| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Would the sv3c cloud connect to wifi at 45 to 50 feet | 2023-02-25 | I’m not 100% sure on my answer. It all depends on the strength and range of your router. If your phone can connect to your router from the distance you want the camera should be able to connect also. | Freddy | 2023-02-26 |
| Would the sv3c cloud connect to wifi at 45 to 50 feet | 2023-02-25 | This also depends on the environment, whether there is any interference equipment, the router, etc. You can move the camera around the location to test it first,if works well, then you mount the camera here. If you have more questions about the camera and settings, please feel free to contact SV3C through your Amazon order or send email to SV3C info@sv3ccloud.com, we will answer you asap! | SV3C Cloud Pro | 2023-02-27 |
| El adaptador es 110/220? | 2023-03-20 | 110 fuente 5v usb tipo A | Joan | 2023-03-20 |
| El adaptador es 110/220? | 2023-03-20 | 110 | Alfredo | 2023-03-20 |
| El adaptador es 110/220? | 2023-03-20 | Sip, lo compre para uso en Panama y funciona a la perfeccion. | Amazon Customer | 2023-03-20 |
| El adaptador es 110/220? | 2023-03-20 | The power adapter is DC 12V 1A, plug in the power adapter in the socket and connect the USB power cable of the camera with the power adapter, the camera will work. If you have more questions about the camera and settings, please feel free to contact SV3C through your Amazon order or send email to SV3C info@sv3ccloud.com, we will answer you asap! | WLSGJ | 2023-03-23 |
| El adaptador es 110/220? | 2023-03-20 | Hay un adaptador de potencia en el paquete, puede usar el adaptador de alimentación para una potencia de CA de 110/220V. Si tiene más preguntas sobre la cámara y la configuración, no dude en comunicarse con SV3C a través de su pedido de Amazon o enviar un correo electrónico a SV3C info@sv3ccloud.com, ¡le responderemos lo antes posible! | SV3C Cloud Pro | 2023-03-29 |
| How do I set it to continuously record? I can't tell if it is recording or not | 2023-03-10 | Video could not be loaded | Pablo S | 2023-03-10 |
| How do I set it to continuously record? I can't tell if it is recording or not | 2023-03-10 | Did you try going to settings recording management all day I have mine or movement only hope this helps | Dan Stocks Jr | 2023-03-10 |
| How do I set it to continuously record? I can't tell if it is recording or not | 2023-03-10 | After you install the SD card for the camera, please check the SD card information on the app, if you can see the SD card information, please format the SD card before recording, and then the camera will start to record constantly to the SD card automatically. If you have more questions about the camera and settings, please feel free to contact SV3C through your Amazon order or send email to SV3C info@sv3ccloud.com, we will answer you asap! | SV3C Cloud Pro | 2023-03-13 |
| Will it tilt straight down? 2nd - is audio clear and loud enough? | 2023-04-08 | Yes it’ll tilt straight down. You can hear loud and clear. | Hunter Gantt | 2023-04-08 |
| Will it tilt straight down? 2nd - is audio clear and loud enough? | 2023-04-08 | Yes. It will tilt straight down. And the audio is clear and loud. It’s a really good camera. They are leaps and bounds better than the SimpliSafe cameras that I’ve paid a lot of money for. | D B | 2023-04-08 |
| Will it tilt straight down? 2nd - is audio clear and loud enough? | 2023-04-08 | Yes, the camera will point straight down. I did a review of this camera with sample of the video. While the sample doesn't show the camera pointing straight down, it does have a sample of the quality of the audio at the end. It's not great audio, but is acceptable. It's no better or worse than other cameras I own. You can checkout my review here... https://www.amazon.com/gp/customer-reviews/R2X017X99LYYKQ?ref=pf_ov_at_pdctrvw_srp | BaldMagicGuy | 2023-04-08 |
| Will it tilt straight down? 2nd - is audio clear and loud enough? | 2023-04-08 | It seems the 2nd camera not working well, please feel free to contact SV3C through your Amazon order or send email to SV3C info@sv3ccloud.com, we will answer you asap! | WLSGJ | 2023-04-11 |
| Will it tilt straight down? 2nd - is audio clear and loud enough? | 2023-04-08 | If you mean the camera no action when you try to control it on the app, it seems some issue happened to the camera, please contact SV3C, we will help you. Yes, the audio is clear and loud, you can adjust the audio on the app. If you have more questions about the camera and settings, please feel free to contact SV3C through your Amazon order or send email to SV3C info@sv3ccloud.com, we will answer you asap! | SV3C Cloud Pro | 2023-04-17 |
| How do you move video files from the sd card? how do you move files to the album? share by email? | 2023-02-20 | You download them to your phone from within the app. | BaldMagicGuy | 2023-02-20 |
| How do you move video files from the sd card? how do you move files to the album? share by email? | 2023-02-20 | In "Events" option, download and open the video clip, you can download the video clip to your mobile phone via the "download" option.. You can remove the card and download the video clips on your computer | Eastern Shore | 2023-02-20 |
| How do you move video files from the sd card? how do you move files to the album? share by email? | 2023-02-20 | Video could not be loaded | SV3C Cloud Pro | 2023-02-27 |
| Can this be solar powered? | 2023-01-18 | No, this is not a battery or solar camera. Need to connect with power adapter when this 5MP PTZ camera working. If you have more questions about the camera and settings, please feel free to contact SV3C through your Amazon order or send email to SV3C info@sv3ccloud.com, we will answer you asap! | WLSGJ | 2023-01-19 |
| Does this detect animals? Do you get a notification for them? | 2023-03-05 | Yes and yes | Ron | 2023-03-05 |
| Does this detect animals? Do you get a notification for them? | 2023-03-05 | Yes | Pinky | 2023-03-05 |
| Does this detect animals? Do you get a notification for them? | 2023-03-05 | Yes, the camera detects all moving objects. If you didn't enable the setting of "Push notifications only when human movement is detected" under Custom Mode, then you will receive the notification for all alarms. If you have more questions about the camera and settings, please feel free to contact SV3C through your Amazon order or send email to SV3C info@sv3ccloud.com, we will answer you asap! | SV3C Cloud Pro | 2023-03-06 |
| Does this detect animals? Do you get a notification for them? | 2023-03-05 | Yes | Amazon Customer | 2023-03-06 |
| Will this camera work with a tonton nvr? | 2023-02-27 | This camera is not to be used with DVRs. It uses CAMHI app on cellphone and records on sd card. Also can be connected to a computer via HiP2P software and the Hip2p sofware can use computer hard drive for continuous recording as well | Pablo S | 2023-02-27 |
| Will this camera work with a tonton nvr? | 2023-02-27 | If the NVR supports ONVIF, this camera should work with the NVR. If you have more questions about the camera and settings, please feel free to contact SV3C through your Amazon order or send email to SV3C info@sv3ccloud.com, we will answer you asap! | SV3C Cloud Pro | 2023-02-27 |
| does this camera automaticlly come back on after a power outage? | 2023-02-06 | Yes it does. There is no "power" button for the camera. If it has power going to it it's on. | Ryan S. | 2023-02-09 |
| does this camera automaticlly come back on after a power outage? | 2023-02-06 | No, after the camera power off and power on again, the camera will rotate automatically, position after rotation is undefined. If you have more questions about the camera and settings, please feel free to contact SV3C through your Amazon order or send email to SV3C info@sv3ccloud.com, we will answer you asap! | SV3C Cloud Pro | 2023-02-13 |
| Does the sv3c 5mp ptz wifi cloud camera have a ceiling mount option? thanks | 2023-02-22 | Yes it can be ceiling or wall mounted. I love ours!! | Shane Stewart | 2023-02-22 |
| Does the sv3c 5mp ptz wifi cloud camera have a ceiling mount option? thanks | 2023-02-22 | Yes, you can ceiling mount the camera. Please have a look at the description of the camera, there is one picture show you how to ceiling mount the camera. Also, please read the paper manual of the camera, there is instruction to mount the camera. If you have more questions about the camera and settings, please feel free to contact SV3C through your Amazon order or send email to SV3C info@sv3ccloud.com, we will answer you asap! | SV3C Cloud Pro | 2023-02-27 |
| Does anyone have instructions on how to view this camera on a Laptop/computer? | 2023-05-01 | No I don’t. Just a guess but have you tried getting a webcam and scanning the QR code on the computer? | D B | 2023-05-08 |
| Does anyone have instructions on how to view this camera on a Laptop/computer? | 2023-05-01 | If you use Blue iris, iSpy or the other third-party onvif compatible software, you can connect this camera to these software on your PC. Please refer to the instruction on SV3C website, about how to connect the camera to Blue iris, iSpy. If you have more questions about the camera and settings, please feel free to contact SV3C through your Amazon order or send email to SV3C info@sv3ccloud.com, we will answer you asap! | SV3C Cloud Pro | 2023-05-25 |
| How do you set-up/program it for motion tracking? | 2023-03-23 | Video could not be loaded | WLSGJ | 2023-03-23 |
| How do you set-up/program it for motion tracking? | 2023-03-23 | Go into settings and select motion tracking | Hunter Gantt | 2023-03-23 |
| How do you set-up/program it for motion tracking? | 2023-03-23 | Please enable motion detection under the settings first, and then enable the motion tracking setting. If you have more questions about the camera and settings, please feel free to contact SV3C through your Amazon order or send email to SV3C info@sv3ccloud.com, we will answer you asap! | SV3C Cloud Pro | 2023-03-29 |
| Is this camera onvif compatible for my blue iris? | 2023-02-03 | Yes, this 5MP Pan tilt wifi camera outdoor supports onvif, you can use it on your Blue iris software. If you have more questions about the camera and settings, please feel free to contact SV3C through your Amazon order or send email to SV3C info@sv3ccloud.com, we will answer you asap! | SV3C Cloud Pro | 2023-02-04 |
| Does the sv3c 5mp camera allow video file downloads to android phone or pc from the sd card over the wifi? thanks | 2023-02-23 | Not quite sure but this companies customer service is very bad. They are located in China and when you erie them they do not get back to you. So proceed with caution. Looks like they do not back thier products | Online Queen | 2023-02-23 |
| Does the sv3c 5mp camera allow video file downloads to android phone or pc from the sd card over the wifi? thanks | 2023-02-23 | Yes | andrea | 2023-02-23 |
| Does the sv3c 5mp camera allow video file downloads to android phone or pc from the sd card over the wifi? thanks | 2023-02-23 | Video could not be loaded | SV3C Cloud Pro | 2023-02-27 |
| Can this camera be configured to record to a nas or smb solution (nvr setup)? | 2023-01-18 | Yes, this 5MP PTZ wifi camera supports onvif, you can connect this security camera to NAS and NVR, but they are not fully compatible, some functions not working on NAS(such as PTZ function). If you have more questions about the camera and settings, please feel free to contact SV3C through your Amazon order or send email to SV3C info@sv3ccloud.com, we will answer you asap! | WLSGJ | 2023-01-19 |
| Does this zoom? | 2023-01-18 | Yes picture zoom | Freddy | 2023-01-19 |
| Does this zoom? | 2023-01-18 | This SV3C Cloud new pan tilt camera supports digital zoom, no optical zoom. If you have more questions about the camera and settings, please feel free to contact SV3C through your Amazon order or send email to SV3C info@sv3ccloud.com, we will answer you asap! | WLSGJ | 2023-01-19 |
| Does it work everywhere? I mean remotely from one country to another country. | 2023-02-21 | I would think so as long as you have it set up on wifi. | Stacy | 2023-02-21 |
| Does it work everywhere? I mean remotely from one country to another country. | 2023-02-21 | Yes, you can connect and view the camera everywhere. 1. If you are the admin of the camera, you can view the camera anywhere, when your phone and the camera both are access to internet. 2. If you want to share the camera to another app account, please select the same country when register another app account. If you have more questions about the camera and settings, please feel free to contact SV3C through your Amazon order or send email to SV3C info@sv3ccloud.com, we will answer you asap! | SV3C Cloud Pro | 2023-02-27 |
| can the camera be focused by turning the lense? | 2023-02-04 | No it cannot | Ronald Landers | 2023-02-04 |
| can the camera be focused by turning the lense? | 2023-02-04 | No | Beach Guy | 2023-02-05 |
| can the camera be focused by turning the lense? | 2023-02-04 | Generally, when the camera is shipped out, it was focused, no need to adjust the lense again. If the imgae is blurry, or if you have more questions about the camera and settings, please feel free to contact SV3C through your Amazon order or send email to SV3C info@sv3ccloud.com, we will answer you asap! | SV3C Cloud Pro | 2023-02-06 |
| Can work in 5 Ghz network ? | 2023-06-11 | No, the Cloud wifi camera doesn't supports 5G wifi now, please have a look at this camera, this HX wifi camera supports 5g and 2.4f wifi now https://www.amazon.com/dp/B09V15K1JC?ref=myi_title_dp | SV3C Cloud Pro | 2023-06-15 |
| Does this detect wildlife? If so, do you get a notification and is it free? | 2023-03-12 | Yes | A. L. Freedman | 2023-03-12 |
| Does this detect wildlife? If so, do you get a notification and is it free? | 2023-03-12 | Yes yes yes | Pinky | 2023-03-12 |
| Does this detect wildlife? If so, do you get a notification and is it free? | 2023-03-12 | Yes but it depends on how high you have the sensitivety set | Ron | 2023-03-12 |
| Does this detect wildlife? If so, do you get a notification and is it free? | 2023-03-12 | May not accrute to be used for wildlife, it is too sensitive, the leaves moving may cause many wrong alarms, then you will receive many notifications, the notification is free. We are trying to improve the motion detection settings. If you have more questions about the camera and settings, please feel free to contact SV3C through your Amazon order or send email to SV3C info@sv3ccloud.com, we will answer you asap! | SV3C Cloud Pro | 2023-03-13 |
| Does this detect wildlife? If so, do you get a notification and is it free? | 2023-03-12 | Yes you can adjust the motion sensitivity and if you have notifications on you will get notifications. | Franko | 2023-03-13 |
| At night, the light won't turn off on 2 out of 3 of these cameras (unless I do it manually). The settings seem to be exactly the same. Any ideas? | 2023-02-27 | You won't want to read this but I would return the cameras for replacement. | Eastern Shore | 2023-02-28 |
| At night, the light won't turn off on 2 out of 3 of these cameras (unless I do it manually). The settings seem to be exactly the same. Any ideas? | 2023-02-27 | If you set the the light turn on when the camera detects moving objects, please check the alarm video, if there many alarms, the light may keep on because the motion was triggered all the time. If the alarm videos are normal, please feel free to contact SV3C through your Amazon order or send email to SV3C info@sv3ccloud.com, we will answer you asap! | SV3C Cloud Pro | 2023-03-06 |
| can this camera be mounted on a deck rail? | 2023-04-23 | Yes it can, but you still have to run the power cord to it | Matt Warner | 2023-04-23 |
| can this camera be mounted on a deck rail? | 2023-04-23 | Should be able to. One thing I would add is that the motion tracking works better on objects further away than up close. For example, it can track a car but if that car parks too close to the camera, then is won't follow a person who is walking past the camera to go to the front door. | Talos | 2023-04-23 |
| can this camera be mounted on a deck rail? | 2023-04-23 | Absolutely | jcyfrt | 2023-04-23 |
| can this camera be mounted on a deck rail? | 2023-04-23 | yes if you have the proper mount. It could be screwed into a wooden rail of sufficient size or use a mounting bracket, perhaps similar to a marine bracket used for boats. | Eastern Shore | 2023-04-23 |
| can this camera be mounted on a deck rail? | 2023-04-23 | yes | Yvonne Watkins | 2023-04-23 |
| can this camera be mounted on a deck rail? | 2023-04-23 | As long as the deck rail is stable. I have one mounted on a 6x6 post, working fine. | CHARLES K. HOWLETT | 2023-04-23 |
| can this camera be mounted on a deck rail? | 2023-04-23 | Depends on the type of deck rail. If you have a semi flat service and a drill, sure it can be mounted. If not, you could fabricate something out of wood and mount it. | Freddy | 2023-04-23 |
| can this camera be mounted on a deck rail? | 2023-04-23 | Yes, it can be mounted almost anywhere as long as it is in Wi-Fi reach. When you download the app, it will tell you how strong the signal strength is from the camera to your router. Mine is outside by the corner of my house outside. | Eric | 2023-04-23 |
| can this camera be mounted on a deck rail? | 2023-04-23 | Yes you can. It has mounting holes on the back and the top of the bracket. | D B | 2023-04-24 |
| can this camera be mounted on a deck rail? | 2023-04-23 | I do not see why not. Just remember that you will still need to power the unit. Cable management can get tricky. You must do something like mount and external power box and the "mount" to That. Remember "wireless" cameras- 89% still need a power source(usually from a power brick) | Trailer Boy | 2023-04-25 |
| can this camera be mounted on a deck rail? | 2023-04-23 | If there is internet and power, yes, you can mount the camera on a deck rail. If you have more questions about the camera and settings, please feel free to contact SV3C through your Amazon order or send email to SV3C info@sv3ccloud.com, we will answer you asap! | SV3C Cloud Pro | 2023-04-28 |
| Country manufactured ? | 2023-06-08 | There's only one place on Earth everything is made and we all know where that is China! | Dan Stocks Jr | 2023-06-08 |
| Country manufactured ? | 2023-06-08 | I believe it’s the People's Republic of China | Eastern Shore | 2023-06-09 |
| Country manufactured ? | 2023-06-08 | Made in China. | SV3C Cloud Pro | 2023-06-15 |
| Will this work with the icsee app? i already have several cameras using icsee. | 2023-03-31 | No, this 5MP WIFI camera only works with SV3C Cloud app, or you can use CloudEdge app. But it doesn't work with icsee APP. If you have more questions about the camera and settings, please feel free to contact SV3C through your Amazon order or send email to SV3C info@sv3ccloud.com, we will answer you asap! | WLSGJ | 2023-04-04 |
| Will this work with the icsee app? i already have several cameras using icsee. | 2023-03-31 | No, this 5MP WIFI camera only works with SV3C Cloud app, or you can use CloudEdge app. But it doesn't work with icsee APP. If you have more questions about the camera and settings, please feel free to contact SV3C through your Amazon order or send email to SV3C info@sv3ccloud.com, we will answer you asap! | SV3C Cloud Pro | 2023-04-17 |
| Como veo las grabaciones de esto esta cámara no me presenta nada solo captura los movimientos | 2023-03-11 | Tienes que tener una memoria SD si no la tienes puedes grabar estando dentro de la aplicación y darle a grabar hay se te guarda en el celular y si tienes una SD en historial te aparece lo grabado | Joan | 2023-03-11 |
| Como veo las grabaciones de esto esta cámara no me presenta nada solo captura los movimientos | 2023-03-11 | Buena calidad y funcionalidad | Jorge Parra | 2023-03-11 |
| Como veo las grabaciones de esto esta cámara no me presenta nada solo captura los movimientos | 2023-03-11 | Acerca de este problema, necesitamos saber más detalles sobre la configuración y la grabación, no dude en ponerse en contacto con SV3C a través de su pedido de Amazon o envíe un correo electrónico a SV3C info@sv3ccloud.com, ¡le responderemos lo antes posible! | SV3C Cloud Pro | 2023-03-13 |
| Will this work on anran wifi nvr | 2023-03-15 | If anran wifi nvr supports onvif, then you should can connect this camera to the NVR. If you have more questions about the camera and settings, please feel free to contact SV3C through your Amazon order or send email to SV3C info@sv3ccloud.com, we will answer you asap! | SV3C Cloud Pro | 2023-03-16 |
| Will this work on anran wifi nvr | 2023-03-15 | If the NVR works with onvif, you can try to use it to connect this camera. If you have more questions about the camera and settings, please feel free to contact SV3C through your Amazon order or send email to SV3C info@sv3ccloud.com, we will answer you asap! | WLSGJ | 2023-03-24 |
| Can I connect this camera to a hotspot? Would like to use at my barn. Barn has power. | 2023-01-19 | Yes. You can connect it to a hotspot. | BaldMagicGuy | 2023-01-26 |
| Can I connect this camera to a hotspot? Would like to use at my barn. Barn has power. | 2023-01-19 | If you have a device that can provide stable hotspot like a router, yes, you can connect the camera through your SV3C Cloud app by using the same hotspot. If you have more questions about the camera and settings, please feel free to contact SV3C through your Amazon order or send email to SV3C info@sv3ccloud.com, we will answer you asap! | WLSGJ | 2023-01-30 |
| I am trying to replace my ezviz setup because the cameras frequently go offline. are these good with extreme temps? or do they power down frequently? | 2023-01-18 | Apologies, while the camera was a good value I returned it as the Arenti software to operate the camera was too invasive for personal information which has nothing to do with the camera. | Eastern Shore | 2023-01-18 |
| I am trying to replace my ezviz setup because the cameras frequently go offline. are these good with extreme temps? or do they power down frequently? | 2023-01-18 | Haven't had any problem with any of my SV3C cameras since I installed them a few years ago. They've weathered many storms and temps. | BaldMagicGuy | 2023-01-18 |
| I am trying to replace my ezviz setup because the cameras frequently go offline. are these good with extreme temps? or do they power down frequently? | 2023-01-18 | This 5MP PTZ WIFI camera need connect power adapter when it is working, if the wifi connection well, the camera won't offline. If you have more questions about the camera and settings, please feel free to contact SV3C through your Amazon order or send email to SV3C info@sv3ccloud.com, we will answer you asap! | WLSGJ | 2023-01-19 |
| Could this detect and record dogs barking? Need something to record 15 minute audio/video (of my own yard) clips of neighbor’s attack dogs 24/7 | 2023-02-09 | I think it can. You can set noise detection sensitivity in the App to low, medium or high. You also have the option to set recording time for whenever an event occurs or 24 hrs. Since they're 'attack dogs', bark/growl should be pretty loud. You will need micro SD card to record camera data. | Buy, buy, buy!! | 2023-02-12 |
| Could this detect and record dogs barking? Need something to record 15 minute audio/video (of my own yard) clips of neighbor’s attack dogs 24/7 | 2023-02-09 | Yes, if you enable sound detection, then the camera can detect and record dogs barking. If you set the camera to record for 24/7, then when you watch the palyback, there is a record button, click the record button to start recording the videos from SD card, and click this button again when you think OK, you can decide the time length. If this answer is not correct, please feel free to contact SV3C through your Amazon order or send email to SV3C info@sv3ccloud.com, we will answer you asap! | SV3C Cloud Pro | 2023-02-13 |
| Can i use this camera with camhi pro? | 2023-01-17 | No. You can only use the SV3C Cloud or CloudEdge apps. Both apps appear to have an identical interface. | BaldMagicGuy | 2023-01-18 |
| Can i use this camera with camhi pro? | 2023-01-17 | No, this is SV3C Cloud series camera, it is a new series camera, doesn't work with the previous App CamHi or CamHipro. This SV3C Cloud camera only works with "SV3C Cloud" app. If you have more questions about the camera and settings, please feel free to contact SV3C through your Amazon order or send email to SV3C info@sv3ccloud.com, we will answer you asap! | WLSGJ | 2023-01-19 |
| Looks like memory Card is not included ? | 2023-02-07 | Correct | Harold B. | 2023-02-07 |
| Looks like memory Card is not included ? | 2023-02-07 | No memory card you will have to purchase that separately | Stacy | 2023-02-07 |
| Looks like memory Card is not included ? | 2023-02-07 | Yes, the package has no micor SD card, if you need to use micro SD card to save files, please buy micor SD card separately. If you have more questions about the camera and settings, please feel free to contact SV3C through your Amazon order or send email to SV3C info@sv3ccloud.com, we will answer you asap! | SV3C Cloud Pro | 2023-02-13 |
| Can this camera be view on a PC? | 2023-04-29 | I view on an IPad and my IPhone. I would believe that if you can install the app on your computer, you should be able to view the camera. | ThomasT | 2023-04-29 |
| Can this camera be view on a PC? | 2023-04-29 | Yes, You can set it up to view on the PC, Phone or laptop | Gail M | 2023-05-01 |
| Can this camera be view on a PC? | 2023-04-29 | If you use Blue iris, iSpy or the other third-party onvif compatible software, yes, you can connect this camera to these software on your PC. If you don't use these onvif compatible software, sorry, there is is no PC client for this camera. If you have more questions about the camera and settings, please feel free to contact SV3C through your Amazon order or send email to SV3C info@sv3ccloud.com, we will answer you asap! | SV3C Cloud Pro | 2023-05-25 |
| can you turn off alarm sound and light features? | 2023-01-29 | Yes. Both individually. | the bubba | 2023-01-29 |
| can you turn off alarm sound and light features? | 2023-01-29 | Yes, you can turn off alarm sound and light features on SV3C Cloud app. If you have more questions about the camera and settings, please feel free to contact SV3C through your Amazon order or send email to SV3C info@sv3ccloud.com, we will answer you asap! | WLSGJ | 2023-01-30 |
| can you turn off alarm sound and light features? | 2023-01-29 | Touch the 3 dots on the right above the picture and go to setting. for Alarm sounds go to Alarm Management and go to {Audio warning and strobe light} and slide it to the left. | Wayne Wilson | 2023-01-30 |
| Does this work with a 2.0 or 3.0 usb extension cable ? please only answer if you have the info. thank you | 2023-02-23 | The camera I purchased was a 120 AC voltage camera. Did not have a USB port. You use Bluetooth and wifi for connection and setup. | Freddy | 2023-02-26 |
| Does this work with a 2.0 or 3.0 usb extension cable ? please only answer if you have the info. thank you | 2023-02-23 | We don't recommend you to use USB extension cable, please use the plug extension cord, the connection will be more stable. If you have more questions about the camera and settings, please feel free to contact SV3C through your Amazon order or send email to SV3C info@sv3ccloud.com, we will answer you asap! | SV3C Cloud Pro | 2023-02-27 |
| When will SV3C make a doorbell camera available? | 2023-03-11 | Not sure, maybe soon. It is under developing! If you have any suggestion about the doorbell, please feel free to contact SV3C through your Amazon order or send email to SV3C info@sv3ccloud.com, we will report to the engineers! | SV3C Cloud Pro | 2023-03-13 |
| Can you turn the microphone off especially if you are sharing access to others? | 2023-02-11 | Unfortunately no. | BaldMagicGuy | 2023-02-11 |
| Can you turn the microphone off especially if you are sharing access to others? | 2023-02-11 | Video could not be loaded | SV3C Cloud Pro | 2023-02-13 |
| Can the floodlight be turned off? | 2023-03-11 | Go to settings, now go to (alarm management) now go to (audi warning and strobe light) now slide it to the left. | Wayne Wilson | 2023-03-11 |
| Can the floodlight be turned off? | 2023-03-11 | Yes, when you set the night vision mode to Black&white, the floodlight won't be on. If you have more questions about the camera and settings, please feel free to contact SV3C through your Amazon order or send email to SV3C info@sv3ccloud.com, we will answer you asap! | SV3C Cloud Pro | 2023-03-13 |
| Does this camera reqire cloud storage? i will not use cloud storage. i don't nered it nor want it. | 2023-05-08 | No it can also use a micro sd card | George C | 2023-05-08 |
| Does this camera reqire cloud storage? i will not use cloud storage. i don't nered it nor want it. | 2023-05-08 | Yes it does require cloud storage. you have to see what is going on with your video | Gail M | 2023-05-08 |
| Does this camera reqire cloud storage? i will not use cloud storage. i don't nered it nor want it. | 2023-05-08 | No it does not. It has some internal storage but you can purchase micro sd cards for it. I use the 128 gb micro cards | D B | 2023-05-08 |
| Does this camera reqire cloud storage? i will not use cloud storage. i don't nered it nor want it. | 2023-05-08 | No, you can use the internal SD card to view the camera. | Ron | 2023-05-08 |
| Does this camera reqire cloud storage? i will not use cloud storage. i don't nered it nor want it. | 2023-05-08 | No cloud storage is needed. You can stream it live. Suggest using a fixed IP address. | jc306 | 2023-05-08 |
| Does this camera reqire cloud storage? i will not use cloud storage. i don't nered it nor want it. | 2023-05-08 | well technically "NO" but the issue is that the IP of the camera changes- you can try to setup for say BI but the IP can change...also even if you try to open assigned port to camera its still changes...Try another camera | Trailer Boy | 2023-05-08 |
| Does this camera reqire cloud storage? i will not use cloud storage. i don't nered it nor want it. | 2023-05-08 | No | Dan Stocks Jr | 2023-05-09 |
| Does this camera reqire cloud storage? i will not use cloud storage. i don't nered it nor want it. | 2023-05-08 | It is an option, you can choose according to your needs, this security camera also supports micro SD card recording. If you don't need cloud service, just don't turn on the Cloud setting. If you have more questions about the camera and settings, please feel free to contact SV3C through your Amazon order or send email to SV3C info@sv3ccloud.com, we will answer you asap! | SV3C Cloud Pro | 2023-05-25 |
| Does this brand force a cloud service on you like all the others or does this brand actually allow local recording to sd cards for all motion detected | 2023-01-26 | YES it does sd cards for all motion detected | George Cvet | 2023-01-26 |
| Does this brand force a cloud service on you like all the others or does this brand actually allow local recording to sd cards for all motion detected | 2023-01-26 | The cloud service is not required. You can use an SD card up to 128GB. | BaldMagicGuy | 2023-01-26 |
| Does this brand force a cloud service on you like all the others or does this brand actually allow local recording to sd cards for all motion detected | 2023-01-26 | Also works on a sd card. No need for cloud service | firbug13 | 2023-01-26 |
| Does this brand force a cloud service on you like all the others or does this brand actually allow local recording to sd cards for all motion detected | 2023-01-26 | I only do local storage. Each of my camera have SD storage that I can review any time. Each triggered events is alarmed and highlighted in the recording. The large your SD card the more days of storage it will provide. | Cellularly Connected | 2023-01-26 |
| Does this brand force a cloud service on you like all the others or does this brand actually allow local recording to sd cards for all motion detected | 2023-01-26 | We won't force you to use the cloud service. Cloud service is only used for storage, you can install Micro SD card to save recordings files. If you have more questions about the camera and settings, please feel free to contact SV3C through your Amazon order or send email to SV3C info@sv3ccloud.com, we will answer you asap! | WLSGJ | 2023-01-30 |
| Does it work with smart life software? | 2023-01-26 | No, this 5MP PTZ WIFI camera doesn't work with smart life software, this outdoor wifi camera only works with SV3C Cloud app. If you have more questions about the camera and settings, please feel free to contact SV3C through your Amazon order or send email to SV3C info@sv3ccloud.com, we will answer you asap! | WLSGJ | 2023-01-30 |
| Can i use the vicohome app with this camera? i currently have 2 sv3c cq1 cameras using vicohome and would like to order another camera that uses this | 2023-04-02 | I'm not sure if it works with the vicohome app but I use Blue Iris and it works great. I first set up the camera with a fixed IP address but you may not have to do that with vicohome. | jc306 | 2023-04-03 |
| Can i use the vicohome app with this camera? i currently have 2 sv3c cq1 cameras using vicohome and would like to order another camera that uses this | 2023-04-02 | No, this wifi security camera only works with SV3C Cloud app, or you can use Cloudedge app, not working with vicohome app. If you have more questions about the camera and settings, please feel free to contact SV3C through your Amazon order or send email to SV3C info@sv3ccloud.com, we will answer you asap! | WLSGJ | 2023-04-04 |
| Can i use the vicohome app with this camera? i currently have 2 sv3c cq1 cameras using vicohome and would like to order another camera that uses this | 2023-04-02 | No, this wifi security camera only works with SV3C Cloud app, or you can use Cloudedge app, not working with vicohome app. If you have more questions about the camera and settings, please feel free to contact SV3C through your Amazon order or send email to SV3C info@sv3ccloud.com, we will answer you asap! | SV3C Cloud Pro | 2023-04-17 |