| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| So you must have the light switch on at all times for this to work? I guess it’s not economical if you have more than one light per switch. | 2023-05-20 | No, there is a settings called 'bulb control', you could turn it on or off or set a schedule for it, does not affect the camera to be online. If you have any other questions, open LaView app, click the bottom right button 'Me', click 'Live Chat', choose 'Submit a ticket', and our agent will help you with it. | EagleEyeCCTV | 2023-05-24 |
| does the camera rotates by motion? | 2023-05-04 | Yes, turn on motion tracking function will be okay. If you have any other questions, open LaView app, click the bottom right button 'Me', click 'Live Chat', choose 'Submit a ticket', and our agent will help you with it. | EagleEyeCCTV | 2023-05-08 |
| why do I need the memory card for this camera? | 2023-05-04 | You no not, it is not necessary. If you need the camera to record, then you need an 32-128 GB SD card. If you have any other questions, open LaView app, click the bottom right button 'Me', click 'Live Chat', choose 'Submit a ticket', and our agent will help you with it. | EagleEyeCCTV | 2023-05-08 |
| Is this camera able to record through a glass enclosed porch lamp? | 2023-03-01 | As long as your camera has SD card or subscribe to cloud Storage, then it could record. You might need to pay attention to the light reflection at night which might affect the night vision image. Any other questions, please open LaView app-Me-Live Chat-submit a ticket-choose Other Problems to ask our support team for help. | EagleEyeCCTV | 2023-03-04 |