| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| where is the IMEI info for the data card? | 2023-02-06 | Hello, the IMEI is on the attached label of the bottom of the camera, please check it. | Ebitcam | 2023-02-07 |
| what is the annual or monthly cost....was going to buy this camera but will not without knowing how much its going to cost?.......thanks | 2023-03-04 | Hello, this camera is the 4G camera, it works with the 4G cellular data. So you need to purchase the data plan for your camera according to your actual use, you can choose the monthly data plan or the yearly data plan. | Ebitcam | 2023-03-06 |
| what is the annual or monthly cost....was going to buy this camera but will not without knowing how much its going to cost?.......thanks | 2023-03-04 | Best I can tell is be careful how many videos you download. I used up my free portion in a day just looking at videos and adjusting camera position. I bough a 6 month Verizon recharge. It should last longer than that with just a few downloads a day. The vids that you get in thumbnail size before download are free. Windy days set it off a bunch. Sensitivity and camera adjustments are required. 6 month data costs abou 80$ if I remember right. Good luck! | Brian T. | 2023-03-07 |
| Can this not be added to a plan? Most devices like this are $10 a month through T-Mobile so it would be cheaper than the prepaid card. | 2023-02-27 | Hello, this camera is compatible with the AT&T, T-Mobile, Verizon. If you use your own SIM card and data plan, customer service could be contacted through" Orders>>Sold by>>Contact us", they would help you solve this issue asap. | Ebitcam | 2023-02-28 |
| Can this camera be set up to send photos of the movement through email or text? | 2023-03-09 | It sends notifications through the app | Amazon Customer | 2023-03-09 |
| Does this cellular camera support Xfinity? | 2023-02-28 | Hello, our camera only works with 4G network of Verizon, AT&T and T-Mobile only. | Ebitcam | 2023-03-01 |
| Can you connect to a wifi router? | 2023-01-26 | Hello, this camera can only work with the 4G network, it doesn't support Wi-Fi connection. | Ebitcam | 2023-01-28 |
| My original cell number was owned by verizon but i switched to xfinity w/ old cell number and phone but a new sim card. can i use xfinity with camera? | 2023-02-28 | Hello, our camera only works with 4G network of Verizon, AT&T and T-Mobile only. In your case, we suggest you use the SIM card that came with the box for the camera. | Ebitcam | 2023-03-01 |
| My original cell number was owned by verizon but i switched to xfinity w/ old cell number and phone but a new sim card. can i use xfinity with camera? | 2023-02-28 | This Camera comes with a sim card and you can subscribe to different data plans depending on your use of the camera. The plans are reasonably priced. This camera also works very well I have mine on a lot I am clearing (when I have time), It has already captured a lot of wildlife and even a few trespassers. | Charles H. | 2023-03-01 |
| Can this device be programed to function only during certain times such as night? I don't need it during daytime hours. | 2023-02-15 | Yes, we can set the arming time on the app, then the camera will only detect motion and record video for this period of time. | Ebitcam | 2023-02-28 |
| ok how much is the unlimited picture plan annually? | 2023-03-06 | Hello, we purchase the data plan based on our camera's data consume speed. The monthly or yearly means the data is valid for a month or a year, it doesn't mean the data can be used for a month or a year. If the camera consumes the data in advance, we need to purchase the data again. | Ebitcam | 2023-03-07 |
| Can this camera be used with us cellular phones? | 2023-01-29 | Yes, this camera works with the cellular data, so you can view it on your phone as well. | Ebitcam | 2023-01-30 |