| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Are these cameras 2k ? | 2022-12-09 | Not sure if they are 2k but they are amazing have clear vision and u can hear very clear when u answer some at the door | SPlair | 2022-12-09 |
| Are these cameras 2k ? | 2022-12-09 | Yes , it’s 2k. Great clear picture. | Mark Haney | 2022-12-09 |
| Are these cameras 2k ? | 2022-12-09 | HD 1080p | Mick965 | 2022-12-09 |
| Are these cameras 2k ? | 2022-12-09 | 1080p | Benjamin Wayne Zufelt | 2022-12-10 |
| does this camera require a monthly fee to use? | 2023-04-17 | No it does not. Just connect to your WiFi. I have 3 outdoors.These have been great cameras for me. Reasonable price, good picture quality. They need to be charged every couple of weeks. | Patti Highley | 2023-04-17 |
| does this camera require a monthly fee to use? | 2023-04-17 | Simple mobile detection and recognition do not require fees. If you want to accurately distinguish between humans, animals, or cars, you need to pay for mobile detection ,also the cloud storage require monthly fee. | Tmezon | 2023-04-19 |
| Tmenzon wiffi wirles camara do work with android or googl | 2023-03-25 | Unfortunately I only have it on Apple products. | Kindle Customer | 2023-03-25 |
| Tmenzon wiffi wirles camara do work with android or googl | 2023-03-25 | Don’t waste your money | Allyson G. | 2023-03-25 |
| Can i use this with onvif? | 2023-02-22 | No, this wireless outdoor camera cant support onvif. | Tmezon | 2023-02-24 |
| What is the app the camera uses? | 2022-12-30 | The camera app name is VicoHome this is the best camera i ever gotten and im probably gonna buy one more for the back of my houes i just haven’t gotten to order it yet but i would highly recommend this camera to anyone who is looking for a home surveillance camera super affordable and fast shipping got it within the next day and super easy to use | Yesenia Rivera | 2022-12-30 |
| What is the app the camera uses? | 2022-12-30 | VicoHome | Jen Cline | 2022-12-30 |
| What is the app the camera uses? | 2022-12-30 | ViciHome you can get it at the app store | Mick965 | 2022-12-31 |
| What is the app the camera uses? | 2022-12-30 | This wireless outdoor camera uses Vicohome APP. | Tmezon | 2023-01-04 |
| What type of battery and quantity does it take | 2022-10-03 | It has a built in battery. | Ben Prosser Sr. | 2022-10-03 |
| What type of battery and quantity does it take | 2022-10-03 | Has a battery already | John w | 2022-10-03 |
| What type of battery and quantity does it take | 2022-10-03 | The battery is built into the camera and comes with a usb charging cable. | Amazon Customer | 2022-10-03 |
| What type of battery and quantity does it take | 2022-10-03 | It has a integral battery and cannot be replaced. They charge via USB cable and last months if not triggered constantly. | S3venth angel | 2022-10-04 |
| What type of battery and quantity does it take | 2022-10-03 | The battery is a lithium battery, which requires two 2500 batteries | Tmezon | 2022-10-08 |
| Cant find any warranty info. Cam is dead after 5 months of use | 2023-04-08 | You’ve wasted your money. These are trash cameras | Allyson G. | 2023-04-09 |
| can you please provide the horizonal field of view in degrees please? is it 90 or 100 or other degrees? | 2023-04-17 | It's 110 degrees | Tmezon | 2023-04-19 |
| Is this camera 2K or 1080P? | 2023-05-29 | 2k excellent picture ! | Mark Haney | 2023-05-29 |
| Is this camera 2K or 1080P? | 2023-05-29 | Don’t waste your money. Batteries suck. And the notifications are slow | Allyson G. | 2023-05-29 |
| Is this camera 2K or 1080P? | 2023-05-29 | Box says 1080p | Daniel Z. | 2023-05-30 |
| Why advertise that it has AI when it only woks for the trial period without extra cost? | 2022-10-27 | Built-in advanced AI technology, the wireless camera can distinguish people, cars, pets, and express packages. Send classification detection notifications more accurately, with fewer false positives. (Newly registered users can enjoy a 30-day trial period of this feature.) | Tmezon | 2022-11-03 |
| Can the camera be accessed while you are on a different country? And can it be accessed by 2 different people in 2 different countries? | 2022-12-12 | Yes, yes | John | 2022-12-18 |
| When someone approaches at night, does the spotlight turn on? | 2022-11-16 | Not visible light, IR. | me | 2022-11-16 |
| When someone approaches at night, does the spotlight turn on? | 2022-11-16 | No it doesn’t but it does notify you if someone passes by or a pet | Yesenia Rivera | 2022-11-16 |
| When someone approaches at night, does the spotlight turn on? | 2022-11-16 | No, you can manually turn it on to enhance the picture!! Not automatically!! You can also manually turn on siren !! Picture quality is amazing!! I highly recommend for my needs, mainly to capture mail and packages deliveries!! | Mark Haney | 2022-11-16 |
| When someone approaches at night, does the spotlight turn on? | 2022-11-16 | There's no spotlight. The little infrared lights come on. They are visible but provide no lighting. | Mick965 | 2022-11-16 |
| When someone approaches at night, does the spotlight turn on? | 2022-11-16 | Yes, the camera lights up if motion is detected | EGF | 2022-11-17 |
| Is this camera really 2k or just 1080? Confusing information listed. | 2023-05-19 | It’s 1080 This camera works well Battery charge holds up well, easy to recharge | Wayne Carenza | 2023-05-19 |
| Is this camera really 2k or just 1080? Confusing information listed. | 2023-05-19 | Not sure but the picture is clear. for the money they work great! | Kindle Customer | 2023-05-19 |
| will camera record if wifi goes out? | 2022-12-17 | If you install an SD card it will the wifi is to transmit to your phone | Rae C. | 2022-12-17 |
| will camera record if wifi goes out? | 2022-12-17 | Yes, it will store the video till wifi is restored! | Mark Haney | 2022-12-17 |
| will camera record if wifi goes out? | 2022-12-17 | No. Once wifi goes out the camera will stop. | HHauto | 2022-12-23 |
| will camera record if wifi goes out? | 2022-12-17 | No | Tmezon | 2022-12-27 |
| buen dia, graba 24/7 en la tarjeta micro usb y en la nube | 2023-03-04 | Graba todo el día y la noche. El problema es que no distingue de personas, animales u objetos. La batería dura una semana. | Luz M Martínez | 2023-03-04 |
| How many phones can hook up to it? | 2022-12-02 | I don't believe there is a limit. I've hooked up two so far. | Greg H | 2022-12-03 |
| Will this record if the wifi goes out even if I don't have a sd card inserted? | 2022-12-17 | No you must have an SD to record without wifi | Rae C. | 2022-12-17 |
| Will this record if the wifi goes out even if I don't have a sd card inserted? | 2022-12-17 | No | Elle | 2022-12-17 |
| Will this record if the wifi goes out even if I don't have a sd card inserted? | 2022-12-17 | No it will not | John | 2022-12-18 |
| can it work with addtiona solar panel to use? | 2023-04-17 | Yes if the solar panel is the common one | Tmezon | 2023-04-19 |
| Can I turn it off during the day and use it only at night? | 2022-11-26 | Yes. You can set up times to sleep. You just won’t receive motion sensing notifications if in sleep mode. | Amazon Customer | 2022-11-26 |