| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Will these head phones take a charge after only 2 hours of use? | 2022-08-18 | I don't know for sure, but I have not had any problems with them charging. | C. Boehn | 2022-08-18 |
| Will these head phones take a charge after only 2 hours of use? | 2022-08-18 | Hi, thanks for your question. Our headphones are able to play continuously for 24 hours with 50% volume with full charge, if need to take a charge after only 2 hours of use, please contact customer service to solve this problem immediately. | JAYINE | 2022-08-19 |
| How can I get them to connect? They turn on and pair but won't connect to my bluetooth on phone. | 2022-12-03 | HI, please refer to the following process for pairing: 1.Make Sure the headphone and the bluetooth device are in close proximity to each other(with 3 feet) 2.With the headphones turned off, press and hold the Multifunction button for 4-5 seconds until the red and blue lights flash alternately. 3.Turn on the bluetooth function on your phone and search for nearby devices. 4.Find"V8" in the search results and tap on it to connect. 5.Once connected, LED indicator will flash blue. | JAYINE | 2022-12-03 |
| How can I get them to connect? They turn on and pair but won't connect to my bluetooth on phone. | 2022-12-03 | I had issues to start as well. You have to wait until your phone actually gives the headphones a name not just numbers. Once it says the name then accept the pairing. I was rushing it and pairing straight away as soon as it detected anything! Hope that helps?? | Dana | 2022-12-03 |
| How can I get them to connect? They turn on and pair but won't connect to my bluetooth on phone. | 2022-12-03 | Send them back. I think the newer ones are having a issues. Mine kept dialing my boss for no reason. | Renook | 2022-12-03 |
| How can I get them to connect? They turn on and pair but won't connect to my bluetooth on phone. | 2022-12-03 | Turn them on and have your Bluetooth connected. When it's on select "V8". I don't know why this wasn't in the instructions but that is how you connect it. | Stephanie | 2023-04-25 |
| I've had my pair for 2 months and they stopped working. The blue light comes on when I plug them in. Is there a reset feature? | 2022-12-14 | A 12ga | Jonathan Slate | 2023-01-05 |
| Mine turn off by it self I looked up how to reset them. I want to know how to reset them? | 2023-02-06 | Just got the power button & connect to phone | Sandra Saucedo | 2023-03-15 |
| Are these loud | 2023-01-04 | Yes | Dionne Alexander | 2023-01-04 |
| Are these loud | 2023-01-04 | Their maximum volume will depend on your phone or whatever player you have them linked to. I have had other headphones with my current phone and the volume is the same as those. | Travis Balling | 2023-01-05 |
| Are these loud | 2023-01-04 | They’re not going to give you a concussion loud. But they’re not quiet. I’d compare them to the OG Apple headphones | Jonathan Slate | 2023-01-05 |
| Can these headphones charge wirelessly | 2023-04-24 | No they can't | Mòókie | 2023-04-25 |
| Will this link with my iphone? | 2022-09-19 | If you have blue tooth it should be able to use and connect! | Stanley Mann Jr | 2022-09-19 |
| Can I talk on my phone with these | 2023-03-15 | Yes, with absolutely no problem with perfect clarity | Dennis White | 2023-03-15 |
| Can I talk on my phone with these | 2023-03-15 | Yes | Sandra Saucedo | 2023-03-15 |
| Can I talk on my phone with these | 2023-03-15 | These are the best Bluetooth you can buy period. I get 2 or 3 days talking on the phone without a charge! | TERRANCE CUNNINGHAM | 2023-03-15 |
| Can I talk on my phone with these | 2023-03-15 | These are the best Bluetooth you can buy period. I get 2 or 3 days talking on the phone without a charge! | T CUNNINGHAM | 2023-03-15 |
| Why isn't the little red charging light coming on when I try to charge the the batteries? | 2022-08-18 | Hi, Thanks for your question, We would like to know more details about the problem of the indicator light, please send an email to our After-Sales Service, we will solve the problem for you immediately until you are completely satisfied. | JAYINE | 2022-08-19 |
| Sound doesn't sink with mouth on TV. Is there a way to fix this? | 2022-09-27 | Build a bridge. I guess | Jonathan Slate | 2023-01-05 |
| Does these headphones charge with a micro usb or usb c cable? | 2022-10-08 | Thanks for your question, this headphones is charge with a micro usb and there is a charging cable included in the package. | JAYINE | 2022-10-08 |
| Does these headphones charge with a micro usb or usb c cable? | 2022-10-08 | It charges with a USB B cable. The cable is included with the purchase, but you'll need the USB wall plug which is not included. | Donna | 2022-10-08 |
| Does these headphones charge with a micro usb or usb c cable? | 2022-10-08 | It's not a C plug. It does come with its own cord. | missy | 2022-10-10 |
| Connect to two phones at same time? | 2023-06-12 | I gave this away to a friend. He appears to like them. It didn't want to work on my phone. | Judye P. | 2023-06-12 |
| Connect to two phones at same time? | 2023-06-12 | It can be connected to two phones at the same time but the bluetooth have to be turned off on one when in use with the other. | Sonia | 2023-06-12 |
| Connect to two phones at same time? | 2023-06-12 | Yes I have 2 phone & I connect to them both at the same time with no issues but the headphones can only take one call at a time | Mòókie | 2023-06-18 |
| Can these be used for listening to the television | 2023-04-07 | Only if your TV is Bluetooth capable and it pairs with outside devices. Most TV work with external devices through WiFi, casting, or airplay. | T CUNNINGHAM | 2023-04-07 |
| Can these be used for listening to the television | 2023-04-07 | Only if your TV is Bluetooth capable and it pairs with outside devices. Most TV work with external devices through WiFi, casting, or airplay. | TERRANCE CUNNINGHAM | 2023-04-07 |
| Can these be used for listening to the television | 2023-04-07 | I do know if you use a fire stick to watch TV you can connect them to the fire stick | Jerry Green | 2023-04-07 |
| How are these headphones paired? The provided instructions refer to them being connected with the 3.5mm plug which they obviously do not have... | 2023-04-14 | I love them. They fit wonderfully into my small ears (there is other adaptors). The sound is great. I wear them when I workout, so they do get sweaty. I've bought others, and returned them, these are great. | beth riibner | 2023-04-14 |
| How are these headphones paired? The provided instructions refer to them being connected with the 3.5mm plug which they obviously do not have... | 2023-04-14 | Press and hold the circle button for like 10 seconds I think | Jonathan Slate | 2023-04-14 |
| Where is the mic located? | 2022-10-04 | User guide shows the mic is on the back of the left headset. Even though I can't see a visible hole. The product page show a link for the user guide. | simone… | 2022-10-06 |
| my ipad can't find the headphones. how do i pair with my ipad? | 2023-05-21 | I’m always using them with my iPhone, never had any problems | Tony garza | 2023-06-12 |