| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| Do these have a waterproof IPX rating? | 2023-04-21 | nope. i tried these while walking and they started messing up when the sweat got to them | Spooky339 | 2023-04-28 |
| Are airpod case compatible for the hard case that it comes with?? | 2022-12-15 | Definitely,yes. | Jeekens E. | 2022-12-15 |
| How do I get the earbuds back into the case? | 2023-05-18 | When they are aligned correctly, they will magnetically be secured inside the case. | Former Vice President Joe Bide… | 2023-05-18 |
| How do I get the earbuds back into the case? | 2023-05-18 | They just slide in and out. | Nicole L. | 2023-05-18 |
| How do I get the earbuds back into the case? | 2023-05-18 | They easily slide back into the case. There's an L & R denoted on both the case and the earbuds to not get the orientation confused. | Jimi Ryscovyan | 2023-05-18 |
| How do you know they are fully charged? | 2023-03-08 | The light in the front will turn off. | aeromav© | 2023-03-23 |
| Are these earbuds waterproof? Like for example, taking a shower with them on, swimming, etc. Are they waterproof? | 2023-04-25 | I don't think so, | Akash | 2023-04-25 |
| Are these earbuds waterproof? Like for example, taking a shower with them on, swimming, etc. Are they waterproof? | 2023-04-25 | I do not think so | Kardi G. | 2023-04-25 |
| Are these earbuds waterproof? Like for example, taking a shower with them on, swimming, etc. Are they waterproof? | 2023-04-25 | No, these are not waterproof. Tozo does offer other models that are waterproof. I have those as well but have never used them in the shower. | ZKat2 | 2023-04-25 |
| How will I know if it's charged? | 2022-09-01 | I believe the case flashes green while it’s charging. | Brad | 2022-09-01 |
| ¿why my tozo g1 don't connect with the application? if this is a supported device. | 2023-06-09 | I had trouble connecting but had to go deeper into the device's menu to manually connect | Carl Bonura | 2023-06-09 |
| Can I use one at a time? | 2023-05-01 | Yes you can, right or left or both. I normally use one at a time... | Clydej | 2023-05-01 |
| Can I use one at a time? | 2023-05-01 | Yes | Prince | 2023-05-01 |
| Can I use one at a time? | 2023-05-01 | Yes, you can. | Rayquaza | 2023-05-01 |
| Can I use one at a time? | 2023-05-01 | Yes | MSM | 2023-05-01 |
| Is there anyway to control the color of the lights, or are they just what they are? | 2023-05-06 | Just green, so far as we can tell. | Big John | 2023-05-06 |
| Is there anyway to control the color of the lights, or are they just what they are? | 2023-05-06 | as far as i know it is whatever they set it too | Spooky339 | 2023-05-06 |
| Is there anyway to control the color of the lights, or are they just what they are? | 2023-05-06 | Just green, no other option. | Dave S | 2023-05-06 |
| Is there anyway to control the color of the lights, or are they just what they are? | 2023-05-06 | They are what they are. :) | Connie L. Thomas | 2023-05-09 |
| Will these pair with the PS4 or Xbox? | 2023-04-22 | If the consoles have built in bluetooth connection hardware then yes. If they don't connect then you could try a separate wireless adapter and they should make them connect. Otherwise there could be a compatibility issue. | Tyler B. | 2023-04-23 |
| can you use them to talk on the phone with ?? | 2023-05-31 | Yes you can! | Sarah Werling | 2023-05-31 |
| can you use them to talk on the phone with ?? | 2023-05-31 | Personally I don't but the instructions clearly state that they do | Khellian | 2023-05-31 |
| can you use them to talk on the phone with ?? | 2023-05-31 | Yes, that is exactly what I use them for. Clear sound for phone calls and music or video pieces. | Lihan Chen | 2023-05-31 |
| can you use them to talk on the phone with ?? | 2023-05-31 | Yes | RMW | 2023-06-01 |
| can you use them to talk on the phone with ?? | 2023-05-31 | Yes! | Leah Key | 2023-06-01 |
| can you use them to talk on the phone with ?? | 2023-05-31 | Yes you can. | Gto | 2023-06-09 |
| What can you use these on? PS5, switch, apple tablet, and ect. | 2022-12-10 | any audio device that connects with Bluetooth | GodRokz | 2022-12-10 |
| Can I connected to my PC? | 2023-06-08 | Yes - I do it all the time and they work perfectly | Khellian | 2023-06-08 |
| ¿Does it connect to a PlayStation 5? | 2023-03-22 | Either have to buy a USB Bluetooth adapter to connect in the PS5, then connect / pair bluetooth adapter to the Tozo to get audio the to PS5, . . . OR / AND . . . I connect my headphones to the AUX port of the PS5 controller and hook up that way. Although not wireless . . . Beast sound & zero audio lag . . | S.S. | 2023-03-23 |
| ¿Does it connect to a PlayStation 5? | 2023-03-22 | I don't have PS5, but Tozo earbuds is bluetooth 4 and 5 compatible. If PS5 is bluetooth 5 then yes, it can connect to it. | aeromav© | 2023-03-23 |
| ¿Does it connect to a PlayStation 5? | 2023-03-22 | Sorry but no ps5 does not support bluetooth audio so you will need an adapter | Mike | 2023-03-23 |
| Is the base deep for music | 2023-03-06 | Yes it got a descent bass. | aeromav© | 2023-03-06 |
| Is the base deep for music | 2023-03-06 | Yes it is. | Jeekens E. | 2023-03-06 |
| Do the earbuds light stay kn while in use? | 2023-03-05 | No. They only light up when you get it from the case and when putting on the case. | aeromav© | 2023-03-06 |
| What does 30 hrs battery life with charging case mean? | 2023-06-02 | It means you cash keep charging the earbuds with your car with out pluging for 30hrs. | Deniz | 2023-06-02 |
| Does the 45 ms latency works on a recent windows gaming laptop? example a Lenovo Legion 5? would the audio and video be on sync when playing games? | 2023-05-29 | I've had zero issues with latency. I've found that these earbuds are better in that regard than much more expensive ones. | Procterorange | 2023-05-29 |
| Does the 45 ms latency works on a recent windows gaming laptop? example a Lenovo Legion 5? would the audio and video be on sync when playing games? | 2023-05-29 | Windows 10 works great! | Neil S. | 2023-05-29 |
| Do these use Apt-x codecs? | 2022-12-27 | No I do not believe so. They are pretty basic earbuds | Aaron Stalter | 2022-12-27 |
| Do these use Apt-x codecs? | 2022-12-27 | No I don’t believe so. They’re pretty basic earbuds | Aaron Stalter | 2022-12-27 |
| does is support wireless charging? | 2023-03-20 | Nope. | Rayquaza | 2023-05-01 |
| Do they work with Xbox one yes or no? | 2022-11-09 | if xbox one has a bluetooth connection, then yes. | aeromav© | 2023-03-23 |
| Do these have Airplane mode? | 2022-12-10 | There is no such thing as Airplane mode that I am aware of in any earbuds. | Joose World | 2022-12-12 |
| Does the led only come on in gaming mode? | 2023-05-24 | No | Gto | 2023-05-24 |
| How many hours is it 6 hrs or 30 hr of listen to music? | 2023-04-28 | 6 hours when they are charged. then the case has 24 more | Spooky339 | 2023-04-28 |
| How many hours is it 6 hrs or 30 hr of listen to music? | 2023-04-28 | The buds can go 6 hours on a charge but the case has up to 30 hours of charging before it needs charging. | Dave S | 2023-04-28 |
| How many hours is it 6 hrs or 30 hr of listen to music? | 2023-04-28 | I’m not sure, I can do my best to figure that out! | Kaleb Ryan Hanson | 2023-04-28 |
| How many hours is it 6 hrs or 30 hr of listen to music? | 2023-04-28 | 6 hours for a full charge on the earbuds, and with the case you can charge the earbuds about 5 times. So 6 hours straight and then you can charge the earbuds in the case and then 6 more hours. Then you have to recharge the case. | Tyler | 2023-04-28 |
| How many hours is it 6 hrs or 30 hr of listen to music? | 2023-04-28 | To me is lasting about 6 hrs/day (not just connected, but indeed listening to music/audio) | LC-VIrginia | 2023-05-01 |
| Will these work on a flight? will they connect similar to a phone? how would they connect to a Ps5, Nintendo switch, airplane entertainment? | 2023-06-04 | These are Bluetooth earbuds, they will connect to whatever devices you pair them with. | Former Vice President Joe Bide… | 2023-06-04 |
| Will these work on a flight? will they connect similar to a phone? how would they connect to a Ps5, Nintendo switch, airplane entertainment? | 2023-06-04 | Yes. I’ve used them on a flight connected to my phone and iPad. As they connect via Bluetooth, they can still comply with flight safe mode. | TMcK | 2023-06-04 |
| Will these work on a flight? will they connect similar to a phone? how would they connect to a Ps5, Nintendo switch, airplane entertainment? | 2023-06-04 | I personally haven't had any luck with these particular earbuds connecting to my Pc via BT. They pair without a problem to my phone. But, I believe they're rather limited when it comes to connecting to other types of devices. The Nintendo Switch recently had an update (In January) to support BT earbuds but I hadn't tried them yet. Because they are inexpensive, I don't think they have the technology incorporated to properly pair with other BT devices. When I try them with my Nintendo Switch I'll respond again, if someone hasn't answered. | Jimi Ryscovyan | 2023-06-04 |
| Will these work on a flight? will they connect similar to a phone? how would they connect to a Ps5, Nintendo switch, airplane entertainment? | 2023-06-04 | They connect to anything that has Bluetooth. PS5, switch, televisions, phones and more all work, assuming it has Bluetooth. | bain | 2023-06-05 |
| Do the earbuds have a button or touch? | 2023-05-12 | They're touch-operated. The touch-point is the corner of the buds that light up | Buy2 | 2023-05-12 |
| Can you fast forward or rewind by taping the buds while they're in? | 2023-05-05 | Yes | Dan Matthews | 2023-05-24 |
| in how loud different models of Tozo earbuds are ? These sound great but don't go anywhere near loud enough for me . I have the nc9 on the way . | 2023-05-10 | I agree - I tend is adjust not only the volume on the buds themselves but also turn the volume on the computer \ phone that makes it acceptable for my uses. | Khellian | 2023-05-24 |
| in how loud different models of Tozo earbuds are ? These sound great but don't go anywhere near loud enough for me . I have the nc9 on the way . | 2023-05-10 | Put the earbuds in Gaming Mode. It is way louder. Be mindful that Gaming Mode only works when you have BOTH earbuds on. It doesn't work with just a single earbud. | Joelexis V. | 2023-05-26 |
| Is there a case for this, so I can hang on my lanyard? | 2023-05-11 | Nope. | Dale in Oregon | 2023-05-17 |
| How can I tell what percentage of battery use? | 2023-05-17 | I look at my Android phone, Settings, Connections, Bluetooth, and see the TOZO-G1 showing as a connected device, and it shows how much of the battery charge remains. | Dale in Oregon | 2023-05-17 |
| How can I tell what percentage of battery use? | 2023-05-17 | You can't tell,they don't have this option, you only can know when to charge them when you see the green light turned orange,when it's first orange you can use them for long time before recharge again | n n | 2023-05-18 |
| What size earbuds are these? Looking for foam replacement with Sonic foam | 2023-05-07 | These are a synthetic rubber like and are very difficult to replace | Dan Matthews | 2023-05-24 |
| Can you voice chat and play (hear game audio) at the same time on pc or xbox? | 2023-02-13 | I don’t play any game in online. But it is robots for regular usage | Madhu Duggirala | 2023-02-13 |
| My filters fell out what size should i look for a s a replacement? | 2022-11-25 | Any earbuds replacement rubber can fit on it. | aeromav© | 2023-03-23 |
| Tengo los audífonos conectado pero no se escucha nada execto cuando llamo me ayudas? | 2022-09-12 | No amigo no sabría por que te sucede.... En el manual trae indicaciones para reinicio de fabrica ojalá te ayude. a mi hasta ahora me han funcionado bien con (tv Smart, y celular Xiaomi) | JOSE LÓPEZ | 2022-09-12 |
| Tengo los audífonos conectado pero no se escucha nada execto cuando llamo me ayudas? | 2022-09-12 | Deve de darle dos toque al del lado izquierdo para que escuche música | Frank E. | 2022-09-12 |
| Tengo los audífonos conectado pero no se escucha nada execto cuando llamo me ayudas? | 2022-09-12 | Trataste subiendo el volumen, dejando presionado el auricular derecho | Iván Durán | 2022-09-12 |
| I meant a 5 watt charger or a 25 watt? | 2023-05-24 | Not sure quite how to answer this as the earbuds charge in the case that is connected to a USD plug that fits in the laptop and charges perfectly. | Khellian | 2023-05-24 |
| What is the Bluetooth range? | 2023-05-29 | It was better than my Apple airpods 2 generation.. i was a good surprice | Rodrigo Rodriguez | 2023-05-29 |
| What kind of charger does it use? | 2023-05-23 | Usb C | Gto | 2023-05-24 |
| What kind of charger does it use? | 2023-05-23 | The case that is come in. 6 hrs single charge | Mort | 2023-05-24 |
| What kind of charger does it use? | 2023-05-23 | You can use a standard mobile phone charger together with a USB-C cable. | John Zambrano | 2023-05-24 |
| What kind of charger does it use? | 2023-05-23 | It uses a cord to a usb port. | Dan Matthews | 2023-05-24 |
| The batteries are included? | 2022-09-01 | yes the batteries are included | Fred Ames | 2022-09-02 |