| 问题 |
提问时间 |
答复内容 |
回复人 |
回复时间 |
| How do i get Google to work with the security camera? |
2023-03-05 |
Kindly follow the steps below to link WUUK with Google.xa0
In your Google Home app
- Tap your profile on the top right
- Tap Assistant Settings
- Tap Home Control
- Tap the search bar at the top, type WUUk, choose Wuuk Labs in the search result
- Type your email and password for your WUUK account
- Tap Accept
- Link is complete. You can see your WUUK devices on the home screen in the Google Home app
Use WUUK with Google Home
-In your Google Home app, click the Wuuk device.
In the settings, make sure Voice notifications are On. With this option enabled, when someone presses WUUK doorbell, your Google Home device will play a notification
-Say 'Hey Google, show me the ', Wuuk will start streaming on your Google Home device that has a screen.
|
WUUK Labs (US) |
2023-04-13 |
| What can I do if my cam said that my cam already paired with someone else ?? |
2023-01-17 |
Assuming you bought the cam new Chat with tech support |
Jim |
2023-01-17 |
| Can the event recordings be stored on the sd card? how many events can be stored and will they overwrite existing recordings when the disk is full? |
2023-02-22 |
Not event number driven but size driven obviously depending on SD size! It says will overwrite oldest when disc is full. |
Dennis W. Hester |
2023-02-22 |
| Can the event recordings be stored on the sd card? how many events can be stored and will they overwrite existing recordings when the disk is full? |
2023-02-22 |
Yes, the data is stored on the sd card up to 256 GB. They will overwrite existing recordings when the disk is full. As for how many events can be stored, it depends on the size of your memory card. |
WUUK Labs (US) |
2023-04-13 |
| Is this wireless? No powercord? |
2023-03-19 |
Requires an electric outlet. |
Victoria |
2023-03-19 |
| Is this wireless? No powercord? |
2023-03-19 |
Does have a power cord |
Amazon Customer |
2023-03-20 |
| Is this wireless? No powercord? |
2023-03-19 |
Powercord |
Sandra Corral |
2023-03-22 |
| Is this wireless? No powercord? |
2023-03-19 |
No has cord. |
Irmgard Gilbert |
2023-03-26 |
| Is this wireless? No powercord? |
2023-03-19 |
This is a wired indoor security camera. You need to plug it in for power. |
WUUK Labs (US) |
2023-04-13 |
| Does cloud storage allow 10 minute video length? |
2023-01-26 |
Thanks for asking. WUUK wired cam pro supports 2 recording modes, Continuous Recording and Event Only. Only the motion recording(length as 10/20/30 seconds) can be saved and uploaded to the cloud. The 7/24 continuous recording can be saved locally only using an SD card. |
BREAK NEW GROUND |
2023-01-29 |
| Can I connect this camera to another network when traveling? |
2023-01-22 |
No |
John Williams |
2023-01-22 |
| Can I connect this camera to another network when traveling? |
2023-01-22 |
I hooked mine to home wifi then took it to work and was unable to reconnect at my office with different wifi —Very frustrating |
CJOD |
2023-01-22 |
| We are going to see my parents soon for my sons first birthday. Is the camera able to travel and be a wired one while we travel? |
2023-05-03 |
I’m not sure, but it’s already connected to your phone so once you connect to the WiFi of the place you’re going to and plug the camera in there, it should work. |
Rosanne Pantin |
2023-05-03 |
| We are going to see my parents soon for my sons first birthday. Is the camera able to travel and be a wired one while we travel? |
2023-05-03 |
This wired Pan Tilt Cam will work all day when you are away. You can watch the video on WUUK APP when you are traveling. |
WUUK Labs (US) |
2023-05-04 |
| Can this camera connect to a 5g network? |
2023-01-22 |
No |
John Williams |
2023-01-22 |
| Can this camera connect to a 5g network? |
2023-01-22 |
No. It will only connect to a 2G. |
Amazon Customer |
2023-01-22 |
| Can this camera connect to a 5g network? |
2023-01-22 |
Yes it can connect to a 5g network. Get it thai camera is really good a lifesaver with babies |
Lia |
2023-01-22 |
| Can this camera connect to a 5g network? |
2023-01-22 |
I don't think so. I could never get it to stay connected after the initial connection (2 mins.) Seller was very gracious and offered a credit for a new router on Amazon, I just didn't was to deal with it |
cameron |
2023-01-23 |
| Can this camera connect to a 5g network? |
2023-01-22 |
No, this wireless indoor camera only works with 2.4GHz WiFi |
WUUK Labs (US) |
2023-01-23 |
| Why isnt the notifications for movement in my room working? |
2023-01-25 |
I needed to set up a hot spot in settings for it to work. I ended up turning it off because I was constantly getting notifications for nothing. A shadow from outside or the tv would set it off |
Robert Alois |
2023-02-13 |
| Cloud storage cost?? |
2023-02-22 |
Thank you for your question. The Cloud Service is 2.99$ for one device per month, 5.99$ for 2 devices pre month, 8.99$ for 3 devices pre month, etc. You can insert an SD card (support up to 256GB) for storage. |
WUUK Labs (US) |
2023-04-13 |
| Will this work with mipc or camhipro? |
2023-04-30 |
Sorry. This indoor security camera will not work with mipc or camhipro. It works with Alexa, Google Assistant, and IFTTT. |
WUUK Labs (US) |
2023-05-05 |
| Is this camera compatible with android:? |
2023-03-08 |
Yes! |
Amazon Customer |
2023-03-08 |
| Is this camera compatible with android:? |
2023-03-08 |
Yes, this indoor security is compatible with both Android and ios. You can download the WUUK APP and use it with ease. |
WUUK Labs (US) |
2023-04-13 |
| Can you connect to more than one smart phone? |
2023-01-27 |
Yes, once you create your account you can login from multiple devices at the same time and get alerts on multiple phones. |
EJ Saunders |
2023-01-27 |
| Can you connect to more than one smart phone? |
2023-01-27 |
Yes. You can share the video with your family members (up to 10 access seats) to keep an eye on your home. |
BREAK NEW GROUND |
2023-01-29 |
| Can you set the mode to be still? Focusing on just one area? |
2023-05-18 |
Yes you can. Just go into the setting and it will allow you to select an area. You can box out the area and it will only record in that area. |
Rosanne Pantin |
2023-05-18 |
| Can you set the mode to be still? Focusing on just one area? |
2023-05-18 |
Yes you can. Just aim the camera where you want, and then toggle off all motion detection settings on the app. |
Cecil D. Miller |
2023-05-18 |
| Can you set the mode to be still? Focusing on just one area? |
2023-05-18 |
Yes you can. You can also adjust the view via the app if needed. |
Kim P. |
2023-05-18 |
| Can you set the mode to be still? Focusing on just one area? |
2023-05-18 |
I believe you can. Remove the detection settings. Very good camera. |
Berenice Puga |
2023-05-18 |
| Can you set the mode to be still? Focusing on just one area? |
2023-05-18 |
Yes, you have full control of the camera it doesn’t move unless your move it with the app or manually. |
Hellen |
2023-05-18 |
| Can you set the mode to be still? Focusing on just one area? |
2023-05-18 |
Yes, you can. Please go to Setting-Motion-Detection Zone, then you can set up custom detected zone. |
WUUK Labs (US) |
2023-05-22 |
| Does this work with fiber optic? |
2023-06-10 |
Yes. I have fiber optic as well. |
Oklahoma buyer |
2023-06-10 |
| Does this work with fiber optic? |
2023-06-10 |
Yes. The indoor camera can be used as long as your network supports 2.4G. |
WUUK Labs (US) |
2023-06-14 |
| Cant find my home wifi ? |
2023-04-08 |
When you set up our WUUK pet camera, it will be able to detect your home wifi network automatically. If it doesn't, you can manually connect it by selecting "choose another wifi network" and entering your network name and password. Let me know if you need further help setting up your pet camera. |
WUUK Labs (US) |
2023-04-13 |
| Once you’ve attached the mounting plate, how do you detach it? |
2023-04-14 |
Never attach mine just put on shelf free standing |
Lozz |
2023-04-14 |
| Once you’ve attached the mounting plate, how do you detach it? |
2023-04-14 |
I have it on the table top. I read the instructions and it should be able to screw it in. I hope it works. Customer service is excellent if you email them! |
Berenice Puga |
2023-04-14 |
| Once you’ve attached the mounting plate, how do you detach it? |
2023-04-14 |
Rotate the dog camera counterclockwise to detach it from the mounting wedge, then you can unscrew the mounting wedge from the wall/ceiling. |
WUUK Labs (US) |
2023-04-14 |
| Does this camera's motor make noise you can hear when it is tracking /panning? |
2023-02-18 |
Very slight noise |
James |
2023-02-20 |
| what do you ask Alexa to hear or see/(with ech show)? |
2023-03-05 |
Do you mean how to send commands to the security camera by Alexa? Please ask Alexa "Show me[the name of WUUK device you set]" |
WUUK Labs (US) |
2023-04-13 |
| Is there a monthly fee to use the app and watch live video feeds? |
2023-03-14 |
no |
bret lang |
2023-03-14 |
| Is there a monthly fee to use the app and watch live video feeds? |
2023-03-14 |
We offer a free 30-day trial of cloud storage service, after which you can choose to continue your subscription or unsubscribe from the service. |
WUUK Labs (US) |
2023-04-13 |
| Any reason why there’s a screeching sound for the audio? |
2023-01-26 |
There are many factors that affect the sound. Please don't worry, concerning the situation, please contact WUUK customer service support. |
WUUK Labs (US) |
2023-01-28 |
| If I placed the camera near my bay window, would it pick up movement outside? Would the window cause a glare? |
2023-03-01 |
From experience I didn't have issues with glare. But with car headlights at night, it would pick up the light movement. |
Elsa Marie |
2023-03-01 |
| If I placed the camera near my bay window, would it pick up movement outside? Would the window cause a glare? |
2023-03-01 |
Thanks for your ask. It is not recommended to install the camera indoors and look out, the glass window will affect the sensor pickup movement. |
WUUK Labs (US) |
2023-03-02 |
| Do I need to pay subscription?? |
2023-01-16 |
No |
Jennifer T. |
2023-01-16 |
| Do I need to pay subscription?? |
2023-01-16 |
No. Insert a SIM card and you’re good to go. |
Srduncan50 |
2023-01-16 |
| Do I need to pay subscription?? |
2023-01-16 |
No Subscription. No Monthly Fee. WUUK indoor security camera no subscription required, data can be stored locally using SDcard OR store 48 hr securely in cloud storage for FREE so valuable evidence is available in the event of an incident. |
WUUK Labs (US) |
2023-01-17 |
| Do I need a suscripción ? |
2023-01-16 |
No, but if you want camera to record you need a memory card I believe. |
Jennifer T. |
2023-01-16 |
| Do I need a suscripción ? |
2023-01-16 |
No Subscription. No Monthly Fee. WUUK indoor security camera no subscription required, data can be stored locally using SDcard OR store 48 hr securely in cloud storage for FREE so valuable evidence is available in the event of an incident. |
WUUK Labs (US) |
2023-01-17 |
| Would this camera work inside my car if the car has a mobile connect and acts as a mobile hotspot? |
2023-02-12 |
No, this needs Wi-Fi to work |
John Williams |
2023-02-12 |
| Would this camera work inside my car if the car has a mobile connect and acts as a mobile hotspot? |
2023-02-12 |
I believe so |
Juliana |
2023-02-13 |
| Would this camera work inside my car if the car has a mobile connect and acts as a mobile hotspot? |
2023-02-12 |
This camera needs to be connected to an electrical outlet |
Robert Alois |
2023-02-13 |
| Is the video quality of the pan and tilt camera better than the blink mini? |
2023-05-31 |
Never having owned a Blink camera, I have no way of making a direct comparison. However, the videos on the WUUK camera seem comparable to the videos on an iPhone. |
Thomas Jones |
2023-05-31 |
| Is the video quality of the pan and tilt camera better than the blink mini? |
2023-05-31 |
I've never had the Blink camera.
The quality of this camera is pretty good. App has some issues when trying to control the pan and tilt function. As far as recording and capturing events, it gets the job done. |
Red |
2023-05-31 |
| Is the video quality of the pan and tilt camera better than the blink mini? |
2023-05-31 |
I dont have the blink mini but I have the blink XT2 outdoor cameras and I think the quality is better. Especially with nigh vision! |
alivia |
2023-05-31 |
| How far of a wifi range does this have? I’m looking to set it up in a shed outside, about 50 ft from where my router sits in my house. Will this work? |
2023-01-14 |
No Subscription. No Monthly Fee. WUUK indoor camera no subscription required, data can be stored locally using SDcard or store 48 hr securely in cloud storage for FREE so valuable evidence is available in the event of an incident. |
WUUK Labs (US) |
2023-01-17 |