| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| There is no sd slot in the battery compartment. how do you put the sd card in? without it this needs to be returned as useless. | 2023-03-28 | Video could not be loaded | BirdDock | 2023-03-29 |
| What is the setting ‘alarm period plan?’ i don’t know what this is setting. i’d like to always get notifications. thanks. | 2023-05-25 | the default setting on my unit is 07:00-17:00 Sunday through Saturday. I didn't change it. Notifications works fine, | moe58 | 2023-05-26 |
| What wifi is this compatible with? the bird buddy i bought was not compatible with our wi-fi so i wanted to ask before i buy this. | 2023-05-19 | Most of these types of feeders, including this one only work on 2.4ghz, not 5.0 or other higher speeds Mine was fairly easy to set-up, but the directions are terrible. | Dawson Beall | 2023-05-19 |
| What kind of mounting does it have? Can o put it on a Shepard's hook | 2023-04-16 | The feeder uses an angle bracket for attachment. The feeder needs a firm attachment. Jury-rigging to hang from a Sheperd's hook would cause the feeder swing when birds landed for feeding. | moe58 | 2023-04-23 |
| Can pictures/video be sent to a Picture frame?? | 2023-05-15 | Pictures can be downloaded or sent to google photo. I have not figured out how to do videos yet, but it is a work in progress | Dawson Beall | 2023-05-19 |
| What solar panel is compatible with this? | 2022-12-26 | We have a solar panel that is going to be sold next month. | BirdDock | 2022-12-27 |
| What are the dimensions of the bracket? | 2023-05-16 | The bracket is designed for a 4 X 4 post | Dawson Beall | 2023-05-19 |
| How do you keep ants out of it? | 2023-05-15 | There is that little hole in the middle that I fill with water to slow them down. The other thing I do, is spray the top (blue) with ant spray, but make sure you just get the top | Dawson Beall | 2023-05-19 |
| What can i do if my wi-fi is not 2.4 ghz? is there a way to still connect it? | 2023-06-01 | I sent mine back, we couldn’t connect it! | Debbie | 2023-06-01 |