| 问题 | 提问时间 | 答复内容 | 回复人 | 回复时间 |
|---|---|---|---|---|
| what is the viewing angle vertically? 180°horizontal but vertically?? | 2023-05-16 | So my camera is over ( off center) of my driveway. I have it set to halfway down my driveway and I have full view of the house across the street, too. It is a great camera. | KATHY M | 2023-05-16 |
| what is the viewing angle vertically? 180°horizontal but vertically?? | 2023-05-16 | Hello. Its vertical viewing angle is 50°. With 180° panoramic, you will get a wider viewing angle and more details. | ReolinkDirect | 2023-05-18 |
| Does this work with reolink nvr? | 2023-05-17 | Good day! Reolink battery-powered cameras can't be added to Reolink NVR or accessed via any other 3rd-party software. You can only access the battery-powered cameras via Reolink Client and Reolink App. You may consider some POE cameras or Wi-Fi cameras for the NVR. | ReolinkDirect | 2023-05-19 |
| How long battery last ? | 2023-06-03 | I've had this hooked up since Tuesday and it's saturday morning now, with SOLAR PANEL, alerts all the time because i live on a busy road, recording 30 seconds of time each time. it's still at 100% it doesn't drain fast, but then again I wanted to test it but the software auto turns it off after a few minutes I've watched it for about an hour and all it went down to was 98%, I want to test it at night. But this is my experience so far with it. they NEED software in which you can watch 24/7 for the battery cameras. | Mr. Grizzly | 2023-06-03 |
| How long battery last ? | 2023-06-03 | During the day, the solar panel keeps it charged. At night, it goes all night. However, if you do live view for extended periods of time the battery will run low. During the overnight hours the battery has plenty of power to record motion. I have never had the battery completely drain. | KATHY M | 2023-06-03 |
| How long battery last ? | 2023-06-03 | That depends on the number of motion events recorded. I tested the REOLINK Trackmix Wireless dual lens camera initially. From a 100% AC charge it lasted about 2 days, without the solar panel attached. I fully charged it again and then attached the solar panel and it now stays near 100% charge during the night, and is fully charged, with only a few hours of direct sunlight. | dje308 | 2023-06-03 |
| How long battery last ? | 2023-06-03 | Depends on how much motion is seen. More motion = less battery and vice-a-versa. | Amazon Customer | 2023-06-03 |
| How long battery last ? | 2023-06-03 | As long as you have occasional sun and depending how often you look at the camera about 6 months | starwelder | 2023-06-03 |
| How long battery last ? | 2023-06-03 | Hello. Normally the batteries can be recharged about 500 times, and as for the time lasting with one-time charge, here is an article for your reference: https://support.reolink.com/hc/en-us/articles/900000421243-How-Long-Does-the-Battery-Last-for-Battery-powered-Cameras/ | ReolinkDirect | 2023-06-04 |
| What's the maximum motion detection distance? | 2023-05-24 | Hello. The longest detecting distance of PIR motion sensors is 9 meters, and the detecting angle is 120˚ horizontally. Our PIR motion sensor is more sensitive to side-to-side movement than movement heading straight toward the camera. For a better viewing experience, suggested mounting height: 2-3 meters. | ReolinkDirect | 2023-05-27 |
| Can i link this to my reolink nvr that i use for other poe cameras? | 2023-05-17 | Hello. Sorry to tell you that this battery-powered security camera is not compatible with our NVR. It is suggested to insert an SD card(up to 128GB) for recording and access it on Reolink App or Reolink Client. | ReolinkDirect | 2023-05-19 |
| Can I use my phone to connect to the camera or do I have to have a router with internet? | 2023-05-17 | Hello, yes, you could try to use the phone hotspot to connect the camera, and the prerequisite is that your mobile phone has a network. For more information, you may refer to this instruction: https://support.reolink.com/hc/en-us/articles/900000449566-How-to-Connect-Reolink-Cameras-to-Phone-s-Hotspot/ | ReolinkDirect | 2023-05-19 |
| What is its maximum motion detection distance? | 2023-05-24 | Hello. The longest detecting distance of PIR motion sensors is 9 meters, and the detecting angle is 120˚ horizontally. Our PIR motion sensor is more sensitive to side-to-side movement than movement heading straight toward the camera. For a better viewing experience, suggested mounting height: 2-3 meters. | ReolinkDirect | 2023-05-27 |
| What's the package weight? thanks | 2023-04-27 | Hello. The weight of this solar-powered security camera and solar panel is about 2.02kg. | ReolinkDirect | 2023-04-29 |
| will this work with blue iris? | 2023-05-30 | Unfortunately, it won't. It doesn't work with an NVR or any third-party software. | Brandon | 2023-05-30 |
| will this work with blue iris? | 2023-05-30 | Hello. We are sorry to tell you that the Solar Security Camera Duo 2 can not work with Blue Iris. If you prefer a camera that can work with it, you may consider the main-powered version Duo 2 WIFI: https://www.amazon.com/dp/B0B2P9GH3C | ReolinkDirect | 2023-05-30 |
| Does this camera record 24/7 ? | 2023-05-21 | Hello. No, Reolink battery-powered cameras don't support continuous records (24*7 record). It only supports motion detection records. If you prefer a camera that can record 24/7, you may consider the non-battery camera Duo 2 WIFI. https://www.amazon.com/dp/B0B2P9GH3C/ | ReolinkDirect | 2023-05-25 |
| Can I point this camera towards the sky? | 2023-06-09 | Don’t know why not. | John T. | 2023-06-09 |
| Can I point this camera towards the sky? | 2023-06-09 | As long as you have camera up and running for what might be considered standard viewing.Heck . . . why not. | RK | 2023-06-10 |
| Can I point this camera towards the sky? | 2023-06-09 | Hello. Yes, if you have special sky shooting needs, you can point the camera to the sky. When installing, please pay attention to adjust the camera to a suitable angle. | ReolinkDirect | 2023-06-11 |