining the light with the camera. The only thing to consider is that this unit will only link to Google Home, not the Nest monitoring software. I think this is important if you already have nest products at your home. If this is a new security solution, then working within the Google Home system should not be a problem.. | RC | 2023-04-11 |
| “Connectivity Technology Wireless” “ Designed to replace a current outdoor floodlight use those wires for power" which? | 2023-04-11 | Hi there! Thanks for your inquiry! The Nest Cam with Floodlight connects to your secure network via Wi-Fi. It is designed to replace an existing floodlight and requires a wired connection to your home’s power that provides 100 to 240 V AC, 50/60Hz. If you need a junction box installed, if you need help installing the floodlight, or if you need to install the floodlight in an area that doesn’t have an existing power connection, we recommend contacting a pro. Check out this link that includes installation video: https://support.google.com/googlenest/answer/11003780 | A manufacturer | 2023-04-12 |
| Can you view live video footage from your phone with the free version? | 2023-06-16 | Yes, i do it all the time. | Timechanger | 2023-06-16 |
| Can you view live video footage from your phone with the free version? | 2023-06-16 | Hello there!. Thanks for your inquiry. Yes, you can. There's no fee to stream full resolution live video and receive basic notifications, as long as your camera is connected to the internet. However, you’ll need a Nest Aware subscription to receive advanced features. Find out more what you can get with the Nest Aware subscription here: https://support.google.com/googlenest/answer/9233159 | A manufacturer | 2023-06-21 |
| Are the nest cameras compatible with Apples HomeKit? | 2023-02-23 | Hi there! Apple’s HomeKit doesn't offer native support for Google Nest products. However, you can use and control the Nest cameras using an iPhone or iPad. You’ll need the latest version of the Nest or Home app, and the app will walk you through each step. For other questions and concerns, contact our support team here: https://support.google.com/googlenest/gethelp | Made by Google | 2023-02-24 |
| How do I turn off the white light at night and just use the infrared light at night? | 2023-05-23 | Hi there! If you're referring to the status light, there's no option to disable it. However, you can change the brightness of it. Here's how: - Open the Google Home app. - Touch and hold your device's tile. - Tap Settings. - Select Video. - Under "Status light brightness," choose High, Auto, or Low. For other questions and concerns, contact our support team here: https://support.google.com/googlenest/gethelp | Made by Google | 2023-05-23 |
| Could something like this but used in a barn to keep an eye on a horse about to foal? | 2023-02-26 | Yes as long as you have a good internet connection and a nice solar charger to keep it have constant power to keep power to the cameras. | Robert | 2023-02-26 |
| Could something like this but used in a barn to keep an eye on a horse about to foal? | 2023-02-26 | It has motion and sound detection. It also allows you to communicate via an embedded microphone (from anywhere with the app). But I don’t know anything about horses and foals… I hope that answers your question. | Citoxeneize… | 2023-02-26 |
| Could something like this but used in a barn to keep an eye on a horse about to foal? | 2023-02-26 | Hi there! Nest cameras, including Nest Cam (Battery), are originally designed to provide intelligent video security for your home. However, it's possible to use it as a way to keep a close watch of your animals. You may want to consider hardwiring Nest Cam (Battery) to avoid having to recharge it. Hardwiring will also enable it to accommodate up to 10 days of continuous video recording (CVR) and 24/7 video history if subscribed together with the Nest Aware service. And if hardwiring proves to be a challenging task for you, we recommend checking the Nest Cam (Wired) model since it doesn’t require any charging at all. We'd be happy to entertain any other questions you have about Nest Cam (Battery) by simply reaching out to our support team here: https://support.google.com/googlenest/gethelp | Made by Google | 2023-03-06 |
| My summers can be as hot as 115 degrees. Will this camera handle that?? | 2023-04-25 | Yes, I’m in Las Vegas. Only time you may have a problem is if in direct Sun. It’s be best if you can place under an eve. | Lyss | 2023-04-25 |
| My summers can be as hot as 115 degrees. Will this camera handle that?? | 2023-04-25 | It’s been working perfectly for me so far I think it was great purchase for me | Amazon Customer | 2023-04-25 |
| My summers can be as hot as 115 degrees. Will this camera handle that?? | 2023-04-25 | Hi there, the Nest Cam (battery) has an operating temperature of -4°F to 104°F (-20°C - 40°C) and a charging temperature of 32°F to 104°F (0°C - 40°C). If you have additional questions or need further assistance, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp | Made by Google | 2023-04-26 |
| Will the first gen camera work on the nest app? | 2022-09-29 | It will work with the google home app | Danny Cullens | 2022-09-29 |
| Will the first gen camera work on the nest app? | 2022-09-29 | Yes. My connection was very seamless and virtually automatic. I have since migrated to Google Nest. | Keith H. Hopkey | 2022-09-29 |
| Will the first gen camera work on the nest app? | 2022-09-29 | Yes. You’ll need the Nest app to set it up. After setup in the Nest app, you can add your Nest camera to your home in the Home app. This lets you control your camera and other compatible connected devices (like a smart bulb or Google speaker) in the same place. And If you already signed into the Nest app with a Google Account, your Nest camera and some other products in your Nest home should also appear in your home in the Home app. | A manufacturer | 2022-09-30 |
| Will the first gen camera work on the nest app? | 2022-09-29 | Might not. All systems have been migrated to the Google Home app. If you already have a Nest Dooorbell, early generation, it might integrate. If not, then you will need to download Google Home and use that. Frustrating to say the least. | 81280ZXTC | 2022-09-30 |
| I like the old nest interface vs the current google. which model can i get in order to still use my old system | 2023-03-08 | You want the 1st generation | Zunster | 2023-03-09 |
| I like the old nest interface vs the current google. which model can i get in order to still use my old system | 2023-03-08 | You can't - it's a forced transition. The legacy model (probably your doorbell) can be added to the "upgraded" system, but if you add any other camera's (including this one) to your existing Nest account, you have to buy into the "New" pricing - which includes your new camera and your doorbell. GOTCHA!!! Don't feel bad, I'm a sucker too.... | Jim | 2023-03-10 |
| I like the old nest interface vs the current google. which model can i get in order to still use my old system | 2023-03-08 | Hi there! You can use the Nest app for the following Nest cameras: - Nest Cam IQ Indoor - Nest Cam IQ Outdoor - Nest Cam Indoor - Nest Cam Outdoor - Nest Dropcam (all models) Check this link for more info: https://support.google.com/googlenest/answer/9293657 | Made by Google | 2023-03-10 |
| Que costo tiene la membresia? | 2023-06-11 | No | BRAND-DEALS | 2023-06-12 |
| can this be mounted directly to an electrical box? replace existing flood light | 2023-01-06 | thats what I did. It looks too big but the gasket they give you seals fine | Mar T | 2023-01-06 |
| can this be mounted directly to an electrical box? replace existing flood light | 2023-01-06 | If it is round it will. It had a round adapter with seal | Robert | 2023-01-06 |
| can this be mounted directly to an electrical box? replace existing flood light | 2023-01-06 | Hi there! The Nest Cam with Floodlight is designed to replace an existing floodlight and requires a connection to your home’s power that provides 100-240V AC, 50/60Hz. If you want to install the floodlight in an area that doesn’t have an existing power connection and you need a junction box installed, or if you want help installing the floodlight, contact a pro. Check this link to see setup requirements and guide on how to install and setup Nest Cam with Floodlight: https://support.google.com/googlenest/answer/11003780 | Made by Google | 2023-01-11 |
| Are the nest cameras compatible with the new Matter protocol? | 2023-02-23 | Hi there! Unfortunately, Nest cameras don't support Matter. Here are Google devices that have received software updates so they can work as a hub for Matter: - Wi-Fi routers: Nest Wifi Pro (Wi-Fi 6E) - Speakers: Google Home, Google Home Mini, Nest Mini, Nest Audio - Displays: Nest Hub (1st gen), Nest Hub (2nd gen), Nest Hub Max | Made by Google | 2023-02-23 |
| Can it be connected with Huawei gateway? | 2023-05-15 | Hi there! Nest Cam (Battery) works just like any device that connects to a Wi-Fi network. It supports 802.11a/b/g/n Wi-Fi standard and should connect to a single band or dual band (2.4 GHz and 5 GHz) router or gateway, including Huawei gateways. | Made by Google | 2023-05-15 |
| Can it be connected with Huawei gateway? | 2023-05-15 | No | dijap1 | 2023-05-15 |
| Can you install it 12'-13' ? | 2022-11-14 | With your Nest Cam Outdoor we recommend that you install it 7-10 feet above the ground so it's high enough to see people's faces. To know more about installing your Nest Cam Outdoor you can visit the link here: https://support.google.com/googlenest/answer/9228553 | Made by Google | 2022-11-14 |
| Can you install it 12'-13' ? | 2022-11-14 | Yes, you can, but Google recommends Nest Cam (battery) should be placed between 6 and 6.5ft (1.8 and 2 m) high for optimal detection. | John | 2022-11-14 |
| Can you set a pre-recorded messsge to alert people? | 2023-03-30 | Hi there, the Nest Cam (battery) doesn't have the option to pre-record a message. You can activate push notifications and receive camera alerts as long as you're signed in to the app. Then you can use the Talk and Listen feature which works like a video call. You can converse without needing to pause for the audio to switch over. We recommend that you contact us on our Google Help page if you have additional questions: https://support.google.com/googlenest/gethelp | Made by Google | 2023-04-03 |
| Can I get away with not caulking? | 2023-04-23 | Why take a risk. I would calk the housing. It can’t hurt and it protects the electrical connections. | Ray Chatten | 2023-04-23 |
| Can I get away with not caulking? | 2023-04-23 | You could if it is mounted undercover | dhdjms | 2023-04-23 |
| Can I get away with not caulking? | 2023-04-23 | Yes. You receive a “super strong” magnet and the waterproof camera sticks to that. Everything is waterproof. I have 3 and one is out in the middle of the yard by a bird feeder. I have moved all 3 many times. | Gary D. Smith | 2023-04-23 |
| Can I get away with not caulking? | 2023-04-23 | Hi there! Yes. You can install Nest Cam (Battery) without the need to install caulking since it already comes with an IP54 rating and can withstand dust, rain, and snow. In case you have additional questions, please feel free to contact our support team here: https://support.google.com/googlenest/gethelp | Made by Google | 2023-04-25 |
| New Google Batt. with power cord do you get video clips with 3 hr no subscription which you need to erase and quick live view | 2023-01-10 | Yes. | Ruth Cintron | 2023-01-10 |
| New Google Batt. with power cord do you get video clips with 3 hr no subscription which you need to erase and quick live view | 2023-01-10 | Hi there! Yes, Nest Cam (battery) works even without a subscription. You still have basic motion detection, watch live feed, and get videos up to 3 hours in the past, which will automatically expire and be deleted after 3 hours. For pricing and what you get with a Nest Aware subscription, check this link: https://support.google.com/googlenest/answer/9233159 | Made by Google | 2023-01-11 |
| So with the 24/7 continuous recording you can no run the camera wirelessly? | 2023-01-25 | The footage is stored in the cloud for a certain amount of time. You can download an event if you like before it expires. | R. Montgomery | 2023-01-25 |
| So with the 24/7 continuous recording you can no run the camera wirelessly? | 2023-01-25 | You need internet to see the through the camera. | Ruth Cintron | 2023-01-25 |
| So with the 24/7 continuous recording you can no run the camera wirelessly? | 2023-01-25 | They record as long as there is power (direct or battery). And to get 24 hour recording you must subscribe. | Robert | 2023-01-25 |
| So with the 24/7 continuous recording you can no run the camera wirelessly? | 2023-01-25 | My outdoor cam is wifi, battery operated. It records 24x7 WHEN it identifies the particular events you have set to record in the settings and you have a nest aware subscription (required for recording). You don't get 24x7 continuous recording of the view from the camera. You can see a live view anytime. | Shelley | 2023-01-26 |
| So with the 24/7 continuous recording you can no run the camera wirelessly? | 2023-01-25 | Hello there, thanks for the question. We offer 24/7 video history on wired Nest Cams with a Nest Aware Plus subscription. You’ll get 60 days of events history and 10 days of 24/7 video history if you choose to connect your Nest Cam (battery) to a power cable (sold separately). Visit this support link to learn more about pricing, and what you can get with a Nest Aware subscription: https://support.google.com/googlenest/answer/9233159 | A manufacturer | 2023-01-27 |
| So with the 24/7 continuous recording you can no run the camera wirelessly? | 2023-01-25 | Yes, that is correct, it needs to be plugged in. | Gary D. Smith | 2023-01-31 |
| 24/7 recording battery life? | 2023-01-26 | The batteries in both of my cameras failed immediately after the warranty was up. I have had nothing but problems out of these and will never buy anything Google, again. | Larry Byrd | 2023-01-26 |
| 24/7 recording battery life? | 2023-01-26 | Hi there! Battery life depends on factors including activity, temperature, and camera settings that you select. You can extend the battery life by adjusting video quality, length of video clips, time between recorded events, and using activity zones to monitor specific areas. Check this link for more details: https://support.google.com/googlenest/answer/10901611 Here are some typical scenarios. Busy: About 1.5 months battery life (about 20 - 25 recorded events per day) Typical: About 3 months battery life (about 9 - 12 recorded events per day) Quiet: About 7 months battery life (about 2 - 4 recorded events per day) If you want to keep your camera plugged in at all times for continuous power, we recommend connecting it directly to a power outlet using the included cable and adapter, or the weatherproof cable (sold separately). What you get with a Nest Aware subscription: https://support.google.com/googlenest/answer/9233159 | Made by Google | 2023-01-27 |
| Is the video stream easy to hack into? I know there’s a website with millions of cameras from inside peoples houses. I’m not trying to end up on there | 2023-03-13 | I don’t know all those specs. Being a computer forensics and former gov guy I can assuredly say it is possible. Moreover, I don’t have anything inside my home, we even have Siri turned off on our phones, bc as you know that thing listens to anything you say and has a 2 year backup on it. So if you are worried about that, I would start there. I hope that answers at least part of your question. | Citoxeneize… | 2023-03-13 |
| Is the video stream easy to hack into? I know there’s a website with millions of cameras from inside peoples houses. I’m not trying to end up on there | 2023-03-13 | I think so, I’ve been hacked multiple times. In my case it seems they hack the Google home app that controls it. Also my situation is unique, I have a crazy neighbor who doesn’t like my cameras. First I had Arlo they hacked it, then I switched to this. They hacked it. Now I have ADT. Haven’t been hacked that. | Lyss | 2023-03-13 |
| Is the video stream easy to hack into? I know there’s a website with millions of cameras from inside peoples houses. I’m not trying to end up on there | 2023-03-13 | I'm not sure but that is a great question. We only have these outside our home so that wouldn't really be too big of a problem. But it being a Google product I believe it should be secure | vanessa vargas | 2023-03-14 |
| Is the video stream easy to hack into? I know there’s a website with millions of cameras from inside peoples houses. I’m not trying to end up on there | 2023-03-13 | Hi there! Nest cameras, including Nest Cam with Floodlight, come with 128-bit AES encryption with TLS/SSL that provides best in class security when streaming. It works together with the 2-step verification that helps prevent someone from signing in to your account on the Home app without your permission. You can read more about it with these links: - Technical specs for Nest cameras: https://support.google.com/googlenest/answer/9259110 - Learn about 2-step verification for Nest accounts: https://support.google.com/googlenest/answer/9794520 | Made by Google | 2023-03-20 |
| Will this camera record if a mice or mouse or rat comes across the area or set activity zone? | 2023-05-20 | Yes. | Beverly Kirkpatrick | 2023-05-20 |
| Will this camera record if a mice or mouse or rat comes across the area or set activity zone? | 2023-05-20 | I am not sure about mice but cats trigger it. | Timechanger | 2023-05-20 |
| Will this camera record if a mice or mouse or rat comes across the area or set activity zone? | 2023-05-20 | It possibly can if the sensitivity is set high and set for animal detection. Mine has picked up rabbits. | CeCe | 2023-05-21 |
| Will this camera record if a mice or mouse or rat comes across the area or set activity zone? | 2023-05-20 | Hi there! Yes. As long as there's motion, the Nest Cam (battery) should be able to detect it. How Nest cameras detect sound and motion: https://support.google.com/googlenest/answer/9250426 | Made by Google | 2023-05-23 |
| Can you hear the audio when you play back the video clips? | 2023-05-20 | Hi there! Yes. As long as the microphone is on, your Nest camera’s microphone picks up sound in the area around your camera and is recorded in your video history. Take a look at this link for more info on how to change Nest camera and doorbell audio settings: https://support.google.com/googlenest/answer/9218407 | Made by Google | 2023-05-20 |
| Can you hear the audio when you play back the video clips? | 2023-05-20 | Yes, I can hear it clear. | Steven | 2023-05-20 |
| Can you hear the audio when you play back the video clips? | 2023-05-20 | Yes. You can hear audio of saved events | Kurt T. | 2023-05-20 |
| Can you hear the audio when you play back the video clips? | 2023-05-20 | Yes... | jlgx4 | 2023-05-20 |
| Can you hear the audio when you play back the video clips? | 2023-05-20 | Yes, it is pretty clear and picks up the smallest sounds. | vanessa vargas | 2023-05-22 |
| What kind of wire is it for the power? Ethernet? | 2023-04-19 | This is completely wireless. Wi-Fi and rechargeable battery as needed | Project Doc | 2023-04-19 |
| What kind of wire is it for the power? Ethernet? | 2023-04-19 | Hi there! Thanks for your interest! The Nest Cam (battery) comes with a 7.5 W USB-A power adapter with a pogo pin magnetic connector. Although the camera can run on battery alone, if you prefer it wired for continuous power, you can connect your camera to a standard household power outlet with the included or optional power adapter that will keep the battery charged. Please note that the power adapter included is not weatherproof and not intended for outdoor use. For connectivity, the Nest cameras and doorbell connect to a secure network wirelessly, and is compatible with 802.11a/b/g/n 2.4 GHz and 5 GHz Wi-Fi US, or 802.11b/g/n 2.4 GHz Wi-Fi for other regions. See the full technical specifications here: https://support.google.com/googlenest/answer/9259110 | Made by Google | 2023-04-22 |
| Saludo. Alguien me puede decir si Existe otra manera de almacenar que no sea con membresía? | 2023-05-19 | Solo almacena las últimas 3 horas de video sin membresía. | Rafael Rodriguez | 2023-05-19 |
| What is the battery capacity in mA? | 2023-01-19 | 6,000 mAh | EdW | 2023-01-19 |
| What is the battery capacity in mA? | 2023-01-19 | Hi there! Nest Cam (battery) has a built-in rechargeable 6 Ah, 3.65V lithium-ion battery. Check technical specs here: https://support.google.com/googlenest/answer/9259110 | Made by Google | 2023-01-25 |
| Is Google going to make this without the flood light? I just want a hardwired (110v) camera without those bulging lights. | 2023-04-28 | I have no idea. Both of mine immediately became junk, just as soon as the very short warranty expired. I had to throw them away. | Larry Byrd | 2023-04-28 |
| Is Google going to make this without the flood light? I just want a hardwired (110v) camera without those bulging lights. | 2023-04-28 | Hi there! Yes. We have the exact Nest camera model that you're looking for with the Nest Cam (Battery). It makes use of the same camera that you find on Nest Cam with Floodlight, except without the floodlights. You also have the option to hardwire Nest Cam (Battery) to accommodate up to 10 days of continuous video recording (CVR) and 24/7 video history if hardwired to power and subscribed to Nest Aware Plus ($12 a month for all of your cameras, speakers, and displays on the same home structure). We recommend checking the technical specifications of Nest Cam (Battery) here: https://support.google.com/googlenest/answer/9259110 You may also contact our support team for any other questions about our Google Nest cameras using this link: https://support.google.com/googlenest/gethelp | Made by Google | 2023-05-01 |
| How many cameras do I get in the order? | 2023-01-23 | One | Zuza | 2023-01-23 |
| How many cameras do I get in the order? | 2023-01-23 | Hi there! There are 2 Nest cameras included in this bundle (2 Count - Pack of 1). Thank you! | Made by Google | 2023-01-25 |
| how many cameras record same time? | 2023-01-08 | Only 1.. and this camera from google kept idle and wouldn’t send notifications..worst ever | Amazon Customer | 2023-01-08 |
| how many cameras record same time? | 2023-01-08 | Each camera is independent of the others. You assign a name to a camera and view that camera in the Home app. The home app shows all the cameras by name and you pick the one you want to review. | James J. Wynard | 2023-01-08 |
| how many cameras record same time? | 2023-01-08 | I have three and they will send alerts and record simultaneously. | Gary D. Smith | 2023-01-09 |
| how many cameras record same time? | 2023-01-08 | Hi there! Nest cameras work simultaneously. It can record all at the same time. If you sign in with a Google Account, you can have up to 5 homes in your account, and you can set up a maximum of 10 Nest cameras per home structure on the Google Home app. For more information, check this link: https://support.google.com/googlenest/answer/9293015 | Made by Google | 2023-01-11 |
| Will it come with wires to plug it in 120 outlet? | 2023-03-23 | It comes with a very short wire to charge. It does not come with a long enough wire for most applications to keep it plugged in outside. | Ed N. | 2023-03-23 |
| Will it come with wires to plug it in 120 outlet? | 2023-03-23 | Yes, it does—115 to 220v outlets | Tinman | 2023-03-23 |
| Will it come with wires to plug it in 120 outlet? | 2023-03-23 | Hello there! Thanks for your inquiry. The Nest Cam (battery) comes with the following items with every purchase: - Nest camera - Magnetic plate - Wall plate - 2 wall anchors - 2 wall screws - 1 secure loop1 - 1 charge cable, 3.3 ft (1 m) - 1 power adapter - Quick start guide - Safety & warranty document Please note that the power adapter included with the Nest Cam (battery) is not weatherproof and not intended for outdoor use. You can use the Nest Cam weatherproof cables (sold separately) which are available in 5m and 10m if you want to plug your camera into an outlet for continuous power. | A manufacturer | 2023-03-24 |
| How do I factory reset if I removed original wifi network it was connected to? | 2022-09-22 | There is no factory reset button on Nest Cam Indoor, Nest Cam Outdoor, or Dropcam. To reset one of these cameras, simply remove it from your account. - Open the Home app or the Nest app. - Tap the camera that you want to reset. Tip: To help restore your settings after resetting your camera, write down or take a screenshot of your camera settings. - Tap Settings icon > Remove device > Confirm. - If you’re giving your camera to someone else, you’re done. If you want to reconnect your camera to the app, simply go through camera setup in the app again: https://support.google.com/googlenest/answer/9293657 | A manufacturer | 2022-09-23 |
| How do I factory reset if I removed original wifi network it was connected to? | 2022-09-22 | work through the Nest Tech call center. It's very difficult to reset. You will need to completely reset the device. I believe there are also video's on youtube to watch for the process. | Craig A Cavanaugh | 2022-09-23 |
| Will this camera work with strictly 5ghz Wi-Fi? | 2023-02-20 | Yes it will, that’s what I have | Mark N. | 2023-02-21 |
| Will this camera work with strictly 5ghz Wi-Fi? | 2023-02-20 | Hi there! For Europe, Canada, Australia: 802.11b/g/n (2.4 GHz) For US, Mexico, India, Japan: 802.11a/b/g/n (2.4 GHz and 5 GHz) Check technical specs for Nest cameras and doorbells here: https://support.google.com/googlenest/answer/9259110 | Made by Google | 2023-02-22 |
| Can this camera read a license plate at night | 2023-02-21 | No, it can’t. It’s 2k resolution, not 4k. It even cannot read a license plate in the daytime. | Jin H | 2023-02-21 |
| Can this camera read a license plate at night | 2023-02-21 | Hey there, thanks for your inquiry. In daylight, Google Nest cameras can see about as far as you can, and their wide angle lens has a field of vision almost as wide as the human eye. Nest cameras also have Night Vision to be able to see in the dark. Night Vision range depends on how much light there is, but most Nest cameras have a range of about 20 feet in the dark. If there are any light sources in the area, your camera may be able to see even farther. You can adjust your cameras’ video quality that may improve the resolution. The higher the video quality setting you choose, the sharper and more detailed your footage can be, but it also uses more of your internet bandwidth. This setting lets you pick the maximum video quality for your cameras. No matter which level you choose, your camera will automatically adjust its resolution and compression according to how much bandwidth is available. You may check this link to learn more: https://support.google.com/googlenest/answer/9218596 | Made by Google | 2023-02-21 |
| Can this camera read a license plate at night | 2023-02-21 | Even though the night cam picture is good...not able to pick up a plate #. | jlgx4 | 2023-02-21 |
| Can this camera read a license plate at night | 2023-02-21 | I'm pretty sure it can't. It's a great camera for the price. It will give you that extra security your looking for when you purchase the camera. We use ours for our backyard pool area. | Janette J. | 2023-02-22 |
| I want to hardwire this to 110v. Don't want to use plug in. Can I do this? | 2023-04-28 | Yes, but you need to order the cable along with the camera. | Charles | 2023-04-28 |
| I want to hardwire this to 110v. Don't want to use plug in. Can I do this? | 2023-04-28 | I don't know. I threw them away, when they both instantly turned to junk, right after the short warranty expired. | Larry Byrd | 2023-04-28 |
| I want to hardwire this to 110v. Don't want to use plug in. Can I do this? | 2023-04-28 | I would say no. The plug that's used to charge the battery is a different type of plug. I would get a long aftermarket cord and plug in using that. I think my plug is 24' I believe. | Beverly Kirkpatrick | 2023-04-28 |
| I want to hardwire this to 110v. Don't want to use plug in. Can I do this? | 2023-04-28 | It comes with 110 volt charger that you can leave plugged in and hooked to the camera and the battery in the camera will be for backup | ronnie hudson | 2023-04-29 |
| I want to hardwire this to 110v. Don't want to use plug in. Can I do this? | 2023-04-28 | No. The power adapter is built into the actual body of the wall plug. There is no way to hard wire it. | Tim S | 2023-04-29 |
| I want to hardwire this to 110v. Don't want to use plug in. Can I do this? | 2023-04-28 | Hi there! You have the option to hardwire Nest Cam (Battery) using a separate cable that you can purchase separately. However, we only recommend using the accessory cable with the built-in plug without altering or removing anything on the cable to ensure that Nest Cam (Battery) performs optimally. If you need further guidance, please do not hesitate to contact our support team here: https://support.google.com/googlenest/gethelp | Made by Google | 2023-05-01 |
| The camera junction box seems round. The existing junction box where I’d like to install the camera is rectangular. Compatible? | 2023-02-20 | Hi there! We recommend measuring your existing camera junction box, compare it with the following dimensions of Nest Cam with Floodlight and see if it will fit: Camera: - Length: 3.27 in(8.3 cm) - Diameter: 3.27 in(8.3 cm) Floodlight: - Length: 6.5 in (16.5 cm) - Width: 12.4 in (31.5 cm) - Height: 3.66 in (9.3 cm) You can learn more about Nest Cam with Floodlight specifications here: https://support.google.com/googlenest/answer/9259110 | Made by Google | 2023-02-20 |
| The camera junction box seems round. The existing junction box where I’d like to install the camera is rectangular. Compatible? | 2023-02-20 | I didn't get the flood light camera. I would think you might be able to get a plate for your square box that makes the hole round. Check with your local hardware store. I think it would be an adaptor box plate. | Beverly Kirkpatrick | 2023-02-20 |
| The camera junction box seems round. The existing junction box where I’d like to install the camera is rectangular. Compatible? | 2023-02-20 | The camera comes with a metal plate that has multiple mounting slots that should have no problem attaching to a rectangular box. The camera itself will then attach to the mounting plate. | R. Montgomery | 2023-02-20 |
| How bright are the lights? How many lumens? | 2023-01-16 | Hi there! Nest Cam with Floodlight comes with 2400 lumens maximum brightness dual RGB lights that may or may not be comparable with your current floodlight. The camera part comes with built-in rechargeable 6 Ah, 3.65V lithium-ion battery, while the floodlight is hardwired via a 100-240V AC source which can also continuously power the camera as well. However, Nest Cam with Floodlight can only be triggered by Motion, Live viewing, or Camera events, and cannot be controlled by a manual light switch. You can learn more about how to select the triggers for Nest Cam with Floodlight by visiting this help page: https://support.google.com/googlenest/answer/10500343 | Made by Google | 2023-01-19 |
| If I buy the "weather proof cable for 24/7 recording" will it damage the battery due to over charging? Or is it separate from that? | 2023-01-16 | The charger cable is magnetic. The electric cable has prongs that “plug” into the port. So I think that overrides the charging of the battery. | Gary D. Smith | 2023-01-16 |
| If I buy the "weather proof cable for 24/7 recording" will it damage the battery due to over charging? Or is it separate from that? | 2023-01-16 | Hi there! No, it will not damage the Nest Cam (battery). Nest Cam (battery) can be connected to a power outlet with the weatherproof cable and adapter for continuous power. | Made by Google | 2023-01-19 |
| Can this light/camera be installed "under exterior soffit ", upside down? | 2023-01-19 | Ours is outside under soffit but not upside down(?) | Zuza | 2023-01-23 |
| Can this light/camera be installed "under exterior soffit ", upside down? | 2023-01-19 | Hey there, thanks for the question. It may work with limited functionality, or may not work at all. Nest Cam with floodlight is only designed to be installed on vertical surfaces like a wall. It is not designed to be installed on horizontal surfaces because the downward facing angle would reduce the floodlight’s functionality by limiting the field of view of the PIR motion sensor (which triggers the floodlight when motion is detected). | A manufacturer | 2023-01-25 |
| En el título dice que se puede en el exterior y en el detalle dice interior, se puede o no usar en el exterior? | 2023-05-19 | Son para exterior. | Sofia Maluendez Krause | 2023-05-19 |
| En el título dice que se puede en el exterior y en el detalle dice interior, se puede o no usar en el exterior? | 2023-05-19 | Si, yo tengo 2 en el exterior y aguanta lluvia y sol sin problema, le compre una protección de goma que las cubre pero no es necesario adquirirlas. | Joe Bulnes | 2023-05-19 |
| En el título dice que se puede en el exterior y en el detalle dice interior, se puede o no usar en el exterior? | 2023-05-19 | Si, lo puedes usar en interior y exterior | Rafael Rodriguez | 2023-05-19 |
| En el título dice que se puede en el exterior y en el detalle dice interior, se puede o no usar en el exterior? | 2023-05-19 | Si yo tengo las 2 en el exterior de mi casa a una altura no fácil de llegar pero es Perfecto | Jordi Minuche | 2023-05-19 |
| En el título dice que se puede en el exterior y en el detalle dice interior, se puede o no usar en el exterior? | 2023-05-19 | Sin problemas, tengo una en interior y una en exterior, en mi caso conectadas a la toma de corriente | Alejandro | 2023-05-19 |
| En el título dice que se puede en el exterior y en el detalle dice interior, se puede o no usar en el exterior? | 2023-05-19 | Se puede usar exterior , pero yo no la puedo usar en ningún lado por que no vino el cable y nadie me atiende de Amazon. Consejo tenga cuidado de comprar | Ricardo A. | 2023-05-19 |
| Are the wireless cameras self-contained or is a hub or base station required for the cameras to work? | 2023-01-05 | They are self contained and controlled through the Google home app | Mike | 2023-01-05 |
| Are the wireless cameras self-contained or is a hub or base station required for the cameras to work? | 2023-01-05 | The camera is self contained, you access it via google home app. | JETMAN | 2023-01-05 |
| Are the wireless cameras self-contained or is a hub or base station required for the cameras to work? | 2023-01-05 | The camera is self-contained. You will need to pull the camera off the base (easy, it's magnetic) to bring inside and charge the battery, maybe every 4 to 6 weeks. Ours is installed on the eave and no issues with the magnetic base holding the camera. | Shelley | 2023-01-05 |
| Are the wireless cameras self-contained or is a hub or base station required for the cameras to work? | 2023-01-05 | No the 2nd generation outdoor camera does not need a hub or base station to work. However, it does require the Google Home app to setup and operate the camera. | esb | 2023-01-06 |
| Are the wireless cameras self-contained or is a hub or base station required for the cameras to work? | 2023-01-05 | Hi there! Nest cameras will work on their own. It is a stand-alone device. However, you will need to set it up and connect it to your home's Wi-Fi. We suggest checking this link on how to install or mount Nest Cam (battery): https://support.google.com/googlenest/answer/10919314 Set up and connect Nest camera: https://support.google.com/googlenest/answer/9293657 | Made by Google | 2023-01-11 |
| How long is the charging cord? | 2023-04-12 | 3'. I purchased an aftermarket one that's much longer. | Beverly Kirkpatrick | 2023-04-12 |
| How long is the charging cord? | 2023-04-12 | Hi there! The Nest Cam (battery) includes a 3.3 ft (1 m) indoor rated charging cable that plugs into a power adapter. Check technical specs here: https://support.google.com/googlenest/answer/9259110 | Made by Google | 2023-04-13 |
| Can I install ceiling | 2022-12-12 | I wouldn't install it anywhere. The cameras and the Google Home app are terrible. | John | 2022-12-13 |
| Can I install ceiling | 2022-12-12 | Yes, you can install the camera on the ceiling. | Scott R. | 2022-12-13 |
| Can I install ceiling | 2022-12-12 | Yes, just make sure the camera can view the security area you want to reach. | Darrow | 2022-12-13 |
| Can I install ceiling | 2022-12-12 | Yes you can. | Hubert E Jeter | 2022-12-13 |
| Can I install ceiling | 2022-12-12 | Pretty much it can be installed anywhere. | John C. Awald | 2022-12-13 |
| Can I install ceiling | 2022-12-12 | Yes, it can be installed on a ceiling. | EdW | 2022-12-13 |
| Can I install ceiling | 2022-12-12 | Sure, the magnetic base can be attached to any flat surface. | JETMAN | 2022-12-13 |
| Can I install ceiling | 2022-12-12 | The Nest Cam with Floodlight is designed to replace an existing floodlight and requires a connection to your home’s power that provides 100-240V AC, 50/60Hz. If you want to install the floodlight in an area that doesn’t have an existing power connection and you need a junction box installed, or if you want help installing the floodlight, contact a pro. Check this link to see setup requirements and guide on how to install and setup Nest Cam with Floodlight: https://support.google.com/googlenest/answer/11003780 | Made by Google | 2022-12-17 |
| Can it be configured for Sound activation? | 2023-04-13 | Please see the following Audio Microphone Turning off the mic disables live audio and audio recording Audio recording When this is on, events in your video history will include everything your device's microphone hears, as well as the voice of whoever is speaking to a visitor during a Talk & Listen event. When this is off, you can still listen live. Camera volume | Robert Z | 2023-04-15 |
| Can it be configured for Sound activation? | 2023-04-13 | Hi there! Nest Cam with Floodlight makes use of a combination of both the camera for motion and the microphone to detect certain types of sounds so you can get an alert when a person or motion is detected near the camera. You can control and specify what triggers the lights on Nest Cam with Floodlight using the Google Home app. You can choose between the following three settings: - Turning on the Motion settings will turn the lights on whenever the floodlight’s motion sensor detects activity. You can also adjust the motion sensitivity setting to determine when the floodlight will turn on. - Live viewing will turn the floodlight on automatically whenever you check your camera’s live stream at night. - Lastly, if you turn on Camera events, then your floodlight will turn on whenever your camera starts recording. It makes use of both motion and sound detection to identify events and notify you about it. We'd like to help you out with any other questions you have about Nest Cam with Floodlight. You're more than welcome to contact our support team here: https://support.google.com/googlenest/gethelp | Made by Google | 2023-04-17 |
| Do I need to have the power cable to record 24/7 or I need only the subscription and record wireless 24/7? | 2023-02-13 | You do not need a power cord | Laurie Ann | 2023-02-13 |
| Do I need to have the power cable to record 24/7 or I need only the subscription and record wireless 24/7? | 2023-02-13 | If you record 24/7, you need the power cord otherwise you will be depleting the battery quickly. If you only record events (not 24/7) only when the camera detects something, the battery can last much longer. | Ronald L. Russell | 2023-02-14 |
| Do I need to have the power cable to record 24/7 or I need only the subscription and record wireless 24/7? | 2023-02-13 | Hi there! You need to have both the power cable and Nest Aware subscription. Getting the Nest Aware subscription will enable additional features that include 30 days of Video History, 24/7 continuous recording, access to clips and time lapses and even customizing your own activity zones. You won't ever have to worry about missing any events as these videos and clips are all saved onto the Cloud. All these features can be viewed and controlled at the tip of your fingertip using the Google Home App. You can learn more and get the subscription here: https://store.google.com/us/product/nest_aware Though it runs on battery alone, the Nest Cam (battery) can be connected to a power outlet with the included or optional weatherproof cable and adapter for continuous power. Please note that the power adapter included is not weatherproof and not intended for outdoor use, and you can use a compatible weatherproof cable (sold separately). | Made by Google | 2023-02-14 |
| Es de corriente directa para que funcione o es de batería recargable.? | 2023-01-31 | Es como tú lo prefieras puedes poner directamente a la instalación de luz o ponerlo con un cable directo a la toma corriente o si no te gusta tener cables sobre el rededor de tu pared puedes poner a cargarlas y después ponerlas de regreso a la base magnética que trae para mi es una de las mejores cámaras tengo vigilada afuera y dentro de mi casa desde mi trabajo es dinero bien invertido súper recomendables | Diana Curiel | 2023-01-31 |
| Es de corriente directa para que funcione o es de batería recargable.? | 2023-01-31 | Esta que compre específicamente es de corriente directa, se conecta a la electricidad. NO es de baterías | Fernando De Vita | 2023-01-31 |
| Can I use the included screws for aluminum siding? | 2023-06-05 | Should be OK. Just pre-drill smaller pilot hole. | jlgx4 | 2023-06-05 |
| Can I use the included screws for aluminum siding? | 2023-06-05 | Hi there! Thanks for your inquiry. Yes, you can attach the wall plate with the included screws, then secure the magnetic plate onto the wall plate. Both of these mounting options let you power your camera with any power accessory like the weatherproof cables, or run it on battery power. Learn more about installation using this link: https://support.google.com/googlenest/gethelp | A manufacturer | 2023-06-06 |
| If the floodlight it turned off at the switch, will the video camera still work? | 2023-05-25 | Yes, it will run off of battery power. | nopassn | 2023-05-25 |
| Do they offer camera theft replacement? | 2023-04-25 | Hi there, thanks for your inquiry. We can see how concerned you are if your camera gets removed or stolen. Luckily, Google Nest has a replacement policy for stolen Nest Doorbell (battery) and Nest Cam (battery). In the unfortunate event that someone removes your camera without permission, you may qualify for a replacement. Check this link to learn more about what to do if your camera/doorbell is stolen: https://support.google.com/googlenest/answer/9269698 | A manufacturer | 2023-04-26 |
| Will google release a model without a floodlight? i want 110v wired, not a ac adapter plug. | 2023-06-11 | I dont know and I dont care. I would not buy anything ever from them. | HH | 2023-06-11 |
| Will google release a model without a floodlight? i want 110v wired, not a ac adapter plug. | 2023-06-11 | Yes it doorbell | BRAND-DEALS | 2023-06-12 |
| Will google release a model without a floodlight? i want 110v wired, not a ac adapter plug. | 2023-06-11 | Hi there! We suggest checking all other wired Nest camera models for better comparison, and you can also choose based from your preference. Here's the link: https://support.google.com/googlenest/answer/9259110 For other questions and concerns, contact our support team here: https://support.google.com/googlenest/gethelp | Made by Google | 2023-06-13 |
| operating frequency and transmission power -eirt information missing in specification i needed this information in my country | 2022-11-30 | Plugs into a standard household power outlet for continuous video streaming and alerts Learn more Power adapter input: 100-240V AC, 50/60 Hz, 0.65A Power adapter output: 15V DC, 1.87A Camera input: 15V DC, 1.0A Power cable connector: USB-C | Hubert E Jeter | 2022-12-04 |
| operating frequency and transmission power -eirt information missing in specification i needed this information in my country | 2022-11-30 | Although Nest Cam (Battery) comes with an auto-volt power adapter, we recommend using it only in the country of purchase as local restrictions and standards may impact the functionality of Nest Cam (Battery). | Made by Google | 2022-12-20 |
| we ordered a pair of these and when they were installed we found out we were missing a white cord in one of the units can we get a cord? | 2023-04-05 | These cameras come with only one charging cable, bummer, I know. if you want to wire both cameras, which I recommend, then you will need to purchase a "Google Weatherproof Cable for Nest Cam (Battery) Only" or a third-party cable. Amazon offers many, I can only speak for the "Google" brand cable. It's a plug, it works, nuff said. Hope that helps | Romano Woodfolk | 2023-04-05 |
| we ordered a pair of these and when they were installed we found out we were missing a white cord in one of the units can we get a cord? | 2023-04-05 | i have bought 3 (2 packs) google nest outdoor/indoor cameras and each pack of 2 came with 1 white cord as a charging cord. | Omar | 2023-04-05 |
| we ordered a pair of these and when they were installed we found out we were missing a white cord in one of the units can we get a cord? | 2023-04-05 | I had the same problem. I ordered cords from Google store. They sell pairs of nest cam with only one cord. | Ray Chatten | 2023-04-05 |
| we ordered a pair of these and when they were installed we found out we were missing a white cord in one of the units can we get a cord? | 2023-04-05 | Hi there! Nest Cam (Battery) devices don’t usually need to be charged at the same time. You can charge them alternately using the one charging cable you have now. However, if you still prefer to get an extra cable, we recommend contacting Amazon support for availability of the Nest Cam (battery) Charge Cable. | Made by Google | 2023-04-06 |