| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Can I control this camera when I am overseas? | 2023-02-20 | If there is an internet service provider's network you can log into while you're overseas it may be possible. | Michael L. Lee | 2023-02-20 |
| What do the different colored lights on the camera mean? | 2022-12-02 | The solid yellow light means charging. The solid green light means charging is complete. The solid blue light means working mode. | NETVUE | 2022-12-07 |
| How long can the camera be used after a full charge? | 2022-12-02 | It can be used for up to 8 months when not adjusting the gimbal and only recording 20 pieces 10 seconds videos every day. | NETVUE | 2022-12-07 |
| Is there monthly fee? | 2023-02-24 | No | Elizabeth Webb | 2023-03-10 |
| What kind of motions can be detected? | 2022-12-02 | People, animals, pets, vehicles and packages. | NETVUE | 2022-12-07 |
| What type of SD card does this camera support? | 2022-12-02 | 16-128G micro SD card. | NETVUE | 2022-12-07 |
| So it can just live off the solar panel but I can usb charge it too if need be? | 2023-03-09 | Yes, in warmer weather, the solar is all you need. I use a charge pack when they need topping off | Bob C. Summmers | 2023-03-09 |
| So it can just live off the solar panel but I can usb charge it too if need be? | 2023-03-09 | Yes! I have had mine for about a month now and the solar panel has kept it charged! But you can charge it with USB if you need to. | Elizabeth Webb | 2023-03-10 |
| How long does a recharge take ? | 2022-12-02 | To be realistic, it takes roughly over night for a very good charge. | Michael L. Lee | 2023-02-20 |
| What is the installation height that is easier to trigger motion detection? | 2022-12-02 | We recommend placing the camera at a height of 2.2-3.5 meters. After testing, the camera can be triggered at a distance of 9-10 meters from it when it is suspended at a height of 2.2 meters from the ground and the motion detection gear is set high. | NETVUE | 2022-12-07 |
| Will the camera notify me through the app of a low battery? | 2023-01-26 | Yes. There is a battery meter in the settings. | Badmoon | 2023-01-27 |
| Does this camera support the 24 hr continuous recording feature? | 2023-02-01 | I don’t believe so. Recording is performed by triggering the motion sensor. I recommend checking their website because they DO offer subscription services - possibly one has 24hr cloud recording. | Mark T. | 2023-02-01 |
| Does this camera support the 24 hr continuous recording feature? | 2023-02-01 | If you add a sim card. Purchased separately | Amazon Customer | 2023-02-01 |
| Does the camera need to be charged before use for the first time? | 2022-12-02 | Yes, it does. It is recommended to fully charge the charger before using this camera with the solar panel. | Harry | 2022-12-03 |
| Can this be used for 24/7 monitoring? | 2022-12-08 | Yes. | Badmoon | 2023-01-27 |