| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Do AirPod cases fit on it? | 2023-01-13 | It comes with a case. I do have a n I phone but I don’t know if they fit the I-pod case. | Betty | 2023-01-14 |
| Do AirPod cases fit on it? | 2023-01-13 | I don't think so | Ben | 2023-01-14 |
| Do AirPod cases fit on it? | 2023-01-13 | No, Tozo has case covers for these though. | Amanda Brewer | 2023-01-15 |
| Is there a quick way to change audio source? i.e. from macbook to iphone? | 2023-04-28 | I honestly don't know. I'm 74 and had to have the neighbor hook me up to Spotify. Got a set for husband and he says he can't get them in his ear for them to stay. I'm thinking he's pressing too hard and turning off volumn. Good luck | L. Reed | 2023-04-29 |
| is this compatable for android phone? | 2023-01-15 | Yes, bluetooth works with any android phone (and/or Apple phone). | Felipe P. | 2023-01-15 |
| is this compatable for android phone? | 2023-01-15 | yes | vrinda | 2023-01-15 |
| is this compatable for android phone? | 2023-01-15 | It should be compatible with any type of device with Bluetooth connection! | Kenneth | 2023-01-27 |
| Are these compatible with the Live Listen feature that Iphones have? | 2023-01-15 | yes | vrinda | 2023-01-15 |
| Are these compatible with the Live Listen feature that Iphones have? | 2023-01-15 | Yes, I am using with IPhone 14 pro max | Madhu Duggirala | 2023-01-16 |
| Does anybody hear a hiss when the earbuds are in? Even when the audio is paused, I hear a quiet but present hiss. Wondering if it is just this pair? | 2023-01-14 | I believe it is just your pair possibly. I'm sure customer service of tozo will handle it of you contact them directly better then Amazon would from my experience. The sound quality is very clear and crisp in my pair. | lori beth | 2023-01-15 |
| Does anybody hear a hiss when the earbuds are in? Even when the audio is paused, I hear a quiet but present hiss. Wondering if it is just this pair? | 2023-01-14 | I have two pair ... one I bought new and one i bought used like-new from a third party seller ... the first pair doesn't have this issue however even if would call the "hiss" something else .. the point is sort of background noise that is sort of like a light hiss .. that second pair i have DOES have this issue | Xmetal | 2023-01-15 |
| How to change Press volume? | 2023-02-11 | You can tap the ear bud but I lower it on my device. | A. Skeffington | 2023-02-13 |
| How to change Press volume? | 2023-02-11 | All you have to do is tap the right earbud to increase the volume and the left earbud to decrease volume. | John | 2023-02-23 |
| one my earbud’s lights doesnt flicker and doesnt connect. ive tried to reset alot of time but it stays the same? | 2023-03-04 | I have the same problem, really bad earbuds. Tried everything. | Victor | 2023-03-04 |
| does this work with Microsoft Teams? | 2023-01-13 | Yes, if you use mobile. | Madhu Duggirala | 2023-01-16 |
| Cuantas conexiones soporta? | 2023-02-21 | Mucha bro son muy bueno aguantan mucho gorpe | rigoberto | 2023-02-22 |
| Can someone please post or direct me to the link with the sleeves that fir these earbuds. I'm ying to order a pair that fit this earbud. Thanks. | 2023-05-30 | https://www.amazon.com/TOZO-Protective-Silicone-Shockproof-Keychain/dp/B0BNBMQWGH | P.S. | 2023-05-30 |
| Are these live listen compatible for iphone? | 2023-01-14 | Yes I have an IPhone and can listen with them. | Betty | 2023-01-14 |
| Are these live listen compatible for iphone? | 2023-01-14 | Yes! They work perfectly fine with an iPhone! | Ewa M. | 2023-01-15 |
| Are these live listen compatible for iphone? | 2023-01-14 | Yes, they are compatible. | Sai | 2023-01-27 |
| Se da desconfigurado el auricular izquierdo y no se escucha ni hace luz, no hay manera de resetearlos, únicamente funciona el derecho. A alguien le ha | 2023-05-01 | Déjalo 30 segundo precionando el botón de la cajita que los carga | rigoberto | 2023-05-02 |
| Se da desconfigurado el auricular izquierdo y no se escucha ni hace luz, no hay manera de resetearlos, únicamente funciona el derecho. A alguien le ha | 2023-05-01 | No bro nunca eh tenido problema eh vendido como 8 y ningun problema sale súper bueno | rigoberto | 2023-05-02 |
| How do I know when the case is fully charged? | 2023-02-12 | My son said when the light near the charging port is green it’s fully charged. If it is red or yellow it is not. | Ryan… | 2023-02-12 |
| How do I know when the case is fully charged? | 2023-02-12 | Green light on bottom when lid is lifted | Amazon Customer | 2023-02-12 |
| How do I know when the case is fully charged? | 2023-02-12 | Doesn't say or turn off. Just use judgment I guess. I only use one at a time so works perfect for me, one stays on charge at all times while in used. | fay g. | 2023-02-12 |
| It’s not pairing with my mac. bluetooth isn’t even recognizing the device. it connects on my iphone though. any ideas? | 2023-04-20 | Sorry I can't help. I had my neighbor set mine up!!! | L. Reed | 2023-04-20 |
| It’s not pairing with my mac. bluetooth isn’t even recognizing the device. it connects on my iphone though. any ideas? | 2023-04-20 | You must clear the current device before you can connect to a different device. To clear the current device put the earbuds into the charging case and hold the button on the case down for 15 seconds. I hope this helps. | Sid Lewis | 2023-04-20 |
| It’s not pairing with my mac. bluetooth isn’t even recognizing the device. it connects on my iphone though. any ideas? | 2023-04-20 | I don't know the answer for Mac or other Apple devices. I only use it on Android phone and no problems yet. | Mike H | 2023-04-20 |
| It’s not pairing with my mac. bluetooth isn’t even recognizing the device. it connects on my iphone though. any ideas? | 2023-04-20 | Turn off Bluetooth on all devices that it's been paired with until it pairs with the new device, you can also hold down the button on the case that's supposed to forget all paired devices | Salzmann69 | 2023-04-20 |
| Las demás personas me escuchan bien si hablo por llamada ? | 2023-01-12 | Si, yo lo uso de vez en cuando en moto, solamente uno, y las demás personas me escuchan perfectamente, y no importa si estas lejos uno del otro te escuchan igualmente bien y no se entrecorta como otras marcas, te lo recomiendo 100% | Dayana | 2023-01-13 |
| Las demás personas me escuchan bien si hablo por llamada ? | 2023-01-12 | Si funcionan y se escucha perfectamente | Mireya | 2023-01-13 |
| Las demás personas me escuchan bien si hablo por llamada ? | 2023-01-12 | Perfectamente bien | ernesto baez | 2023-01-13 |
| Are these louder than the Tozo A2 mini? | 2023-01-14 | No, it's about the same. | Ben | 2023-01-14 |
| I just got these but they keep going on and off. i tried resetting them. any other fixes? i want to like them they sound good when on. (fully charged) | 2023-01-28 | You're sure it buds and not the equipment its connected to. Try connecting it to a different electronic and if continues then exchange it might be diffective. Mine works fine never an issue | fay g. | 2023-01-28 |
| I just got these but they keep going on and off. i tried resetting them. any other fixes? i want to like them they sound good when on. (fully charged) | 2023-01-28 | Make sure that your earbuds are not attempting to connect to another device. turn off Bluetooth on other devices, like a tablet or tv. try pairing and UN-pairing again. | EDDIE SANTIAGO | 2023-01-28 |
| How big is the case? | 2023-05-27 | Just large enough to hold the ear buds. They fit nicely in place. Small!! | barbarajeanne | 2023-05-27 |
| How big is the case? | 2023-05-27 | The case measures 1 7/8" x 1 7/8" x 3/4". | Kathy Harp | 2023-05-28 |
| Are there any silicone sleeve available out there that are compatible with this earbud? | 2023-05-30 | Yes, in fact in multiple colors and available in bundles with the earbuds. Scroll down on the Amazon page for the product. | Mike H | 2023-05-30 |
| Are there any silicone sleeve available out there that are compatible with this earbud? | 2023-05-30 | The earbuds are pretty big itself, so I don't thing there is something adaptable. | Wen | 2023-05-30 |