| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Is it compatible to samsung galaxy note 20? | 2023-02-09 | YES, They work with any device that supports Bluetooth.The headphones compatibility is very strong, For all Smart TV phones Computers Laptops iPads, etc... | Billy S. | 2023-02-09 |
| Is it compatible to samsung galaxy note 20? | 2023-02-09 | Yes, they connect via blue tooth. | Chris | 2023-02-09 |
| Do these work with sindows 11? there is some issue with bluetooth that started with win 11 upgrades for earbuds that did work in win 10 | 2023-04-05 | No, Mine does not work with windows 11 | david | 2023-04-16 |
| Do these earbuds skip and play next song from earbuds they say they do but it doesn't work | 2022-12-31 | I'm sorry it doesn't have that function | Alejandra Gutierrez | 2022-12-31 |
| Do these earbuds skip and play next song from earbuds they say they do but it doesn't work | 2022-12-31 | I have been using them for awhile and for me they work great and easy to use , very happy with the purchase. | teresa thomas | 2022-12-31 |
| Do these earbuds skip and play next song from earbuds they say they do but it doesn't work | 2022-12-31 | Yes it is | Alejandra Gutierrez | 2022-12-31 |
| Do i have to carry the charging case around for the wireless earbuds to work? | 2023-02-09 | Hi the charging case can charging earbuds. The distance between the earbuds and charging case won't affect the using of your Bluetooth earbuds. | peter w. | 2023-02-09 |
| Do i have to carry the charging case around for the wireless earbuds to work? | 2023-02-09 | All batteries have a time of work My recommendation is to charge them fully,during the night and so it will work during the day,in my experience almost the whole day | Yesmin | 2023-02-09 |
| Do i have to carry the charging case around for the wireless earbuds to work? | 2023-02-09 | No, they work with Bluetooth. You just need the case when you need to charge the earbuds | Eve | 2023-02-10 |
| Can you control music with headphones? Stop the music, continue the music? | 2022-12-06 | Yes, I can pause and continue music by pressing the answer/reject button. | sid s. | 2022-12-06 |
| Are theses compatible with the I phone 7 SE thanks | 2023-04-24 | They say they’re compatible with all bluetooth devices. | Sound Investor | 2023-04-24 |
| Can the case be charged via wireless charging? | 2023-01-11 | Sorry, I only use plug in charger. Not sure. | Fred Beagle | 2023-01-11 |
| Are those sweatproof? | 2023-04-25 | I don’t know entirely how to define sweat proof. As I didn’t build these. But I’ve worked out and ran with these on sweating heavily and saw no change in function or in anything else. So if you wish to sweat whilst wearing these it should not affect them much. | Raven999? | 2023-04-25 |
| Does the blue light on the earbuds keep blinking while being used? | 2023-04-13 | No it doesn't | Abe Mayo | 2023-04-13 |
| Does the blue light on the earbuds keep blinking while being used? | 2023-04-13 | Not once they are properly connected to a device, NO. Even the blue light on the case shuts down after less than a minute, except maybe when charging the via a cable. If you walk out of range of the connected device far enough to drop the connection it may flash again looking for something to connect with before eventually shutting down completely. | John Blair | 2023-04-13 |
| Does the blue light on the earbuds keep blinking while being used? | 2023-04-13 | My son is the one that wears them, but I didn't notice it blinking when he showed me how they were fitting on his ear. Hopefully, this is helpful. | Ang koz | 2023-04-15 |
| Does the blue light on the earbuds keep blinking while being used? | 2023-04-13 | No, it stays off | david | 2023-04-16 |
| How do you turn off the earbuds to save their batteries when not using them? | 2023-04-20 | They automatically turned off when I put them back in the case. | AliceB | 2023-04-20 |
| How do you turn off the earbuds to save their batteries when not using them? | 2023-04-20 | Put them back in the case.... they hold a long charge | Sara | 2023-04-20 |
| How do you turn off the earbuds to save their batteries when not using them? | 2023-04-20 | Just put them in the case | ronald labruna | 2023-04-22 |
| How to use this bluetooth earbuds to answer/end the call? | 2022-12-06 | Just press the answer/reject button | Allen sindelar | 2022-12-06 |
| Does both wire less ear buds have mic in it.. can I just use one with my phone while other one is in box? | 2022-12-07 | Yes I just received mine and you can use just one earpiece they both have a microphone. | Joseph | 2022-12-07 |
| Can the earbuds connect individually to the phone? | 2023-02-09 | Yes | Sara | 2023-02-09 |
| Why do I see different ear pieces in videos and pictures? for the review of this item. very confusing. I need reviews for this Item only! | 2023-05-02 | Video could not be loaded | Tallee | 2023-05-02 |
| What is the compatibility with Samsung? | 2023-04-13 | Yes! My husband and I both have Samsung galaxy phones. They work perfectly and sound better than the wireless earbuds I bought him last year.I have no problem with getting them to connect. They work great. | Adele M Duest | 2023-04-13 |
| I have another cheap pair that flash a light whenever you're using them and it's annoying to others in the dark. Do these do that? | 2023-02-14 | No they don’t give a blinding light at all. | Ms. E McGue | 2023-02-14 |
| I have another cheap pair that flash a light whenever you're using them and it's annoying to others in the dark. Do these do that? | 2023-02-14 | Mine do not do that sorry. | Amazon Customer | 2023-02-14 |
| I have another cheap pair that flash a light whenever you're using them and it's annoying to others in the dark. Do these do that? | 2023-02-14 | For the time of use these I haven’t noticed them blinking unless they get low battery. Also when they are stinking up the blink. | N. Aiken | 2023-02-14 |
| I have another cheap pair that flash a light whenever you're using them and it's annoying to others in the dark. Do these do that? | 2023-02-14 | No, it does not blink while in use. Once you attempt to get it from the charging case, it blinks once to inform you that it is connected to your device, and that is it. | Fernanda Duarte | 2023-02-14 |
| I have another cheap pair that flash a light whenever you're using them and it's annoying to others in the dark. Do these do that? | 2023-02-14 | They blink once after you take them out of the case and that's it so you should be good. | ZeRealD | 2023-02-14 |
| I have another cheap pair that flash a light whenever you're using them and it's annoying to others in the dark. Do these do that? | 2023-02-14 | No they don't flash when using them but I haven't taken them down to where the battery is dead. But when fully charged they do not flash. | adbrothers | 2023-02-17 |
| As I love the true bass sound of music and videos, are these music/video/movie suitable? | 2023-04-13 | I was quite satisfied with the instrumental and vocal richness when i listened to some classic jazz.Sound much better than listening through my phone. | Roxanne Simonton | 2023-04-13 |
| Can you swim with them? | 2023-02-16 | It's not a touch to answer which is the main reason. The sound is loud. Upgrade will be good. | Larry | 2023-02-16 |
| Can you swim with them? | 2023-02-16 | I haven't tried and will not. | William Reynolds | 2023-02-18 |
| When I switch to another device it makes me turn off my Bluetooth on my phone, any idea how not to have that happen? | 2023-05-14 | I’d only suggest to disconnect device you were using on the app. | Fun in Florida | 2023-05-14 |
| How is the noise canceling quality? | 2023-04-04 | pretty good, cant hear my surrounding while using em | Shain Bana | 2023-04-09 |
| How is the sound quality? | 2023-02-08 | If you talk about the sound quality, this is the bluetooth earbuds I bought the best value, because this wirless bluetooth earphones the high, the bass is very good, it always makes me immersed in my favorite song. | Debra | 2023-02-08 |
| Are the compatible with iphone 12 | 2023-04-02 | I don't know you have to get it and try my phone is galaxy and I for sure will work for you too..... | Washington | 2023-04-02 |
| Are the compatible with iphone 12 | 2023-04-02 | Not sure. I have a Galaxy. Works well with that. | Ruby foerster | 2023-04-02 |
| Are the compatible with iphone 12 | 2023-04-02 | You just need blue tooth so they should | Cathy | 2023-04-02 |
| Are the compatible with iphone 12 | 2023-04-02 | it is compatible with my iphone 11, I guess should be ok for 12 as well | Shain Bana | 2023-04-09 |
| Where are these made? | 2023-01-26 | Not sure, but I’m sure if you look at information on Amazon it is in product description somewhere. | Fred Beagle | 2023-01-26 |
| How is the quality of the microphone of this bluetooth earbuds, whether the call is clear？ | 2023-02-09 | I have made several calls and listened to music. When I called with my friends, I can hear very clearly with my friends, so I think the quality of the microphone of this wirless bluetooth earbuds is very good. | sid s. | 2023-02-09 |
| Are these earbuds compatible with iPhone 8 and iPad? | 2022-12-05 | I would say yes with 99.9% certainty, yes. I have a iPhone. They utilize the bluetooth connection.They work perfect.These wireless earbuds are compatible with all devices that support Bluetooth. | Robin Munden | 2022-12-05 |
| Do they require to be turned off before placing them into the charging case? | 2023-02-01 | No. when I put them in the charger they disconnect from the device and shut down to charge. | brandon canfield | 2023-02-01 |
| Do they require to be turned off before placing them into the charging case? | 2023-02-01 | No you just place them back in the case and they will just recharge up for the next time you wish to use them. | Bridget & Mickeal Glos | 2023-02-01 |
| Do they require to be turned off before placing them into the charging case? | 2023-02-01 | They do not require it. You basically pull them out and they connect, when done, put them in and the case charges them. | Chris | 2023-02-01 |
| Can i watch a movie with these earbuds? | 2023-01-29 | If your device has bluetooth, then yes. | Chris | 2023-02-01 |
| The instructions mention keys, but there are no keys. What is meant by "click," "double-click," and "long-press" a function key? | 2023-04-17 | i was very confused by this as well. the function key is the top of the ear bud. On the stick portion of the ear bud(microphone), at the top is a tiny light faceted inside a small oval shape. hold your finger there and you will see the blue light start to blink. that will allow you to pair the device. | Ashley McBrian | 2023-04-17 |
| The instructions mention keys, but there are no keys. What is meant by "click," "double-click," and "long-press" a function key? | 2023-04-17 | I am not sure about keys. I double tap the top part of the right earphone to pause just like other headphones so I am assuming the other functions would be just like the big name brands also | Bryan T. | 2023-04-17 |
| How do i get my phone to find them? it lost connection i turned them off and on and my phone can't find them. i did all the instructions say to do. | 2023-05-05 | Go to your settings. Then go to connect devices. Be sure your blue tooth is on. Make sure your ear buds are on. Then connect to BX28. That should connect your phone to your ear buds and then enjoy! Hope that helps you. If that doesn't work? Go to your play store and down load the neccisary tools to allow your phone to connect to BX28 true ear buds. | Roger Rhoades | 2023-05-05 |
| How do i get my phone to find them? it lost connection i turned them off and on and my phone can't find them. i did all the instructions say to do. | 2023-05-05 | Make sure Bluetooth is on on your phone. If having issues, turn phone on and off and be sure Bluetooth is on and then turn on the earbuds. Be sure earbuds are fully charged as well. Sometimes it is a matter of turning your phone on and off again and then turning bluetooth on and off. | Fun in Florida | 2023-05-12 |
| Does the Digital Display always say 100? Mine hasnt changed when the ear buds were not charged. | 2023-03-09 | Yes, it shows 100% when the earbuds are fully charged. | Theophilus Bryant | 2023-03-09 |
| Does the Digital Display always say 100? Mine hasnt changed when the ear buds were not charged. | 2023-03-09 | Mine cha | Regina Mcdonald | 2023-03-09 |
| Does the Digital Display always say 100? Mine hasnt changed when the ear buds were not charged. | 2023-03-09 | If your using both at one it will show drainage quicker but it seems to read the one with most charge | William | 2023-03-09 |
| Does the Digital Display always say 100? Mine hasnt changed when the ear buds were not charged. | 2023-03-09 | No, mine does count time with usage. They have gone from 100% down to 50%, twice now. Make sure they are seated correctly. | Bob P. | 2023-03-10 |
| Does the Digital Display always say 100? Mine hasnt changed when the ear buds were not charged. | 2023-03-09 | No, it shouldn’t stay at 100%. Do you have the case plugged in? As the earbuds charge, it should go down. Mine has gone down to 80% but then at some point it regenerates back to 100% . Not sure why. | G. Cole | 2023-03-10 |
| Does the Digital Display always say 100? Mine hasnt changed when the ear buds were not charged. | 2023-03-09 | They seem to just keep a charge really well. Mine have only gone down to 91% so far. I use them a lot! | M. Marino | 2023-03-11 |
| Plugged in case, but number on case "88" is blinking the 1st '8'. After about 20 mins, now blinking "26" again just the '2'. What is wrong? | 2023-04-02 | thats when it is charging, it flashes | ronald labruna | 2023-04-04 |
| Can I use 30 Amp charger block | 2023-03-19 | No | david | 2023-04-16 |
| How loud do these go? I ride a Harley and can't even hear my Beats over the engine. | 2023-01-28 | It’s loud enough!!! I have Kawasaki Ninjaa I can hear it clearly !!!! | WAQAS HAMID | 2023-01-28 |
| Can you use these as hearing aids | 2023-04-08 | no | Dlong74 | 2023-04-09 |
| Can you use these as hearing aids | 2023-04-08 | i don’t believe so | Amazon Customer | 2023-04-09 |
| Are these compatible with Alexa? | 2023-04-03 | Yes | david | 2023-04-16 |
| Can the case be used as a charger to charge my phone? | 2023-04-24 | Yes. And it has an LED screen to show you level of battery. | Brett L. | 2023-04-24 |
| The earbuds don't seem to be charging. The display always shows what looks like they are charging after I close the case. Are they charged? | 2023-03-15 | take the plastic off the earbuds where the contacts are. Let them charge a little bit longer. | david | 2023-04-16 |
| My left earbud continues to flash blue and will not connect. i have unpaired and paired again and still the left one will not work? | 2023-04-19 | I find that Gastown occasionally. So I start with the left bud and THEN take the right out of the charger. Seems to curvy the issue. | Brett L. | 2023-04-24 |
| How do you pair these earbuds? | 2023-04-13 | 1.Set the phone to scan for Bluetooth devices 2. remove the earbuds from the case 3. they will pop up on MY phone "A8". 4.click the "A8", it is easy to pair. | Alberto | 2023-04-13 |
| How do you pair these earbuds? | 2023-04-13 | Make sure earbuds are on, turn Blue Tooth on, select A8 and it paired instantly | Debbi Hamill | 2023-04-13 |
| Can you answer a call by tapping the earbuds? | 2023-02-09 | Yes I can. It comes with a little manual about which ear to click to answer, raise the volume, next song, etc... | Jeffrey Bowerso | 2023-02-09 |
| Where are the instructions for operating the earphones? | 2023-04-14 | Mine were in the box under the cardboard pad. Pull the white tab up and look under it they should be there. | Cindy D. | 2023-04-15 |
| Can these be worn with glasses? | 2023-02-09 | Yes, this headphones is designed with ear hooks, and I usually wear glasses. I don't think the glasses and the ear hooks conflict, but I think the ear hooks can fix my glasses.I have been able to wear either my glasses comfortably. | Allen sindelar | 2023-02-09 |
| Can these be worn with glasses? | 2023-02-09 | Yes ! I wear glasses | Cindy F. | 2023-02-14 |
| Can you be connected to more than one device? Or at least easily be able to switch? | 2023-02-23 | Yes, I have mine connected to several devices, but can only connect to one at a time. | Ron Vanover | 2023-02-23 |
| Can you be connected to more than one device? Or at least easily be able to switch? | 2023-02-23 | Love these earbuds. I believe they can be paired with only one device at a time. However, if you have a bluetooth pairing history on your devices it should be easy to switch your device. | Suzi | 2023-02-24 |
| Does the noise cancelling feature a separate thing or is there a certain button configuration needed to start it? | 2023-03-15 | It's all together. No, need to worry if there is a button. If you still can hear switch the ear pieces to a different size | david | 2023-04-16 |