| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Support humanoid detection? Or Motion detection? | 2023-05-10 | Hi, this B20 camera has motion detection, what's more, it is equipped with AI human detection which can reduce unnecessary detection and alerts. If you have any other questions, open LaView app, click the bottom right button 'Me', click 'Live Chat', choose 'Submit a ticket', and our agent will help you with it. | EagleEyeCCTV | 2023-05-17 |
| Why is it reminded after humanoid detection that clicking the picture is a picture? | 2023-05-09 | Hi, that is how the camera work. When there is movement, camera will save these movements as pictures and send your phone push notifications. If you have any other questions, open LaView app, click the bottom right button 'Me', click 'Live Chat', choose 'Submit a ticket', and our agent will help you with it. | EagleEyeCCTV | 2023-05-17 |
| Does the camera work with 5G wifi? | 2023-05-08 | Sorry no. It only support 2.4G wifi. If you have any other questions, open LaView app, click the bottom right button 'Me', click 'Live Chat', choose 'Submit a ticket', and our agent will help you with it. | EagleEyeCCTV | 2023-05-08 |
| Is this camera waterproof? | 2023-06-12 | Are not because I have cover for the cámara sorry | Jose | 2023-06-12 |
| Is this camera waterproof? | 2023-06-12 | It’s an outdoor camera so it should be but I haven’t had it for that long. | Tanya N. | 2023-06-12 |
| Is this camera waterproof? | 2023-06-12 | Yes, IP65 Weatherproof. If you have any other questions, open LaView app, click the bottom right button 'Me', click 'Live Chat', choose 'Submit a ticket', and our agent will help you with it. | EagleEyeCCTV | 2023-06-14 |
| Can you use multiple cameras and view all on phone? | 2023-05-10 | Hi, yes. You can set up as many cameras as you need on your phone. LaView app supports multi-screen view from 4 to 9 to 16, you could view 16 cameras at one screen on your phone. If you have any other questions, open LaView app, click the bottom right button 'Me', click 'Live Chat', choose 'Submit a ticket', and our agent will help you with it. | EagleEyeCCTV | 2023-05-17 |
| Can this record continuously 24/7 to an SD card? does it support a 256 gb micro sd card? | 2023-05-07 | Hi, yes, insert an SD card and you could set the camera to record 24/7 continuously. No, our cameras support 32-128GB SD cards. If you have any other questions, open LaView app, click the bottom right button 'Me', click 'Live Chat', choose 'Submit a ticket', and our agent will help you with it. | EagleEyeCCTV | 2023-05-08 |
| Can the sensitivity of the test be adjusted? | 2023-05-10 | Sure, there are three levels which is Low, Medium and High. You could adjust it according to your need. If you have any other questions, open LaView app, click the bottom right button 'Me', click 'Live Chat', choose 'Submit a ticket', and our agent will help you with it. | EagleEyeCCTV | 2023-05-17 |
| Is it a function of horizontal movement? Automatic tracking or manual operation? How to do it? Can it cover more fields of view? | 2023-05-07 | Hi, yes, it can be moved horizontally. You could turn on motion tracking function and it will automatically track. You could also move it from left to right or the other way around via LaView app. Because it could move horizontally, you could check more area, the viewing field can be 270°. | EagleEyeCCTV | 2023-05-08 |
| How long is the power cable? | 2023-05-26 | I'd say 5 or 6 feet. Don't believe I've ever bought a camera that didn't need an extension. So I didn't think too much about that. It'd be nice if they sent em 10 to 20 feet long. | kelvin berg | 2023-05-26 |
| How long is the power cable? | 2023-05-26 | It’s 6.5 feet long | KA | 2023-05-26 |
| How long is the power cable? | 2023-05-26 | 20 feet | Shane Yamaguchi | 2023-05-26 |
| How long is the power cable? | 2023-05-26 | About 6 ft | K. Gude | 2023-06-01 |
| How do I see the playback after inserting an SD card? | 2023-05-09 | Hi, after you insert an 32-128GB SD card into the camera and format it via LaView app, you could set it to record non-stop or event-recording. When there is video recorded, you could go to the live view page, click the 'Playback' button to replay videos. If you have any other questions, open LaView app, click the bottom right button 'Me', click 'Live Chat', choose 'Submit a ticket', and our agent will help you with it. | EagleEyeCCTV | 2023-05-17 |
| Do I have to subscribe to the cloud service to use the camera? | 2023-05-07 | No, you do not need to. Without cloud storage, you can use our cameras without any issue because when there is movement, camera will save these movements as pictures and send your phone push notifications. If you have any other questions, open LaView app, click the bottom right button 'Me', click 'Live Chat', choose 'Submit a ticket', and our agent will help you with it. | EagleEyeCCTV | 2023-05-08 |
| Is it compatible with alexa? | 2023-05-10 | Yes, of course. Currently, all of our LaView cameras support Alexa. If you have any other questions, open LaView app, click the bottom right button 'Me', click 'Live Chat', choose 'Submit a ticket', and our agent will help you with it. | EagleEyeCCTV | 2023-05-17 |