| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| How do you take it off of military time!? | 2023-03-08 | You could enter the app, choose the Settings, find the OSD function to reset the time format. | pizago Direct | 2023-03-09 |
| How much video can be saved? | 2023-03-26 | I'm not sure but right now mine is being saved to cloud or any video I wanna save is downloaded to my phone. | Noland Patterson | 2023-03-26 |
| How much video can be saved? | 2023-03-26 | As much as my gig stick card 16 gigs | carlos | 2023-03-26 |
| How much video can be saved? | 2023-03-26 | It depends on the ram card you having whatever it’s called SD card whatever and you can buy cloud time if you’re through Apple but quite a while | Casandra | 2023-03-26 |
| How much video can be saved? | 2023-03-26 | It depends on the how much SD card you used. | pizago Direct | 2023-03-27 |
| No me está dando buena luz, todo se ve oscuro, enciendo la luz e incluso en el día se ve oscuro. Soluciones ? | 2023-03-11 | De día no trabaja, es solo en la noche y con movimiento de algo o alguien que pase, además debe estar, en un lugar donde le dé el sol. | Amazon Customer | 2023-03-11 |
| No me está dando buena luz, todo se ve oscuro, enciendo la luz e incluso en el día se ve oscuro. Soluciones ? | 2023-03-11 | De día no trabaja, es solo en la noche y con movimiento de algo o alguien que pase, además debe estar, en un lugar donde le dé el sol. | pizago Direct | 2023-03-21 |
| Are you able to manipulate the delay between live video and what gets played on app? is the viewer compatible with apple tv? | 2023-03-23 | The delay occures when your phone doesn't have good signal.You could switch your phone's network, like wifi switched to cellular, then play the video to avoid the delay. The camera doesn't support apple TV watching. | pizago Direct | 2023-03-24 |
| Trying to connect my Vimtag camera to Echo show 5. As trying to install on app, does not recognize decive. | 2023-04-17 | The one we purchased does not connect to our Wi-Fi. It keeps saying that it’s the wrong password, which that is not the case. After a lot of research, I have figured out that it cannot connect to our more superior Internet. | Mssant | 2023-04-17 |
| Trying to connect my Vimtag camera to Echo show 5. As trying to install on app, does not recognize decive. | 2023-04-17 | Try placing your phone right new ti it | Stephanie Zwick | 2023-04-17 |
| Trying to connect my Vimtag camera to Echo show 5. As trying to install on app, does not recognize decive. | 2023-04-17 | You could enter the app, choose the settings, find the Amazon Alexa to open it and follow the instructions to bind the Echo show to the app. | pizago Direct | 2023-04-17 |
| What solar panel/portable power to use? I want to set up for hurricane prep when electricity is down. | 2023-02-13 | This camera doesn't support solar panel, you need to plug the camera into the power socket. | pizago Direct | 2023-02-16 |
| how to set the camera to daytime mode? | 2023-05-20 | There is a Button on you screen that looks like a half moon and then if you click on it it will say Auto, night, or day | Stephanie Zwick | 2023-05-20 |
| how to set the camera to daytime mode? | 2023-05-20 | There is a Button on you screen that looks like a half moon and then if you click on it it will say Auto, night, or day | pizago Direct | 2023-05-22 |
| Donde la configuró para que me llegue notificación de movimientos a mi cel ? | 2023-04-04 | Hola, vas a configuracion y le das donde dice alarma y activas loa botones de alerta de movimiento , de sonido y alerta de personas, eso es todo | lincoln montes | 2023-04-04 |
| Donde la configuró para que me llegue notificación de movimientos a mi cel ? | 2023-04-04 | 1. Por favor, entra en los ajustes de tu teléfono>>encuentra la aplicación, permítele acceder a la localización de tu teléfono, micrófono, notificaciones, móvil etc. todos los permisos 2. Por favor, vaya a la configuración de la cámara-->Notificaciones-->activar la detección de sonido y aumentar la sensibilidad. A continuación, puede utilizar su teléfono para reproducir una música en frente de la cámara, para comprobar si la cámara puede detectar el sonido y enviar una notificación a su teléfono. | pizago Direct | 2023-04-04 |
| Donde la configuró para que me llegue notificación de movimientos a mi cel ? | 2023-04-04 | Ve a dónde dice notificación y te lo mandara automático incluso puedes ponerla a sonar cuando detecta movimiento | Ariel… | 2023-04-04 |
| Donde la configuró para que me llegue notificación de movimientos a mi cel ? | 2023-04-04 | Espero pueda ayudarte. Lo hice en configuraciones dentro de la APP, pero también la página de la Compañía tiene videos que me ayudaron a entender la configuración de la cámara. Solo debes explorar la APP y encontrarás muchas opciones que te ayudarán. | Eva | 2023-04-04 |
| I’m not receiving notifications after walking and standing in front of my camera, am I doing something wrong or do I have the wrong understanding of t | 2023-05-22 | Honestly I have my connected to my phone and it’s live 24/7 while plugged in Takes a second to switch active I’d suggest putting a string on a fan put the camera by it and check it out though your phone | tom h wike | 2023-05-22 |
| I’m not receiving notifications after walking and standing in front of my camera, am I doing something wrong or do I have the wrong understanding of t | 2023-05-22 | You could enter the app>>settings>>notification to enable all the functions. | pizago Direct | 2023-05-22 |
| I’m not receiving notifications after walking and standing in front of my camera, am I doing something wrong or do I have the wrong understanding of t | 2023-05-22 | Depending on the type of camera you have. If it’s the small white outdoor camera. It does not have sensor motion. It records continuously. | monique | 2023-05-22 |
| Can anybody can pull out the sd card? that's what it seems from the videos for the location of the card. that's not secure | 2023-05-19 | You could push the SD card once and the SD card would be pulled out a litter, then you could take out the SD card | pizago Direct | 2023-05-22 |
| What is the relationship between vimtag and vsmahome, both make similiar looking mini g3? | 2023-02-13 | Vsmahome is our competitor. | pizago Direct | 2023-02-13 |
| What is the relationship between vimtag and vsmahome, both make similiar looking mini g3? | 2023-02-13 | they're both from the same company carrying a different brand name both are great cameras vsmahome higher resolution and both use vimtag app | Mark Barton | 2023-02-13 |
| Is there a way to make the cloud clips full screen on my phone? The clips are small, and there doesn't seem to be any way to make them bigger. | 2023-05-07 | I tried to send a picture, but it will not take. When you first open your cloud video there is 4 arrows (bottom right corner), which will expand the video if you click on it. Hope this helps. | B D | 2023-05-07 |
| Is there a way to make the cloud clips full screen on my phone? The clips are small, and there doesn't seem to be any way to make them bigger. | 2023-05-07 | Ask Amazon. I don't work for them. | owens | 2023-05-07 |
| Is there a way to make the cloud clips full screen on my phone? The clips are small, and there doesn't seem to be any way to make them bigger. | 2023-05-07 | I don't use the cloud service. However the video is stored in the micro SD. Instead of hitting the cloud button tap SD then tap more. There you see the day segmented out (for my settings) in 30 minute chunks. Click the chunk you want and press play. Expand to full screen on the bottom right. You have the option to download the video, but it takes a long while. Be patient! | GatorFanTrans | 2023-05-07 |
| Is there a way to make the cloud clips full screen on my phone? The clips are small, and there doesn't seem to be any way to make them bigger. | 2023-05-07 | When I view it I turn screen landscape so it shows big picture | Adel Elbetawy | 2023-05-07 |
| Is there a way to make the cloud clips full screen on my phone? The clips are small, and there doesn't seem to be any way to make them bigger. | 2023-05-07 | When you enter the history page, you could tap the screen, then there is enlarge icon on it, you could tap it to fiull screen the app to check the videos. | pizago Direct | 2023-05-08 |
| Is there a way to make the cloud clips full screen on my phone? The clips are small, and there doesn't seem to be any way to make them bigger. | 2023-05-07 | No there is not just turn your phone sideways that’s what I do full screen. | Jennifer Williams | 2023-05-08 |
| can i set this up to show on ipad? | 2023-01-24 | Yes, and device that you can download the app too best on phones and or tablets | adham | 2023-01-24 |
| can i set this up to show on ipad? | 2023-01-24 | I know this is available on iPhone, so it should work on iPad, I don't have an iPad so I can't speak to it's abilities on this platform. Works great on Android and Windows. | Eric S Blake | 2023-01-24 |
| can i set this up to show on ipad? | 2023-01-24 | Yes. Just download and set up the app on the iPad | Amazon Customer | 2023-01-24 |
| can i set this up to show on ipad? | 2023-01-24 | Yes. Just download and set up the app on the iPad | pizago Direct | 2023-01-28 |
| puedo mandarle una a mi familia en mexico y pagarla aqui en usa | 2023-04-03 | Puedes probar a hacer un pedido en Amazon y ver si Amazon envía tu pedido | pizago Direct | 2023-04-03 |
| Can I used 2 account together on app ? | 2023-01-22 | Yes, you can, you need to set up a main account which will be the owner/administrator and that account can give access to other people through their emails. | Mayya | 2023-01-22 |
| Can I used 2 account together on app ? | 2023-01-22 | Don't know ,but you should be able to get an answer through your app | Debra Giles | 2023-01-22 |
| Can I used 2 account together on app ? | 2023-01-22 | Yes, you can, you need to set up a main account which will be the owner/administrator and that account can give access to other people through their emails. | pizago Direct | 2023-01-28 |
| Will it affect the camera with a rain ? | 2023-04-20 | You would have to read manual I returned mines | Mark A. | 2023-04-20 |
| Will it affect the camera with a rain ? | 2023-04-20 | No. | B D | 2023-04-20 |
| Will it affect the camera with a rain ? | 2023-04-20 | No， it doesn't matter about the rain. | pizago Direct | 2023-04-21 |
| Planing on Buying 4, so how much is the cost for cloud storage? for 1 camera for 4 cameras? a month and yearly | 2023-01-30 | Bro I don't know I use a sd card all the seller | Jessica | 2023-01-31 |
| Planing on Buying 4, so how much is the cost for cloud storage? for 1 camera for 4 cameras? a month and yearly | 2023-01-30 | You could download the Vimtag app to your phone first, then register an account on the app, you could enter the app>>Acount>>cloud storage service to know the cloud detils here. | pizago Direct | 2023-01-31 |
| as a window camera ... does that allow enought sound for 2-way talk? | 2023-02-04 | If you wanna used it that way just but u can automatically hear when you on the camera what going on, but you can speak on the mic | Devon Williams | 2023-02-04 |
| as a window camera ... does that allow enought sound for 2-way talk? | 2023-02-04 | i wouldn't think so not if your talking through the window glass glass will block sound and cause distortion | Mark Barton | 2023-02-05 |
| as a window camera ... does that allow enought sound for 2-way talk? | 2023-02-04 | This camera has the two-way audio fuction. | pizago Direct | 2023-02-07 |
| Does it record audio as well? | 2023-04-12 | Yes, it does record audio. | B D | 2023-04-12 |
| Does it record audio as well? | 2023-04-12 | Yes, it does record audio. | pizago Direct | 2023-04-13 |
| This thing says it works with Alexa ....will it work with my fire stick? | 2023-02-06 | This camera deosn't support fire stick. | pizago Direct | 2023-02-07 |
| How do I get the cloud to record videos when humans are detected? The camera will record and save to the cloud when a car is detected only | 2023-04-29 | Yes | Jennifer Williams | 2023-04-30 |
| How do I get the cloud to record videos when humans are detected? The camera will record and save to the cloud when a car is detected only | 2023-04-29 | You could enter the app>>record>>enable the sound, human and motion detection function. | pizago Direct | 2023-05-04 |
| Is it the same as conico indoor camera? | 2023-04-12 | No, this camera is different. | pizago Direct | 2023-04-12 |
| Can you turn the spotlight on via the app or does it only come on when motion is detected? | 2023-05-08 | You could enter the app>>settings>>Solight to turn on the function. The solight light would be set always on, automatically on when it detects motion. | pizago Direct | 2023-05-09 |
| is there a way to install without qr code? | 2023-02-21 | When you enter the scaning QR code step, you could choose " Can't find any QR code" to skip the process, then you could add the camera to the app as well. | pizago Direct | 2023-02-21 |
| is there a way to install without qr code? | 2023-02-21 | You don’t need anything just upload the app and that’s it your ready to go. Keep in mind the app just give you the basic information like viewing and records i hope it helps | jayje | 2023-02-21 |
| is there a way to install without qr code? | 2023-02-21 | download vimtag in playstore and follow the directions. | drmaturin | 2023-02-22 |
| Is there a way to stop the clicking sound from happening when it’s in night mode during the day? I don’t see anything in the settings. | 2023-04-28 | I'm not sure what the clicking sound is, I never experienced that. However, maybe you should set the camera to the auto setting, therefore the camera switches from day mode and night mode on it's on. If this works for you, please let me know. Best of luck. | B D | 2023-04-28 |
| Is there a way to stop the clicking sound from happening when it’s in night mode during the day? I don’t see anything in the settings. | 2023-04-28 | Mine does not click | William Doren | 2023-04-28 |
| Is there a way to stop the clicking sound from happening when it’s in night mode during the day? I don’t see anything in the settings. | 2023-04-28 | No there is not I just brought another camera. | Jennifer Williams | 2023-04-30 |
| Is there a way to stop the clicking sound from happening when it’s in night mode during the day? I don’t see anything in the settings. | 2023-04-28 | You could set the mode to "night", then there would be noclicking sound. | pizago Direct | 2023-05-04 |
| How many hours of continuous recording on 128gb sd? i want to set up for hurricane prep. | 2023-02-13 | It depends how many the activity is a day. Please be assured that the camera has looping recoridng function, when the SD card is full, the newest recoridngs would cover the pervious first days' recording | pizago Direct | 2023-02-17 |
| hi do I need Sd card for every individual camera? and how and where I can installed ? | 2023-03-28 | Yes, you need a Sd card for each camera or you can subscribe to cloud storage. Mine is wired. You can put it anywhere. I have it inside my porch, over my door. | DeeH | 2023-03-28 |
| hi do I need Sd card for every individual camera? and how and where I can installed ? | 2023-03-28 | Hi you only need an sd card to record footage …pictures and video can be sent to your phone for immediate /live viewing …The sd card slot is at the bottom of the camera .. | debbieD | 2023-03-29 |
| hi do I need Sd card for every individual camera? and how and where I can installed ? | 2023-03-28 | Hi, yes you need a SD card for each camera you wish to record videos. You don’t need to install a SD card if just want to watch live video. The SD card slot is on the underside of the camera under a small water proof rubber flap. | Hymnself | 2023-03-29 |
| hi do I need Sd card for every individual camera? and how and where I can installed ? | 2023-03-28 | Yes, each camera needs to have own SD card. If you lift up the legs of the camera and look where the USB cord goes, there is also an area to insert the SD card. | Elena | 2023-03-29 |
| hi do I need Sd card for every individual camera? and how and where I can installed ? | 2023-03-28 | Hi, yes you need a SD card for each camera you wish to record videos. You don’t need to install a SD card if just want to watch live video. The SD card slot is on the underside of the camera under a small water proof rubber flap. | pizago Direct | 2023-03-30 |
| Where was it Made ? | 2023-05-09 | We could not understand you well, Any questions, you could contact customer service on Amazon | pizago Direct | 2023-05-09 |
| Will one sd card work for 2 cameras on the same account or do I need an sd card for each camera? | 2023-03-22 | You'll need an SD card both cameras. | Bullmoosie | 2023-03-22 |
| Will one sd card work for 2 cameras on the same account or do I need an sd card for each camera? | 2023-03-22 | you need an sd card for each camera. I suggest getting a larger sd card with more space. | Megan Grewe… | 2023-03-23 |
| Will one sd card work for 2 cameras on the same account or do I need an sd card for each camera? | 2023-03-22 | You need to pair two SD card for two cameras separately as one camera should be inserted a SD card. | pizago Direct | 2023-03-23 |
| Will one sd card work for 2 cameras on the same account or do I need an sd card for each camera? | 2023-03-22 | You need one for each camera | jayje | 2023-03-23 |
| Will one sd card work for 2 cameras on the same account or do I need an sd card for each camera? | 2023-03-22 | U need separate SD cards | Jessica | 2023-03-25 |
| can this be saved to icloud or do i have to use Vimtag Cloud? | 2023-01-24 | Cloud or SD card | adham | 2023-01-24 |
| can this be saved to icloud or do i have to use Vimtag Cloud? | 2023-01-24 | The camera could not use the iCloud to save recoridngs. It could use the SD card or cloud storage to save recordings. | pizago Direct | 2023-01-28 |
| What does the blue solid light mean on the camera? Does it mean someone's watching it? It's day time so I know the light isn't from night vision mode. | 2023-02-06 | Yes it comes on sometimes when someone is watching | Shomalee | 2023-02-06 |
| What does the blue solid light mean on the camera? Does it mean someone's watching it? It's day time so I know the light isn't from night vision mode. | 2023-02-06 | Yes it comes on sometimes when someone is watching | pizago Direct | 2023-02-07 |
| What does the blue solid light mean on the camera? Does it mean someone's watching it? It's day time so I know the light isn't from night vision mode. | 2023-02-06 | It means the camera is working and wifi. | RM | 2023-02-07 |
| does this camera say power off ? | 2023-03-21 | The camera doesn't have the " Power off" voice message. | pizago Direct | 2023-03-21 |
| what is the "record box" feature in the app? how to use it? | 2023-02-11 | We sold a storage box before called " Record box". If you bought the device before, then you could connect this camera with the record box to save recordings. But if you don't have our own record box, then you could not use this feature. | pizago Direct | 2023-02-13 |
| What app does it use? | 2023-02-09 | Vintag app. | wanda fontanez | 2023-02-09 |
| What app does it use? | 2023-02-09 | Vintaq app | Ivan M. Lang | 2023-02-09 |
| What app does it use? | 2023-02-09 | The app is called Vimtag | ED. POIRIER | 2023-02-09 |
| What app does it use? | 2023-02-09 | its an app called vimtag. i have it running on a pc in a bluestax box. it's made to run on android. | drmaturin | 2023-02-09 |
| What app does it use? | 2023-02-09 | Vimtag app | Debra Giles | 2023-02-09 |
| What app does it use? | 2023-02-09 | There is no customer service hardly ever available. When you pay for their cloud it takes 3 hours or more to actually see what happened in your house which is useless if something were to happen. DO NOT purchase this product unless you want a headache from never getting customer support. | Diana M. Font | 2023-02-10 |
| What app does it use? | 2023-02-09 | This camera uses Vimtag app | pizago Direct | 2023-02-10 |
| What app does it use? | 2023-02-09 | Bro the name of the camera vimtag | Jessica | 2023-02-10 |
| Will this work with a nvr | 2023-05-21 | The one I got is junk. Will not say hooked up to my internet. I had myninternet checked out and it fast and running perfect. I contacted the company asking for a replacement and they blame me,then my internet. I THINK ITS JUNK! | William Doren | 2023-05-21 |
| Will this work with a nvr | 2023-05-21 | I feel this is a no because the out out is dedicated to a single Wi-Fi source. Connected via a usb input power source with a removable mini SD card so I’m gonna say no. | R. H. | 2023-05-22 |
| Will this work with a nvr | 2023-05-21 | Yes it will. When you go to your settings it will tell and show you how to connect to it. Good luck | Mike Aguilar | 2023-05-22 |
| Will this work with a nvr | 2023-05-21 | The camera doesn't support NVR | pizago Direct | 2023-05-22 |
| Does this work woth android play store? | 2023-02-02 | Yea | Jessica | 2023-02-02 |
| Does this work woth android play store? | 2023-02-02 | Yes | wanda fontanez | 2023-02-02 |
| Does this work woth android play store? | 2023-02-02 | You could download the app through the android play store successfully | pizago Direct | 2023-02-03 |
| Does this work woth android play store? | 2023-02-02 | Yes. Android App is very similar to iPhone App. | Splash | 2023-02-03 |
| I'm only interested using with my computer, not wifi, or phone, just computer usb port. will it work out of the box? i used my old cam with yawcam. | 2023-03-23 | I don't think so, when I connected it asks to add wifi right away, didn't give me other options but it takes good pictures and videos. I just erased my SD card so don't have pictures to show | Rhonda | 2023-03-23 |
| I'm only interested using with my computer, not wifi, or phone, just computer usb port. will it work out of the box? i used my old cam with yawcam. | 2023-03-23 | Your computer will have to be connected to the internet, either through WIFI or ethernet. And you will have to download the app from the Vimtag website. | Rusty | 2023-03-23 |
| I'm only interested using with my computer, not wifi, or phone, just computer usb port. will it work out of the box? i used my old cam with yawcam. | 2023-03-23 | The camera would only connect the wifi first, then it would work successfully. You could choose to use the computer to watch the camera. | pizago Direct | 2023-03-24 |
| Funciona en cuba sin conexion wifi? | 2023-02-09 | No funciona con WiFi | LEONARDO MARTINEZ | 2023-02-09 |
| Funciona en cuba sin conexion wifi? | 2023-02-09 | No , funciona con WiFi | pizago Direct | 2023-02-10 |
| Is this compatible Vivint? | 2023-04-06 | The camera doesn't support Vivint. | pizago Direct | 2023-04-06 |
| Is this compatible Vivint? | 2023-04-06 | Nest thermostats, Philips Hue smart lights, Kwikset smart locks, Amazon Echo smart speakers and displays, and Google Nest smart speakers and displays. | monique | 2023-04-06 |
| Has anyone else had issues connecting to this camera recently? It works with the Android app but not the Windows app. | 2023-01-27 | There are only two issues I have experienced with my Vimtag cameras. 1. Once I have one of my cameras on the desktop screen, referring to the timeline at the bottom, when it indicates some sort of action (which unfortunately includes any source of new light, such as car light beams) it shows up as red on the white timeline. Every time I have moved the record-reading indicator to that red portion and allow it to start running, I have to place it back to the beginning of the red recording a second time and run it again, before any activity will display. This has become a standard requirement before seeing the actual activity. 2. I noticed today that Vimtag made a software update. What changes they made I'm not sure. They didn't offer any explanation. I suppose their website may. I have had times when one of the cameras will not connect to the desktop program. But those times are only temporary. 3. As a suggestion, try and delete the Vimtag program from your computer apps, and have it reinstalled. Each camera's memory SD will support the last 12 (+ -) hour recordings. | Mark - Tampa, FL | 2023-01-28 |
| Has anyone else had issues connecting to this camera recently? It works with the Android app but not the Windows app. | 2023-01-27 | You need to download thr Vimtag app to your computer first, then use the registered account to enter the app to check the camera. | pizago Direct | 2023-01-28 |
| Has anyone else had issues connecting to this camera recently? It works with the Android app but not the Windows app. | 2023-01-27 | I had to disconnect from my wifi and reset camera to get it back on line | David L. | 2023-01-29 |
| Has anyone else had issues connecting to this camera recently? It works with the Android app but not the Windows app. | 2023-01-27 | I haven't tried the windows app. I use Android and mine is fine. Wish I could help! | Cindy Herring | 2023-02-01 |
| An intruder can pull out the SD card and go away. is there any way this can be prevented? | 2023-05-22 | Not have it visible to them. Put it somewhere high | monique | 2023-05-22 |
| An intruder can pull out the SD card and go away. is there any way this can be prevented? | 2023-05-22 | Not have it visible to them. Put it somewhere high | pizago Direct | 2023-05-23 |
| Could it be connected to google home? | 2023-05-16 | Yes, this camera supports the Google home function | pizago Direct | 2023-05-18 |
| Could it be connected to google home? | 2023-05-16 | I'm just getting around to looking into that possibility. In short, I don't know. | GatorFanTrans | 2023-05-23 |
| Do you need a sim card or anything? i just walked in front of it and didn’t receive a notification or anything | 2023-05-21 | If u want to record and keep your recordings | William Doren | 2023-05-21 |
| Do you need a sim card or anything? i just walked in front of it and didn’t receive a notification or anything | 2023-05-21 | If you want to keep the recordings, then you need to use the SD card or cloud storage. | pizago Direct | 2023-05-22 |
| Do you need a sim card or anything? i just walked in front of it and didn’t receive a notification or anything | 2023-05-21 | set your notification on, and you can put an ssd to record your video. | hubert r | 2023-05-23 |
| Is the vimtag cloud storage box (harddrive) still available to purchase instead of using the subscription & is it compatible with this camera? | 2023-03-07 | The cameras come with SD card slot built in to record. Unsure how big of a card it will allow. | todd | 2023-03-07 |
| Is the vimtag cloud storage box (harddrive) still available to purchase instead of using the subscription & is it compatible with this camera? | 2023-03-07 | No, we don't sell the reocord box anymore. | pizago Direct | 2023-03-09 |
| How many cameras come in the box? | 2023-04-01 | If you ordered one then you get one camera if you ordered 2 cameras then you get 2 it's about 34.99 a camera a bit cheaper if you buy 2 | carlos ruiz | 2023-04-01 |
| How many cameras come in the box? | 2023-04-01 | There are different type under the listing. Two-set, only one camera. you could choose the one you need before you par for it. | pizago Direct | 2023-04-03 |
| Will it work with hotspot? | 2023-05-22 | Normally, the camera need to use the 2.4G wifi, but if the place doesn't have one, you could use the hotspot to add the camera. | pizago Direct | 2023-05-23 |
| Does it have continuous viewing | 2023-02-28 | yes, turn motion detection off is how i believe. i have mine set up for continuous viewing. | drmaturin | 2023-02-28 |
| Does it have continuous viewing | 2023-02-28 | Yes but you need to have a sd card inside the camera n like another cell phone or tablet to keep it on at all time bc if you don’t have the app or their app on it wont stay record anything just the camera alone viewing i hope this help | jayje | 2023-02-28 |
| Does it have continuous viewing | 2023-02-28 | Yes it has viewing | Nereida perez | 2023-02-28 |
| Does it have continuous viewing | 2023-02-28 | Yes If your talking live view 4 of mine are used strictly for live view Continuous as long as viewing | Mark Barton | 2023-02-28 |
| Does it have continuous viewing | 2023-02-28 | Yes, you could watch it continuously if you want to do that | pizago Direct | 2023-03-01 |
| Does it have continuous viewing | 2023-02-28 | Yes | Debra Giles | 2023-03-01 |
| Is it compatible with cloud edge? | 2023-05-17 | No, this camera uses the Vimtag app | pizago Direct | 2023-05-18 |
| Could I use this for a drone | 2023-04-18 | it may be not, as the camera needs to connect with wifi all the time so it would record and work. | pizago Direct | 2023-04-18 |
| Saludos,tengo una vimtag mini g3.quisiera saber de cual aplicacion debo usar para exportar los videos guardados en la micro sd a mi pc.gracias | 2023-04-14 | Tendrás que descargarte SDtool para exportar las grabaciones de vídeo | pizago Direct | 2023-04-14 |
| Saludos,tengo una vimtag mini g3.quisiera saber de cual aplicacion debo usar para exportar los videos guardados en la micro sd a mi pc.gracias | 2023-04-14 | Bueno espero ayudarte, primero introducir primero en un adaptador de tarjetas SD. Así se pueden introducir después en los lectores de tarjetas SD., Abre Inicio. Haz clic en el logo de Windows en la esquina inferior izquierda de la pantalla. Abre Inicio. Haz clic en el logo de Windows en la esquina inferior izquierda de la pantalla. | Eva | 2023-04-14 |
| Saludos,tengo una vimtag mini g3.quisiera saber de cual aplicacion debo usar para exportar los videos guardados en la micro sd a mi pc.gracias | 2023-04-14 | Video could not be loaded | Lyndzen valeta | 2023-04-14 |
| Saludos,tengo una vimtag mini g3.quisiera saber de cual aplicacion debo usar para exportar los videos guardados en la micro sd a mi pc.gracias | 2023-04-14 | EXISTEN VARIAS FORMAS DE HACERLO UNA CONSISTE EN RETIRAR TU MICRO SD DE LA CAMARA E INSERTARLA EN TU PC O ADAPTADOR TIPO USB DESDE DONDE PODRAS ABRIR LA CARPETA Y COPIAR Y PEGAR TUS VIDEOS A TU PC, EN YOUTUBE PUEDES VER TUTORIALES TAMBIEN DE COMO HACERLO DESDE TU MOVIL DIRECTAMENTE | Gabriel Rodriguez | 2023-04-14 |
| How long is the power cable? | 2023-04-14 | About 4.5 ft. But this camera is JUNK! | William Doren | 2023-04-14 |
| How long is the power cable? | 2023-04-14 | It's about 2 meters | pizago Direct | 2023-04-14 |
| How long is the power cable? | 2023-04-14 | Regular size length as a phone charger | monique | 2023-04-14 |
| What size portable power bank to purchase? I want to connect to solar power bank when power is out after hurricane. | 2023-03-02 | This camera doesn't support solar panel. You need to plug it in the power all the time | pizago Direct | 2023-03-03 |
| What size portable power bank to purchase? I want to connect to solar power bank when power is out after hurricane. | 2023-03-02 | I don't know about solar power bank but I say just keep a regular power bank charged and use it in emergency that's what I'm gonna do at least | Jessica | 2023-03-04 |
| Why does it tick when it's dark? It’s annoying? Can we not fix it in the settings? | 2023-05-08 | It was caused that the camera felt the light changes, you need to set the mode to night or day, then the click sound would be disappeared. | pizago Direct | 2023-05-08 |
| Why does it tick when it's dark? It’s annoying? Can we not fix it in the settings? | 2023-05-08 | I don't know why it does that, I wanted to ask the same question. | Peter Arenas … | 2023-05-08 |
| Why does it tick when it's dark? It’s annoying? Can we not fix it in the settings? | 2023-05-08 | I bought 4 and can't get all working... Ticking and flickering seem to be a big problem.. | Dr. Don Hochstein | 2023-05-08 |
| Why does it tick when it's dark? It’s annoying? Can we not fix it in the settings? | 2023-05-08 | There is no noticeable continuous ticking on mine. But there is a single tick when it switches in-between night mode and day mode. Sounds like an internal relay or similar. I'd think the only way to get rid of that is to deactivate the night mode but I'm unsure if you are able to do that. If its a continuous ticking I would return your product and get another one, it shouldn't noticeably tick continuously. | Luke | 2023-05-11 |
| Hola la camara graba aunque este desconectada de la electrisidad o no?? | 2023-01-31 | No, tiene que estar conectada para poder funcionar. No tiene batería de respaldo | Gerardo | 2023-01-31 |
| Hola la camara graba aunque este desconectada de la electrisidad o no?? | 2023-01-31 | Si necesitas electricidad | LEONARDO MARTINEZ | 2023-01-31 |
| Hola la camara graba aunque este desconectada de la electrisidad o no?? | 2023-01-31 | No puede gabrar si esta desconectada. Es su única fuente de corriente. | Hector Sanchez | 2023-01-31 |
| Hola la camara graba aunque este desconectada de la electrisidad o no?? | 2023-01-31 | No tiene energía solar ni batería la cámara necesita estar conectada a la electricidad | Ifyum Hicaruz | 2023-02-01 |
| Hola la camara graba aunque este desconectada de la electrisidad o no?? | 2023-01-31 | Si la cámara no está conectada, dejará de grabar | pizago Direct | 2023-02-01 |
| Hola la camara graba aunque este desconectada de la electrisidad o no?? | 2023-01-31 | No, esta camara no tiene bateria interna, si no hay electricidad la camara se apaga. Ella sigue grabando en la SD ai no tenga internet, pero la electricidad es necesaria | Juan Esteban Alzate Lopez | 2023-02-04 |
| Can I use a 32gb sd card? | 2023-04-17 | yes, the camera supports 32GB SD card | pizago Direct | 2023-04-17 |
| Can I use a 32gb sd card? | 2023-04-17 | Yes up to a 120 gb | owens | 2023-04-17 |
| Can I use a 32gb sd card? | 2023-04-17 | That's what I put in my camera. It's what I had, and it worked fine. I haven't had any problems with that size. The video quality is still great. | GatorFanTrans | 2023-04-17 |
| Every morning I have to go into my phone and set up the sd card option. It defaults to the cloud. Why? | 2023-01-20 | Vimtag is a nightmare! Don't purchase as you will only be asking for trouble and when you need any evidence from the camera, you won't have it. Don't waste your money. | Diana M. Font | 2023-01-22 |
| Every morning I have to go into my phone and set up the sd card option. It defaults to the cloud. Why? | 2023-01-20 | You could enter the app>>settings>>Record>>coninuous recoridng to turn on the function, then the SD card will save recordings. | pizago Direct | 2023-01-28 |
| Every morning I have to go into my phone and set up the sd card option. It defaults to the cloud. Why? | 2023-01-20 | Bro I don't that answer mine dont do that I suggest u contact the seller | Jessica | 2023-01-31 |
| Can the audio recording be turned off? Recording audio without the other persons consent is illegal in my area | 2023-04-20 | Sure, I would be happy to, if I can. | B D | 2023-04-20 |
| Can the audio recording be turned off? Recording audio without the other persons consent is illegal in my area | 2023-04-20 | I believe you could by going to settings. I never turned it off. To get around that law you may want to get a sign private property no respassing 24 audio and video surveillance. So if they step into your property they consent to audio and video recording. Just my opinion I'm not a lawyer cause I've got multiple signs on my property with that message. | raffatic | 2023-04-21 |
| Can the audio recording be turned off? Recording audio without the other persons consent is illegal in my area | 2023-04-20 | You could enter the app>>record to diable the sound detection function, thank you | pizago Direct | 2023-04-21 |
| Can the audio recording be turned off? Recording audio without the other persons consent is illegal in my area | 2023-04-20 | Go into settings on your phone. If I remember, there is a way to turn it off | Judy B | 2023-04-21 |
| Hola ,la cámara cuenta con (off line direct ap connection)? | 2023-01-13 | No hay ninguna función en la aplicación para desconectar la cámara. | pizago Direct | 2023-01-17 |
| Hola, cual nvr recomiendan para esta camara? | 2023-03-01 | No sé muchísimo de tecnología pero es muy útil para mí recomendable | Ammen | 2023-03-01 |
| Hola, cual nvr recomiendan para esta camara? | 2023-03-01 | Esta cámara no es compatible con NVR | pizago Direct | 2023-03-03 |
| Is this compatible with 390 mbps wifi? | 2023-03-14 | If the wifi is 2.4GHZ, then the camera would work with it. | pizago Direct | 2023-03-15 |
| Is there a way to see how many devices are connected to each camera? I truly believe my cameras are hacked and me and my family are being watched. | 2023-03-28 | When you click the app it shows what camera are connected and you get a notification is a new camera gets connected. | Brandon | 2023-03-28 |
| Is there a way to see how many devices are connected to each camera? I truly believe my cameras are hacked and me and my family are being watched. | 2023-03-28 | When you click the app it shows what camera are connected. All of the information is shown on your phone. If you don't share the device with others, then only you could check and connect it. | pizago Direct | 2023-03-29 |
| Se paga por el uso de grabación? | 2023-03-05 | Es gratis , puedes grabar en tu celular o tarjeta micro | Emilio nagua | 2023-03-05 |
| Se paga por el uso de grabación? | 2023-03-05 | Hay dos formas de guardar las grabaciones: Tarjeta SD o almacenamiento en la nube. Tienes que comprar una. | pizago Direct | 2023-03-06 |
| Se paga por el uso de grabación? | 2023-03-05 | Si, hay que pagar. | Hector Sanchez | 2023-03-06 |
| How is the camera powered? | 2023-02-15 | It's a direct plug in. | Scott | 2023-02-15 |
| How is the camera powered? | 2023-02-15 | Electric and wifi | John | 2023-02-15 |
| How is the camera powered? | 2023-02-15 | This is pluging in camera, you need to plug it with electricity all the time | pizago Direct | 2023-02-16 |
| How do I set camera to snap a picture and record only when the human is detected? | 2023-03-19 | There is no function to set the snapt picture when the camera detects motion,the camera would only record automatically. You could only manually snap picture on the app. | pizago Direct | 2023-03-20 |
| Is this camera compatible with the mipc app? | 2023-04-02 | Oh I don't know about that. It has its own app and cloud service. I'm really loving it so far. Especially for the price. | Angela McMeans | 2023-04-02 |
| Is this camera compatible with the mipc app? | 2023-04-02 | The camera uses the Vimtag app. | pizago Direct | 2023-04-03 |
| Does it work in europe? | 2023-04-12 | No matter the place it is, the camera could only with 2.4G wifi. So if you have 2.4G wifi, then it would work for you. | pizago Direct | 2023-04-12 |
| Does it work in europe? | 2023-04-12 | It should work cause it is powered by USB. I own 2 one is powered by directly plugging to wall outlet and tge other is powered by a powerbank. | raffatic | 2023-04-12 |
| Is this compatible with echo show 5 2nd gen? | 2023-01-22 | Yes, the camera would bind with echo show 5. | pizago Direct | 2023-01-28 |
| are you able to connect this to more than one phone ? I want to share access with my boyfriend who lives long distance away | 2023-05-12 | Yes! My husband and I both have access to the cameras in the app. I just sent him the invite via the app. | Ann Mutza | 2023-05-13 |
| are you able to connect this to more than one phone ? I want to share access with my boyfriend who lives long distance away | 2023-05-12 | You could ask him to download the Vimtag APP, you enter your phone's app, settings, device sahring to follow the steps to add the users | pizago Direct | 2023-05-15 |