| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Tiene la opción de grabar solo cuando detecta movimientos con la memoria sd sin necesidad de un plan | 2022-11-06 | Si. Graba automáticamente en la memoria. | Nelson Castillo… | 2022-11-11 |
| What is the battery life in real life not the claimed life? | 2022-10-28 | Very good, I have used it for 2 months and it still has 70%, so much better than my previous camera | Dorianxa0Buttacavoli | 2022-11-30 |
| What is the battery life in real life not the claimed life? | 2022-10-28 | Hi dear, ELECCTV security camera contains a large large -capacity battery (15000mAh), so it can be used 9-12 month. (This is based on usage of 8000 seconds per month, 266 seconds per day25 times of event with 10 seconds recording l | Elecshack | 2022-11-30 |
| Can the camera be re charged? | 2022-10-11 | Hi dear, Yes, our this security camera suppprt to be recharged. | Elecshack | 2022-10-19 |
| Will this camera work in conjunction with 5w solar panel charger? https://amazon.com/gp/product/b0b82wqgxf | 2022-11-03 | Of cause. Of course, the solar panels in the link provided by our security camera. You can also buy our security camera with solar panel, here is the link for your reference: https://www.amazon.com/dp/B0B7XML4ZW?ref=myi_title_dp | Elecshack | 2022-11-30 |
| Where do the batteries go? I'm tired of recharging these cameras every three days. | 2022-10-27 | Hi dear, Sorry about this. Normally, our camera can be used for 9-12 months with a full charge. For thjs problem, can you please contact us via Amazon customer message? We will help you solve it. | Elecshack | 2022-11-30 |
| How do you re-charge camera if mounted high up in a corner? | 2022-10-20 | We have to physically take ours down every three days. I'm over it. | Kay | 2022-10-27 |
| How do you re-charge camera if mounted high up in a corner? | 2022-10-20 | Hi dear, Sorry, you have to take off the camera to charge it. Normally our camera can be used for 9-12 months with a full charge. You can also choose to install solar panels so that you don't need to take them down to charge them. If you need solar panels, you can contact us via Amazon customer message. Hope it can help you. | Elecshack | 2022-11-30 |
| will it work with 5ghz? | 2022-10-22 | Hi dear, I am sorry to tell you that our camera can only support 2.4 Ghz wifi. It can't work with 5 Ghz wifi. | Elecshack | 2022-11-30 |
| Does the camera move by itself? it says angle of 140. | 2023-01-19 | No it does not it just means that you can angle the camera that much | Paula LeBoeuf | 2023-01-20 |
| Does the camera move by itself? it says angle of 140. | 2023-01-19 | Adjus the angle manually. I haven't found a way to move it remotely | Silva Jelebinkov | 2023-01-20 |
| Does the camera move by itself? it says angle of 140. | 2023-01-19 | No it does not | Paul | 2023-01-22 |
| is this camera work with 5G cellular network? | 2022-12-21 | We haven’t set ours up yet, but we did read that they will not work with 5G and will require 2G. | Brittany | 2022-12-21 |
| is this camera work with 5G cellular network? | 2022-12-21 | No. Wireless home network compatible. | A. Fox | 2022-12-21 |
| is this camera work with 5G cellular network? | 2022-12-21 | It should, my phone is not 5G and it works. | Amazon Customer | 2022-12-22 |
| I didn’t get a base station do the cameras work with Wi-Fi without it? | 2023-02-10 | Yes just give a full charge before installing. I've had min up 3 weeks now and still have 71% battery | David S | 2023-02-10 |
| Y después de los 365 días se puede cambiar la batería y que sigan funcionando? | 2023-01-15 | Estás cámaras no utilizan ningún tipo de batería, estás cámaras se alimentan vía cable USB con un transformador de 5 voltios que no viene incluido en el paquete de cámaras, solamente viene el cable USB de alimentación cada cámara, la parte Qué es inalámbrica en estas cámaras es la emisión del video y audio | Mauricio Yupanqui Pereira Meji… | 2023-01-17 |
| Does elecctv have a website and if so, what is it? | 2022-11-09 | Hi dear, ELECCTV only sell the product on Amazon. | Elecshack | 2022-11-30 |
| i know this will work on my phone, will it also work on my desktop? | 2023-01-03 | Yes, any device | Silva Jelebinkov | 2023-01-03 |
| How long is the cord from the camera to the dolor panel? | 2023-01-22 | They are wireless. but the charging cords are very short. We have to take the cameras off to charge them. Every couple of months. | Amazon Customer | 2023-01-22 |
| Tiene o no ranura para micro sd en las cámaras, o la micro sd es para instalarla en el teléfono? | 2022-11-11 | Hola si tiene ranura para memoria micro sd. Le puedes poner hasta 256 creo. Yo le tengo de 128 trabaja muy bien espero te sirva mi ayuda | Nelson Castillo… | 2022-11-11 |
| Tiene o no ranura para micro sd en las cámaras, o la micro sd es para instalarla en el teléfono? | 2022-11-11 | Video could not be loaded | Elecshack | 2022-11-30 |
| Can they connect to solar panels ? | 2022-10-27 | Hi dear, Yes, our these security can connect to solar panels. | Elecshack | 2022-11-30 |
| How are batteries recharged? Are they charged inside the camera alll 3 at once? Is a cellphone charger used? | 2023-02-26 | Each camera is charged individually with a charger. Chargers come with the cameras, and since they plug into the camera itself, cameras need to be taken down to be charged. Batteries don’t seem to be removable. It is not a cellphone charger, but one specific to the cameras. It is just the cords so you will need the usb wall plug part. | Brittany | 2023-02-26 |
| Funcinan sin necesidad de micro sd o es obligado insertarales la micro sd...??? | 2022-11-11 | Es necesario ponerle micro sd. Para q no pagues almacenamiento en la nube. Así todo queda grabado en la memoria y lo puedes ver en tu Telefono. | Nelson Castillo… | 2022-11-11 |
| Funcinan sin necesidad de micro sd o es obligado insertarales la micro sd...??? | 2022-11-11 | Hola, querido, También se puede utilizar sin insertar una tarjeta SD. | Elecshack | 2022-11-30 |
| Are these cameras compatible with Alexa? | 2022-10-24 | Video could not be loaded | Elecshack | 2022-11-30 |
| what is the distance on night vision , please? | 2023-02-06 | Not sure if exact distance but the night vision works well and lights up a good area. You can also turn on the white light option for a colored view. | Brittany | 2023-02-26 |