| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Will this camera also work as a porch light? | 2023-02-11 | Yes. | Bayle | 2023-02-11 |
| Will this camera also work as a porch light? | 2023-02-11 | Yes, if you tell it to keep the light on. Read all the instructions and it will work perfectly for you. | Dawn Petersen | 2023-02-11 |
| Will this camera also work as a porch light? | 2023-02-11 | The power to the camera has to be left on in order for it too work light comes on when there is motion | Larry Wood | 2023-02-11 |
| Do I need Facebook to set it up? (This is what some of the reviewers said.) | 2023-02-08 | I have a iPhone do I don’t know this answer | Amazon Customer | 2023-02-08 |
| Do I need Facebook to set it up? (This is what some of the reviewers said.) | 2023-02-08 | No need Facebook to set it up，easy to set up,only download the APP IPC360 Home on iOS/Andriod device. | Stackad | 2023-02-08 |
| Do I need Facebook to set it up? (This is what some of the reviewers said.) | 2023-02-08 | This light bulb camera NO need Facebook to set it up, you only need to search the APP IPC360 Home on Android or iOS to download and install. TIPS: There are some of the reviewers misunderstood that they needed Facebook to install it, we are sorry for the misunderstanding. In fact, if you encounter problems when installing or using the camera, you can CHOOSE to scan the QR code to contact our after-sales team to help you solve problems, you can ALSO contact our after-sales team DIRECTLY through this E-mail:SC@yooomail.com. Camcamp Team | TIAOTIAOHU-US | 2023-02-10 |
| Is it bright enough to light up my porch? | 2023-03-15 | Yes | baxter | 2023-03-15 |
| Is it bright enough to light up my porch? | 2023-03-15 | Video could not be loaded | Elaine | 2023-03-15 |
| What are the Product Dimensions ? | 2023-01-07 | yes | jeff sutton | 2023-01-15 |
| do i have to buy a subscription in order for it to work with alexa? | 2023-03-21 | I don't think it will work with that. | Katie P. | 2023-03-21 |
| can you use more than 2 cameras on one account, if so how many? | 2023-01-16 | I would read about this item on google search. I returned mine as it would not work for me because of the resolution | Vicki L. | 2023-01-16 |
| can you use more than 2 cameras on one account, if so how many? | 2023-01-16 | Multiple cameras can be connected to the same account. And there is no limit to the number of cameras. Hope this helps you. | lijialing | 2023-03-15 |
| Can the lightbulb camera be connected and shared with multiple devices? | 2023-01-01 | Dear customer, You can share with other accounts through your main account on the APP, up to 3 users can be connected. | TIAOTIAOHU-US | 2023-01-06 |
| can it be installed with base at the bottom as in a regular lamp, I havent seen any pictures 'upside down'? | 2022-12-30 | Yes. I have one of mine installed in a lamp base. | Janet W. | 2022-12-30 |
| Will this light work in a commercial walk in ice machine? | 2023-03-22 | Thats a great idea. You’d probably just have to test it yourself and worry about the signal about being slowed down if the walls are thick, of the walk in | J p… | 2023-03-22 |
| Whats the coldest temperature this can go down to? Will it work in a cooler or freezer? | 2022-12-14 | I cannot answer the coldest temperature it will work in, but I can tell you I bought this for my mom up in Ohio to use outside her home. It definitely gets very cold up there but it’s still pretty early in the season to see just how cold it will work in. It’s definitely gotten below freezing a good bit and had no issues so far. | Linda Huber | 2022-12-14 |
| Can I view the light bulb camera from a web browser? | 2023-02-10 | No,you neede to remove the Micro SD card and insert into the computer to use. | Steffens | 2023-02-10 |
| How do I delete unwanted videos | 2023-05-03 | Swipe to left to delete | Katie P. | 2023-05-04 |
| What is the range of it. | 2023-01-19 | 20 feet for motion detection | Kindle Customer | 2023-02-13 |
| Se puede ver la casa desde cualquier lugar, lejos de casa? | 2023-02-21 | La cámara resultó ser mejor de lo q esperaba. Puedes accesar a la cámara desde cualquier lugar. | Amazon Customer | 2023-02-21 |
| Is there a way to stop the camera from automatically switching to night vision in low light? | 2022-12-28 | I have these cameras and they do go to dark mode when there is low lighting. i have not found a way to turn night vision off. | jeff sutton | 2022-12-28 |
| How does it work with a motion sensor light fixture? | 2023-01-15 | It’s got a built in motion detector. These cameras will go in light sockets or they come with a mount and you could hang it on the wall. These are amazing cameras. | jeff sutton | 2023-01-15 |
| How does it work with a motion sensor light fixture? | 2023-01-15 | Mine works great just have to leave switch on all the time. | Donna Pierce | 2023-01-15 |
| What is the app name to download on my iphone ? | 2023-02-13 | ICSee | Kindle Customer | 2023-02-13 |
| What is the app name to download on my iphone ? | 2023-02-13 | Cloud eye | Linda L Van Dyke | 2023-02-14 |
| What is the app name to download on my iphone ? | 2023-02-13 | it tells you what app you need in the booklet that comes with them . the reason I don't tell the I use is because I have seen different apps required on the same product I had ordered at two different times. i think it was because they had upgraded their product . so the app I have may not be the correct app for you. | Roberta And Jason | 2023-02-14 |
| Do I have to subscribe to use it? | 2023-02-09 | No ,this is not mandatory， | Georgia Pope | 2023-02-09 |
| Do I have to subscribe to use it? | 2023-02-09 | No, you need wi-fi and a SIM card to be able to record. | Allen Benson | 2023-02-10 |
| Once you download the App do you have to pay for a monthly service | 2023-04-15 | No not unless you use cloud we use sd card | Amazon Customer | 2023-04-15 |
| Once you download the App do you have to pay for a monthly service | 2023-04-15 | No, there is no charge. My camera quit working a month after it was installed, as did another brand that I bought. They seem to all be a like. I am looking for a brand that will with-stand cold weather, but don't have much hope. | Suzanne E Sandstrom | 2023-04-15 |
| Once you download the App do you have to pay for a monthly service | 2023-04-15 | No . It’s hooked up directly to your phone | Donna Pierce | 2023-04-15 |
| Once you download the App do you have to pay for a monthly service | 2023-04-15 | No it’s wifi | D G. | 2023-04-16 |
| Once you download the App do you have to pay for a monthly service | 2023-04-15 | No! you dot have to pay for the subscription but you’ll be limited on what you can do. You can see who is near your door or camera and it will take pictures for your phone. | Linda L Van Dyke | 2023-04-16 |
| can I moniter the camera on my Mac | 2023-02-13 | I’m not sure probably | Amazon Customer | 2023-04-15 |
| Do the light bulb cameras still record without Wi-Fi? | 2023-01-01 | No | BREN b | 2023-01-01 |
| Is there a distance limit for the phone to control the light bulb security camera? | 2023-01-01 | Not what I was hoping for ,,not sure about distances,,but disappointed with it | Robttf | 2023-01-01 |
| Is there a distance limit for the phone to control the light bulb security camera? | 2023-01-01 | Dear customer, There is no distance limit. The camera light bulb needs to be connected to 2.4GHz WiFi. Just connect to WiFi and watch from your phone anywhere you have an internet connection. | TIAOTIAOHU-US | 2023-01-06 |